Release 9si/10si/Communication Manager 1.x to Communication Manager 2.1
Read this first
SI Installation and Upgrades
39
June 2004
Release 9si/10si/Communication
Manager 1.x to Communication Manager
2.1
This section provides the information on upgrading from a DEFINITY
®
Release 9si/10si/Avaya
Communication Manager 1.3 to Avaya Communication Manager 2.1.
Administrator’s Guide for Avaya Communication Manager (555-233-506) lists the features and functions
and describes the commands, procedures, and screens to initialize and administer the system.
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License File
Remote Feature Activation (RFA) is a Web-based application that enables the creation and deployment of
License Files for all switches. The License File enables the switch’s software category, release, features,
and capacities. License Files are created using SAP order information and/or current customer
configuration information. Without a license file, the switch does not provide normal call processing.
Service interruption
The upgrade process requires a non–call-preserving service interruption in a standard reliability system.
The service interruption must be closely coordinated with the customer and the local account team. The
service outage for standard reliability is 2 to 15 minutes, depending on the size of the installation.
Call Management System (CMS)
The CMS link is dropped and restarted during the upgrade. This causes CMS data to be lost. This data
loss can be minimized if the upgrade is performed just after the last CMS measurement interval.
All measurement data is lost during the upgrade (including BCMS). If needed, the reports can be printed
before the upgrade begins.
CMS could abort the processing of a call if a measured trunk that was part of the conference dropped off
the call before the end of the call. Customers experiencing this symptom and who are running R3V4
CMS should update to r3v4ao.e or higher.
