Toshiba VP 300, Installation Instructions Manual

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7. EXTERNAL CALL TO A RING-NO-ANSWER EXTENSION
This test verifies that the VP 300 correctly processes an external call that reaches a
ring-no-answer (RNA) extension.
A. Set phone B to forward to the VP 300 on a ring-no-answer condition by dialing the
feature access code for Call Forwarding – Don’t Answer followed by the VP 300
access number. After setting forwarding for phone B, make sure phone B is on-hook.
B. From phone A, call outside of the PBX and back in on a trunk that auto-terminates to
the VP 300. Does the VP 300 answer with the greeting configured for the trunk?
NO
➧
Determine the cause and correct the problem before continuing.
C. Dial the extension of phone B. Does the VP 300 respond with, “Thank you, just a
moment…”, and does phone B start ringing?
NO
➧
Determine the cause and correct the problem before continuing.
D. Do not answer phone B. After the duration specified by the PBX System Option for
Call Forwarding Don’t Answer Time-out, does the VP 300 respond with, “Extension
EXT-B is unavailable. Please leave a private message at the tone…”?
NO
➧
Determine the cause and correct the problem before continuing.
E. Dial
9 9
to exit from the VP 300 and hang up phone A.
8. EXTERNAL CALL TO A BUSY EXTENSION
This test verifies that the VP 300 correctly processes an external call that reaches a
busy extension.
A. Set phone B to forward to the VP 300 on a busy condition by dialing the feature access
code for Call Forwarding – Busy followed by the VP 300 access number. After setting
forwarding for phone B, leave phone B off-hook so that it appears busy.
B. From phone A, call outside of the PBX and back in on a trunk that auto-terminates to
the VP 300. Does the VP 300 answer properly?
NO
➧
Determine the cause and correct the problem before continuing.
C. Dial the extension of phone B. Does the VP 300 respond with the prompt, “Thank you.
Just a moment…”?
NO
➧
Determine the cause and correct the problem before continuing.
D. After a short interval, does the VP 300 respond with, “Extension EXT-B is unavailable.
Please leave a private message at the tone…”?
NO
➧
Determine the cause and correct the problem before continuing.
E. Dial
9 9
to exit from the VP 300 and hang up phone A and phone B.
Toshiba VP Systems Release 6.1 February, 1993
MITEL SX-100/SX-200 ANALOG ADAPTIVE INTEGRATION 10.2-31