Screen Reference
Class of Restriction
Administrator’s Guide for Avaya Communication Manager
691
November 2003
Priority Queuing
Restricted Call List
This list can be used whether the COR is toll restricted. The Restricted Call List (RCL) has priority over
the Toll Analysis Unrestricted Call List (UCL). A call attempt from a facility assigned a COR (with
RCL
field set to y), whose dialed digit string is on the Toll Analysis screen and is marked as being associated
with the RCL, will be denied.
Restriction Override
Allows the specified users to bypass restriction on conference, transfer or call forwarding operations.
Valid entries
Usage
y Enter
y to allow the telephone user’s calls to be placed ahead of
non-priority calls in a hunt group queue
n
If you do not use Automatic Call Distribution (
ACD
is not enabled
on the System-Parameters Customer-Options screen), this field
must be n.
Valid
entries
Usage
y/n
Enter y to specify that this COR will have access to the system’s
Restricted Call List (see
Toll Analysis
on page 1248).
Valid entries
Usage
attendant
A telephone with a COR that is inward restricted cannot receive
public network, attendant-originated, or attendant-extended calls.
Enter attendant to give your attendants the ability to override this
restriction.
all
Enter all if you want all of the users with this COR to override
inward restrictions.
none
Enter none if you do not want any users of this COR to bypass the
restrictions.