Avaya Octel 50, Руководство по установке

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Defining Phone System Signals Running AccuCall–Call Analysis for Rhetorex
Octel 50 Installation Guide 9-10
In most cases, you do not need to specify the busy or ring signals you are analyzing
as Terminating. A terminating tone is a tone from the switch that indicates a
disconnect. Some tones need to be identified as Terminating during playback or
record operations if the call is to terminate when the tone is detected. For example,
you may need to designate a fast busy as Terminating on some switches. Note that if
you do identify a tone as Terminating, at least one frequency must be detected in the
Auto Run <F6> test. This frequency must be in one of the first three positions in the
<F3> Filter Table.
31. In the Cadence field, use the <SPACEBAR> to select Yes if the word None appears
in both frequency fields. If the frequencies of a tone are unknown, call progress
monitoring analyzes the cadence without frequency analysis.
32. In the FREQUENCY1 and FREQUENCY2 fields, verify that there is a minimum 40 Hz
spread between the detected frequencies. (If one of the frequencies is None, this is
not necessary.) If there is not, adjust the FREQUENCY1 and FREQUENCY2 settings
on the screen as little as possible to achieve the spread. If the two tones in question
are within 10 Hz of each other, change the lower frequency value of the two to equal
the higher frequency value. Write down the values of the FREQUENCY 1 and
FREQUENCY 2 fields. You will be required to enter these values later.
33. In the PCPMCODE field, enter a numeric identifier to the tone. Specify identifier 8 for
all ring tones. If the tone is undefined, the device driver returns PCPMCODE 9; if an
answer is detected, the driver returns PCPMCODE 10.
If an incorrect PCPMCODE is returned, AccuCall is not differentiating between the
tones. See the topic, “Common AccuCall Problems/Solutions,” later in this chapter for
information on how to help AccuCall differentiate between tones.
34. To add the tone to the table and save it, press <F8> twice. If a tone with the name
you entered in step 28 already exists, you are prompted to press <F7> to replace the
existing tone. Press <F7> if you want to replace the existing tone with the new tone. If
you do not want to replace the existing tone, press <Esc>, enter a new name for the
tone, then press <F8> twice again.
35. To return to the Main Menu, press <F10> twice.
36. Press <F3>. The Filters dialog box displays.
37. In the Filters box, enter all the frequency values listed in the Undefined Tone
Frequencies box. Before you begin, verify that no two values are within 40 Hz of each
other.