Feature Reference
Whisper paging
Administrator’s Guide for Avaya Communication Manager
1761
November 2003
Allowing users to block whisper pages
To give users a feature button to block incoming whisper pages, use the Station screen and administer a
Whisper Page Off button on users’ phones.
Administer this function on a feature button with a lamp so that users can tell whether or not blocking is
active. Users can activate blocking even when they’re on a call.
NOTE:
You cannot administer a Whisper Page Off button on a soft key.
Two features, Do Not Disturb and Privacy — Attendant Lockout, also block incoming whisper pages.
Call redirection overrides
If a paged user is not on an active call, a whisper page is converted to a priority call that overrides any of
the following call redirection features:
•
Call Forward All Calls
•
Call Forward Busy
•
Call Forward Don’t Answer
•
Send All Calls
•
Go To Cover
•
Call Coverage
For example, let’s say Call Forwarding — All Calls is activated on a phone. If there are no active calls, a
whisper page to that phone will ring at that phone as a priority call. For information on blocking incoming
whisper pages, see
Allowing users to block whisper pages
.
Group answering environments
Whisper paging does not work with extensions assigned to a group answering environment. You cannot
place a whisper page to the main extension assigned to a hunt group, split, skill, or terminating extension
group. You cannot place a whisper page to any extension that is a member of one of these groups.
Network restrictions
Whisper paging does not work across networks (such as Distributed Communication System networks or
Electronic Tandem Networks): both paging user and paged user must be on the same Communication
Manager server.
Speakerphones
When a call is on the speaker, an incoming whisper page is heard over the speaker too. When the group
listening feature on a 6400-series phone is active, an incoming whisper page is heard on both the handset
and the speaker.