Toshiba VP 300, Installation Instructions Manual

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IMPLEMENTING THE VP 300 ON PBXs WITHOUT DIL FEATURE
You may encounter a PBX with an older feature package that does not provide the DIL feature. The PBXs
most frequently encountered without DIL are AT&T Dimension PBXs with Feature Packages (FP) 2, 3, 4,
5, and 7.
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This feature on the Dimension is called DDC for Direct Department Calling. It is only available on
feature packages (FP) 8, 10, 12, and 15.
If the customer’s Dimension does not have FP8 or later or it is a phone system that does not have a DIL
feature, there are several alternatives for getting trunks to the VP 300 ports for answer:
•
Upgrade the PBX to a feature package offering the DIL feature
•
Use DID numbers
•
Place the console in night mode
•
Use call diverters to switch calls to the VP 300 ports
Not all these alternatives may be feasible for a given situation. The following discusses each in detail.
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Upgrade the PBX to a Feature Package Offering the DIL Feature
Depending upon the customer’s current version, this may not be economically feasible. This is the
most straightforward solution, but possibly not the most practical.
■
Use DID Numbers
Some customers may already have a block of DID numbers but do not wish to pay for DID numbers
and trunks for all employees. Callers may be given a number that is a DID extension answered by the
VP 300. This is especially suitable where a second number (not the main company number) is to be
established for company employees, friends, family and frequent callers to call to reach extensions or
receive information.
Again, in this way the VP 300 can answer a DID number. However, InWATS or main company
numbers cannot be answered this way. Due to the cost of installing DID, this may only be attractive to
companies that already have DID. DID is used only to get calls to the VP 300 extensions.
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Place the Console in Night Mode
Even if the PBX does not have the DIL feature, placing the console in night mode usually may be used
to direct all incoming trunks to a certain extension (such as the VP 300 hunt group). However, once
the console has been placed in night mode, it may not be used. Direct callers requiring assistance
(through the VP 300) to a multi-button key set for answering. This solution therefore, is most practical
for:
Toshiba VP Systems Release 6.1 February, 1993
2-12 Installation and Maintenance Manual
2.5