Feature Reference
Announcements
1358
Administrator’s Guide for Avaya Communication Manager
November 2003
System restarts - TN750
When someone powers up the system or inserts or resets an announcement circuit pack, the system
checks the circuit pack for announcements. If the system finds no announcements on the circuit pack, and
there are recorded announcements stored in system memory, the system restores the announcements from
system memory to the announcement circuit pack.
CAUTION:
The announcements that are automatically restored are the last announcements saved to
system memory. If multiple circuit packs are used, system memory might not contain the
announcement for the B or A circuit pack.
The system automatically restores announcements to only one announcement circuit pack. The system
does not restore to announcement circuit packs that have built-in memory.
About barge-in
You can allow callers to begin listening to an announcement after the system has begun playing the
message. This is called “barge-in.” Use barge-in with auxiliary trunk announcements, DS1
announcements, and integrated announcements.
With barge-in, only one port plays the announcement at any one time. The system routes a call to the
announcement, immediately connects the call to the port, and the caller hears the announcement as it is
playing. You can set up barge-in announcements to repeat continually while callers are connected to the
port. The caller listens until the system plays the entire announcement.
Table 20: VAL administration tasks
Methods
Tasks
SAT
FTP
VAL
Manager
Adding announcement extensions
X
X
Deleting VAL announcements
X
X
X
Saving or backing up announcements
X
X
Restoring an announcement
X
X
Moving announcement files or administration
X
X
X
Recording announcements
Professional or computer recordings or
system phone