Toshiba VP 300, Installation Instructions Manual

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6. CALLING A BUSY EXTENSION
Verify that the VP 300 properly handles a call directed to a busy extension:
A. From telephone A, call the extension associated with port 1.
B. Did the VP 300 answer with the correct company greeting?
YES
➧
Continue.
NO
➧
Determine the cause and correct the problem before continuing.
C. Make sure telephone C is busy by taking it off-hook. Enter the extension number for telephone
C.
D. Did the VP 300 respond with the prompt: “Thank you, just a moment...” (Primary Answer
Mode Example).
YES
➧
Continue.
NO
➧
Determine the cause and correct the problem before continuing.
E. After a short interval, does the system reconnect and speak the prompt “Extension XXX is
busy. Please leave a private message at the tone, dial another extension number or dial zero
for assistance.”
YES
➧
Press
9 9
then hang up.
NO
➧
Determine the cause and correct the problem before continuing.
F. Repeat the test for each VP 300 port.
7. HUNT GROUP OPERATION TEST
Verify the hunting sequence.
☞
The terminal command PS displays the current status of each VP 300 port. A three-character
abbreviation denotes the state of each port. Refer to the MAINTENANCE chapter for more
information on using the PS command and the meaning of the states.
A. From the system level @ prompt, type PS.
B. Does the port status show all ports in the IDL (idle) state? If not, determine the cause and
correct the problem before continuing.
☞
Some ports may be in the TST (test) state momentarily due to on-line diagnostics. If a port is in
the TST state, you should enter PS several times before deciding if the port is in trouble or if
selftest is running. Selftest runs every five minutes and if a problem is encountered, it is entered
in the Hardware Error Table.
Toshiba VP Systems Release 7.1 July, 1994
INSTALLATION 3-39