Managing Group Communications
Using Phones as Intercoms
Administrator’s Guide for Avaya Communication Manager
411
November 2003
To set up automatic intercom between extensions 2010 and 2011:
1
Type change station 2010
and press
ENTER
.
The
Station
screen appears.
2
Move to the page with the
Button Assignments
fields.
3
In Button Assignments field
4
, type auto-icom and press
TAB
.
The
Grp
and
DC
fields appear.
4
In the
Grp
field, type 1.
This is the number of the intercom group. Since an extension can belong to more than one
intercom group, you must assign a group number to intercom buttons.
5
In the
DC
field, type 2.
This is the dial code for extension 2011, the destination extension.
6
Press
ENTER
to save your changes.
7
Repeat steps 1–6 for extension 2011.
Assign a dial code of
1
to 2011’s automatic intercom button.
To give a member of a group the ability to make intercom calls to all the other members, administer a
Dial Intercom button on the member’s phone. Type the number of the intercom group in the Grp field
beside the Dial Intercom button.
You can also give one user instant, one-way access to another. For example, to give user A instant,
one-way access to user B, administer an Automatic Intercom button on A’s phone only. You don’t have to
administer any intercom button on B’s phone. If B has a Dial Intercom button, he can make an intercom
call to A the same way as he would to any other group member.
When users are in the same call pickup group, or if Directed Call Pickup is enabled on your server
running Communication Manager, one user can answer an intercom call to another user. To allow users to
pick up intercom calls to other users, you must enter y in the
Call Pickup on Intercom Calls
field on the
Feature-Related System Parameters screen.
STATION
SITE DATA
Room: _______ Headset? n
Jack: _____ Speaker? n
Cable: _____ Mounting: d
Floor: _______ Cord Length: 0
Building: _______ Set Color: ______
ABBREVIATED DIALING
List1: ________ List2: ________ List3: ________
BUTTON ASSIGNMENTS
1: call-appr_ 6: __________
2: call-appr_ 7: __________
3: call-appr_ 8: __________
4: auto-icom_
Grp: 1
DC: 2
9: __________
5: dial-icom_
Grp: 1
10: __________