Avaya Octel 50, Руководство по установке

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Testing and Troubleshooting the Octel 50 System Using the Octel 50 System Troubleshooting Table
O
CTEL
50 I
NSTALLATION
G
UIDE
13-33
•
Verify the value entered for DTONDET under Hangup Detection
is at least 400 units higher than the value entered for
DTONWAIT under Message Delivery.
Class of Service dialog box:
•
Verify the Message Waiting Light option is enabled.
Message Waiting Lights do not
work for DID
Resolution Possibilities:
•
Unplug the port from the Octel 50 system and attach a digital
phone to the port. Verify the message waiting light can be lit.
System Setup parameters:
•
Verify that at least one port is enabled for outbound events
under Channel Specific.
•
Verify the Permit Message Waiting Lights is enabled under
Message Waiting Light and that the correct prefix and suffix
codes are entered.
Class of Service dialog box:
•
Verify the Message Waiting Light option is enabled.
Network messages are
returned to mailboxes
Resolution Possibilities:
•
Verify AMIS is enabled on the sentinel. For information on
verifying the features enabled on a sentinel, see the topic,
“Displaying Features Enabled on the Sentinel,” later in this
chapter.
•
Verify the Access Phone Number on the AMIS Maintenance
dialog box is correct.
•
If using Dial Plan, verify the Dial Plan database is set up
correctly.
•
Dedicate a line for testing the networking feature and attach a
digit grabber. Verify the Octel 50 system can access the line and
connect to the remote site.
Class of Service dialog box:
•
Verify the node is configured correctly on the AMIS Maintenance
dialog box.
•
Verify Highest Outgoing Dispatch is not set to Not Allowed.
System Setup parameters:
•
Verify Permit Outbound is enabled under AMIS.