PRESSED
#
Number of times callers pressed
#
to enter a mailbox (includes
TO LOG ON
successful and unsuccessful logons).
(Peg 132)
With Adaptive Integration, the number of times a direct internal
caller presses
#
to logon. (Release 7.1 or later)
PRESSED
*
TO MAKE
Number of times callers pressed
*
to make a Quick Message.
A QUICK MESSAGE
(Peg 134)
TRANSFERRED CALL
Number of times callers transferred out onto the network.
TO NETWORK
(Peg 137)
■
Progress of Calls to Extensions
If the initial or subsequent action taken by the caller requires the VP 300 to place a call, responses to
that call are detailed below. Also included is the number of logon requests that were successfully
completed.
ANSWERED
•
Number of answered calls placed by the VP 300.
(Peg 46)
•
With Adaptive Integration, COS Attribute 15 — TRANSFER TO
A RINGING EXTENSION, pegs as ANSWERED when the call is
transferred.
RING-NO-
Number of calls placed by the VP 300 that were not answered,
ANSWER
including:
(Peg 35)
•
Number of normal calls to a station resulting in ring-no-answer,
including first caller to a FIFO queue extension.
•
Number of PBX integration calls that forwarded on ring-no-
answer.
•
Number of times the VP 300 attempted to place a call but did
not get dial tone at the port.
BUSY
Number of calls placed by the VP 300 to busy extensions,
(Peg 134)
including:
•
Number of normal calls to a busy station, including first caller to
a FIFO queue extension.
•
Number of PBX integration calls that forwarded on busy. (This
applies to PBXs that provide information on why the call
forwarded. Northern Telecom S1-1 switches do not provide this
information.)
Toshiba VP Systems Release 7.1 July, 1994
REPORTS
4-9
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