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Setting Up Telecommuting
Assigning Coverage Options
Administrator’s Guide for Avaya Communication Manager
311
November 2003
Instructions
In our example, we assign two coverage options so a user can choose from either option to control how
their calls are handled.
To assign 2 coverage options:
1
Type change feature-access-codes and press
ENTER
.
The
Feature Access Code
screen appears.
2
Type
#
9 in the
Change Coverage Access Code
field and press
ENTER
.
3
Type
change cor 1 and press
ENTER
.
The
Class of Restriction
screen appears.
4
In the
Can Change Coverage
field, type y and press
ENTER
to save your work.
The Command prompt appears.
5
Type change station 1234 and press
ENTER
.
This is the station extension you configured for telecommuting. The
Station
screen appears.
6
Complete the following fields:
a
Type 2 in the
Coverage Path 1
field.
b
Type 8 in the
Coverage Path 2
field.
Related topics
See
Coverage Path
on page 720 for information about and field descriptions on the Coverage Path screen.
See
Call coverage
on page 1417 for a description of the Call Coverage feature.
See
Training Users
on page 317 for information on how to alternate your coverage path option.
See
Extended user administration of redirected calls
on page 1532 for information about the Extended
User Administration of Redirected Calls feature.