Toshiba VP 300, Installation Instructions Manual

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9. CALLS TO THE INTERCEPT EXTENSION
Verify that the VP 300 can transfer a call to the intercept position (attendant) when
the caller does nothing or dials
0
.
A. From phone A, call outside of the PBX and back in on a trunk that auto-terminates to
the VP 300. Does the VP 300 answer properly?
NO
➧
Determine the cause and correct the problem before continuing.
B. Listen to the complete company greeting. Dial
0
. Do you reach the correct intercept
position?
NO
➧
Determine the cause and correct the problem before continuing.
C. From phone A, call out and back in on a trunk that auto-terminates to the VP 300.
When the VP 300 answers, let the system time out; do not enter any digits.
D. Does the VP 300 transfer the call to the intercept position that was configured for this
trunk group?
NO
➧
Determine the cause and correct the problem before continuing.
E. If different intercept positions are defined for each trunk group, repeat steps A through
D for each group.
10A. MESSAGE WAITING FOR SYSTEMS USING MESSAGE WAITING INDICATION
This test verifies correct operation of message waiting indication.
A. Set phone B to forward to the VP 300 on a busy condition by dialing the feature access
code for Call Forwarding – Busy followed by the VP 300 access number. After setting
forwarding for phone B, leave phone B off-hook so that it appears busy.
B. From phone A, call out and back in on a trunk auto-terminated to the VP 300.
C. Does the VP 300 answer properly?
NO
➧
Determine the cause and correct the problem before continuing.
☞
If the VP 300 is equipped with IntraMessaging, you may prefer to use the Quick
Message feature to leave a message for phone B instead of following the
instructions of step D and step E.
D. Dial the extension number of phone B. After the duration specified by the PBX System
Option for Call Forwarding Don’t Answer Time-out, the VP 300 should respond with
“Extension EXT-B is busy/unavailable. Please leave a private message at the tone, dial
another extension number, or dial zero for assistance…”
E. Leave a test message for phone B.
☞
A message is not delivered to a mailbox unless it is at least 4.5 seconds in
length. The mailbox for phone B must be entered in the VP 300 USER Table or
the VP 300 does not offer to take a message.
F. Does the VP 300 light the message waiting indicator on phone B?
NO
➧
Determine the cause and correct the problem before continuing.
Toshiba VP Systems Release 6.1 February, 1993
10.2-32 Installation and Maintenance Manual