Avaya Communication Manager, Administrator'S Manual, Page: 192 / 1854

Handling Incoming Calls
Adding Call Pickup
192 Administrator’s Guide for Avaya Communication Manager
November 2003
7
Type add pickup-group next and press
ENTER
.
The Pickup Group screen appears.
8
In the Extended Group Number field, type the number of the extended pickup group that can
answer calls to this group.
For each administered pickup group, indicate an extended group by entering the extended pickup
group number. This extended pickup group number identifies the other pickup groups that can
have calls picked up by the pickup group.
9
Add extended members as for other pickup features.
10
Type change extended-pickup-group n and press
ENTER
, where
n
is the number of the extended
pickup group to change.
The Extended Pickup Group screen appears.
11
In the
Pickup Group Number
column, type the pickup group numbers of the pickup group that
can answer each others calls.
This screen groups together the pickup groups that can have their calls picked up by the pickup
groups with identical extended pickup group numbers. The pickup groups numbers are listed
using the lowest available Pickup Numbers. A unique “Extended Pickup Group number can be
assigned to each pickup group on this screen. The entries in the Extended Group are the groups
that can have calls picked up by the group with the matching Extended Group number in the Pick
Group screen. Thus, a particular group’s calls may be picked up by members of many extended
pickup groups.
NOTE:
On the Feature-Related System Parameters screen, if the Extended Group Call Pickup
field is flexible, you can administer a pickup group in multiple extended pickup groups.
12
Press
ENTER
to save your changes.
change extended-pickup-group 1 Page 1 of 2
EXTENDED PICKUP GROUP
Extended Group Number: 56
Pickup Pickup Group Pickup Pickup Group
Number Number Number Number
0: 345 13: _____
1: 25 14: _____
2: 2 15: _____
3: _____ 16: _____
4: _____ 17: _____
5: _____ 18: _____
6: _____ 19: _____
7: _____ 20: _____
8: _____ 21: _____
9: _____ 22: _____
10: _____ 23: _____
11: _____ 24: _____
12: _____ 25: _____
13: