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General Instrument Setup
R&S
®
ESW
342
User Manual 1177.6298.02 ─ 08
Create R&S Support Information
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Create R&S Support Information
Creates a *.zip file with important support information. The *.zip file contains the sys-
tem configuration information ("Device Footprint"), the current eeprom data and a
screenshot of the screen display.
This data is stored to the C:\R_S\Instr\User directory on the instrument.
The file name consists of the unique device ID and the current date and time of the file
creation.
If you contact the Rohde
&
Schwarz support to get help for a certain problem, send
these files to the support in order to identify and solve the problem faster.
Remote command:
Save Device Footprint
Creates an
*.xml
file with information on installed hardware, software, image and
FPGA versions. The
*.xml
file is stored under
C:\Program Files (x86)\Rohde-Schwarz\ESW\<version>\devicedata\
xml\
on the instrument. It is also included in the service ZIP file (see
13.6.2
Self-test Settings and Results
Access
: [Setup] > "Service" > "Selftest"
If the R&S
ESW fails you can perform a self-test of the instrument to identify any defec-
tive modules.
Service Functions