Routing Outgoing Calls
Location by Region
Administrator’s Guide for Avaya Communication Manager
233
November 2003
3
Type 3 in all other fields.
In our example, PGN 3 uses the route pattern for long-distance calls during business hours. We
can save money by using the trunk lines provided by our new long-distance carrier.
4
Press
ENTER
to save your changes.
Now assign your new Time of Day Routing Plan 2 to the COR assigned to your executives. See
Class of
Restriction
on page 682 to see where to assign this field.
Example
For this example, assume the following:
•
Jim is the user at extension 1234.
•
Extension 1234 is assigned a COR of 2.
•
COR 2 is assigned a Time of Day Plan Number of 1.
•
The Time of Day Routing Plan 1 is administered as shown in the example above.
When Jim comes into work on Monday morning at 8:30 and makes an ARS call (dials the ARS access
code followed by the number of the person he is calling), the system checks the Time of Day Plan
Number assigned to Jim’s COR.
Because Jim has a COR of 2 with Time of Day Plan Number 1, the system uses Time of Day Routing
Plan 1 to route the call.
According to Time of Day Routing Plan 1, calls made between 8:00 a.m. and 11:59 a.m. route according
to the route pattern set up on PGN 1.
If Jim makes a call between 12:00 p.m. and 1:00 p.m. on Monday, the Time of Day Routing Plan 1 is used
again. However, this time the call is routed according to PGN 2.
Related topics
See
Route Pattern
on page 1125 screens for more information.
See
Defining ARS Partitions
on page 229 to see how to set up partition groups.
Location by Region
Location by Region provides a way to administer location by IP network region. This allows for the
correct date and time information and trunk routing based on the IP network region.