Screen Reference
Feature Access Code
Administrator’s Guide for Avaya Communication Manager
813
November 2003
Remote Logout of Agent Access Code
Enter the digits you need to dial to remotely logout an idle ACD or EAS agent.
Service Observing Listen Only Access Code
Enter the code that must be dialed to allow a station with Service Observing permission (COR) to listen
to other agent ACD calls without being heard on the ACD call.
Service Observing Listen/Talk Access Code
Enter the code that must be dialed to allow a station with Service Observing permission (COR) to both
listen and be heard on an ACD call.
NOTE:
The following two fields appear only if
Expert Agent Selection (EAS) Enabled
is
optioned on the Feature-Related System-Parameters screen.
Field descriptions for page 6
The feature access codes on this page pertain only to Hospitality features.
Figure 177: Feature Access Code (FAC) screen
Automatic Wakeup Call Access Code
Enter the access code the user must dial to schedule or cancel a wakeup call.
change feature-access-codes Page 6 of 7
FEATURE ACCESS CODE (FAC)
Hospitality Features
Automatic Wakeup Call Access Code: *11
Housekeeping Status (Client Room) Access Code: ______
Housekeeping Status (Client Room) Access Code: ______
Housekeeping Status (Client Room) Access Code: ______
Housekeeping Status (Client Room) Access Code: ______
Housekeeping Status (Client Room) Access Code: ______
Housekeeping Status (Client Room) Access Code: ______
Housekeeping Status (Station) Access Code: ______
Housekeeping Status (Station) Access Code: ______
Housekeeping Status (Station) Access Code: ______
Housekeeping Status (Station) Access Code: ______
Verify Wakeup Announcement Access Code: ______
Voice Do Not Disturb Access Code: ______