Feature Reference
Remote Access
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Administrator’s Guide for Avaya Communication Manager
November 2003
You can administer your system to provide attendant-assisted calling during the day but Remote Access
after normal business hours. You do this by setting the trunk group Incoming Destination field to the
attendant (attd), and specifying the Remote Access extension as the Night Service extension .
After a Digital Terminal Data Module’s (DTDM) baud rate is changed from 9600 to 1200, the DTDM
cannot be accessed by Remote Access until an internal call is made to the DTDM.
Security
The system provides the ability to check the status of the remote access feature and barrier codes. The
status remote-access
command displays information that can help in determining why and when use
of Remote Access or a particular barrier code was denied. The display indicates if Remote Access is:
•
Not administered
•
Enabled
•
Disabled
•
Disabled following detection of a security violation
It also gives the date and time Remote Access was last modified.
For each barrier code, the command displays:
•
Date the code was administered, reactivated, or modified
•
Expiration date
•
Number of calls that can be placed with the code
•
Number of calls that have been placed using the code
•
Whether the code is active or expired
•
Date and reason a code expired
For a detailed description of the status remote-access command and display, see BCS Products Security
Handbook.
Barrier Codes
Remote Access has inherent risks; it can lead to large-scale unauthorized long-distance use. To increase
your system’s security, use a 7-digit barrier code with Remote Access Barrier Code Aging. You can
administer the Remote Access Barrier Code Aging feature to:
•
Limit the length of time an access code remains valid
•
Limit the number of times an access code can be used
•
Both of the above
You must administer expiration dates and access limits for each of the possible 10 barrier codes. If your
system has more than 10 Remote Access users, they must share codes. A barrier code automatically
expires if an expiration date or number of accesses has exceeded the limits you set. If both a time interval
and access limits are administered for a barrier code, the barrier code expires when one of the conditions
is satisfied.