C. Add a second VP 300 mailbox that has a mailbox number matching the extension
number for phone A. This is referred to as mailbox A. No attributes should be assigned
to the COS for mailbox A.
D. Be sure that the ring-no-answer count specified by INFORMATION Table Index 7 for
mailbox B is small enough to be shorter than the duration specified by the Mitel SX-
100/SX-200 Analog System Option for Call Forwarding Don’t Answer Time-out.
3.
DIRECT INTERNAL CALL TO THE VP 300
This test verifies that the VP 300 processes a direct internal call correctly.
A. From phone A, call the extension number for VP 300 access, that is, the access number
of the MIC ports’ hunt group. Does the VP 300 answer with, “To enter your mailbox
press pound…”?
NO
➧
Determine the cause and correct the problem before continuing.
B. Dial
9 9
to exit from the VP 300 and hang up phone A.
4.
INTERNAL CALL TO A RING-NO-ANSWER EXTENSION
This test verifies that the VP 300 correctly processes a call forwarded from a ring-no-
answer extension.
A. Set phone B to forward to the VP 300 on a ring-no-answer condition by dialing the
feature access code for Call Forwarding – Don’t Answer followed by the VP 300
access number. After setting forwarding for phone B, make sure phone B is on-hook.
B. From phone A, call phone B. Does phone B start to ring?
NO
➧
Determine the cause and correct the problem before continuing.
C. Do not answer phone B. After the duration specified by the PBX System Option for
Call Forwarding Don’t Answer Time-out, does phone B stop ringing?
NO
➧
Determine the cause and correct the problem before continuing.
D. After phone B stops ringing, does the VP 300 respond with the prompt, “Extension
EXT-B is unavailable. Please leave a private message at the tone…”?
NO
➧
Determine the cause and correct the problem before continuing.
E.
While still connected to the VP 300, enter the mailbox number for mailbox B (this
should match the extension number of phone B). Does the VP 300 respond with the
prompt, “Thank you. Just a moment…” and does phone B start to ring again?
NO
➧
Determine the cause and correct the problem before continuing.
F.
After the duration specified by the PBX System Option for Call Forwarding Don’t
Answer Time-out, does the VP 300 respond with, “Extension EXT-B is unavailable.
Please leave a private message at the tone…”?
NO
➧
Determine the cause and correct the problem before continuing.
G. Dial
9 9
to exit from the VP 300 and hang up phone A.
Toshiba VP Systems
Release 6.1
February, 1993
MITEL SX-100/SX-200 ANALOG ADAPTIVE INTEGRATION
10.2-29
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