Avaya Octel 50, Руководство по установке

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Testing and Troubleshooting the Octel 50 System Understanding Call Flow for Specific Call Handling Conditions
O
CTEL
50 I
NSTALLATION
G
UIDE
13-40
Understanding Call Flow for Specific Call Handling Conditions
The table shown below details the prompts that are voiced under specific call handling
conditions. Call handling is specified for each mailbox on the Subscriber Settings dialog
box. It can be modified by each mailbox owner through the subscriber phone interface.
Call
Blocking
Option set
to:
No
Answer/Call
Blocking
Option set to:
Busy Options set
to:
Result
Active Default (see
note below)
Optional 1 During a Busy condition, callers hear
the Busy menu. If they select the option
to go to voice mail, Optional Prompt 1 is
voiced.
Active Optional 1 Optional 1 Callers hear Optional Prompt 1.
Inactive Optional 1
or Optional 2
Optional 1 Callers hear Optional Prompt 1 or 2, as
defined in the Subscriber Settings.
Active Optional 1 or
Optional 2 or
V-Tree
Default Callers pressing <#><#> and then the
extension number to reach the
extension hear Optional Prompt 1 or 2
or the V-Tree, as defined in the
Subscriber Settings.
On systems using inband signaling, when Call Blocking is active, the No Answer/Call
Blocking call handling option is set to Default, and call paging is set to Automatic, call
paging takes priority over call handling.
Determining a Switch’s Disconnect Signal
When you are troubleshooting certain integration issues, you are instructed to confirm
that Octel 50 is configured to detect the appropriate disconnect signal from the switch.
When possible, consult the Configuration Note and the switch documentation for this
information. If you do not have access to this information, you can use the procedure
below to determine the switch’s disconnect signal.
To determine a switch’s disconnect signal:
1. Disconnect a voice mail port and attach a 2500 set (or the proprietary telephone
instrument if using a D/42D-NS, D/42D-SX, or D/42D-SL integration) and a digit
grabber.
2. From another phone, call the port.
3. Answer the phone connected to the port and listen over the handset.
4. Hang up the calling phone.
5. Use the following table to determine the disconnect signal.
Volt Meter Reading Audible Signals Disconnect Signal
drops to 0 V silence loop current drop
no change DTMF tones hangup string
no change dial tone dial tone
no change silence silence