Managing Group Communications
Using Phones as Intercoms
Administrator’s Guide for Avaya Communication Manager
409
November 2003
Instructions
You give users the ability to use whisper paging by administering feature buttons or feature access codes.
You can give users feature buttons that make, answer, or block whisper pages. Using the Station screen,
you can administer these buttons in any combination as appropriate:
•
Whisper Page Activation — allows this user to place a whisper page
•
Answerback — allows this user to answer a whisper page
Pressing the answerback button automatically puts any active call on hold and connects the paged
user to the paging user.
•
Whisper Page Off— allows this user to block whisper pages
If possible, assign this function to a button with a lamp so the user can tell when blocking is
active. You cannot administer this button to a soft key.
To allow users to make a whisper page by dialing a feature access code, you simply need to enter a code
in the
Whisper Page Activation Access Code
field on the Feature Access Code screen.
Related topics
See
See Whisper paging on page 1760 for detailed information on whisper paging.
on page 409 for
another way to give individual users quick, two-way communication.
See
Whisper paging
on page 1760 for detailed information on whisper paging.
Using Phones as Intercoms
Use this procedure to make communications quicker and easier for users who frequently call each other.
With the intercom feature, you can allow one user to call another user in a predefined group just by
pressing a couple of buttons. You can even administer a button that always calls a predefined extension
when pressed.