Screen Reference
Class of Restriction
Administrator’s Guide for Avaya Communication Manager
683
November 2003
Field descriptions for page 1
Figure 134: Class of Restriction
Access to MCT?
This field refers to Malicious Call Trace.
Add/Remove Agent Skills
Valid entries
Usage
y Enter
y to allow permissions to activate a request to trace a
malicious call.
n
Entering n prohibits this user from requesting a malicious call
trace, but does not prevent this extension from appearing in the
MCT History report, should this extension be the subject of a
malicious call trace.
Valid entries
Usage
y/n Enter
y to allow users with this COR to add and remove skills.
change cor 10
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CLASS OF RESTRICTION
COR Number: 10
COR Description: supervisor
FRL: 0
APLT? y
Can Be Service Observed? n
Calling Party Restriction: none
Can Be A Service Observer? y
Called Party Restriction: none
Time of Day Chart: 1
Forced Entry of Account Codes? n
Priority Queuing? n
Direct Agent Calling? y
Restriction Override: none
Facility Access Trunk Test? n
Restricted Call List? n
Can Change Coverage? n
Unrestricted Call List? __ __ __ __ __ __ __ __ __ __
Access to MCT? y
Fully Restricted Service? n
Group II Category For MFC: 7
Hear VDN of Origin Annc.? n
Send ANI for MFE? n_
Add/Remove Agent Skills? y
MF ANI Prefix: ______
Automatic Charge Display? n
Hear System Music on Hold? y
PASTE(Display PBX Data on telephone)? n
Can Be Picked Up By Directed Call Pickup? n
Can Use Directed Call Pickup? n
Group Controlled Restriction: inactive