Toshiba VP 300, Installation Instructions Manual

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10.3.3 MITEL SX-2000 LIMITATIONS
The following sections outline limitations to Mitel SX-2000 — VP 300 Adaptive Integration. Most
of the limitations are due to limitations within the PBX itself; a few are the result of the form of
integration the VP 300 uses with the Mitel PBX.
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PBX Functional Limitations that Affect Message Waiting Indicator
Control
The following are limitations that affect the VP 300’s use of DTMF feature access codes to
control message waiting indicators.
•
SX-2000 attendants and other stations can control message waiting indicators. This may
interfere with proper operation of message waiting indicator control.
•
For multinode SX-2000 installations using MSDN, message waiting control works across
MSDN links provided that each SX-2000 node uses the same feature access codes for
Message Waiting – Activate and Message Waiting – Deactivate.
The remaining limitations apply to the VP 300 System using dedicated ports to perform MWI.
•
One or more ports from the PBX are required for message waiting control. These ports
must be restricted so that they cannot answer calls. The dedicated message waiting control
ports should be configured for Call Rerouting Always to VP 300 hunt group so that when
employees attempt to call the message waiting port, they are redirected to VP 300 hunt
group. Employees can then use the Superset 4’s CALL softkey to call the VP 300 upon
reading the message.
•
The dedicated message waiting control ports must have their own PBX Class of Service
without the COV Voice Mail Port Class of Service option. If the message waiting control
ports have the COV Voice Mail Port option, they will be able to activate only a limited
number of message waiting indicators, and the PBX will automatically deactivate message
waiting after the timeout specified by the system option “Superset 4 Call Back Message
Cancel Time.”
•
Superset 4 message waiting indicators can be turned off by using the READ MSG feature
and pressing the CANCEL softkey.
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PBX Functional Limitations that Affect CPI
The following are limitations that affect Called Party Identification.
Software Level
A programmable name, up to 20 characters long, can be programmed
below H10.9E
for every station extension, and can be programmed only in the PBX
configuration. Each extension must either have no name in the
telephone directory, or have a prime name in the telephone directory,
that includes the employee’s mailbox number. This is a requirement
for every extension that is to have full CPI functionality. Extension
Toshiba VP Systems Release 6.1 February, 1993
10.3-12 Installation and Maintenance Manual