Toshiba VP 300, Installation Instructions Manual

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Toshiba VP Systems Release 7.1 July, 1994
4-20 Installation and Maintenance Manual
USER CALLING STATISTICS
1. SYSTEM PERFORMANCE.
2. NETWORK TRAFFIC.
3. USER MESSAGE STATISTICS.
➧
4. USER CALLING STATISTICS.
5. DISK USAGE.
6. PORT STATISTICS.
7. MAILBOX USAGE.
8. USER STATUS DETAIL.
9. INTEGRATION CALLING STATISTICS (Release 7.1 or later).
10. SYSTEM PERFORMANCE BY COS (Release 7.1 or later).
The User Calling Statistics report lists the following information:
•
Total number of incoming calls.
•
Number of incoming calls answered, not answered, busy, and greeting played.
•
Total number of subsequent calls.
•
Number of subsequent calls to attendant, and to extensions.
•
Total number of calls abandoned.
•
Date the statistics were last cleared.
Headings read across the page, and the mailbox numbers read down.
Example of a User Calling Statistics report:
■
Call Processing Statistics
Provides statistics about calls to each mailbox. Also shows the date data for each mailbox was last
cleared (from a terminal) by using the command CLEAR REPORTS (choosing option 3 to clear
selected or all mailboxes).
4.6
* CALL PROCESSING STATISTICS *
MM/DD HH:MM P.M. YYYY PAGE 1
<---------INCOMING CALLS---------> <-SUBSEQ. CALLS-> CALLS DATE
MAILBOX TOTAL ANSWD NOANS BUSY GREET TOTAL ATTEN EXTNS ABAND CLEAR
301 27 1 6 7 13 15 2 13 11 9/01
303 36 20 16 0 0 7 2 5 4 9/01
304 7 3 0 0 4 2 0 2 2 9/01
305 38 14 19 5 0 5 5 0 5 9/01
307 1 0 0 1 0 0 0 0 1 9/01
308 2 0 2 0 0 1 1 0 1 9/01
309 1 0 1 0 0 0 0 0 1 9/01
310 6 1 4 0 0 0 0 0 5 9/01