Managing Announcements
Managing VAL Announcements Using the SAT
384
Administrator’s Guide for Avaya Communication Manager
November 2003
Managing VAL Announcements Using the SAT
These are the tasks that you can perform from a System Access Terminal (SAT):
•
Administering an announcement using the SAT
•
Recording announcements (with an option to use a system phone)
•
Deleting announcements (with an option to use a system phone)
To administer an announcement using the SAT, see
Adding Announcement Extensions
on page 374.
Recording VAL announcements
You can record an announcement for callers to hear when they dial a specific extension or as part of call
vectoring. You can use the same steps to change an existing announcement.
You can record announcements in many ways:
•
Professional or computer recordings
•
Recording new announcements at a computer
•
Recording announcements at a system phone
Task
Information source
The G700 Media Gateway embedded VAL also
can be disabled using the
disable
announcement-board ggV9
command. This
removes that gateway from the VAL circuit
pack count but announcements already
assigned and recorded/FTPed on that circuit
pack remain but will not play.
Administering Announcements (recording,
copying, deleting, etc.)
Managing VAL Announcements Using the
SAT
on page 384 and
Managing VAL
Announcements Using FTP
on page 389.
Viewing announcement usage measurements (list
measurements announcement command)
Reports for Avaya Communication Manager.
Troubleshooting announcements
Troubleshooting VAL Announcements
on page
396.
Troubleshooting VAL hardware
Maintenance for Avaya Communication
Manager and DEFINITY Server for your
model(s).