Avaya Octel 50, Руководство по установке

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Setting Up the System Configuring System Setup Parameters
Octel 50 Installation Guide 8-12
Receptionist Parameters - #16
Transfer Calls to
Receptionist
after Max. Errors
This parameter determines whether the Octel 50 system
transfers callers exceeding the Maximum Number of Errors
parameter setting to the default operator or politely
disconnects them.
When/How to Use Enable this parameter when you want callers exceeding the
Maximum Number of Errors setting to be transferred to an
operator for assistance or to leave a message.
Related Parameters/Features If you enable Transfer Calls to Receptionist after Maximum
Errors, you must create the default operator mailbox and the
after-hours mailbox. If you do not, callers transferred to
those mailboxes are told that the mailboxes are not
recognized on the system, and the callers are disconnected.
If Set Too High
Not applicable.
If Set Too Low Not applicable.
Min
–
Max
–
Default
Yes
Requires
Restart
No
Switch-
Dependent
No
Set by
Integrator
No
General Transfer Parameters
The General Transfer parameters control whether calls to invalid mailboxes are
transferred to the switch.
General Transfer Parameters - #17
Transfer Invalid
Mailboxes
During Business
Hours
This parameter determines whether calls to an invalid
mailbox during business hours are transferred to the switch.
An invalid mailbox is an extension that is not assigned a
Octel 50 system mailbox number.
If this parameter is enabled, calls during business hours to
numbers that do not exist as mailboxes are transferred
directly to the switch.
If this parameter is off, callers dialing invalid mailbox
numbers during business hours hear, “
<Mailbox number> is
an invalid extension number. Please enter the extension
number of the person you would like to speak with.”
When/How to Use Disable this parameter unless you have extensions that
callers should be allowed to directly dial.
Be aware that enabling this parameter can pose a security
concern in that, depending on the configuration of the
switch, callers transferred to the switch may use this
capability to attempt to access an outside line. This is most
relevant for Octel 50 ports used for outcalls for networking
or message delivery to a beeper.
Related Parameters/Features
If you turn off Enable Automated Attendant, this parameter
is not available.
Business hours are defined under the Attendant menu.