Avaya Communication Manager, Administrator'S Manual, Page: 217 / 1854

Routing Outgoing Calls
Understanding ARS Analysis
Administrator’s Guide for Avaya Communication Manager 217
November 2003
Defining operator assisted calls
Here is an example of how Communication Manager routes an ARS call that begins with 0 and requires
operator assistance. The user dials 9 to access ARS, then a 0, then the rest of the number.
To see how Communication Manager handles a call to an operator:
1
Type display ars analysis 0 and press
ENTER
.
The AAR and ARS Digit Analysis Table screen starting with 0 appears.
The table in our example shows 6 translations for calls that begin with 0.
Unauthorized call
to intercept
treatment 9-1-212-976-1616 1-XXX-976 # (blank) "#" means end of
dialing. ARS ignores
digits dialed after 976.
User gets intercept
treatment.
International calls
to an attendant 9-011-91-672530 011-91 222-0111# 222-0111 Call routes to local
server (RNX 222), then
to attendant
(222-0111).
International call
to announcement
(This method may
also be used to
block
unauthorized
IDDD calls) 9-011-91-672530 011-91 222-1234# 222.1234- Call routes to local
server (RNX 222), then
to announcement
extension (222-1234).
International call
from certain
European
countries needing
dial tone detection 0-00-XXXXXXXX 00 +00+ 00+XXX
X The first 0 denotes
ARS, the second pair of
0s denotes an
international call, the
pluses denote "wait" for
dial tone detection.
Table 6: ARS digit conversion examples 2 of 2
Operation
Actual Digits
Dialed Matching
Pattern Replacem
ent String Modified
Address
Notes
2 of 2
ARS DIGIT ANALYSIS TABLE
Location: all Percent
Full: 6
Dialed Total Route Call Node ANI
String Min Max Pattern Type Num Req
0____________________1 1 1 svcl ___ n
0____________________8__ 8 ____ 1 op ___ n
0____________________11_ 11____ 1 op ___ n
00___________________2 _ 2 ____ 1 op ___ n
01___________________10_ 23 ___ deny op ___ n