Avaya Octel 50, Руководство по установке

Страница: 211 / 304

Testing and Troubleshooting the Octel 50 System Octel 50 Installation Test Plan
O
CTEL
50 I
NSTALLATION
G
UIDE
13-9
Distribution Lists
This section tests the distribution list features to verify
messages are received in all mailboxes included in
distribution lists.
Distribution Lists
Test:
Using the distribution list feature in a test
mailbox, create a distribution list.
Send messages to the distribution list.
Expected Outcome:
Verify all the mailboxes included in the list receive the
messages.
If this test fails, see the “Distribution lists do not work”
section of the Octel 50 Troubleshooting Table for
possible resolutions.
Company-Wide and Division-Wide (Global)
Distribution Lists
Test:
For several test mailboxes, enter matching
company and division names on the Mailbox
Entry dialog box.
Log into one of these mailboxes and send
messages to division-wide and company-wide
distribution lists (*98 and *99 respectively).
Expected Outcome:
Verify all the mailboxes with the same company and/or
division as the sending mailbox receive the messages.
If this test fails, see the “Distribution lists do not work”
section of the Octel 50 Troubleshooting Table for
possible resolutions.
Group Distribution Lists
Test:
Using the supervisor menu functions over the
phone interface, create a global distribution list.
Log into a mailbox and send messages to the
global distribution list.
Expected Outcome:
Verify all the mailboxes included in the lists receive the
messages.
If this test fails, see the “Distribution lists do not work”
section of the Octel 50 Troubleshooting Table for
possible resolutions.
Part 2—Octel 50 Special Feature Testing
Greeting by Port
This section tests the greeting by port feature to verify the
Octel 50 system answers calls to different ports with the
appropriate greetings.
Test:
From an external line, dial the phone number
for each port set up for greeting by port.
Expected Outcome:
Verify each call is answered with the expected greeting.
If this test fails, see the “Greeting by port does not
work” section of the Octel 50 Troubleshooting Table for
possible resolutions.