Avaya Octel 50, Руководство по установке

Страница: 205 / 304

Testing and Troubleshooting the Octel 50 System Octel 50 Installation Test Plan
O
CTEL
50 I
NSTALLATION
G
UIDE
13-3
Part 1—Integration, Greeting, and Messaging Testing
Test Voice Mail Ports
This section tests the ports to verify they are initialized
properly.
Test Port Initialization
Test:
Verify the correct status message for each port
displays on the Channel Status display.
Expected Outcome:
The Channel Status display should display one of the
following messages for each channel:
For SMDI integration–Waiting for Data
For Inband integration–Waiting for Ring
For DID integration–Waiting for DID
If this test fails, see the appropriate integration section
of the Octel 50 Troubleshooting Table for possible
resolutions.
Test Voice Mail Extensions
Test:
From any station set, dial each extension
number connected to a Octel 50 port.
Expected Outcome:
Verify each port goes off hook as it is dialed. The
Channel Status window should display the following
status for each port as it goes off hook:
For SMDI integration–Querying Integration Server
For Inband integration–Answering
For DID integration–Answering
If this test fails, see the appropriate integration section
of the Octel 50 Troubleshooting Table for possible
resolutions.
Pilot Number (Hunt Group)
This section tests the pilot number to verify the ports answer
as expected when the pilot number is dialed.
Serial Integrations
Test:
Call into Octel 50 using the internal pilot number.
Note which hunt group method, linear or circular
(rotary), is used. Test all the ports on the Octel
50 system to verify each port answers calls in
order.
For a linear hunt group, test channel 1 then
disable it, test channel 2 then disable it, and so
on until all ports are verified. When you are
finished, enable all the ports.
Repeat the steps using the external pilot
number.
Expected Outcome:
Verify the ports answer as expected and the Channel
Status display shows the status Querying Integration
Server for the port.
If this test fails, see the “SMDI integration does not
work” section of the Octel 50 Troubleshooting Table for
possible resolutions.