Suzuki 2006 SX4, Service Manual

Page: 447 / 1478

Differential: 3B-9
Detail of 4WD Control System Check
Step 1. Customer complaint analysis
Record details of the problem (failure, complaint) and how it occurred as described by the customer.
For this purpose, use of such a questionnaire form as shown in the following will facilitate collecting information to the
point required for proper analysis and diagnosis.
Customer questionnaire (Example)
NOTE
The form is a standard sample. It should be modified according to conditions characteristic of each
market.
Step 2. DTC check, record and clearance
First, referring to “DTC Check”, check DTC and pending
DTC. If DTC exists, print or write down DTC and then
clear malfunction DTC(s) by referring to “DTC
Clearance”. Malfunction DTC indicates malfunction in
the system but it is not possible to know from it whether
the malfunction is occurring now or it occurred in the
past and normal condition has been restored. In order to
know that, check symptom in question according to Step
5 and then recheck DTC according to Step 6.
Diagnosing a trouble based on the DTC in this step only
or failure to clear the DTC in this step may result in an
faulty diagnosis, trouble diagnosis of a normal circuit or
difficulty in troubleshooting which is otherwise
unnecessary.
Step 3 and 4. Visual inspection
As a preliminary step, be sure to perform visual check of
the items that support proper function of the 4WD control
system referring to “Visual Inspection”.
Customer’s name: Model: VIN:
Problem Symptoms
Frequency of Occurrence
Conditions for
Occurrence of Problem
Environmental Condition
Diagnostic Trouble Code
Date of Reg:
4WD position indicator abnormal: fails to turn on / fails to turn off /
flashes
Abnormal noise while vehicle running: from coupling assembly
other
No changed to “2WD” mode
No changed to “4WD-lock” mode
No changed to “4WD-auto” mode
When starting: at initial start only / at every start / other
Vehicle speed: while accelerating / while decelerating / at stop /
while turning / while running at constant speed /
other
Road surface condition: Paved road / rough road / snow-covered road /
other
Wheather: fine / cloudy / rain / snow / other
Temperature: ( )
First check: Normal code / malfunction code ( )
Second check after test drive: Normal code / malfunction code ( )
Continuous / Intermittent ( times a day, a month) /
other
Date of problem: Mileage: Date of issue:
I7RW01320003-01