Feature Reference
Call detail recording
1440
Administrator’s Guide for Avaya Communication Manager
November 2003
Call Detail Record formats
Customized format
You can use the customized record format to make up your own call record. You can determine the data
elements you want and their positions in the record. This method may be necessary if you want to include
certain data elements that are not available on the standard formats.
However, whatever device you use to interpret the CDR data needs to be programmed to accept these
formats. Consult your Avaya representative before using a custom record format.
Table 34: Date record format for TELESEER 59 Character, Int-Proc, Int-Direct, and
Int-ISDN
Position
Data Field Description
1–2
Month (leading 0 added if needed)
3–4
Day
5
Carriage return
6
Line feed
7–9
Null
Table 35: CDR data format — TELESEER 1 of 2
Position
Data Field Description
1–3
Space
4–5
Time of day-hours
6–7
Time of day-minutes
8
Duration-hours
9–10
Duration-minutes
11
Duration-tenths of minutes
12
Condition code
13–15
Access code dialed
16–18
Access code used
19–33
Dialed number
34–38
Calling number
39–53
Account code
54
FRL
55
IXC
56–58
Incoming circuit ID
59–61
Outgoing circuit ID
1 of 2