Toshiba VP 300, Installation Instructions Manual

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Called Party
When a call comes to a Centrex line that is forwarded 1 to the VP 300, the SMDI
Identification sends the call record over the data link to the VP 300. In most cases, the VP 300
receives the call record within the first ring of the forwarded call. The VP 300
answers the call as soon as it receives the call record. The call record provides the
VP 300 with the following information:
•
The called number
•
The type of call forwarding 1
•
The calling number, if within the Centrex system
•
The SMDI ID number corresponding to the VP 300 port
Refer to the VP 300 Configuration for Centrex SMDI, in this chapter.
The VP 300 then responds with the called party's name, if it is recorded, or station
number and status (i.e. “name/station doesn't answer/is busy”) and offers the caller
choices such as leaving a private voice message, calling another station, or
reaching assistance.
If a call record is not received after a configured number of rings, the VP 300
processes the call according to the mode of the port, i.e., playing the company
greeting for that port.
Direct Call
If a Centrex station calls directly to the VP 300 port group, the VP 300 receives a
call record that indicates the station is from within the Centrex. If the calling station
has a mailbox in the USER Table, the caller is prompted: “To enter your mailbox,
press pound.” The person calling may then enter the mailbox.
Refer to the SMDI Call Records section in this chapter, for more detailed information regarding how
specific types of calls are handled.
• •
Call Forwarding - Don't Answer
•
Call Forwarding - Busy Line
•
Call Forwarding - Variable
Toshiba VP Systems Release 6.1 February, 1993
CENTREX ADAPTIVE INTEGRATION 9-3
1