Routing Outgoing Calls
Setting up Multiple Locations
Administrator’s Guide for Avaya Communication Manager
221
November 2003
3
Enter 411 in the
Dialed String
field.
4
Enter 3
in the
Total Min
and 3
in
Total Max
fields.
5
Enter 1 in the
Route Pattern
field.
6
Enter svcl (service call) in the
Call Type
field.
Press
ENTER
to save your changes.
Setting up Multiple Locations
When you define a location number for:
•
cabinets in DEFINITY® Server R
•
Remote Offices on any type of server except S8100
•
Media gateways on any type of server except S8100
•
IP phones and softphones according to IP network region
You can create numbering plans and time zone and daylight savings plans that are specific for each
location. Choose your main location, and offset the system clock time on other locations relevant to the
main location.
Before you start
Be sure the
Multiple Locations
field on the
System-Parameters Customer-Options
screen is set to y. If
this field is set to n, contact your Avaya representative for more information.
Be sure your daylight savings rules are administered. Daylight Savings Rule numbers are located on the
Daylight Savings Rule screen
Each cabinet in a server or switch and each port network in the cabinet must be assigned a location
number. See the Maintenance documentation for your model for more information.
Instructions
For example, we will set up multiple locations for Communication Manager server with cabinets in
Chicago and New York. Location 1 is assigned to the cabinet in Chicago, our main office, so Central
Standard Time is used for our main location. Location 2 is assigned to the cabinet in New York. We’ll
define the numbering plan area (
NPA
) for the Chicago and New York locations, and set the time zone
offset for NY to show the difference in time between Eastern Standard Time and Central Standard Time.
Tip:
Type list cabinets to see the cabinet screen and a list of cabinets and their locations.
To define locations for cabinets in Chicago and New York:
1
Type change locations and press
ENTER
.
The
Locations
screen appears.