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Matrix SPARSH VP710, User Manual

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Matrix SPARSH VP710 User Guide

737

CHAPTER 16

Troubleshooting

This section describes solutions to common issues that may occur while using the IP phone. Upon encountering a 
scenario not listed in this section, contact your Matrix SPARSH VP710 reseller for further support.

Phone Mode Issue

I have selected Extended SIP as the phone mode instead of Standard SIP by mistake. Can I switch back to 
Standard SIP?

Yes, you can change the phone mode to 

Standard 

SIP. Refer to 

“Phone Mode”

 to know more.

Time and Date Issues

Why doesn’t the IP phone display time and date correctly?

Check if the IP phone is configured to obtain the time and date from the NTP server automatically. If your phone is 
unable to access the NTP server, configure the time and date manually.

Display Issues

Why is the touch screen blank?

Do one of the following:

•

Ensure that the IP phone is properly plugged into a functional AC outlet.

•

Ensure that the IP phone is plugged into a socket controlled by a switch that is on.

•

If the IP phone is plugged into a power strip, try plugging it directly into a wall outlet.

•

If your phone is PoE powered, ensure that you are using a PoE-compliant switch or hub.

Why does the IP phone display “No Service”?

The touch screen prompts “No Service” message when there is no available SIP account on the IP phone.
Do one of the following:

•

Ensure that an account is actively registered on the IP phone at the path Settings->Status->Accounts.

•

Ensure that the SIP account parameters have been configured correctly.

Phone Book Issues

What is the difference between a remote phone book and a local phone book?

A remote phone book is placed on a server, while a local phone book is placed on the IP phone flash. A remote 
phone book can be used by everyone that can access the server, while a local phone book can only be used by a 

Summary of Contents for SPARSH VP710

Page 1: ......

Page 2: ......

Page 3: ...SPARSH VP710 The Smart Video IP Deskphone User Guide ...

Page 4: ...disclaims any implied warranties While every precaution has been taken in the preparation of this document Matrix ComSec assumes no responsibility for errors or omissions Neither is any liability assumed for damages resulting from the use of the information contained herein Copyright All rights reserved No part of this document may be copied or reproduced in any form or by any means without the pr...

Page 5: ...g Contents 19 Optional Accessories 21 Phone Installation 22 Phone Initialization 26 Configuration Methods 30 Viewing the Phone Status 46 Registration 48 Using the Touch Screen 49 Idle Screen 49 Control Center Notification Center 53 Configuration Screen Display 55 Dialing Screen Display 57 Video Call Screen Display 59 Video Call Full Screen Display 61 Basic Network Settings 63 Wireless Network Sett...

Page 6: ...alls 337 Performing Operations during a Call 337 Redialing Numbers 344 Accept SIP Trust Server Only 345 Allow IP Call 347 Anonymous Call 349 Anonymous Call Rejection 353 Auto Answer 356 Auto Redial 361 Call Completion 364 Call Forward 367 Call Hold Resume 384 Call Number Filter 388 Call Park 390 Call Pickup 393 Call Recording 405 Call Timeout 415 Call Transfer 416 Call Waiting 423 Calling Line Ide...

Page 7: ...52 Lightweight Directory Access Protocol LDAP 556 Linker Layer Discovery Protocol LLDP 561 Multicast Paging 566 Quality of Service QoS 580 Reboot in Talking 583 Redial Tone 585 Reserve in User Name 586 Return Code When Refuse 588 Ringing Timeout 590 Send User phone 591 Server Redundancy 593 Session Timer 604 Shared Call Appearance 606 SIP Send Line 624 SIP Send MAC 626 SIP Session Timer 628 Softke...

Page 8: ...bleshooting 737 Appendix 747 Physical Features of the IP Phone 747 Key Features of the IP Phone 747 Appendix A Time Zone 749 Appendix B Glossary 751 Appendix C Trusted Certificates 753 Appendix D Configuration Parameters 757 Appendix E Acronyms 1029 Appendix F Compatible Headsets 1031 Disclaimer for Unauthorized Apps on MATRIX Android based Phone 1032 Application Compatibility List 1033 Declaratio...

Page 9: ...ntain and support SPARSH VP710 It is assumed that they have some experience in installing SIP phones they are familiar with the VoIP technology and its functions and they have basic knowledge of the various technical terms associated with it They must be capable of configuring all the parameters of SPARSH VP710 and troubleshoot in case it malfunctions End Users that is persons organizations who wi...

Page 10: ...e in detail Accessing Basic Features It provides step by step instructions on using the basic features including making receiving and managing calls once all necessary configurations are done Accessing Advanced Features It provides step by step instructions to access the advanced features of the phone It is basically aimed for the technically sound users having primary knowledge of the SIP protoco...

Page 11: ...at is likely to result in malfunction or damage to the phone or your property Warning to indicate a hazard or an action that will cause damage to the phone and or cause bodily harm Tip to indicate a helpful hint giving you an alternative way to operate the phone or carry out a procedure more efficiently Terminology The technical terms and Acronyms used in this document are standard terms commonly ...

Page 12: ...he person who makes the call Called party Callee The person to whom the call is made User The person who is in possession of the SPARSH VP710 IP phone and uses it Remote user Remote party Remote end Far end The person with whom the user interacts Phone IP Phone Both of these terms have been used synonymously in this document and refer to Matrix SPARSH VP710 Using this document we hope you will be ...

Page 13: ...nt Matrix SPARSH VP710 offers innovative features and sophisticated looks combining the best of both worlds targeted towards business class professionals The Smart Deskphone empower customers with latest technologies such as Wi Fi HDMI port Bluetooth and USB connectivity bringing the world to their desk With smart features as Internet Connectivity Touch screen functionality and Multimedia Apps SPA...

Page 14: ...6 Matrix SPARSH VP710 User Guide Hardware Component Instructions The main hardware components of the SPARSH VP710 IP phone are the touch screen the keypad and the USB camera ...

Page 15: ...lluminates solid green when headset mode is activated 4 MUTE Key Toggles and indicates mute feature The key LED illuminates solid red when the call is muted 5 REDIAL Key Redials a previously dialed number 6 Speakerphone Key Toggles and indicates the hands free speakerphone mode The key LED illuminates solid green when the hands free speakerphone mode is activated 7 TRANSFER Key Transfers a call to...

Page 16: ...es you want to capture should be in the range of 0 35 meters 1 foot to 2 meters 6 feet 16 Camera Indicator LED Indicates video call status and camera status Receives a video call Flashing green The camera is inserted and detected successfully on the phone Solid green 17 Shutter Switch Covers and uncovers the camera When the camera is switched off the video image is black 18 USB2 0 Port Allows you ...

Page 17: ... both paired and connected Bluetooth Enabled mobile phone is both paired and connected Wi Fi mode is on Wi Fi is connected successfully and the signal strength is weak to strong The USB flash drive is detected Screenshot captured Downloading file Uploading file Upcoming alarm Unread email Warning Icon Description Hold Public Hold Private Hold DND Voice Mail Direct Pickup ...

Page 18: ...rence Forward Transfer ReCall Record URL Record Recording starts successfully Record URL Record Multicast Paging Group Listening Paging List Hot Desking Zero Touch URL Phone Lock Directory Speed Dial Icon Description The private line registers successfully Register failed Flashing Registering ...

Page 19: ...Account Bluetooth Enabled mobile phone fails to connect Flashing Mobile Account Bluetooth Enabled mobile phone is connecting Icon Description BLF BLF list idle state Flashing BLF BLF list ringing state Flashing BLF BLF list callout state BLF BLF list talking state BLF hold state BLF list call park state BLF BLF list failed state Icon Description Intercom idle state Intercom ringing state Callout I...

Page 20: ...d line is dialing The shared line is in conversation The shared line conversation is placed on public hold for local SCA phone for monitoring SCA phone The shared line conversation is placed on private hold The shared line conversation is barged in by the other shared line party For a multi party call all the shared line parties participating in this call place the shared line conversation on hold...

Page 21: ...is full Using a record key A call cannot be recorded Using a record key Recording starts successfully Using a record key Recording cannot be started Using a record key Recording cannot be stopped Using a record key Icon Description Received Calls Placed Calls Missed Calls Forwarded Calls Icon Description The default local caller photo and local contact icon The default local caller photo and local...

Page 22: ... phone is busy The phone is idle The call is placed on hold or is held The call is mute LED Status Description Solid green The phone is powered on and the camera is properly connected to the phone The camera is idle The phone receives an audio only call Flashing green The phone receives a video call Solid red There is an active video call The video call is muted The video call is held Slow flashin...

Page 23: ...n During the process of storage transportation and operation please avoid collision and crash of the device Please attempt not to dismantle the device by yourself In case of any discrepancy please contact the appointed maintenance center for repair Without prior written consent no organization or individual is permitted to make any change to the structure or the safety design of the device Matrix ...

Page 24: ...hild operate the device without guidance Do not let a child play with the device or any accessory in case of accidental swallowing Please use the accessories provided or authorized by the manufacturer only The power supply of the device shall meet the requirements of the input voltage of the device Please use the provided surge protection power socket only Before plugging or unplugging any cable m...

Page 25: ...enter for repair Do not insert any object into equipment slots that is not part of the product or auxiliary product Before connecting a cable connect the grounding cable of the device first Do not disconnect the grounding cable until you disconnect all other cables Cleaning Requirements Before cleaning the device stop using it and disconnect it from the power supply Use a piece of soft dry and ant...

Page 26: ...18 Matrix SPARSH VP710 User Guide ...

Page 27: ...ion instructions and information for obtaining the best performance with the IP phone If you require additional information or assistance with your new phone contact your re seller vendor Packaging Contents The following components are included in your IP phone package Matrix SPARSH VP710 IP Phone ...

Page 28: ...20 Matrix SPARSH VP710 User Guide Phone Stand Handset Handset Cord Ethernet Cable Camera ...

Page 29: ...Matrix SPARSH VP710 User Guide 21 Quick Start Guide Optional Accessories Power Adapter Wall Mount Bracket Check the list before installation If you find anything missing contact your reseller vendor ...

Page 30: ...s with components in packaging contents 1 Inserting the camera 2 Attaching the stand and the optional wall mount bracket 3 Adjusting the angle of touch screen 4 Attaching the optional wall mounting bracket 5 Connecting the handset and optional headset 6 Connecting the power and network 7 Connecting the optional USB flash drive 1 Inserting the camera 2 Attaching the stand ...

Page 31: ... 3 Adjusting the angle of the touch screen 4 Attaching the optional wall mounting bracket 5 Connect the handset and optional headset A headset is not included in the packaging contents Contact your re seller vendor for more information ...

Page 32: ...r will advise you for which one to use AC power Power over Ethernet PoE AC Power To connect the AC power Connect the DC plug on the power adapter to the DC5V port on the phone and connect the other end of the power adapter into an electrical power outlet Power over Ethernet PoE With the included or a regular Ethernet cable the IP phone can be powered from a PoE compliant switch or hub ...

Page 33: ...he current office environment Connecting to the wired network Connecting to the wireless network Connecting to the Wired Network You can connect your phone to a wired network Before connecting your phone to the wired network it is important to note that the Wi Fi feature should be disabled For more information refer to Connecting to the Wireless Network Connecting to the Wireless Network The IP ph...

Page 34: ... or CDP The IP phone can then proceed with the DHCP request for its network settings if using DHCP DHCP Dynamic Host Configuration Protocol The IP phone is capable of querying a DHCP server DHCP is enabled on the IP phone by default The phone attempts to contact a DHCP server in your network to obtain valid IPv4 and IPv6 network settings for example IP address subnet mask default gateway address a...

Page 35: ...phone may require resource files before it can deliver service These resource files are optional but if some particular features are being deployed these files are required The followings show examples of resource files Ring tones Contact files Verifying Start up After connected to the power and network the IP phone begins the initializing process by cycling through the following steps 1 The power...

Page 36: ...Guide 4 Tap Settings Status to check the IP phone status the touch screen displays the valid IP address MAC address firmware version etc If the IP phone has successfully passed through these steps it starts up properly and is ready for use Phone Mode Matrix SPARSH VP710 supports two phone modes Standard SIP and Extended SIP You can use the IP Phone in either of the two modes as per your requiremen...

Page 37: ... Standard SIP or Extended SIP Tap the desired mode The IP Phone reboots and starts the initialization process again You can change the Phone mode via Phone User Interface only Reading Icons Icons associated with different features may appear on the touch screen Refer Icon Instructions for details ...

Page 38: ... tap Settings to customize your phone The Advanced option is only accessible to the administrator and the default administrator password is admin case sensitive All features are not accessible from the phone user interface For more information on customizing your phone with the available options from the phone user interface refer Customizing Your Phone Web User Interface In addition to the phone ...

Page 39: ...user name and password are both admin case sensitive The IP phones support both HTTP and HTTPS protocols for accessing the web user interface For more information refer Web Server Type The options you can use to customize the IP phone via phone user interface and or via web user interface are listed in the following table Options Phone User Interface Web User Interface Status IP Address MAC Firmwa...

Page 40: ...he Auto Provisioning as described below To change the default administrator password refer Administrator Password Basic Call Features Recent Call In Dialing Auto Answer Auto Redial Call Completion Call Return DND Call Forward Call Transfer Call Waiting Conference Call Pickup Anonymous Call Anonymous Call Rejection Advanced Phone Features Hot Desking Intercom Multicast Paging Music on Hold Messages...

Page 41: ...nted CFG files A MAC Oriented CFG or MAC cfg file contains parameters unique to a particular phone and will be effective for a specific IP Phone The MAC Oriented CFG file is named after the MAC address of the IP Phone For example if the MAC address of the IP Phone is 00 1B 09 02 3D 01 the name of the MAC Oriented CFG file must be 001B09023D01 cfg Editing Configuration Files Administrator needs to ...

Page 42: ...ing any of the above mentioned methods the Auto Provisioning Server URL needs to be send to the phone in below format depending on the provisioning protocol In case of FTP ftp URL IP Address or Domain Name In case of TFTP Direct URL IP Address or Domain Name In case of HTTP http URL IP Address or Domain Name In case of HTTPS https URL IP Address or Domain Name Zero Touch Zero Touch allows you to c...

Page 43: ...Select the desire value as the Wait Time 1 100s Click Confirm to save the change When Zero Touch is enabled configuration wizard as shown below will appear on the touch screen during start up Tap Update to configure the network settings ...

Page 44: ...l down the touch screen to enter all the parameters Tap soft key after configuring the network settings In the Auto Provision screen configure the Provisioning Server Address in the URL field Enter the user name in the User Name field optional Enter the password in the Password field optional ...

Page 45: ...phones support obtaining the Provisioning Server details from the PnP server The phone broadcasts the PnP SUBSCRIBE message to obtain the Provisioning Server details during startup To use Plug and Play make sure this feature is enabled To enable PnP via web user interface Click on Settings Auto Provision Select the On check box in the PNP Active field ...

Page 46: ...one to obtain the Provisioning Server Address from a custom DHCP option or the phone will automatically detect the Option 66 and Option 43 The Option 66 is used to identify the TFTP server To obtain the Provisioning Server Address by a custom DHCP option make sure the DHCP option is set properly SPARSH VP710 identifies the protocol of Provisioning Server as per the details configured in the DHCP o...

Page 47: ...om DHCP option must be in accordance with the one defined in the DHCP server To configure the DHCP option via web user interface Click on Settings Auto Provision Select the On check box in the DHCP Active field Enter the desired value in the Custom Option 128 254 field Enter the desired value in the DHCP Option Value field The default value is Matrix SPARSH VP710 Click Confirm to save the change ...

Page 48: ...require a reboot before taking effect for example network configurations the phone will reboot to make the configurations effective after the auto provisioning process is completed The phone calculates the MD5 values of the downloaded files If the MD5 values of the Common and MAC Oriented configuration files are the same as those of the last downloaded configuration files this means these two conf...

Page 49: ...ge Repeatedly The phone performs the auto provisioning process at regular intervals You can configure the interval for the Repeatedly mode The default interval is 1440 minutes To activate the Repeatedly mode via web user interface Click on Settings Auto Provision Select the On check box in the Repeatedly field ...

Page 50: ...ou can configure what time of the day and which day of the week to trigger the phone to perform the auto provisioning process For example you can configure the phone to check and update new configuration between 2 to 3 o clock every Friday and Sunday To activate the Weekly mode via web user interface Click on Settings Auto Provision Select the On check box in the Weekly field Enter the desired tim...

Page 51: ...Matrix SPARSH VP710 User Guide 43 Select one or more check boxes in the Day of Week field Click Confirm to save the change ...

Page 52: ...isioning process immediately Multi mode Mixed You can activate more than one update mode for auto provisioning For example you can activate the Power On and Repeatedly modes simultaneously The phone will perform the auto provisioning process when it is powered on and at a specified interval SIP NOTIFY Message The phone will perform the auto provisioning process when receiving a SIP NOTIFY message ...

Page 53: ...Matrix SPARSH VP710 User Guide 45 the phone will reboot immediately and then perform the auto provisioning process This update mode requires server support The following figure shows the message flow ...

Page 54: ...register status of SIP accounts Storage information internal storage internal SD and USB storage The storage information is sorted and displayed with different categories The following table lists usage of each category You can view the device certificate status and storage information via phone user interface only Category Usage Apps Display the memory cost of the application data and media conte...

Page 55: ...ace Open the web browser of your computer Enter the IP address in the browser s address bar and then press Enter Enter the Username admin and Password default admin in the login page Click Confirm to login The phone status is displayed on the first page of the web user interface ...

Page 56: ...ew the desired information Registration Generally your phone will be deployed with multiple other phones In this case the phone parameters will be configured before hand so that after phone start up the phone will be registered and ready for use If your phone is not registered you may have to register it by configuring it manually For more information on how to configure and register your phone re...

Page 57: ...screens The IP phone supports three idle screens by default You can add a new idle screen by moving an application or widget to the right side of the third idle screen The idle screen will be deleted automatically if there is no application or widget on the screen For more information refer to Managing Applications and Widgets The Home Screen The home screen displays the following ...

Page 58: ...ation refer to Dialing Screen Display 6 Directory Tap to enter the Directory screen and view contacts For more information refer to Contact Management 7 History Tap to enter the History screen and view call history For more information refer to Call History Management 8 Wallpaper Shows the specified wallpaper which can be customized For more information refer to Wallpaper 9 Android Keys tap to go ...

Page 59: ...ash drive For more information refer to FileManager 3 Message You can use this application to access the video voice mails or leave video voice mails for someone For more information refer to Message 4 Email You can use this application to send and receive emails For more information refer to Email 5 Calendar You can use this application as a reminder or to manage and arrange your events For more ...

Page 60: ...tor You can use this application to calculate For more information refer to Calculator 10 Browser You can use this application to present and explore content on the World Wide Web For more information refer to Browser No Application Description 1 Calendar Widget Displays the data and upcoming events For more information refer to Calendar 2 Email Widget Displays email list of the specified folder F...

Page 61: ... more information refer to Time Date 2 Control Center Video Tap to access Camera application when the IP phone is idle For more information refer to Camera Tap to stop transmitting video during a video call For more information refer to Stopping Transmitting Video during a Call DND Tap to turn on off DND feature quickly For more information refer to Do Not Disturb DND FWD Tap to enter Call Forward...

Page 62: ...the FileManager application to manage the files in the USB flash drive For more information refer to FileManager Settings Tap to enter the Settings screen Backlight Slider Drag the slider to adjust the screen brightness quickly You can also enter the Backlight setting screen to adjust the screen brightness For more information refer to Backlight 3 Notification Center Tap Notification Missed Calls ...

Page 63: ...nt menu screen 2 Tap to accept the settings 3 Configuration Area Displays configuration items of the highlighted menu item in the menu tree area 4 Android Keys tap to go back to the previous screen tap to return to the idle screen tap to view and manage the list of recently used applications 5 Tap to go back to previous screen ...

Page 64: ...56 Matrix SPARSH VP710 User Guide 6 Menu Tree Area Displays menu items Tap the desired menu item to enter the corresponding configuration screen ...

Page 65: ...6 line keys by default You can drag up and down to scroll through the line keys Various features can be assigned to line keys Each line key can display the label and indicate the status of the assigned feature Note The line key list appears only if you have added at least one line key 3 Tap to unfold line key list and display all line keys For more information refer to DSS Keys 4 Tap it or swipe r...

Page 66: ... Dialing 8 Talking Mode and Default Account Shows which account and talking mode you are using to make a call The talking mode includes handset speakerphone or headset you can alternate among the three modes when making a call Tap to change the default account For more information refer to Default Account 9 Tap to go back to the idle screen 10 Directory Tap to enter the Directory screen and view c...

Page 67: ...atures can be assigned to line keys Each line key can display the label and indicate the status of the assigned feature Note The line key list appears only if you have added at least one line key 3 Tap to unfold line key list and display all line keys For more information refer to DSS Keys 4 Tap it or swipe right to hide the line key list 5 Full Screen Tap to show the video on the phone in full sc...

Page 68: ... off the near site video refer to Stopping Transmitting Video during a Call 9 Call Duration Timer Shows the duration time of current call 10 Talking Mode Shows that you are talking using the handset speakerphone or headset You can alternate among the three modes during calls 11 Phone Dialer Tap to enter the dialing screen For more information refer to Dialing Screen Display 12 Directory Tap to ent...

Page 69: ...1 Video Call Full Screen Display From the video call screen do one of the following to view full screen video Tap the big size image OR Tap Full Screen The phone will enter the full screen automatically within 5 seconds during a call ...

Page 70: ...ng the near site video For more information on turn off the near site video refer to Stopping Transmitting Video during a Call 2 Blank Area Tap to exit the full screen display 3 Far Site Information Shows the information name or number of the far site by default 4 Tap to exit the full screen display 5 Call Duration Timer Shows the duration time of current call 6 Android Keys tap to go back to the ...

Page 71: ...bled DHCP Option DHCP provides a framework for passing information to TCP IP network devices Network and other control information are carried in tagged data items that are stored in the options field of the DHCP message The data items themselves are also called options DHCP can be initiated by simply connecting the IP phone with the network IP phones broadcast DISCOVER messages to request the net...

Page 72: ...onfiguration files or locally Host Name 12 Specify the name of the client Domain Server 15 Specify the domain name that client should use when resolving host names via DNS Broadcast Address 28 Specify the broadcast address in use on the client s subnet Network Time Protocol Servers 42 Specify a list of NTP servers available to the client by IP address Vendor Specific Information 43 Identify the ve...

Page 73: ...ffect after a reboot Click OK to reboot the IP phone To configure static DNS address when DHCP is used via web user interface Click on Network Basic In the IPv4 Config block click DHCP Click Static DNS Local Web User Interface Configure DHCP on the IP phone Configure static DNS address when DHCP is used Navigate to http phoneIPAddress servlet m mod_dat a p network q load Phone User Interface Confi...

Page 74: ...OK to reboot the IP phone To configure DHCP via phone user interface Swipe down from the top of the screen or swipe left right to go to the second idle screen Tap Settings Advanced default password admin Network WAN Port IPv4 Tap the Type field Tap DHCP in the pop up dialog box Tap to accept the change or to cancel Similarly to configure DHCP for IPv6 tap Settings Advanced default password admin N...

Page 75: ...s disabled or IP phones cannot obtain network parameters from the DHCP server you need to configure them manually The following parameters should be configured for the IP phones to establish network connectivity IP Address Subnet Mask Default Gateway Primary DNS Secondary DNS Procedure Network parameters can be configured manually using the configuration files or locally Configuration File MAC cfg...

Page 76: ...hat settings will take effect after a reboot Click OK to reboot the IP phone To configure a static IPv4 address via web user interface Click on Network Basic In the IPv4 Config block click Static IP Address Local Web User Interface Configure network parameters of the IP phone manually Navigate to http phoneIPAddress servlet m mod_ data p network q load Phone User Interface Configure network parame...

Page 77: ...to prompt that settings will take effect after a reboot Click OK to reboot the IP phone To configure the IP address mode via phone user interface Swipe down from the top of the screen or swipe left right to go to the second idle screen Tap Settings Advanced default password admin Network WAN Port Tap the IP Mode field Tap the desired value IPv4 IPv6 or IPv4 IPv6 in the pop up dialog box ...

Page 78: ... IPv4 Tap the Type field Tap Static IP in the pop up dialog box Enter the desired value in the IP Address Subnet Mask Gateway Primary DNS and Secondary DNS field respectively Tap to save the change or to cancel You can configure a static IPv4 address for the IP phone Before configuring it make sure that the IP mode is configured as IPv4 or IPv4 IPv6 To configure a static IPv6 address via phone use...

Page 79: ...nd password PPPoE PPPoE Point to Point Protocol over Ethernet is a network protocol used by Internet Service Providers ISPs to provide Digital Subscriber Line DSL high speed Internet services PPPoE allows an office or building full of users to share a common DSL connection to the Internet PPPoE connection is supported by the IP phone Internet port Contact your ISP for the PPPoE user name and passw...

Page 80: ...ings will take effect after a reboot Click OK to reboot the IP phone To configure PPPoE via phone user interface Swipe down from the top of the screen or swipe left right to go to the second idle screen Tap Settings Advanced default password admin Network WAN Port IPv4 Tap the Type field Local Web User Interface Configure PPPoE on the IP phone Navigate to http phoneIPAddress servlet m mod_ data p ...

Page 81: ...ame and password in the corresponding fields Tap to accept the change or to cancel Using the wrong network parameters may result in inaccessibility of your phone and may also have an impact on your network performance For more information on these parameters contact your network administrator ...

Page 82: ...he wireless network is normal when the account registered fails or sometimes there is no sound during an active call Ensure that the bandwidth of your wireless network is able to provide stable and real time data transmission otherwise the quality of video calls may be affected We recommend you to use the wired network for video calls We recommend you to use a good quality router in your home offi...

Page 83: ...i field The phone will automatically search for available wireless networks in your area To re search the available network tap and then tap Scan Optional Tap the desired wireless network SSID to connect to it If the network is secure enter its password in the Password field Contact your network administrator for the Wi Fi password You can do the following Tap the Show password radio box to make t...

Page 84: ...he desired wireless network Wi Fi Protected Setup WPS Wi Fi Protected Setup WPS provides simplified mechanisms to configure secure wireless networks WPS can automatically configure a wireless network with a network name SSID and strong WPA data encryption and authentication Two methods supported by the IP phone in the Wi Fi protected setup Push Button Configuration PBC The user simply has to push ...

Page 85: ...ess the WPS key on your gateway router Once WPS setup has completed successfully the touch screen will prompt Connected Personal Identification Number PIN To connect to the wireless network using PIN method via phone user interface Swipe down from the top of the screen or swipe left right to go to the second idle screen Tap Settings Basic Wi Fi Tap the On radio box in the Wi Fi field ...

Page 86: ...e Enter the gateway router address in the address bar of a web browser on your PC connected to the gateway router Enter the user name and password in the login page Locate the WPS Wizard configuration menu Enter the PIN code in the field that allows you to setup wireless devices by using a PIN Click the corresponding button in the gateway router s web interface to search WPS clients Once WPS setup...

Page 87: ... add a wireless network via phone user interface Swipe down from the top of the screen or swipe left right to go to the second idle screen Tap Settings Basic Wi Fi Tap the On radio box in the Wi Fi field Tap and then tap Add Enter the desired value in the Network SSID field Tap the Security field Tap the desired value If you select WEP or WPA WPA2 PSK Enter the password in the Password field If yo...

Page 88: ...the Password field You can do the following Tap the Show password radio box to make the password visible Tap the Show advanced options radio box to configure the HTTP proxy for Browser application Tap Save to accept the change Viewing the Connected Wireless Network Information When the phone is connected to a wireless network the Wi Fi icon will display on the status bar The Wi Fi icon indicates t...

Page 89: ...nnect the wireless network via phone user interface Swipe down from the top of the screen or swipe left right to go to the second idle screen Tap Settings Basic Wi Fi Tap the connected SSID the top one Tap Forget Disabling Wi Fi Feature To disable Wi Fi feature via phone user interface Swipe down from the top of the screen or swipe left right to go to the second idle screen Tap Settings Basic Wi F...

Page 90: ...82 Matrix SPARSH VP710 User Guide Swipe down from the top of the screen to enter the control center and then tap The icon disappears from the status bar and the Wi Fi label resumes to Wi Fi ...

Page 91: ...nsmission parameters e g speed and duplex mode to transmit voice or data over Ethernet This process entails devices first sharing transmission capabilities and then selecting the highest performance transmission mode supported by both You can configure the Internet port and PC port on the IP phone to automatically negotiate during the transmission Half duplex Half duplex transmission refers to tra...

Page 92: ...ssion methods of Ethernet ports can be configured using the configuration files or locally To configure the transmission methods of Ethernet ports via web user interface Click on Network Advanced Scroll to Port Link and select the desired value from the WAN Port Link list Configuration File MAC cfg Configure the transmission methods of Ethernet ports For more information refer Appendix D Configura...

Page 93: ...a reboot Click OK to reboot the phone Configuring PC Port Mode The PC port on the back of the IP phone is used to connect a PC which can be configured in the following mode Bridge The IP phone functions as a bridge and the connected PC appears on the network as a stand alone device with its own IP address Procedure PC port mode can be configured using the configuration files or locally ...

Page 94: ...e the PC port via web user interface Click on Network PC Port Select Disabled from the PC Port Active list Click Confirm to save the change A dialog box pops up to prompt that settings will take effect after a reboot Click OK to reboot the IP phone Configuration File MAC cfg Configure the PC port mode For more information refer Appendix D Configuration Parameters Local Web User Interface Configure...

Page 95: ...tones for different callers This chapter provides basic operating instructions for customizing your phone Topics include General Settings Audio Settings Contact Management Call History Management System Customizations General Settings Wallpaper Procedure Wallpaper can be configured using the configuration files or locally Configuration File MAC cfg Configure the wallpaper displayed on the IP phone...

Page 96: ...sed picture as the wallpaper or tap Pick image to display the available pictures from the Recent Images Downloads Gallery list and then select a desired picture as the wallpaper Gallery Launch Gallery application tap a Gallery albums and then select a desired picture as the wallpaper To upload custom wallpaper via web user interface Click on Settings Preference In the Upload Wallpaper field click ...

Page 97: ...the desired custom wallpaper in the Wallpaper To change the wallpaper via web user interface Click on Settings Preference Select the desired wallpaper from the Wallpaper list Click Confirm to save the change To change the wallpaper via phone user interface Swipe down from the top of the screen or swipe left right to go to the second idle screen Tap Settings Basic Display Tap Wallpaper Do one of th...

Page 98: ...bums Select a desired Gallery album Tap a desired picture to preview and then tap Set wallpaper OR Tap Wallpapers The touch screen displays the current used wallpaper in the background built in wallpapers and the recently used wallpapers list on the bottom of the touch screen ...

Page 99: ...er Guide 91 Do one of the following Select a desired wallpaper from the build in wallpapers and recently used wallpapers list and then tap Set wallpaper OR Tap Pick image The touch screen displays the recently saved pictures ...

Page 100: ...you have downloaded OR Tap Gallery to see all pictures by Gallery application Select a desired picture to preview The picture will appear in the recently used wallpapers list Tap Set wallpaper You can also long tap the empty spot on the idle screen and then tap WALLPAPERS the effect is equal to tapping Settings Basic Display Wallpaper Wallpapers Then you can change the phone wallpaper as per the i...

Page 101: ...patterns The screen saver will be stopped when Press any key Tap the touch screen Pick up or hang up the handset There is an incoming call A new prompt e g missed call new voice mail or forwarded call The status of BLF key changes If your phone is idle again for a specified period of time the screen saver will start again The IP phone supports four screen saver types Clock Colors Photo Frame and P...

Page 102: ...y the screen saver dimly for dark rooms Tap to return to the Screen Saver setting screen OR Tap the Colors radio box OR Tap the Photo Frame radio box Tap next to the radio box to select the desired Gallery album s Tap the desired checkbox or SELECT ALL on the top right of the touch screen Tap to return to the Screen Saver setting screen OR Tap the Photo Table radio box ...

Page 103: ...saving mode after it has been idle for a certain period of time The IP phone will exit power saving mode when Press any key Tap the touch screen Pick up or hang up the handset There is an incoming call A new prompt e g missed call new voice mail or forwarded call The status of BLF key changes Power saving is configurable via web user interface only If you disable the power saving feature the IP ph...

Page 104: ...figuration File MAC cfg Configure the power saving feature Configure the office hour Configure the idle timeout For more information refer Appendix D Configuration Parameters Local Web User Interface Configure the power saving feature Configure the office hour Configure the idle timeout Navigate to http phoneIPAddress servlet m mod_d ata p settings powersaving q load ...

Page 105: ...the starting time and ending time respectively in the desired day field Click Confirm to save the change To configure the idle timeout via web user interface Click on Settings Power Saving Enter the desired value in the Office Hour Idle TimeOut field The default value is 960 you can set to 1 960 Enter the desired value in the Off Hour Idle TimeOut field The default value is 10 you can set to 1 10 ...

Page 106: ...is may not give users enough time to read messages Backlight has two options Backlight Active Level The intensity of the touch screen when the phone is active You can change the intensity of the touch screen by dragging the backlight active level slider Backlight Time The delay time to change the intensity of the touch screen when the phone is inactive You can select a desired time to change the i...

Page 107: ...ight Active Level list Select the desired value from the Backlight Time seconds list Configuration File MAC cfg Configure the backlight of the touch screen For more information refer Appendix D Configuration Parameters Local Web User Interface Configure the backlight of the touch screen Navigate to http phoneIPAddress servlet m mod_ data p settings preference q load Phone User Interface Configure ...

Page 108: ...Active Level slider to change the intensity of the touch screen Tap the Backlight Time field Tap the desired time in the pop up dialog box Tap to accept the change or to cancel You can also drag the backlight slider on the control center to change the intensity of the touch screen To configure the backlight active level on the control center Swipe down from the top of the screen to enter the contr...

Page 109: ...he Bluetooth mode and then pair and connect the Bluetooth device with your phone You can pair upto countless Bluetooth devices with your phone however only one Bluetooth device can be connected at a time You can pair and connect a Bluetooth headset speakerphone microphone or a Bluetooth enabled mobile phone to your IP phone Users can transfer files via Bluetooth sharing images videos with other Bl...

Page 110: ...ctive list Click Confirm to save the change Configuration File MAC cfg Configure Bluetooth mode Configure the Bluetooth device name For more information refer Appendix D Configuration Parameters Local Web User Interface Configure Bluetooth mode Navigate to http phoneIPAddress servlet m mod_data p features bluetooth q load Phone User Interface Configure Bluetooth mode Configure the Bluetooth device...

Page 111: ...th device automatically After scanning the touch screen displays the Bluetooth device information device type and device name The touch screen displays the Bluetooth icon You can also swipe down from the top of the screen to enter the control center and toggle Bluetooth on To deactivate the Bluetooth mode via phone user interface Swipe down from the top of the screen or swipe left right to go to t...

Page 112: ...iscoverable For more information refer to the documentation from the Bluetooth headset manufacturer To pair and connect your Bluetooth headset to your phone Swipe down from the top of the screen or swipe left right to go to the second idle screen Tap Settings Basic Bluetooth Tap the On radio box in the Bluetooth field If there is no Bluetooth device found on the touch screen tap to search for the ...

Page 113: ... the Bluetooth headset manufacturer Making the Phone Discoverable If you make your IP phone visible to other Bluetooth devices the other Bluetooth devices can scan and find your IP phone But if your IP phone is not visible to other Bluetooth devices your IP phone device name will not display in scanning list of other device To make the phone discoverable Swipe down from the top of the screen or sw...

Page 114: ...e Swipe down from the top of the screen or swipe left right to go to the second idle screen Tap Settings Basic Bluetooth Edit My Device Information Enter the desired name in the Device Name field The default device name is Matrix SPARSH VP710 Tap to accept the change or to cancel You should make your phone discoverable first and then the pre configured Bluetooth device name will display in scannin...

Page 115: ...tings Basic Bluetooth The touch screen displays the paired and connected Bluetooth headset Tap after the connected Bluetooth headset name Enter the desired headset name in the Rename field Tap to accept the change or to cancel The configured Bluetooth headset name will display in the PARED DEVICES list on your phone The Bluetooth headset name displayed in scanning list of other devices will not be...

Page 116: ...headset is disconnected To connect it to your phone again tap the Bluetooth headset again Unpairing the Bluetooth Headset You can unpair your Bluetooth headset and your phone When you unpair the Bluetooth headset it disappears from the PAIRED DEVICES list To connect it to your phone again you just need to tap the desired Bluetooth headset in the AVAILABLE DEVICES list To unpair Bluetooth headset v...

Page 117: ...SH VP710 User Guide 109 The touch screen displays the paired and connected Bluetooth headset Tap after the connected Bluetooth headset name Tap Unpair The Bluetooth headset disappears from the PAIRED DEVICES list ...

Page 118: ...ble line key and assign the line key for Mobile Account The Mobile Account key s default label is My Mobile If there is no available line key you may assign it manually The mobile phone will disconnect from your phone in the following scenarios Deactivate the Bluetooth mode from the IP phone Connect a Bluetooth headset to the IP phone Deactivate the Bluetooth mode from mobile phone The distance be...

Page 119: ...Matrix SPARSH VP710 User Guide 111 Tap Pair on both mobile phone and IP phone Then the IP phone will prompt Would you like to sync phone contacts temporarily ...

Page 120: ...y on the mobile phone Once the connection has completed successfully the prompt Connected appears under the Bluetooth Enabled mobile phone name The Bluetooth icon will display on the status bar And the IP phone automatically assigns a Mobile Account key For more information on how to configure the Mobile Account key refer to Mobile Account Before you configure the Mobile Account key make sure the ...

Page 121: ...To enable the mobile contacts sync feature manually Swipe down from the top of the screen or swipe left right to go to the second idle screen Tap Settings Basic Bluetooth Tap after the desired Bluetooth Enabled mobile phone name Tap the On radio box in the Mobile Contacts Sync field You need to authorize the IP phone to sync the contacts temporarily on the mobile phone And then the mobile contacts...

Page 122: ...fer to the operating instructions of Mobile Contacts Making a Mobile Phone Call by Using the IP Phone When you make a mobile phone call by using your IP phone the IP phone acts as a hands free device for your mobile phone The call is made through your mobile phone but the audio is present on and the call control is done by using the IP phone You can have both mobile phone call and IP phone call on...

Page 123: ...on your mobile phone For example if you choose Bluetooth the audio will go through the IP phone if you choose Handset earpiece or Speaker the audio will go through the mobile phone The phone will first match the contacts in the mobile contacts directory to present the caller callee identity when receiving placing a mobile phone call Receiving Mobile Phone Calls by Using the IP Phone If your mobile...

Page 124: ... Bluetooth The Bluetooth enabled mobile phone or other Bluetooth devices can share files with your IP phone The file type is not restricted you can receive pictures audios videos documents and so on You can use the corresponding system applications to view the files You can only receive files from the Bluetooth devices displayed in the in the AVAILABLE DEVICES list To receive file via Bluetooth Sh...

Page 125: ...p Accept to start receiving the file The touch screen prompts The file will be received Check progress in the Notification panel The icon will display on the status bar Swipe down from the top of the screen to enter the notification center ...

Page 126: ...our web browser is not supported by the phone the web user interface will use English by default You can change the language for the phone user interface and the web user interface respectively The following table lists languages supported by the phone user interface and the web user interface respectively Phone Web User Interface English Chinese Simplified Chinese Traditional French German Polish...

Page 127: ...rocedure Specify the language for the phone user interface or the web user interface using the configuration files or locally To specify the language for the web user interface via web user interface Click on Settings Preference Configuration File MAC cfg Specify the languages for the phone user interface and the web user interface For more information refer Appendix D Configuration Parameters Loc...

Page 128: ... the web user interface will change to the selected language To change the language for the phone user interface Swipe down from the top of the screen or swipe left right to go to the second idle screen Tap Settings Basic Language Input Language Drag up and down to scroll through the list of available languages Tap the desired language ...

Page 129: ... To update the time from the NTP server next time provided the NTP server is functional and the IP phone can query for the updated time from the NTP server you must restart the IP phone The time and date display can use one of several different formats Time Zone A time zone is a region on Earth that has a uniform standard time It is convenient for areas in close commercial or other communication t...

Page 130: ...MAC cfg Configure NTP by DHCP priority feature and DHCP time feature Configure the NTP server time zone and DST Configure the time and date manually Configure the time and date formats For more information refer Appendix D Configuration Parameters Local Web User Interface Configure NTP by DHCP priority feature Configure the NTP server time zone and DST Configure the time and date manually Configur...

Page 131: ...face Click on Settings Time Date Select Disabled from the Manual Time list Select the desired time zone from the Time Zone list Enter the domain names or IP addresses in the Primary NTP Server and Secondary NTP Server fields respectively Enter the desired time interval in the Synchronism 15 86400s field Select the desired value from the Daylight Saving Time list If you select Enabled do one of the...

Page 132: ...he End Date field OR Click DST By Week in Fixed Type Select the desired values in the following lists DST Start Month DST Start Week of Month DST Start Day of Week Start Hour of Day DST Stop Month DST Stop Week of Month DST Stop Day of Week and End Hour of Day ...

Page 133: ...e Offset minutes field Click Confirm to save the change To configure the time and date manually via web user interface Click on Settings Time Date Select Enabled from the Manual Time list Enter the time and date in the corresponding fields Click Confirm to save the change ...

Page 134: ... to the second idle screen Tap Settings Basic Time Date General Tap the Type field Tap SNTP Settings in the pop up dialog box Tap the Time Zone field Tap the time zone that applies to your area in the pop up dialog box The default time zone is 8 Enter the domain name or IP address of SNTP server in the NTP Server1 and NTP Server2 field respectively Tap the Daylight Saving field Tap the desired val...

Page 135: ...top of the screen or swipe left right to go to the second idle screen Tap Settings Basic Time Date General Tap the Type field Tap Manual Settings in the pop up dialog box Enter the specific date and time in the corresponding fields Tap to accept the change or to cancel Please refer to Appendix A Time Zone for the list of available time zones on the IP phone ...

Page 136: ...mon Power Light On allows the power indicator LED to be turned on Ringing Power Light Flash Ring Power Light Flash allows the power indicator LED to flash when the IP phone receives an incoming call If this option is disabled the status of the power indicator LED is determined by the option Common Power Light On Voice Text Mail Power Light Flash Voice Text Mail Power Light Flash allows the power i...

Page 137: ...r indicator LED can be configured using the configuration files or locally To configure the power Indicator LED via web user interface Click on Features Power LED Select the desired value from the Common Power Light On list Select the desired value from the Ringing Power Light Flash list Select the desired value from the Voice Text Mail Power Light Flash list Select the desired value from the Mute...

Page 138: ...easons you should change the default administrator password as soon as possible Procedure Administrator password can be changed using the configuration files or locally Configuration File MAC cfg Change the administrator password For more information refer Appendix D Configuration Parameters Local Web User Interface Change the administrator password Navigate to http phoneIPAddress servlet m mod_da...

Page 139: ...E except 58 3A Click Confirm to save the change If logging into the web user interface of the phone with the user credential you need to enter the old user password in the Old Password field To change the administrator password via phone user interface Swipe down from the top of the screen or swipe left right to go to the second idle screen Tap Settings Advanced default password admin Set Password...

Page 140: ...uld change the default user password as soon as possible Procedure User password can be changed using the configuration files or locally To change the user password via web user interface Click on Security Password Select user from the User Type list Enter new password in the New Password and Confirm Password fields Valid characters are ASCII characters 32 126 0x20 0x7E except 58 3A Configuration ...

Page 141: ...d sound works only if Key tone is enabled Procedure Key as send can be configured using the configuration files or locally To configure a send key via web user interface Click on Features General Information Configuration File MAC cfg Configure a send key Configure a send sound Configure a key tone For more information refer Appendix D Configuration Parameters Local Web User Interface Configure a ...

Page 142: ...he Key As Send list Click Confirm to save the change To configure a send tone and key tone via web user interface Click on Features Audio Select the desired value from the Key Tone list Select the desired value from the Send Tone list Click Confirm to save the change ...

Page 143: ... General Information Select the desired value from the Send Pound Key list Click Confirm to save the change To configure send key via phone user interface Swipe down from the top of the screen or swipe left right to go to the second idle screen Tap Settings Features Key as Send Tap the Key as Send field ...

Page 144: ...oft key answer incoming calls by lifting the handset pressing the Speakerphone key the HEADSET key or tapping the Answer soft key and end the call by hanging up the handset pressing the Speakerphone key or tapping the EndCall soft key The emergency number setting if desired must be made before lock activation For more information refer Emergency Number The IP phone will not be locked immediately a...

Page 145: ... Assign a phone lock key Assign a keypad lock key For more information refer Appendix D Configuration Parameters Local Web User Interface Configure phone lock Configure the type of phone lock Change the unlock PIN Configure the IP phone to automatically lock the keypad after a time interval Configure emergency numbers Navigate to http phoneIPAddress servlet m mod_dat a p features phonelock q load ...

Page 146: ...ime in the Phone Lock Time Out 0 3600s field Click Confirm to save the change To configure a keypad lock key via web user interface Click on DSS Key Line Key In the desired DSS key field select Phone Lock from the Type list Click Confirm to save the change ...

Page 147: ... feature Enter the desired interval of automatic phone lock in the Lock Time Out field The default timeout is 0 It means the phone will not be automatically locked You need to long press to lock it immediately when the phone is idle If set to other values except 0 e g 5 the phone will be locked when the phone is inactive in idle screen for the designated time in seconds Tap to save the change or t...

Page 148: ... OK to unlock the phone The icon disappears from the status bar You can long press or wait for a period of time if configured to lock the phone again You can also unlock the phone by administrator password When you enter the administrator password to unlock the phone the phone will turn to the Change PIN screen To change the phone unlock PIN via phone user interface Swipe down from the top of the ...

Page 149: ...lock PIN length must be within 15 digits To deactivate the phone lock via phone user interface Swipe down from the top of the screen or swipe left right to go to the second idle screen Tap Settings Advanced default password admin Phone Lock Tap the Lock Enable field Tap Disabled in the pop up dialog box to disable this feature Tap to accept the change or to cancel ...

Page 150: ... password for web access authentication Procedure Auto Lougout Time can be configured using the configuration files or locally To configure the auto logout time via web user interface Click on Features General Information Configuration File MAC cfg Configure auto logout time For more information refer Appendix D Configuration Parameters Local Web User Interface Configure auto logout time Navigate ...

Page 151: ...igure shows an example of screen display when Display Called Party Information feature is enabled on the phone a call from Marry phone number 1008 to Tom You can customize the call information to be displayed on the IP phone as required IP phones support five call information display methods Number Name Name Name Number Number or Full Contact Info display name sip xxx domain com To configure call ...

Page 152: ...ation will be displayed on the top left corner of the touch screen You can customize the account information to be displayed on the IP phone as required IP phones support three account information display methods Label Display Name or User Name To configure display method on dialing via web user interface Click on Features General Information Select the desired value from the Display Method on Dia...

Page 153: ...speaker handset headset Click on Features Audio Enter the desired value in Headset Send Volume 50 50 Enter the desired value in Handset Send Volume 50 50 Enter the desired value in Handfree Send Volume 50 50 Configuration File MAC cfg Configure the sending volume of the speaker Configure the sending volume of the handset Configure the sending volume of the headset For more information refer Append...

Page 154: ...er volume when the phone is idle or ringing When adjusting ringer volume the touch sound and notification sound volume will change as well Talking volume Press the Volume key to adjust the receiver volume of currently engaged audio devices handset speakerphone or headset when the phone is in use Key tone volume Press the Volume key to adjust the key tone volume when the phone is on the dialing scr...

Page 155: ...volume To adjust the ringer volume when the phone is ringing Press to adjust the ringer volume You can also press to adjust the ringer volume when selecting a ring tone If the ringer volume is adjusted to minimum the icon will appear on the status bar You can also drag the volume slider to adjust the ringer volume ...

Page 156: ...o drag the volume slider to adjust the talking volume To adjust the key tone volume when the phone is on the dialing screen Press to adjust the key tone volume You can also drag the volume slider to adjust the key tone volume To adjust the media volume You can adjust the media volume in multiple scenarios The following takes playing the audios by FileManager application as example ...

Page 157: ...can select different ring tones to distinguish your phone from your neighbor s Procedure Ring tones can be configured using the following methods Configuration File MAC cfg Configure a ring tone for the IP phone Specify the access URL of the custom ring tone Delete all custom ring tone files Configure a ring tone on a per line basis For more information refer Appendix D Configuration Parameters ...

Page 158: ...change Local Web User Interface Upload the custom ring tones Configure a ring tone for the IP phone Configure a ring tone on a per line basis Navigate to http phoneIPAddress servlet m mod_ data p settings preference q load http phoneIPAddress servlet m mod_ data p account basic q load acc 0 Phone User Interface Configure a ring tone for the IP phone Configure a ring tone for the account ...

Page 159: ... via web user interface only To select a ring tone for the account via web user interface Click on Account Basic Select the desired ring tone from the Ring Type list If Common is selected this account will use the ring tone selected for the phone Click Confirm to save the change ...

Page 160: ...ttings Preference In the Upload Ringtone field click Browse to locate a ring tone file the file format must be wav from your local system Click Upload to upload the file The custom ring tone appears in the Ring Type list You can only delete the custom ring tone by clicking Del in the Ring Type field ...

Page 161: ... Single custom ring tone file must be within 8MB Uploading custom ring tones for your phone is configurable via web user interface only To select a ring tone for the phone via phone user interface Swipe down from the top of the screen or swipe left right to go to the second idle screen Tap Settings Basic Sound Ring Tones Common Drag up and down to scroll through the list of available ring tones Ta...

Page 162: ... tone the phone will produce a sound when you press the keypad Procedure Key Tone can be configured using the following methods Configuration File MAC cfg Configure a key tone For more information refer Appendix D Configuration Parameters Local Web User Interface Configure a send tone or key tone Navigate to http phoneIPAddress servlet m mod_data p features audio q l oad Phone User Interface Confi...

Page 163: ...esired value from the Key Tone list Click Confirm to save the change To enable key tone via phone user interface Swipe down from the top of the screen or swipe left right to go to the second idle screen Tap Settings Basic Sound Key Tone Tap the On radio box in the Key Tone field Tap to accept the change or to cancel ...

Page 164: ...n radio box in the Touch Sounds field Tap to accept the change or to cancel Touch sound is configurable via phone user interface only Notification Sound The phone will produce a notification sound when receiving a notification e g incoming email notification To select a notification sound for the phone via phone user interface Swipe down from the top of the screen or swipe left right to go to the ...

Page 165: ...tion sound from phone s speaker You can use silent mode feature to block the incoming call message from producing ring tone notification tone from phone s speaker It is helpful for users not to be disturbed by the tone Procedure Silent Mode can be configured using the configuration files or locally Configuration File MAC cfg Configure the using permission of silent mode feature For more informatio...

Page 166: ...s Basic Sound Tap the On radio box in the Silent Mode field Tap to accept the change or to cancel Press to adjust the adjust the ringer volume to minimum Swipe down from the top of the screen to enter the control center and toggle Silent on Silent mode is configurable via phone user interface only You may not have the permission to turn on the silent mode Contact your system administrator for more...

Page 167: ...ontact or simply dial a contact number from the local directory Contacts and groups can be added either one by one or in batch using a local contact file Procedure Configuration changes can be performed using the configuration files or locally Configuration File MAC cfg Specify the access URL of the local contact file Specify the access URL of a contact avatar file Specify the access URL of a cont...

Page 168: ...red group name in the Group field Select the desired ring tone from the Ring list Click Add to add the group Local Web User Interface Add a new group and a contact to the local directory To import or export the local contact file Navigate to http phoneIPAddress servlet m mod_data p contactsbasic q load group 0 page 1 Phone User Interface Add a group and a contact to the local directory ...

Page 169: ...s Select the desired ring tone from the Ring Tone list Select the desired group from the Group list Select the desired account from the Account list If Auto is selected the IP phone will use the default account when placing calls to the contact from the local directory Select the desired account from the Photo list Click Add to add the contact To import an XML contact list file via web user interf...

Page 170: ...a web user interface Click on Directory Local Directory Click Import CSV to locate and import a contact list file the file format must be csv from your local system Check the Show Title checkbox It will prevent importing the title of the contact information which is located in the first line of the CSV file Check the Delete Old Contacts checkbox It will delete all existing contacts while importing...

Page 171: ...er Guide 163 At least one item should be selected to be imported into the local directory Click Import to complete importing the contact list To export a contact list via web user interface Click on Directory Local Directory ...

Page 172: ...164 Matrix SPARSH VP710 User Guide Click Export XML or Export CSV Click Save to save the contact list to your local system To add a group to the local directory via phone user interface Tap ...

Page 173: ...eld Tap to accept the change Tap after the group name to specify a ring tone for the group Tap the desired ring tone in the pop up dialog box If Auto is selected this group will use the ring tone according to the priority For more information on ringtone for an account refer Ring Tones Tap OK to accept the change ...

Page 174: ...SPARSH VP710 User Guide Editing a Group To edit a group in the local directory Tap Tap Settings Tap the desired group Tap after the group name Edit the group name in the highlighted field Tap to accept the change ...

Page 175: ... User Guide 167 Deleting a Group To delete a group from the local directory Tap Tap Settings Tap before the desired group name The touch screen prompts the following warning Tap OK to accept the change or Cancel to cancel ...

Page 176: ...all History Management for more information From a remote phone book Refer Remote Phone Book for more information To add a contact to the local directory manually Tap Tap If you want to add a contact to the specified contact group you can tap the contact group first and then tap Enter the name and the office mobile or other numbers in the corresponding fields ...

Page 177: ... directory Tap the Ring field Tap the desired ring tone in the pop up dialog box If Auto is selected this contact will use the ring tone according to the priority Tap the Photo field Tap the desired photo in the pop up dialog box Tap to accept the change or to cancel To add a contact to the local directory from call history Tap Drag up and down to view the list of call history Tap after the desire...

Page 178: ... entry is successfully saved to the local directory To add a contact from a remote phone book Tap Remote Phone Book Tap the desired remote phone book The phone then connects to the remote phone book and proceeds to load it The contacts in the remote phone book are displayed on the touch screen ...

Page 179: ...Matrix SPARSH VP710 User Guide 171 Tap after the desired contact in the remote phone book Tap Add Edit the corresponding fields Tap to accept the change or to cancel ...

Page 180: ... desired contact If the contact was added to a specified contact group you can tap the contact group first and then tap after the desired contact Tap the desired field to edit the contact information You can tap or to change the contact you want to edit Tap to accept the change or and then tap Discard to cancel ...

Page 181: ...local directory Tap Tap after the desired contact If the contact was added to a specified contact group you can tap the contact group first and then tap after the desired contact Tap Delete The touch screen prompts the following warning Tap OK to accept the change or Cancel to cancel ...

Page 182: ...p The touch screen prompts the following warning Tap OK to accept the change or Cancel to cancel Uploading Contact Photos To upload a new custom photo for the contact via web user interface Click on Directory Local Directory Click Upload Photo and then locate and upload a photo file from your local computer ...

Page 183: ...Photo to delete the custom photo The phone only supports png jpg jpeg and bmp format files The file size must be less than 2M You can only delete custom photos To change the custom photo for the contact via web user interface Click on Directory Local Directory Click the desired contact you want to edit ...

Page 184: ...SH VP710 User Guide Select the desired photo from the Photo list Click Edit to accept the change When you place a call to the contact or receive a call from the contact the touch screen will display the contact photo ...

Page 185: ...ly one number for the contact is stored in the local directory the IP phone will dial out the number If multiple numbers for the contact are stored in the local directory tap the desired number to dial out Tap after the desired contact If only one number for the contact is stored in the local directory tap Send to dial out the number If multiple numbers for the contact are stored in the local dire...

Page 186: ...continuous numbers of the contact number office mobile or other number using the onscreen keyboard The contacts whose name or phone number matches the characters entered will appear on the touch screen You can dial from the result list Tap the desired letter e g T along the right side to jump to contacts whose names start with T or t Drag up and down to select the desired contact to view or dial o...

Page 187: ...eb user interface Click on Directory Setting In the Search Source List In Dialing block select the desired list from the Disabled column and then click The selected list appears in the Enabled column Repeat above step to add more lists to the Enabled column To remove a list from the Enabled column select the desired list and then click To adjust the display order of search results select the desir...

Page 188: ...t in the enabled search source lists Pick up the handset press the Speakerphone key or tap the line key Enter a few continuous characters of the entry s name or continuous numbers of the entry s phone number office mobile or other number The entries in the enabled search source lists whose name or phone number matches the characters entered will appear on the touch screen You can tap the desired e...

Page 189: ...ontacts Blacklist The built in phone directory can store names and numbers for a blacklist You can store up to 30 contacts in your phone s blacklist add edit delete or search for a contact in the blacklist even dial a contact number from the blacklist but any incoming call from the blacklist will be rejected automatically To add a contact to the blacklist directory manually Tap Blacklist Tap Enter...

Page 190: ...contact from the blacklist directory Tap to accept the change or tap and then tap Discard to cancel To add a contact to the blacklist directory from the local directory Tap Tap after the desired contact If the contact was added to a specified contact group you can tap the contact group first and then tap after the desired contact Tap Blacklist The touch screen prompts the following warning ...

Page 191: ... your new phone to access up to 5 remote phone books The phone supports up to 5000 remote phone book entries Remote phone book can be customized Remote Phone book Name allows IP phones to search the entry names from the remote phone book for incoming outgoing calls Search Flash Time specifies how often IP phones refresh the local cache of the remote phone book Procedure Remote phone book can be co...

Page 192: ...ck Confirm to save the change An access URL for remote phone book is configurable via web user interface only Local Web User Interface Specify the access URL of the remote phonebook Specify whether to query the entry name from the remote phone book for outgoing incoming calls Specify how often the IP phone refreshes the local cache of the remote phonebook Navigate to http phoneIPAddress servlet m ...

Page 193: ...ntity stored in the remote phone book when receiving placing a call Click on Directory Remote Phone Book Select the desired value from the Incoming Outgoing Call Lookup list Enter the desired time in the Update Time Interval Seconds field Click Confirm to save the change To access your remote phone book via phone user interface Tap Remote Phone Book Tap the desired remote phone book ...

Page 194: ...owed the phone contacts will be imported to the mobile contacts directory of your IP phone You can add a contact to the local directory or blacklist directory from mobile contacts You cannot add a contact to the mobile contacts directory on your IP phone For operating instructions on placing calls to and or searching for contacts in the mobile contacts directory refer to the operating instructions...

Page 195: ...e corresponding fields Tap to accept the change or and then tap Discard to cancel The entry is successfully saved to the local directory To add a contact to the blacklist directory from the mobile contacts directory Tap Mobile Contacts Tap after the desired contact Tap Blacklist ...

Page 196: ...rompt Updating please wait you need to authorize the IP phone to sync the contacts temporarily on the mobile phone After updating the contacts you add edit delete on the mobile phone will sync to the mobile contacts directory If you disconnect the mobile phone from IP phone while the IP phone is updating the mobile phone book The touch screen will prompt Fail to download mobile contacts and the mo...

Page 197: ...ory record feature is enabled by default If you don t want to save the call history you can disable the feature For specifically Missed Calls you must separately configure an option from the web interface Refer Missed Call Log Procedure Call log can be configured using the configuration files or locally Configuration File MAC cfg Configure call log feature Configure call list show number For more ...

Page 198: ...ll log feature via web user interface Click on Features General Information Select the desired option from the Save Call Log list Click Confirm to save the change To view Number instead of Name in the call history Click on Features General Information ...

Page 199: ...hange Enabling this parameter will display numbers instead of the configured names if available in the call history list when accessed from the IP phone To enable history record via phone user interface Tap Settings Features History Setting Tap the On radio box in the History Record field Tap to accept the change ...

Page 200: ...h screen displays all call records Drag up and down to scroll You can tap Missed Calls Placed Calls Received Calls or Forwarded Calls to view entries in each call list directly Tap after the desired entry The detailed information of the entry appears on the touch screen ...

Page 201: ...ls Received Calls or Forwarded Calls to view entries in each call list directly Tap the desired entry To add a contact to the blacklist directory from the call history list Tap The touch screen displays all call records Drag up and down to scroll You can tap Missed Calls Placed Calls Received Calls or Forwarded Calls to view entries in each call list directly Tap after the desired entry ...

Page 202: ...en tap Discard to cancel For more information refer to Blacklist To delete an entry from the call history list Tap The touch screen displays all call records Drag up and down to scroll You can tap Missed Calls Placed Calls Received Calls or Forwarded Calls to view entries in each call list directly Tap after the desired entry Tap Delete ...

Page 203: ... confirm the deletion or Cancel to cancel To delete all entries from the call history list Tap The touch screen displays all call records Drag up and down to scroll You can tap Missed Calls Placed Calls Received Calls or Forwarded Calls to view entries in each call list directly Tap Settings ...

Page 204: ... touch screen prompts the following warning Tap OK to confirm the deletion or Cancel to cancel To disable history record via phone user interface Swipe down from the top of the screen or swipe left right to go to the second idle screen Tap Settings Features History Record ...

Page 205: ... the idle screen disappear You can configure whether to display a prompt message when missing calls For more information refer to Notification Popups Procedure Missed call log can be configured using the configuration files or locally To configure missed call log via web user interface Click on Account Basic Select the desired account from the Account list Configuration File MAC cfg Configure miss...

Page 206: ...198 Matrix SPARSH VP710 User Guide Select the desired value from the Missed Call Log list Click Confirm to save the change ...

Page 207: ... access features such as recall and voice mail The line key can indicate the monitored status when the line keys are assigned with particular features such as BLF The default key type of line key 1 16 is Line The default key type of line key 17 27 is N A which indicates that this line key provides no functionality until configuration To customize the line keys via web user interface Click on DSSKe...

Page 208: ...ity to a line key via phone user interface Do one of the following Tap on the home screen when there is no line key configured on your phone OR Drag up and down to scroll through the line key list if required Drag the line key to the Edit field OR Tap on the bottom left of the line key list OR ...

Page 209: ...tring that will appear on the touch screen in the Label field Optional Enter the corresponding value in the Value field Optional Enter the corresponding value in the Extension field Optional Tap to accept the change or to cancel Changing the Location of the Line Keys You can change the line key s location to a blank area on the Line keys field You can also change the location of two line keys And ...

Page 210: ... the locations of line key 1 and line key 2 The following shows the locations of two line keys after exchange Deleting a Line Key To delete a line key Do one of the following Drag up and down to scroll through the line keys if required OR Tap on the bottom right of the line key list The touch screen will display all the line keys ...

Page 211: ...Matrix SPARSH VP710 User Guide 203 Drag the desired line key to the Delete field The touch screen will prompt Delete the DSS key ...

Page 212: ...ming calls place active calls on hold or resume a held call Dependencies Type Line Account ID the account this feature will be applied to Label key label displayed on the touch screen Usage When the phone receives an incoming call Tap the line key to accept the incoming call Tap the line key to place a new call and the active call is placed on hold Tap the line key again to resume the held call Sp...

Page 213: ...kup You can use this key feature to answer someone else s incoming call on the phone Dependencies Type Key Event Key Type DPickup Account ID the account this feature will be applied to Label key label displayed on the touch screen Value the directed call pickup code followed by the target phone number Usage Tap the direct pickup key on your phone when the target phone number receives an incoming c...

Page 214: ...his key feature to quickly access a remote group in your remote phone book You should configure a remote phone book in advance For more information refer to Remote Phone Book Dependencies Type Key Event Key Type XML Group PhoneBook Name the remote group name you want to access if the remote phone book is configured Label key label displayed on the touch screen Usage Tap the XML group key to access...

Page 215: ...Label key label displayed on the touch screen Value the number you want to transfer to Usage When the transfer mode via Dsskey is Blind Transfer tap the transfer key to complete the blind transfer to the number specified in the Value field When the transfer mode via Dsskey is Attended Transfer tap the transfer key to dial out the number specified in the Value field and then perform the attended or...

Page 216: ...vent Key Type Group Listening Label key label displayed on the touch screen Usage During a call tap the group listening key to activate the group listening mode You can then speak and listen through the handset headset while other people at your side can only listen through the speaker at the same time Tap the group listening key again to deactivate the group listening mode Zero Touch You can use ...

Page 217: ... this key feature to accept incoming mobile calls place active mobile calls on hold on your IP phone For more information refer to Bluetooth Enabled Mobile Phone Dependencies Type Mobile Account Label key label displayed on the touch screen Usage When the IP phone receives an incoming mobile call Tap the mobile account key to accept the incoming call Tap the mobile account key to place a new call ...

Page 218: ...ick on DSSKey Line key Select Enabled from the Enable Page Tips list Click Confirm to save the change Page tips feature is configurable via web user interface only Line Key Type Color Type Call Park Red Intercom Red Line Green BLF Green Local Web User Interface Configure enable page tips Navigate to http phoneIPAddress servlet m mod_data p dsskey q load ...

Page 219: ... only Dial Plan Regular expression often called a pattern is an expression that specifies a set of strings A regular expression provides a concise and flexible means to match specify and recognize strings of text such as particular characters words or patterns of characters Regular expression is used by many text editors utilities and programming languages to search and manipulate text based on pa...

Page 220: ...2x would match 121 122 123 12a etc The dash can be used to match a range of characters within the brackets Example 5 7 would match the number 5 6 or 7 The comma can be used as a separator within the bracket Example 2 5 8 would match the number 2 5 or 8 The square bracket can be used as a placeholder for a single character which matches any of a set of characters Example 91 5 7 1234 would match 915...

Page 221: ...1234 in the Replace field Enter the desired line ID in the Account field or leave it blank If you leave this field blank or enter 0 the replace rule will apply to all accounts on the IP phone Configuration File MAC cfg Create the replace rule for the IP phone For more information refer Appendix D Configuration Parameters Local Web User Interface Create the replace rule for the IP phone Navigate to...

Page 222: ...e when you enter the value 1 2 in the Account field this replace rule will apply to account1 and account2 If you leave the Account field blank or enter 0 the replace rule will apply to all accounts To edit a replace rule via web user interface Click on Settings Dial Plan Replace Rule Select the desired replace rule by checking the check box Edit the values in the Prefix and Replace fields Enter th...

Page 223: ...mber matches the dial now string the number will be dialed out automatically For example a dial now rule is configured as 2xx then any entered three digit string beginning with 2 will be dialed out automatically on the phone Delay Time for Dial now Rule You can configure the delay time for dial now rules That is you can configure your phone to dial out the phone number automatically which matches ...

Page 224: ...gure the delay time for the dial now rule For more information refer Appendix D Configuration Parameters Local Web User Interface Create the dial now rule for the IP phone Navigate to http phoneIPAddress servlet m mod_data p settings dialplan q lo ad dial_page dial now Configure the delay time for the dial now rule Navigate to http phoneIPAddress servlet m mod_data p features general q loa d ...

Page 225: ...ow rule will apply to all accounts on the IP phone Click Add to add the dial now rule When you enter the number 1234 using the keypad the phone will dial out 1234 automatically without pressing any key You can also edit or delete the rule Dial now rule is configurable via web user interface only To configure the delay time for dial now rule via web user interface Click on Features General Informat...

Page 226: ...also known as Numbering Plan Areas NPAs They usually indicate geographical areas in a country This feature is necessary only when dialing the number outside the code area For example area code is configured as Code 0592 Min Length 4 Max Length 11 then when you dial out the number 56789 which has the digits between 4 to 11 the phone will add the area code and dial out the number 059256789 You can o...

Page 227: ...his field blank or enter 0 the area code rule will apply to all accounts on the IP phone Click Confirm to save the change Area code is configurable via web user interface only Configuration File MAC cfg Create the area code rule and specify the maximum and minimum lengths of entered numbers For more information refer Appendix D Configuration Parameters Local Web User Interface Create the area code...

Page 228: ...our phone Procedure Block out rule can be created using the configuration files or locally To add a block out number via web user interface Click on Settings Dial Plan Block Out Configuration File MAC cfg Create the block out rule for the IP phone For more information refer Appendix D Configuration Parameters Local Web User Interface Create the block out rule for the IP phone Navigate to http phon...

Page 229: ...tered matches no string an impossible match you can specify the phone s behavior You can specify the digit map timeout the period of time before the entered number is dialed out You need to know the following basic regular expression syntax when creating new dial plan T The timer letter T indicates a timer expiry If T is used alone e g 123T the default timeout value of 3 will be used If T is not u...

Page 230: ...RRR syntax you can replace the digits between the first two Rs with the digits between the last two Rs Example R12R234R would replace 12 with 234 The letter in the angle bracket indicates that certain matched strings are replaced Using the syntax you can replace the digits before the colon with the digits after the colon Example 12 234 would replace 12 with 234 It is the same with R12R234R The exc...

Page 231: ...l plan Emergency Location Identification Number ELIN The IP Phones support Link Layer Discovery Protocol for Media Endpoint Devices LLDP MED LLDP MED allows the phone to use the location information Emergency Location Identification Number ELIN sent by the switch as a caller ID for making emergency calls The outbound identity used in the P Asserted Identity PAI header of the SIP INVITE request is ...

Page 232: ...es in an emergency situation You can dial these numbers when the phone is locked Contact your local phone service provider for available emergency numbers in your area To specify emergency numbers via web user interface Click on Features Phone Lock Enter the emergency number in the Emergency field For multiple numbers enter a comma between every two emergency numbers There may be default emergency...

Page 233: ...ference Select Enabled from the Live Dialpad list Enter the desired delay time in the Inter Digit Time 1 14s field Click Confirm to save the change Configuration File MAC cfg Configure live dialpad For more information refer Appendix D Configuration Parameters Local Web User Interface Configure live dialpad Navigate to http phoneIPAddress servlet m mod_data p settings preference q load ...

Page 234: ...s General Information Enter the hotline number in the Hotline Number field Configuration File MAC cfg Configure the hotline number Specify the time in seconds the IP phone waits before automatically dialing out the hotline number For more information refer Appendix D Configuration Parameters Local Web User Interface Configure the hotline number Specify the time in seconds the IP phone waits before...

Page 235: ...ange To configure the hotline number via phone user interface Swipe down from the top of the screen or swipe left right to go to the second idle screen Tap Settings Features Hot Line Enter the desired number in the Number field Enter the desired delay time in the Hotline Delay field Tap to save the change or to cancel ...

Page 236: ...228 Matrix SPARSH VP710 User Guide ...

Page 237: ...ging Applications and Widgets Managing Running Applications APP Accounts FileManager Gallery Recorder Camera Email Browser Calendar Calculator Clock Managing Applications and Widgets Adding a Widget to the Idle Screen The IP phone provides widgets like analog clock calendar digital clock email and photo gallery You can conveniently add these widgets to the idle screen as preferred To add a widget ...

Page 238: ...230 Matrix SPARSH VP710 User Guide Tap WIDGETS Drag the desired widget up down left right to the destination spot on the idle screen ...

Page 239: ... gallery widget you will be required to choose the desired images to display Before adding a widget to the idle screen make sure the idle screen have enough space for the widget Otherwise the widget cannot be added and the touch screen will prompt No more room on this Home screen Resizing a Widget Certain widgets such as calendar digital clock and email can be resized on the idle screen To resize ...

Page 240: ...lowing You can drag an application or widget to the rightmost of three idle screens to add an idle screen If there is only one application or widget on the screen you cannot drag the application or widget to the rightmost of three idle screens to add an idle screen The idle screen except the home screen will be deleted automatically if there is no application or widget on the screen To move an app...

Page 241: ...emove a widget from the idle screen Long tap the desired item for about 2 seconds The Remove field will appear on the top of the touch screen Drag the item to the Remove field to remove it Creating a Folder You can create a folder to organize your applications For example you can place the same kind of applications in a folder To create a folder Drag an application icon over another application ic...

Page 242: ... created You can do the following Drag another application icon to the folder to add more applications into the folder Tap the folder and then drag an application icon in the folder to the destination spot on the idle screen to move the application from the folder to the idle screen The folder will be deleted automatically if there is only one application in the folder ...

Page 243: ...n the onscreen keyboard Tap the blank area of the touch screen The folder name is renamed Managing Running Applications You can tap to view and manage the list of recently used applications that are still running in the background You can do the following Swipe the desired application left or right to stop the running application Tap to stop all running applications ...

Page 244: ... Accounts Email and Calendar applications require a registered account You can create accounts to have the best experience with your phone You can also sync the account information or remove the account Adding APP Accounts To add an app account via phone user interface Swipe down from the top of the screen or swipe left right to go to the second idle screen Tap Settings Basic APP accounts ...

Page 245: ...count settings for POP3 IMAP When using IMAP all emails are stored on the server side and users can see them from the IP phone or other mail clients as well Please check with your network administrators for the correct email account settings for IMAP Exchange When using Exchange all emails are stored in the central Exchange mail server and can be checked using capable mail client such as Microsoft...

Page 246: ...238 Matrix SPARSH VP710 User Guide Enter the password and then tap NEXT Configure the incoming server settings Tap NEXT Configure the outgoing server settings ...

Page 247: ...r the string in the Your name field as the sender name Tap NEXT You are able to start using the email account now Syncing APP Account Information To sync account information via phone user interface Swipe down from the top of the screen or swipe left right to go to the second idle screen ...

Page 248: ...240 Matrix SPARSH VP710 User Guide Tap Settings Basic APP accounts Tap the desired account type Do one of the following Tap and then tap Sync now ...

Page 249: ...400 sina com information OR Tap a desired account Tap and then tap Sync now In this example it will only sync ll50466499 sina com information Removing APP Accounts To remove an app account via phone user interface Swipe down from the top of the screen or swipe left right to go to the second idle screen ...

Page 250: ...242 Matrix SPARSH VP710 User Guide Tap Settings Basic APP accounts Tap a desired account type Tap a desired account Tap and then tap Remove account ...

Page 251: ...oth or email It helps you to access and manage files in internal SD card as well as USB flash drive For more information on how to connect the USB flash drive to your phone refer to Phone Installation Viewing Files To view pictures Swipe left or right to go to the second idle screen Tap to launch FileManager application Tap Photos in the Local Storage field If a USB flash drive has been connected ...

Page 252: ... detail information of the picture For more information refer to Setting a Picture as Wallpaper Printing Pictures and Viewing Detail Information of the Pictures Videos To view videos Swipe left or right to go to the second idle screen Tap to launch FileManager application Tap Videos in the Local Storage field If a USB flash drive has been connected to your phone you can tap Videos in the USB Stora...

Page 253: ...ly launch Gallery application to view the video During the playing you can do the following Tap the touch screen Then appears on the touch screen Tap to pause the playing Then appears on the touch screen Tap to continue the playing Drag the slider to skip forward the playing or rewind the playing Press to adjust the media volume ...

Page 254: ...ow them again To view audios Swipe left or right to go to the second idle screen Tap to launch FileManager application Tap Audios in the Local Storage field If a USB flash drive has been connected to your phone you can tap Audios in the USB Storage field to view the audios stored in USB flash drive Your audios will display as a list ...

Page 255: ...wind the playing Press to adjust the volume of the speakerphone Tap to stop the playing You can also swipe down from the top of the screen to enter the control center and then tap USB to launch FileManager application to view the files if you have connected a USB flash drive to the phone Searching Files To search files Swipe left or right to go to the second idle screen Tap to launch FileManager a...

Page 256: ...the file Copying Files You can copy the files that stored in the USB flash drive to internal SD card or copy the files that stored in internal SD card to the USB flash drive To copy files Swipe left or right to go to the second idle screen Tap to launch FileManager application Tap Photos Videos Audios in Local Storage field If a USB flash drive has been connected to your phone you can tap Photos V...

Page 257: ... list Drag up and down to scroll through the files if required Tap the checkbox es before the desired file s Tap The following prompt will appear on the touch screen of the phone Tap the desired storage device to copy the file to Tap to save the change or to cancel ...

Page 258: ...lar to copying a file The difference is that once the file is moved the file will not be kept in the source storage device To cut files Swipe left or right to go to the second idle screen Tap to launch FileManager application Tap Photos Videos Audios in Local Storage field If a USB flash drive has been connected to your phone you can tap Photos Videos Audios in the USB Storage field to view the fi...

Page 259: ...een of the phone Tap the destination storage device Tap to save the change or to cancel If the file is cut successfully the touch screen will prompt Cut successfully You can also tap the Select All checkbox to cut all files Deleting Files To delete files Swipe left or right to go to the second idle screen Tap to launch FileManager application Tap Photos Videos Audios in Local Storage field ...

Page 260: ...ew the files store in USB flash drive Your files will display as a list Drag up and down to scroll through the files if required Tap the checkbox es before the desired file s Tap The following prompt will appear on the touch screen of the phone Tap OK to accept the change or Cancel to cancel You can also tap the Select All checkbox to delete all files ...

Page 261: ...e the same the following take sharing pictures as example To share picture s via Bluetooth Swipe left or right to go to the second idle screen Tap to launch FileManager application Tap Photos in the Local Storage field If a USB flash drive has been connected to your phone you can tap Photos in the USB Storage field to view the pictures stored in USB flash drive Your pictures will display as a list...

Page 262: ...he Bluetooth devices If the Bluetooth mode of the IP phone is deactivated the touch screen will prompt To use Bluetooth services you must first turn on Bluetooth Turn on Bluetooth now Tap Turn on to activate the Bluetooth mode Tap the desired Bluetooth device to share the pictures The touch screen will prompt Sending n file to XXX n represents the number of pictures that is being send Accept the B...

Page 263: ...o view the detail information about the shared pictures To share picture s via email Swipe left or right to go to the second idle screen Tap to launch Gallery application Tap Photos in the Local Storage field If a USB flash drive has been connected to your phone you can tap Photos in the USB Storage field to view the pictures stored in USB flash drive Your pictures will display as a list Drag up a...

Page 264: ...o in the To field Enter the email subject in the Subject field Optional Tap to send the email The pictures are transferred as mail attachment The attachment files size must be within 5MB You can also share pictures with other devices via Bluetooth or email when previewing the pictures And the operating instructions are the same with sharing pictures by Gallery application For more information refe...

Page 265: ...he pictures videos can be shared with friends via Bluetooth or email Viewing Pictures Videos To view pictures videos Swipe left or right to go to the second idle screen Tap to launch Gallery application By default the pictures videos are displayed as thumbnails in an albums arrangement mode Tap Albums Optional You can tap Albums Locations Times People Tags to view the pictures videos in different ...

Page 266: ...ew to view the pictures in different modes Tap and then tap Slideshow to start a slide show of the pictures in the album Tap and then tap Group by Tap a desired group type in the pop up dialog box to view the pictures in different arrangement modes Tap a desired picture to preview the picture If you tap a video album you can do the following Tap the album name on top left of the touch screen ...

Page 267: ... Guide 259 Tap Filmstrip view or Grid view to view the videos in different mode Tap and then tap Group by Tap a desired group type in the pop up dialog box to view the videos in different arrangement modes Tap a desired video ...

Page 268: ...edit a picture Swipe left or right to go to the second idle screen Tap to launch Gallery application Tap a desired picture album Tap the desired pictures You can do the following Tap and then tap Rotate left Rotate right to rotate the picture left right OR Tap and then tap Crop to resize the picture OR Tap and then tap Edit ...

Page 269: ...esize the picture Tap Straighten to straighten the picture Tap Rotate to rotate the picture clockwise Tap Mirror to flip the picture symmetrically Tap Draw to draw the picture OR Tap to adjust the exposure contrast saturation etc Tap SAVE to accept the change The menu keys and Android keys will disappear within 5 seconds you may tap the touch screen to show them again ...

Page 270: ...262 Matrix SPARSH VP710 User Guide Setting a Picture as Wallpaper To set a picture as wallpaper Preview the picture refer to Viewing Pictures Videos Tap The touch screen will display as below ...

Page 271: ...and then tap Set wallpaper to set the picture as phone wallpaper The menu keys and Android keys will disappear within 5 seconds you may tap the touch screen to show them again Printing Pictures To print a picture Preview the picture refer to Viewing Pictures Videos Tap ...

Page 272: ...r For more information refer to the documentation from the printer manufacturer Viewing Detail Information of the Pictures Videos The operating instructions on viewing detail information of pictures and videos are the same the following take viewing detail information of pictures as example To view detail information of the picture Preview the picture refer to Viewing Pictures Videos Tap ...

Page 273: ...ideos The operating instructions on deleting pictures and videos are the same Deleting pictures is taken as an example To delete picture s Swipe left or right to go to the second idle screen Tap to launch Gallery application Tap a desired picture album Do one of the following Long tap one of the pictures Tap on other pictures to select multiple pictures OR Tap and then tap Select item ...

Page 274: ...d picture s to select multiple pictures You can also tap n items selected n represents the number of pictures you selected and then tap Select all to select all pictures Tap to delete the selected picture s The touch screen prompt Delete selected item ...

Page 275: ...video refer to Taking Pictures or Recording Videos Sharing Pictures Videos You can share pictures videos with other Bluetooth devices via Bluetooth or email Before sharing pictures videos via Bluetooth make sure the Bluetooth device is discoverable The operating instructions on sharing pictures and sharing video are the same the following take sharing pictures as example To share picture s via Blu...

Page 276: ... User Guide Tap and then tap Select item Tap the desired picture s to select multiple pictures You can also tap n items selected n represents the number of pictures you selected and then tap Select all to select all pictures ...

Page 277: ...th device found on the touch screen tap and then Refresh to search for the Bluetooth devices If the Bluetooth mode of the IP phone is deactivated the touch screen will prompt To use Bluetooth services you must first turn on Bluetooth Turn on Bluetooth now Tap Turn on to activate the Bluetooth mode Tap the desired Bluetooth device to share the pictures ...

Page 278: ...play a notification Bluetooth share Sent files n successful n unsuccessful n represents the number of files that are sent successfully or unsuccessfully You can tap the notification to view the detail information about the shared pictures To share picture s via email Swipe left or right to go to the second idle screen Tap to launch Gallery application Tap a desired picture album Do one of the foll...

Page 279: ...re s to select multiple pictures You can also tap n items selected and then tap Select all to select all pictures Tap Tap Email Sign in an email account if required Optional Refer to Signing In Email Compose the Email Enter the email account you want to send the email to in the To field ...

Page 280: ...There is a time limit 12 hours on the recorder The recorded audios are saved with the name consisting of a prefix record and date time stamp for example record 20160303 092310 was created on March 3 2016 at 09 23 10 By default the recorded audios are saved in the internal SD card But if there is a USB flash drive connected to your phone the recorded audios will be saved according to the priority U...

Page 281: ...cording Audios To record an audio Swipe left or right to go to the second idle screen Tap to launch Recorder application Tap to start recording You can do one of the following Tap to pause the recording and then tap to resume the recording ...

Page 282: ...d audio or tap to cancel the recording The recorded audio will be displayed on the right list automatically Managing Recorded Audios You can also use the Recorder application to play delete rename the recorded audios To play the recorded audio Swipe left or right to go to the second idle screen Tap to launch Recorder application The recorded audios will display as a list Tap before the desired rec...

Page 283: ...kip forward the playing or rewind the playing Drag the slider to the position with red flag to listen to the marked moments Press to adjust the volume of the speakerphone Tap to stop the playing To delete the recorded audio Swipe left or right to go to the second idle screen Tap to launch Recorder application The recorded audios will display as a list ...

Page 284: ...orded audio The touch screen prompt Are you sure to delete Tap OK to save the change or Cancel to cancel If you want to delete all recorded audios tap on the top right of the touch screen To rename a recorded audio Swipe left or right to go to the second idle screen Tap to launch Recorder application ...

Page 285: ... videos taken by camera are saved in the internal SD card And the pictures are saved with the name consisting of a prefix IMG and date time stamp for example IMG_20160303 111413 was created on March 3 2016 at 11 14 13 The videos are saved with the name consisting of a prefix VID and date time stamp for example VID_20160303 112328 was created on March 3 2016 at 11 23 28 The pictures videos taken by...

Page 286: ... launch Camera application Tap and then do the following Optional Tap to turn on the camera grid Tap to configure the camera timer Tap to take a picture The IP phone will play a tone You can swipe left to view all pictures taken by the camera Recording Videos To record a video Swipe left or right to go to the second idle screen ...

Page 287: ...ap Video Tap and then tap to turn on the camera grid Optional Tap to start recording The IP phone will play a tone and recording time will appear on the left top of the touch screen Tap to stop recording The IP phone will play a tone You can swipe left to view all videos taken by the camera ...

Page 288: ...280 Matrix SPARSH VP710 User Guide Camera Settings To configure camera settings Tap to launch Camera application Swipe right ...

Page 289: ... personal or business email account and send receive emails Before signing in email you should configure the type of your email account Signing In Email When launching the Email application for the first time a wizard will be provided for you to set up the email account step by step To sign in email Do one of the following Swipe left or right to go to the second idle screen Tap to launch Email app...

Page 290: ...trix SPARSH VP710 User Guide Tap the email widget Sign in email refer to Adding APP Accounts Sending Emails To send an email Swipe left or right to go to the second idle screen Tap to launch Email application ...

Page 291: ...the email subject Tap and then tap Attach file to add a file as mail attachment Optional The attachment file size must be within 5MB Tap to send the email Reading Emails If there is an incoming email the IP phone will play a notification sound And if there is an incoming email notification on the notification center you can tap the notification to read the email ...

Page 292: ...il application If the email you want to read is not in the inbox you can tap on the top left of the touch screen to select the folder that contains the email you want to read Tap the desired email to read Deleting Emails To delete an email Swipe left or right to go to the second idle screen Tap to launch Email application ...

Page 293: ... Guide 285 If the email you want to delete is not in the inbox you can tap on the top left of the touch screen to select the folder that contains the email you want to delete Long tap the desired email Tap to delete the email ...

Page 294: ...creen to select the folder that contains the email you want to configure You can do the following Tap to mark the email as unread read Tap and then tap Print to print the email Long tap the desired email Tap and then tap Add star to star the email Multiple Email Accounts You can add more than one email account on the IP phone To add another email account on the IP phone Swipe left or right to go t...

Page 295: ...ou can tap on the bottom left of the touch screen to switch between the email accounts Email Widget You should sign in the email if you have not registered an email account For more information refer Adding APP Accounts After you sign in the email you can choose the desired folder to display on the widget If you add an email widget to display the unread emails then you want the widget to display t...

Page 296: ...710 User Guide To use the email widget Swipe left or right to go to the third idle screen Tap the email widget Tap the desired account if you have more than one email account Tap the desired folder to display on the widget ...

Page 297: ...ileManager applications support data transfer via Email You can send pictures audios or videos as mail attachments to other account For more information refer to Sharing Pictures Videos Audios and Sharing Pictures Videos Browser The Browser application could be used in a similar way as a PC based web browser i e browse web pages bookmarks set home pages clear history and etc The default home page ...

Page 298: ...bsites Tap the website you want to visit or enter the full URL then tap Go on the onscreen keyboard to browse the web page You can do the following Scroll up down to view the web page Pinch open or pinch close the web page Managing Bookmarks You can bookmark the web pages that you frequently visit To add a web page to the bookmarks list Swipe left or right to go to the second idle screen ...

Page 299: ... Open the web page you want to bookmark Tap Edit the bookmark information in corresponding fields Tap OK to accept the change Then the web page is added to the BOOKMARKS list To open a web page from the bookmarks list Swipe left or right to go to the second idle screen ...

Page 300: ... Guide Tap to launch Browser application Tap to access the BOOKMARKS list There are some pre configured bookmarks by default Tap the web page you want to visit To edit a bookmark Swipe left or right to go to the second idle screen ...

Page 301: ...710 User Guide 293 Tap to launch Browser application Tap to access the BOOKMARKS list There are some pre configured bookmarks by default Long tap the bookmark you want to edit Tap Edit bookmark in the pop up dialog box ...

Page 302: ... bookmark Swipe left or right to go to the second idle screen Tap to launch Browser application Tap to access the BOOKMARKS list There are some pre configured bookmarks by default Long tap the bookmark you want to delete Tap Delete bookmark in the pop up dialog box Tap OK to save the change or Cancel to cancel ...

Page 303: ...ge You can set the web page you visit most frequently as the home page Then each time you open the browser this web page is automatically opened To set a home page Swipe left or right to go to the second idle screen Tap to launch Browser application Tap ...

Page 304: ...ox You can also long tap a web page in BOOKMARKS list and then tap Set as homepage Clearing the Navigation History You can periodically clear your navigation history to protect your privacy and prevent information disclosure To clear the navigation history Swipe left or right to go to the second idle screen Tap to launch Browser application ...

Page 305: ...ings Privacy security Clear history The touch screen prompt Delete the browser navigation history Tap OK to save the change or Cancel to cancel Modifying Browser Settings To modify browser settings Swipe left or right to go to the second idle screen ...

Page 306: ...mail account as well as creating modifying and viewing the events The IP phone also provides notification for the upcoming events from the Calendar Signing In Calendar Before creating an event you should sign in an email account first If you have registered an account on the Email application already you can skip this operation To sign in calendar Swipe left or right to go to the second idle scree...

Page 307: ... VP710 User Guide 299 Tap to launch Calendar application Tap Tap Add account Sign in the Calendar refer to Adding APP Accounts Creating an Event To create an event Swipe left or right to go to the second idle screen ...

Page 308: ...lication Tap a desired date Tap Edit the event Tap DONE to save the change or CANCEL to cancel Checking Events On the calendar screen you can check the information about an event you have added To view calendar Swipe left or right to go to the second idle screen ...

Page 309: ...Matrix SPARSH VP710 User Guide 301 Tap to launch Calendar application Tap on the top left of the touch screen Optional Tap Day Week Month Agenda to select different time format to view the calendar ...

Page 310: ... added are displayed as a list You can tap Touch to view events before XXX Touch to view events after XXX to view all events Modifying the Calendar Settings To modify the calendar settings Swipe left or right to go to the second idle screen Tap to launch Calendar application ...

Page 311: ...ator application to perform simple or complex calculations To access the calculator application Swipe left or right to go to the second idle screen Tap to launch Calculator application Clock You can use the Clock application to set an alarm check the time of other cities in the world calculate the lasting time of an event and set a timer ...

Page 312: ...304 Matrix SPARSH VP710 User Guide Alarm To set an alarm clock Tap the digital clock widget on the home screen Tap on the top left of the touch screen ...

Page 313: ... Tap to enable disable an alarm Tap the Label field and then enter a label for an alarm Tap the REPEAT radio box and then tap the repeat day of the alarm Tap and then select a desired ringtone for alarm If you have set the time format as 12 Hour you need to select AM or PM when setting the alarm time For more information on time format refer to Time Date ...

Page 314: ... Guide To edit an alarm clock Tap the digital clock widget on the home screen Tap on the top left of the touch screen Drag up and down to scroll through alarms Select a desired alarm Tap the desired option to edit the alarm clock ...

Page 315: ...o delete an alarm clock Tap the digital clock widget on the home screen Tap on the top left of the touch screen Select a desired alarm Tap on the bottom left of the alarm to delete the desired alarm You can tap UNDO to cancel the deletion ...

Page 316: ... field and then tap the desired snooze time after the alarm clock rings in the pop up dialog box OR Tap the Alarm volume field and then drag the slider to adjust the alarm volume OR Tap the Volume buttons field and then configure the desired function for the Volume key when the alarm is ringing Snooze Press when the alarm is ringing the alarm will stop and ring after a specified period of time Dis...

Page 317: ...x SPARSH VP710 User Guide 309 The touch screen displays the current date and time Tap Drag up and down to scroll through the cities Tap the checkbox before the desired city Tap to return to the clock screen ...

Page 318: ...lock display mode Tap the digital clock widget on the home screen Tap and then tap Settings You can do the following Tap the Style field Tap Analog or Digital in the pop up dialog box Mark the Automatic home clock radio box Tap the Home time zone field Tap a desired time zone in the pop up dialog box for the home clock ...

Page 319: ... SPARSH VP710 User Guide 311 Timer To set a timer Tap the digital clock widget on the home screen Tap Enter the time by tapping the digits on the right of the screen You can tap to delete the entered numbers ...

Page 320: ... additional minute Tap to pause the timer then you can do the following Tap to resume the timer Tap to restart the timer Tap to delete the current timer The timer beeps when the time is up It keeps beeping until you tap to stop Stopwatch To set a stopwatch Tap the digital clock widget on the home screen ...

Page 321: ...the following Tap to pause the stopwatch Tap to reset the stopwatch Tap and then tap Bluetooth or Email to share the record via Bluetooth or email For more information refer to Sending Files via Bluetooth and Sending Files via Email Tap to add laps while the stopwatch is running ...

Page 322: ...314 Matrix SPARSH VP710 User Guide ...

Page 323: ...e intervention of any SIP proxy The IP phone support SIP server redundancy for account registration For more information refer to Server Redundancy If you want to customize multiple DSS keys to associate with an account refer to Multiple Line Keys per Account Configuration Proxy and Peer to Peer Calling Proxy Calling For Proxy Calling you need to register an account with an ITSP For more informati...

Page 324: ...espective field If you use outbound proxy servers do the following Local Web User Interface Configure the account registration information Configure the account registration information Navigate to http phoneIPAddress servlet m mod_data p account register q lo ad acc 0 Configure the interval for the IP phone to retry to register when registration fails Navigate to http phoneIPAddress servlet m mod...

Page 325: ...me in the Outbound Proxy Server 1 2 field and the desired port of the outbound proxy server 1 2 in the Port field respectively Enter the desired interval in the Proxy Fallback Interval field Click Confirm to save the change To configure the interval for re register when registration fails via web user interface Click Account Advanced ...

Page 326: ...hone user interface Swipe down from the top of the screen or swipe left right to go to the second idle screen Tap Settings Advanced default password admin Accounts Tap the desired account Tap the Activation field Tap Enabled in the pop up dialog box Enter the desired value in the Label Display Name Register Name User Name Password and SIP Server1 2 field respectively Contact your system administra...

Page 327: ...alog box Enter the desired value in the Outbound Proxy1 2 and Proxy Fallback Interval field respectively Contact your system administrator for more information Tap to save the change or to cancel You can repeat steps 3 to 8 to register more accounts The following figures demonstrate single or multiple accounts registered on the phone Single account ...

Page 328: ...ave the change or to cancel Peer to Peer P2P Calling Matrix SPARSH VP710 supports Peer to Peer P2P calling and Direct IP calling using the phone dial pad without registering to the SIP server For more information refer Allow IP Call and IP Direct Auto Answer Default Account To configure the default account via phone user interface Swipe down from the top of the screen or swipe left right to go to ...

Page 329: ...ult account Default account is configurable via phone user interface only Multiple Line Keys per Account You can configure multiple line keys to associate with an account This enhances call visualization and simplifies call handling You can customize the number of DSS keys to be automatically assigned with Line type It means multiple DSS keys will associate with an account It is useful for managin...

Page 330: ...gured using the following methods Configuration File MAC cfg Configure auto linekeys Configure the number of DSS keys to be assigned automatically For more information refer Appendix D Configuration Parameters Local Web User Interface Configure auto linekeys Navigate to http phoneIPAddress servlet m mod_data p features general q load Configure the number of DSS keys to be assigned automatically Na...

Page 331: ...Select Enabled from the Auto Linekeys list If Auto LineKeys is enabled you can automatically assign multiple DSS keys with Line type for a registered line on the phone Click Confirm to save the change To configure the number of line keys via web user interface Click Account Advanced Select the desired account from the Account list ...

Page 332: ... line key field This field appears only if Auto Linekeys is enabled Click Confirm to save the change Once you have defined the number of line keys example 10 to be associated with an account example 1048 on the DSS Keys page these are automatically reserved for the account 1048 ...

Page 333: ... key and assign the DSS key for Mobile Account The Mobile Account key s default label is My Mobile If there is no available DSS key you may assign it manually The Mobile Account key can be used in the following scenarios Accept the incoming mobile call if there is an incoming call to your mobile phone Make a call through a mobile phone But the IP phone acts as a hands free device for your mobile p...

Page 334: ... successfully To configure a mobile account key via web user interface Click on DSSKey Line Key or Programable Key In the desired DSS key field select Mobile Account from the Type list Configuration File MAC cfg Assign a mobile account key For more information refer Appendix D Configuration Parameters Local Web User Interface Assign a mobile account key Navigate to http phoneIPAddress servlet m mo...

Page 335: ...le account key via phone user interface Swipe down from the top of the screen or swipe left right to go to the second idle screen Tap Settings Features DSS Keys Select the desired DSS key Tap the Type field Tap Mobile Account in the pop up dialog box Enter the string that will appear on the touch screen in the Label field Tap to save the change or to cancel ...

Page 336: ...328 Matrix SPARSH VP710 User Guide ...

Page 337: ...s for the IP phone Topics include Placing Calls Answering Calls Audio Video Selection Ending Calls Performing Operations during a Call Redialing Numbers Accept SIP Trust Server Only Allow IP Call Anonymous Call Anonymous Call Rejection Auto Answer Auto Redial Call Completion Call Forward Call Hold Resume Call Number Filter Call Park Call Pickup Call Recording Call Timeout Call Transfer Call Waitin...

Page 338: ...e phone book For more information refer to Contact Management and Call History Management By default you can set up a video call with the other party that is video enabled The IP phone can set up video calls with only two parties even if more than two parties that set up a call with you can send video If you do not connect the camera to the phone the IP phone will not transmit the near site video ...

Page 339: ...e on the touch screen In the figure below the video call to Sandy has lasted 3 seconds The phone will enter the video call full screen within 5 seconds during a call you may tap on blank area of the touch screen to see the soft keys In the figure below the audio only call to Jerry the phone number 1039 has lasted 7 seconds ...

Page 340: ...an also dial using the SIP URI or IP address To obtain the IP address of a phone swipe down from the top of the screen or swipe left right to go to the second idle screen and then tap Settings Status The maximum SIP URI or IPv4 address length is 32 characters For example SIP URI 3606 sip com IP 192 168 1 15 Your phone may not support direct IP dialing Contact your system administrator for more inf...

Page 341: ...ne time To place multiple calls You can have more than one call on your IP phone To place a new call during an active call do one of the following Tap the line key The active call is placed on hold Enter the desired number using the keypad or the dial pad on the touch screen Press or tap Send Press or tap the Hold soft key to place the original call on hold Tap the NewCall soft key Enter the desir...

Page 342: ...ouch screen for the active call To answer a call using the handset Pick up the handset To answer a call using the hands free speakerphone mode Do one of the following Press OR With the handset on hook and headset mode deactivated press the Answer soft key OR With the handset on hook and the headset mode deactivated tap the line key To answer a call using the headset Do one of the following Press O...

Page 343: ...e of the following Press the Answer soft key OR Tap the incoming call avatar Tap Answer The incoming call is answered and the original call is placed on hold The phone will not receive a new incoming call when there are two calls on the phone ...

Page 344: ...e Tap the line key when the phone is idle to enter the dialing screen Enter the desired number using the keypad or the dial pad on the touch screen Tap Audio Call Video Call soft key to place a Audio call or Video call Answering Calls using Audio Call Video Call Option To answer a video call When an incoming video call arrives the touch screen will be displayed as given below 1 These options are v...

Page 345: ...ld you can press the EndCall soft key to end the call directly or press the Resume soft key to resume the call before ending it Performing Operations during a Call During the call you may want to see if there is an event on schedule or check if there is a new email in the inbox and so on you can exit the talking screen to access the corresponding application And after the operation you can return ...

Page 346: ...screen will display as below By default a floating video window far site will display on the bottom right of the touch screen If you are in a conference video call the floating video window will display all participants video image If you hold the video call or you are in an audio only call the floating video window will not display You can drag the floating video window to the desired location ...

Page 347: ...rrent video call to display on your IP phone You can update the following video settings on your phone Stop Transmitting Video during a Call Change the Video Layout during Calls Preview the Near Site Video Stopping Transmitting Video during a Call To stop transmission Unplug the camera OR Swipe down from the top of the screen in the video call screen Tap Video to stop your phone from automatically...

Page 348: ...ystem administrator Changing the Video Layout during Calls During video calls near site and far site video images are displayed on the touch screen You can change the video layout The system supports three video layouts One large other small One video image displays in a large size the other video images along the right side of the screen displays in small sizes Full screen One video image display...

Page 349: ...ar site video will display on the top right of the touch screen The following figure shows what the touch screen looks like after you tap the near site video To change the video layout to the same size mode during a video call via phone user interface From the video call full screen pinch close the large window ...

Page 350: ...layout to the full screen mode during a video call via phone user interface From the video call full screen do one of the following Tap the large window OR Pinch open the large window The small window is hidden and the following figure shows what the touch screen looks like in full screen mode You can tap or to go back to video call screen refer to Video Call Screen Display or tap the video area t...

Page 351: ... looks like in the one big other small layout during a three way video conference call Previewing the Near Site Video If you have connected the camera to the phone you can preview the video of yourself that you display during video calls For more information on how to connect the camera refer Phone Installation During previewing you can also configure camera settings For more information refer to ...

Page 352: ...Numbers To redial the last dialed number from your phone Press twice A call to your last dialed number is attempted To redial a previously dialed number from your phone Press when the phone is idle Tap the desired entry from the placed calls list ...

Page 353: ... IP call feature For more information on allow IP call refer to Allow IP Call Procedure Accept SIP trust server only can be configured using the configuration files or locally To configure accept SIP trust server only via web user interface Click on Features General Information Configuration File MAC cfg Configure accept SIP trust server only For more information refer Appendix D Configuration Par...

Page 354: ...346 Matrix SPARSH VP710 User Guide Select the desired value from the Accept SIP Trust Server Only list Click Confirm to save the change ...

Page 355: ... Allow IP call can be configured using the configuration files or locally To configure allow IP call feature via web user interface Click on Features General Information Configuration File MAC cfg Configure allow IP call For more information refer Appendix D Configuration Parameters Local Web User Interface Configure allow IP call Navigate to http phoneIPAddress servle t m mod_data p features gen ...

Page 356: ...348 Matrix SPARSH VP710 User Guide Select the desired value from the Allow IP Call list Click Confirm to save the change ...

Page 357: ...rator for the anonymous call on code and off code Example of anonymous SIP header Procedure Anonymous call can be configured using the configuration files or locally Via SIP 2 0 UDP 10 3 20 14 5060 branch z9hG4bK3074920774 From Anonymous sip anonymous anonymous invalid tag 131654239 To sip 1006 10 2 1 48 5060 Call ID 0_288363101 10 3 20 14 CSeq 1 INVITE Contact sip 1009 10 3 20 14 5060 Content Typ...

Page 358: ...st Select the desired value from the Local Anonymous list Select the desired value from the Send Anonymous Code list In the On Code field optional enter the anonymous call on code Local Web User Interface Configure anonymous call Navigate to http phoneIPAddress servle t m mod_data p account basic q load acc 0 Phone User Interface Configure anonymous call ...

Page 359: ...user interface Swipe down from the top of the screen or swipe left right to go to the second idle screen Tap Settings Features Anonymous Tap the desired line Tap the On radio box in the Local Anonymous field In the Send Anony Code field optional tap the On Code or Off Code radio box In the On Code and Off Code field optional enter the anonymous call on code and off code ...

Page 360: ...de depending on your selection when you enable or disable anonymous call feature on the phone Tap to save the change or to cancel To place an anonymous call Using the specific line on the phone to place a call to phone B The touch screen of phone B prompts an incoming call from anonymous ...

Page 361: ...dure Anonymous call rejection can be configured using the configuration files or locally SIP 2 0 433 Anonymity Disallowed Via SIP 2 0 UDP 10 10 20 32 5060 branch z9hG4bK2816884590 From Anonymous sip anonymous anonymous invalid tag 2625078618 To sip 1058 10 2 1 48 5060 tag 2781829106 Call ID 4_510565349 10 10 20 32 CSeq 1 INVITE Allow INVITE INFO PRACK ACK BYE CANCEL OPTIONS NOTIFY REGISTER SUBSCRI...

Page 362: ... code In the Off Code field optional enter the Send Anonymous Rejection off code Click Confirm to save the change To configure anonymous call rejection via phone user interface Swipe down from the top of the screen or swipe left right to go to the second idle screen Tap Settings Features Anonymous Call Tap the desired line Tap the On radio box in the Anonymous Rejection field In the Send Rejection...

Page 363: ... enable or disable anonymous call rejection feature on the phone Tap to save the change or to cancel If you have enabled anonymous call rejection and you receive an anonymous call If phone B has anonymous call feature enabled and places a call to you the call will be rejected Your touch screen phone will display the following ...

Page 364: ...ones Auto answer is not applicable to automatically answer an IP address call Automatically answering an IP address call works only if IP direct auto answer feature is enabled For more information refer to IP Direct Auto Answer Procedure Auto answer can be configured using the configuration files or locally Configuration File MAC cfg Configure auto answer Specify a period of delay time for auto an...

Page 365: ...0 User Guide 357 To configure auto answer via web user interface Click on Account Basic Select the desired account from the Account list Select the desired value from the Auto Answer list Click Confirm to save the change ...

Page 366: ...P710 User Guide To configure a period of delay time for auto answer via web user interface Click on Features General Information Enter the desired time in the Auto Answer Delay 1 4s field Click Confirm to save the change ...

Page 367: ...formation Select the desired value in the Enable auto answer tone list Click Confirm to save the change To configure auto answer via phone user interface Swipe down from the top of the screen or swipe left right to go to the second idle screen Tap Settings Features Auto Answer Tap the On radio box in the desired line ...

Page 368: ...de Tap to save the change or to cancel The icon will display on the status bar You can also swipe down from the top of the screen Tap Auto Answer to enter Auto Answer setting screen and enable auto answer feature for the desired line ...

Page 369: ...ck on Features General Information Select the desired value from the Auto Redial list Enter the waiting time in the Auto Redial Interval 1 300s field The default waiting time is 10s Enter the desired times in the Auto Redial Times 1 300 field The default value is 10 Configuration File MAC cfg Configure auto redial feature For more information refer Appendix D Configuration Parameters Local Web Use...

Page 370: ...p Settings Features Auto Redial Tap the On radio box in the Auto Redial field Enter the desired time in seconds in the Redial Interval field The default value is 10 Enter the desired number of redial attempts in the Redial Times field The default value is 10 Tap to accept the change or to cancel To use auto redial When the called party is busy the following prompt will appear on the touch screen o...

Page 371: ...ap OK to activate auto redial The following prompt will appear on the touch screen of the phone Wait for a period of time or tap OK to redial the phone number The phone will retry as many times as configured until the called party is idle ...

Page 372: ...ring Procedure Call completion can be configured using the configuration files or locally To configure call completion via web user interface Click on Features General Information Select the desired value from the Call Completion list Configuration File MAC cfg Configure call completion For more information refer Appendix D Configuration Parameters Local Web User Interface Configure call completio...

Page 373: ...To configure call completion via phone user interface Swipe down from the top of the screen or swipe left right to go to the second idle screen Tap Settings Features Call Completion Tap the On radio box in the Call Completion field Tap to accept the change or to cancel ...

Page 374: ...n the called party becomes idle the following prompt appears on the touch screen of the phone Tap OK to redial the number Call completion is not available on all servers For more information contact your system administrator IP phone supports call completion using the SUBSCRIBE NOTIFY method which is specified in draft poetzl sipping call completion 00 to subscribe to the busy party and receive no...

Page 375: ...mporarily message which contains a Contact header with a new URI that should be tried The server side call forward settings disable the local call forward settings If the server side call forward feature is enabled on any of the phone s registrations the other registrations are not affected DND activated on the IP phone disables the local no answer forward settings The call forward on code and cal...

Page 376: ...zed numbers when call forward is enabled Configure the call forward mode Configure call forward in phone mode Configure diversion history info feature Configure forward international For more information refer Appendix D Configuration Parameters Local Web User Interface Specify the authorized numbers when call forward is enabled Configure call forward Navigate to http phoneIPAddress servlet m mod_...

Page 377: ...rded Calls list By default this feature is disabled Click on Features Forward DND Select the desired value in the Forward Emergency list Enter the desired value in the Forward Authorized Numbers field For multiple numbers enter a comma between every two numbers Click Confirm to save the change Forward authorized number is configurable via web user interface only To configure the call forward mode ...

Page 378: ...he Target field enter the destination number you want to forward the call In the On Code and Off Code fields optional enter the on code and off code respectively In No Answer Forward field select the ring time to wait before forwarding the call from After RingTime 0 120s list If you select the Custom radio box Select the desired account from the Account list Select the desired radio box in the Alw...

Page 379: ...Matrix SPARSH VP710 User Guide 371 In No Answer Forward field select the ring time to wait before forwarding the call from After RingTime 0 120s list Click Confirm to save the change ...

Page 380: ...H VP710 User Guide To configure Diversion History Info feature via web user interface Click on Features General Information Select the desired value from the Diversion History Info list Click Confirm to save the change ...

Page 381: ...00 and it is not configurable To configure call forward via phone user interface To enable call forward in phone mode Swipe down from the top of the screen or swipe left right to go to the second idle screen Tap Settings Features Call Forward Tap the desired forwarding type Depending on your selection If you tap Always Forward Tap the On radio box in the Always Forward field In the Forward To fiel...

Page 382: ...to forward incoming calls to when the phone is busy In the On Code or Off Code field optional enter the busy forward on code or off code respectively If you tap No Answer Forward Tap the On radio box in the No Answer Forward field In the Forward To field enter the destination number you want to forward unanswered incoming calls to Tap the desired ring time for the call to wait before forwarding th...

Page 383: ...ard to enter the desired Call Forward setting screen according to the current forward type If you have not configured the call forward type tapping Forward will turn to the Always Forward setting screen To enable call forward in custom mode Do one of the following Swipe down from the top of the screen or swipe left right to go to the second idle screen Tap Settings Features Call Forward OR Press w...

Page 384: ...On radio box in the Always Forward field In the Forward To field enter the destination number you want to forward all incoming calls to In the On Code or Off Code field optional enter the always forward on code or off code respectively You can also enable always forward for all accounts Do the following Tap and then tap All Lines ...

Page 385: ...t Busy Forward Tap the On radio box in the Busy Forward field In the Forward To field enter the destination number you want to forward incoming calls to when the phone is busy In the On Code or Off Code field optional enter the busy forward on code or off code respectively You can also enable busy forward for all accounts Do the following ...

Page 386: ...ancel to cancel If you select No Answer Forward Tap the On radio box in the No Answer Forward field In the Forward To field enter the destination number you want to forward unanswered incoming calls to Tap the desired ring time for the call to wait before forwarding the call in the After Ring Time list The default ring time is 12 seconds ...

Page 387: ...10 User Guide 379 In the On Code or Off Code field optional enter the no answer forward on code or off code respectively You can also enable no answer forward for all accounts Do the following Tap and then tap All Lines ...

Page 388: ...en prompts Copy to all lines Tap OK to accept the change or Cancel to cancel Tap and then tap Save to save the change If you enable call forward for the default account the associated line icon will change to and the icon will appear on the status bar ...

Page 389: ...ds the corresponding code to the server when a certain action takes place For example if you set the Always Forward on code to be 71 may vary on different servers and the target number to be 1234 When you enable Always Forward on the IP phone the IP phone sends 711234 to the server and then the server will enable Always Forward feature on the server side hence being able to get the right status of...

Page 390: ...value in the pop up dialog box Tap to accept the change or to cancel To disable call forward in phone mode via phone user interface Do one of the following Swipe down from the top of the screen or swipe left right to go to the second idle screen Tap Settings Features Call Forward Tap the desired forwarding type Tap the Off radio box Tap to accept the change or to cancel OR Press when the phone is ...

Page 391: ...orwarding type Tap the Off radio box Tap and then tap Save to save the change Dynamic Forwarding To forward an incoming call to another party When the phone is ringing press the FWD soft key Enter the number you want to forward the incoming call to Press or tap FWD The touch screen prompts a call forward message Call forward is local to the phone and may be overridden by the server settings Call f...

Page 392: ...with HOLD SDP to request remote parties to stop sending media and to inform them that they are being held IP phone supports two call hold methods RFC 3264 which sets the a media attribute in the SDP to sendonly recvonly or inactive e g a sendonly By default this method is selected RFC 2543 which sets the c connection addresses for the media streams in the SDP to zero e g c 0 0 0 0 Procedure Call h...

Page 393: ...lick on Features General Information Select the desired value from the RFC 2543 Hold list Click Confirm to save the change To configure call hold tone and call hold tone delay via web user interface Click on Features General Information Select the desired value from the Play Hold Tone list ...

Page 394: ...0 User Guide Enter the desired time in the Play Hold Tone Delay field Click Confirm to save the change To place a call on hold Press or tap the Hold soft key during a call The following shows an audio only call has been held ...

Page 395: ... remind you that you still have a call on hold To resume a held call Press or tap the Resume soft key Multiple Calls on Hold If multiple calls are placed on hold do one of the following Tap the desired call and then tap the Resume soft key to retrieve it Tap the desired call and then tap the corresponding line key to retrieve it ...

Page 396: ...r locally To configure the characters the IP phone will filter via web user interface Click on Feature General Information Configuration File MAC cfg Configure the characters the IP phone filters when dialing For more information refer Appendix D Configuration Parameters Local Web User Interface Configure the characters the IP phone filters when dialing Navigate to http phoneIPAddress servlet m mo...

Page 397: ...Matrix SPARSH VP710 User Guide 389 Enter the desired characters in the Call Number Filter field Click Confirm to save the change ...

Page 398: ...call park will receive a call back This feature depends on support from a SIP server For more information on how to configure DSS Key for Call Park refer DSS Keys Call park is not available on all servers Contact your system administrator for more information Procedure Call park key can be configured using the configuration files or locally To configure a call park key via web user interface Click...

Page 399: ... the screen or swipe left right to go to the second idle screen Tap Settings Features DSS Keys Tap the desired line key Tap the Type field Tap Key Event in the pop up dialog box Tap the Key Type field Tap Call Park in the pop up dialog box Tap the Account ID field Tap the desired line in the pop up dialog box In the Label field optional enter the string that will appear on the touch screen ...

Page 400: ...rk key B retrieves the parked call by dialing the call park retrieve code from the extension present in the conference room The call is established by the system The call park code and call park retrieve code are predefined on the system server Contact your system administrator for more information If the parked call is not retrieved within a period of time assigned by the system the phone perform...

Page 401: ...icking up an incoming call on a specific extension You can pick up the incoming call using a directed pickup key or the DPickup soft key For more information on how to configure DSS Key for directed call pickup refer DSS Keys This feature depends on the support from a SIP server For many SIP servers directed call pickup requires a directed pickup code which can be configured on a phone or a per li...

Page 402: ...ickup code Click Confirm to save the change Local Web User Interface Assign a directed call pickup key Navigate to http phoneIPAddress serv let m mod_data p dsskey q load Configure directed call pickup code on a per line basis Navigate to http phoneIPAddress serv let m mod_data p account adv q load acc 0 Configure directed call pickup feature on a phone basis Navigate to http phoneIPAddress servle...

Page 403: ...ogramable Key In the desired DSS key field select Direct Pickup from the Type list In the Value field enter the directed call pickup code followed by the specific extension In the Label field optional enter the string that will appear on the touch screen Select the desired line from the Line list Click Confirm to save the change ...

Page 404: ...ll Pickup Code field enter the directed call pickup code Click Confirm to save the change To configure a directed pickup key via phone user interface Swipe down from the top of the screen or swipe left right to go to the second idle screen Tap Settings Features DSS Keys Select the desired DSS key Tap the Type field Tap Key Event in the pop up dialog box Tap the Key Type field Tap DPickup in the po...

Page 405: ... call directly Pick up the handset press the Speakerphone key or tap the line key DPickup appears on the touch screen Tap DPickup on your phone when the target phone receives an incoming call Enter the phone number which is receiving an incoming call Tap DPickup again The call is answered on your phone You can also configure a line key as a direct pickup key via phone user interface or web user in...

Page 406: ...n how to configure DSS Key for group call pickup refer DSS Keys This feature depends on support from a SIP server For many SIP servers group call pickup requires a group pickup code which can be configured on a phone If there are many incoming calls at the same time tapping the GPickup soft key on the phone will pick up the call that rings first The pickup group should be predefined contact your s...

Page 407: ... pickup code Click Confirm to save the change Local Web User Interface Assign a group call pickup key Navigate to http phoneIPAddress servlet m mod_data p dsskey q load Configure the group call pickup code on a per line basis Navigate to http phoneIPAddress servlet m mod_data p account adv q loa d acc 0 Configure group call pickup feature on a phone basis Navigate to http phoneIPAddress servlet m ...

Page 408: ...Group Call Pickup Code field enter the group call pickup code Click Confirm to save the change To configure a group call pickup key via web user interface Click on DSS Key Line Key or Programable Key In the desired DSS key field select Group Pickup from the Type list In the Value field enter the group call pickup code In the Label field optional enter the string that will appear on the touch scree...

Page 409: ...phone user interface Tap Settings Features DSS Keys Select the desired DSS key Tap the Type field Tap Key Event in the pop up dialog box Tap the Key Type field Tap GPickup in the pop up dialog box Tap the Account ID field Tap the desired line in the pop up dialog box In the Label field optional enter the string that will appear on the touch screen ...

Page 410: ...ia phone user interface or web user interface Once configured you can pick up a call by tapping the group pickup key directly The directed call pickup code and group call pickup code are predefined on the system server Contact your system administrator for more information Dialog Info Call Pickup Call pickup is implemented through SIP signals on some specific servers When this feature is enabled I...

Page 411: ...ert for BLF Pickup In this way you do not need to configure the directed call pickup code Procedure Dialog info call pickup can be configured using the configuration files or locally To configure dialog info call pickup via web user interface Click on Account Advanced Select the desired account from the Account list Configuration File MAC cfg Configure dialog info call pickup For more information ...

Page 412: ...404 Matrix SPARSH VP710 User Guide Select the desired value from the Dialog Info Call Pickup list Click Confirm to save the change ...

Page 413: ...rd You can also record audio only calls by tapping record URL record key For more information refer to Call Recording Using DSS Keys Record and URL Record In addition the IP phone allows you to record audio and access audio recording files by Recorder application For more information refer to Recorder If you use a record key to record a call the recorded file will be stored in servers For more inf...

Page 414: ...t key during a call If the recording starts successfully the recording icon and recording duration will appear on the bottom right of the touch screen Tap on the bottom right of the screen to set a mark Optional The icon changes to the number will increase if you set more marks There is a red flag on this moment when playing the recorded file If you tap the Hold soft key or press the key while rec...

Page 415: ...g When you end a call while recording the recording will be stopped and saved automatically To stop recording while the phone records do one of the following Swipe the soft key area left and then tap the Stop soft key during a call The status bar prompts Call has been successfully recorded on device ...

Page 416: ...nly that participant is recorded When a conference call is placed on hold recording of the conference is paused You can place or answer other calls which will be recorded in the same file When the conference call is resumed recording of the conference resumes All conference participants are recorded while recording If one of the participants presses only that participant is not recorded Call Recor...

Page 417: ...econd idle screen Tap Settings Features DSS Keys Tap the desired line key Tap the Type field Tap Key Event in the pop up dialog box Tap the Key Type field Tap Record in the pop up dialog box In the Label field Optional enter the string that will appear on the touch screen Tap to save the change or to cancel To configure a URL record key via phone user interface Swipe down from the top of the scree...

Page 418: ...essfully the recording icon will appear at the bottom right corner of the contact avatar and the icon indicator of the Record key or URL Record key will change to Tap the Record key or URL Record key again to stop recording The recording icon disappears from the bottom right corner of the contact avatar and the icon indicator of the Record key or URL Record key changes to To know the Recording sta...

Page 419: ...e server an HTTP GET message containing a specific URL The server processes these messages and decides to start or stop a recording If it is a video call you can only record the audio but not video by tapping record URL record key For more information on recording video calls refer to Call Recording Using Soft Key Record When a user taps a record key for the first time during a call the IP phone s...

Page 420: ... IP phone sends an HTTP GET message to the server and then the server will respond with a 200 OK message Procedure Record or URL record key can be configured using the configuration files Via SIP 2 0 UDP 10 3 20 14 5060 branch z9hG4bK175716007 From 1009 sip 1009 10 2 1 48 5060 tag 1385842459 To sip 1006 10 2 1 48 5060 tag 2383911905 Call ID 0_1289812066 10 3 20 14 CSeq 3 INFO Contact sip 1009 10 3...

Page 421: ...y field select Record from the Type list In the Label field Optional enter the string that will appear on the touch screen Click Confirm to save the change To configure a URL record key via web user interface Click on DSSKey Line Key In the desired DSS key field select URL Record from the Type list Enter the URL in the Value field ...

Page 422: ...414 Matrix SPARSH VP710 User Guide In the Label field optional enter the string that will appear on the touch screen Click Confirm to save the change ...

Page 423: ...ithin which the IP phone will cancel the dialing if the call is not answered Procedure Call timeout can be configured using the configuration files or locally Configuration File MAC cfg Configure the duration time in the ringback state For more information refer Appendix D Configuration Parameters ...

Page 424: ...in the Refer To header Normally call transfer is completed by pressing the transfer key Blind transfer on hook and Attended transfer on hook features allow the IP phone to complete the transfer through on hook When a user performs a semi attended transfer semi attended transfer feature determines whether to display the prompt n New Missed Call s n indicates the number of the missed calls on the de...

Page 425: ... change Blind Transfer Before performing a blind transfer except you use dial number method make sure that the transfer mode via Dsskey is configured as Blind Transfer For more information on how to configure it refer Transfer Mode via Dsskey To perform a blind transfer Press or tap the Transfer soft key during a call Do one of the following Enter the number you want to transfer the call to Press ...

Page 426: ... dial out in about 5seconds if you do not tap Transfer OR Tap and then tap Local Directory or Remote Phone Book to search the desired contact Tap the desired contact to complete the transfer For more information refer to Remote Phone Book OR Tap and then tap the desired list Tap the desired entry to complete the transfer The call is then connected to the number to which you are transferring ...

Page 427: ... speed dial or BLF key Drag the far site window to that speed dial or BLF key Then the call is connected to the number specified in the Value field of the speed dial or BLF key For more information on how to configure a speed dial or BLF key refer to DSS Keys Make sure you have an active call and one or more calls on hold drag one far site window to another far site window ...

Page 428: ...number method make sure that the transfer mode via Dsskey is configured as New Call or Attended Transfer For more information on how to configure it refer Transfer Mode via Dsskey To perform a semi attended transfer Press or tap the Transfer soft key during a call Do one of the following Enter the number you want to transfer the call to Press to dial out OR Enter the number you want to transfer th...

Page 429: ...r Before performing an attended transfer except you use dial number method make sure that the transfer mode via Dsskey is configured as New Call or Attended Transfer For more information on how to configure it refer to Transfer Mode via Dsskey To perform an attended transfer Press or tap the Transfer soft key during a call Do one of the following Enter the number you want to transfer the call to P...

Page 430: ...Tap and then tap the desired list Tap the desired entry to dial out After the party answers the call press or tap Transfer soft key to complete the transfer If you are using a handset the transfer can be completed by hanging up the handset ...

Page 431: ... server side call waiting feature They may vary on different servers Procedure Call waiting and call waiting tone can be configured using the configuration files or locally To configure call waiting via web user interface Click on Features General Information Select the desired value from the Call Waiting list In the Call Waiting On Code field optional enter the call waiting on code Configuration ...

Page 432: ...Off Code field optional enter the call waiting off code Click Confirm to save the change To configure call waiting tone via web user interface Click on Features Audio Select the desired value from the Call Waiting Tone list Click Confirm to save the change ...

Page 433: ...top of the screen or swipe left right to go to the second idle screen Tap Settings Features Call Waiting Tap the On radio box in the Call Waiting field Tap the On radio box in the Play Tone field In the On Code or Off Code field optional enter the call waiting on code or off code respectively Tap to save the change or to cancel ...

Page 434: ...r If the caller is present in the local directory the local contact name assigned to the caller should be preferentially displayed and stored in the call log Procedure CLIP can be configured using the configuration files or locally Configuration File MAC cfg Configure the presentation of the caller identity Specify whether to process Privacy header field Specify whether to process the P Preferred ...

Page 435: ...o configure the presentation of the caller identity via web user interface Click on Account Advanced Select the desired account from the Account list Select the desired value from the Caller ID Source list Click Confirm to save the change ...

Page 436: ... identity in the From header carried in the UPDATE message sent by the Callee as described in RFC 4916 In some cases the remote party will be different from the called line identification presentation due to call diversion If the Callee is present in the local directory the local contact name assigned to the Callee should be preferentially displayed Procedure COLP can be configured only using the ...

Page 437: ...ference or network conference Local Conference In Local conference you can create up to three way video conference call and five way audio only and video mixed conference The audio only and video mixed conference supports five parties including you in which you can include a maximum of three video calls Procedure Local conference can be configured using the configuration files or locally Configura...

Page 438: ...Account list Select Local Conference from the Conference Type list Click Confirm to save the change To set up a local conference call Place a call to the first party When the first party answers the call tap the Conference soft key to place a new call The active call is placed on hold Enter the number of the second party and then press or tap Conference ...

Page 439: ...til you have added all intended parties The phone will enter the video call full screen within 5 seconds during a call you may tap or blank area of the touch screen to see the soft keys To join calls in a conference Make sure you have an active call and one or more calls are on hold either on the same line key or a different line key Do one of the following Drag one far site window to another far ...

Page 440: ...10 User Guide The touch screen prompts the following Tap Conference OR Tap the desired call for conference and ensure that the call is active Tap the Conference soft key Tap the Hold call to join the calls in the conference ...

Page 441: ...l calls on hold Press to mute the conference call all other participants can hear each other but they cannot hear you Tap the EndCall soft key to drop the conference call Long tap the desired party if the far site supports audio calls only you can just tap it the phone will prompt a dialog box as the following picture shows You can do the following Tap Far Mute to mute the party The muted party ca...

Page 442: ...gether into a conference call Invite another party into an active conference call Network conference is not available on all servers For more information contact your system administrator IP phone implement network conference using the REFER method specified in RFC 4579 To use this feature contact your system administrator for the network conference URI in advance Procedure Network conference can ...

Page 443: ...rence Type list Enter the conference URI e g conference example com in the Conference URI field Click Confirm to save the change Network conference is configurable via web user interface only To set up a network conference call Place a call to the first party Tap the Conference soft key to place a new call The active call is placed on hold Enter the number of the second party and press or tap Conf...

Page 444: ...a local conference the calls of all the parties are dropped when the conference initiator drops the call Network conference does not have a conference initiator so if any party exits the network conference the remaining parties are still connected For more information on network conference refer to Network Conference Procedure Transfer on conference hang up can be configured using the configuratio...

Page 445: ...Matrix SPARSH VP710 User Guide 437 Select the desired value from the Transfer on Conference Hang up list Click Confirm to save the change ...

Page 446: ... user interface Click on Feature Door Phone Select the desired door phone from the Door Phone List Enter the display name of the door phone in the Display Name field Enter the number of the door phone in the Phone Number field If you leave it blank or enter the wrong number the IP phone will take the incoming door phone call as a normal call Enter the unlock PIN in the Unlock PIN field Select the ...

Page 447: ...Matrix SPARSH VP710 User Guide 439 Select the desired value from the Send Video list Click Confirm to save the change ...

Page 448: ... are not affected The DND on code and DND off code configured on IP phones are used to activate deactivate the server side DND feature They may vary on different servers Return Message When DND This feature defines the return code and the reason of the SIP response message for the rejected incoming call when DND is enabled on the IP phone The caller s phone touch screen displays the received retur...

Page 449: ...ear on the touch screen in the Label field Local Web User Interface Assign a DND key Navigate to http phoneIPAddress servlet p dsskey q load model 0 Configure DND Navigate to http phoneIPAddress servlet p features forward q load Specify the return code and the reason of the SIP response message when DND is enabled Navigate to http phoneIPAddress servlet p features general q load Phone User Interfa...

Page 450: ...eatures Forward DND Click the desired option in DND Status Enter the DND on code in the DND On Code field optional Enter the DND off code in the DND Off Code field optional Click Confirm to save the change To specify the return code and the reason when DND is enabled via web user interface Click on Features General Information ...

Page 451: ...desired type from the Return Code When DND list Click Confirm to save the change To specify the authorized numbers when DND is enabled via web user interface Click on Features General Information Select the desired value from the DND Emergency list ...

Page 452: ...D Authorized Numbers field Multiple numbers are separated by commas Click Confirm to save the change To enable DND in phone mode Swipe down from the top of the screen to enter the control center and toggle DND on The icon on the status bar indicates that DND is enabled ...

Page 453: ...ssed calls e g 1 New Missed Call s will appear on the touch screen To enable DND in custom mode for a specific account Swipe down from the top of the screen to enter the control center and then tap DND The touch screen displays a list of accounts registered on the phone Tap the desired account Tap the On radio box in the Status field ...

Page 454: ...ter the DND on code or off code respectively in the On Code or Off Code field Tap to save the change or to cancel If you enable DND for the default account the associated line icon will change to and the icon will appear on the status bar ...

Page 455: ...D for all accounts all line icons will change to and the icon will appear on the status bar To disable DND in phone mode Swipe down from the top of the screen to enter the control center and then tap DND To disable DND in custom mode Swipe down from the top of the screen to enter the control center and then tap DND Tap the desired account Tap the Off radio box of the DND Enable field ...

Page 456: ...448 Matrix SPARSH VP710 User Guide Tap to save the change or to cancel DND authorized number is configurable via web user interface only ...

Page 457: ... IP phone for synchronizing the status Conversely if you change the status of one of these features on the IP phone then the IP phone notifies the server for synchronizing the status Procedure Feature key synchronization can be configured using the configuration files or locally To configure key synchronization via web user interface Click on Features General Information Configuration File MAC cfg...

Page 458: ...450 Matrix SPARSH VP710 User Guide Select the desired value from the Feature Key Synchronization list Click Confirm to save the change ...

Page 459: ...e is applicable to the following features Voice Mail Pick up Group Pick up Barge In Retrieve Call Park Call Pull Procedure Hide feature access codes feature can be configured using the configuration files or locally Configuration File MAC cfg Configure the hide feature access codes feature For more information refer Appendix D Configuration Parameters Local Web User Interface Configure the hide fe...

Page 460: ...P710 User Guide To configure hide feature access codes feature via web user interface Click on Features General Information Select the desired value from the Hide Feature Access Codes list Click Confirm to save the change ...

Page 461: ...dle When the monitored user places a call a busy indicator on the supervisor s phone indicates that the user s phone is in use When the monitored user is idle the supervisor can tap the intercom key to automatically connect with a pre configured target extension for outgoing intercom calls When the monitored user receives an incoming call the supervisor can tap the intercom key to pick up the call...

Page 462: ...number in the Value field In the Label field optional enter the string that will appear on the touch screen In the Extension field optional enter the directed call pickup code Configuration File MAC cfg Configure the intercom subscription Assign an intercom key For more information refer Appendix D Configuration Parameters Local Web User Interface Assign an intercom key Navigate to http phoneIPAdd...

Page 463: ...field In the Extension field optional enter the directed call pickup code If it is configured when the target extension receives an incoming call you can tap the intercom key to pick up the call directly Contact your system administrator for more information Tap to save the change or to cancel Incoming Intercom Calls The IP phone supports automatically answering an incoming intercom call by defaul...

Page 464: ...ed the phone plays a warning tone before answering the intercom call If Intercom Tone is disabled the phone automatically answers the intercom call without warning By default it is enabled Intercom Barge You can enable or disable the phone to automatically answer an incoming intercom call while there is already an active call on the phone If Intercom Barge is enabled the phone automatically answer...

Page 465: ...e the change To configure intercom features via phone user interface Swipe down from the top of the screen or swipe left right to go to the second idle screen Tap Settings Features Intercom Configuration File MAC cfg Configure incoming intercom call feature For more information refer Appendix D Configuration Parameters Local Web User Interface Configure incoming intercom call feature Navigate to h...

Page 466: ... When the target extension receives an incoming call the intercom key icon of the target extension will become and solid If you configure the directed call pickup code in advance you can pick up the target extension s incoming call by tapping the intercom key You can configure the directed call pickup code when configuring an intercom key For more information refer to To configure an intercom key ...

Page 467: ...uto answer can be configured using the configuration files or locally To configure IP direct auto answer via web user interface Click on Features General Information Select the desired value from the IP Direct Auto Answer list Configuration File MAC cfg Configure IP direct auto answer For more information refer Appendix D Configuration Parameters Local Web User Interface Configure IP direct auto a...

Page 468: ...460 Matrix SPARSH VP710 User Guide Click Confirm to save the change ...

Page 469: ...can be statically configured by an administrator Stateless Address Auto configuration SLAAC ICMPv6 SLAAC is one of the most convenient methods to assign IP addresses to IPv6 nodes SLAAC requires no manual configuration of the IP phone minimal if any configuration of routers and no additional servers To use IPv6 SLAAC the IP phone must be connected to a network with at least one IPv6 router This ro...

Page 470: ... Enabled Disabled The IP phone can obtain the IPv6 address and the other network settings via DHCPv6 Enabled Enabled The IP phone can obtain the IPv6 address via SLAAC and obtain other network settings via DHCPv6 Configuration File MAC cfg Configure the IPv6 address assignment method Configure the IPv6 static DNS address Configure the IPv6 static DNS For more information refer Appendix D Configura...

Page 471: ... on Network Basic Select the desired address mode IPv6 or IPv4 IPv6 from the Mode IPv4 IPv6 list In the IPv6 Config block select the DHCP or the Static IP Address radio box If you select the Static IP Address radio box configure the IPv6 address and other configuration parameters in the corresponding fields ...

Page 472: ...can configure the static DNS address in the corresponding fields Click Confirm to save the change A dialog box pops up to prompt that the settings will take effect after a reboot Click OK to reboot the phone To configure SLAAC feature via web user interface Click on Network Advanced ...

Page 473: ...ace Swipe down from the top of the screen or swipe left right to go to the second idle screen Tap Settings Advanced default password admin Network WAN Port Tap the IP Mode field Tap IPv6 or IPv4 and IPv6 in the pop up dialog box Tap IPv6 Tap the Type field Tap the desired IPv6 address assignment method in the pop up dialog box If you select the Static IP configure the IPv6 address and other networ...

Page 474: ... to the second idle screen Tap Settings Advanced default password admin Network WAN Port IPv6 Tap the Type field Tap DHCP in the pop up dialog box Tap the Static DNS field Tap Enabled in the pop up dialog box Enter the desired value in the Primary DNS and Secondary DNS field respectively Tap to save the change or to cancel The phone prompts you to reboot the phone Tap OK to reboot the phone The se...

Page 475: ...dure Logon wizard can be configured using the configuration files or locally To configure logon wizard feature via web user interface Click on Features General Information Configuration File MAC cfg Configure the logon wizard For more information refer Appendix D Configuration Parameters Local Web User Interface Configure the logon wizard Navigate to ttp phoneIPAddress servlet m mod_data p feature...

Page 476: ...468 Matrix SPARSH VP710 User Guide Select the desired value from the Logon Wizard list Click Confirm to save changes ...

Page 477: ...ffers from different servers Contact your system administrator for more information Leaving Voice Mails To leave a voice mail You can leave a voice mail when the callee is busy or inconvenient to answer the call Follow the voice prompt from the system server to leave a voice mail and then hang up Configuring the Voice Mail Access Codes To configure voice mail access codes via phone user interface ...

Page 478: ...t the voice mail access code Follow the voice prompt to listen to your voice mail Before listening to voice mails ensure that the voice mail access code has been configured For more information refer to Configuring the Voice Mail Access Codes To view voice mails via phone user interface Swipe left or right to go to the second idle screen Tap to launch Message application Tap View Voice Mail The to...

Page 479: ...ail s You can configure the phone not to display the pop up prompt contact your system administrator for more information The icon on the status bar has a counter indicating the number of messages you haven t heard yet Voice Mail Tone Voice mail tone feature allows the IP phone to play a warning tone when receiving a new voice mail You can customize the warning tone or select specialized tone sets...

Page 480: ...tures General Information Select the desired value from the Voice Mail Tone list Click Confirm to save the change Local Web User Interface Configure whether to play a warning tone when the IP phone receives a new voice mail Navigate to http phoneIPAddress servlet m m od_data p features general q load ...

Page 481: ...ry updates The server sends a message summary NOTIFY within the subscription dialog each time the MWI status changes Solicited MWI For this you must enable MWI subscription feature on the IP phone The IP phone supports subscribing the MWI messages to the account or the voice mail number The MWI Subscription parameters you need to know The IP phone will send SUBSCRIBE messages for MWI service to th...

Page 482: ...basis Configure the presentation of audio and visual MWI For more information refer Appendix D Configuration Parameters Local Web User Interface Configure subscribe for MWI Configure subscribe MWI to voice mail Configure the voice mail number on a per line basis Configure the presentation of audio and visual MWI Navigate to http phoneIPAddress servlet m mod_ data p account adv q load acc 0 Phone U...

Page 483: ...ix SPARSH VP710 User Guide 475 To configure subscribe for MWI via web user interface Click on Account Advanced Select the desired account from the Account list Select Enabled from the Subscribe for MWI list ...

Page 484: ...atrix SPARSH VP710 User Guide Enter the period time in the MWI Subscription Period Seconds field Click Confirm to save the change The IP phone will subscribe to the account number for MWI service by default ...

Page 485: ...configure Subscribe MWI to voice mail via web user interface Click on Account Advanced Select the desired account from the Account list Select Enabled from the Subscribe for MWI list Select Enabled from the Subscribe MWI To Voice Mail list ...

Page 486: ...RSH VP710 User Guide Enter the desired voice mail number in the Voice Mail field Click Confirm to save the change The IP phone will subscribe to the voice mail number for MWI service using Subscribe MWI to Voice Mail ...

Page 487: ...Matrix SPARSH VP710 User Guide 479 To configure the presentation of audio and visual MWI via web user interface Click on Account Advanced Select the desired account from the Account list ...

Page 488: ...ave the change For proper functioning of the Voice Mail MWI with the Matrix PBX server Subscribe for MWI parameter must be Enabled and Subscribe MWI To Voice Mail parameter must be Disabled Also the feature access code Voice Mail Retrieval Number must be programmed in the Voice Mail box here it is shown as 9999 ...

Page 489: ...diately plays audio from the source located LAN Internet to the held party MoH server is configurable via web user interface only Contact your system administrator for the SIP URI Procedure Music on hold MoH can be configured using the configuration files or locally Configuration File MAC cfg Configure music on hold on a per line basis Configure the way on how the IP phone processes music on hold ...

Page 490: ...eld Click Confirm to save the change When you have placed a call on hold the held party can hear the music Music on Hold is not available on all servers There is no need to specify the SIP URI if the MoH feature is enabled by default on the server and the server can play audio to the held party For more information contact your server administrator For this feature to function all involved parties...

Page 491: ...he microphone of the active audio device during an active call so that the other party cannot hear you If allow mute feature is disabled you cannot mute an active call Procedure Allow mute can be configured using the configuration files or locally To configure allow mute via web user interface Click on Feature General Information Configuration File MAC cfg Configure allow mute feature For more inf...

Page 492: ...art the phone It prevents the other party from hearing the noise coming from your room when auto answer is enabled on your phone When you mute the phone in an idle state or any other states the mute key LED illuminates solid red and the icon appears on the status bar Make sure that the Keep mute feature should be pre configured by your system administrator Procedure Keep mute can be configured usi...

Page 493: ...Matrix SPARSH VP710 User Guide 485 The following shows the keep mute icon on the status bar when mute is enabled The following shows an audio only call has been muted ...

Page 494: ...486 Matrix SPARSH VP710 User Guide The following shows a video call has been muted ...

Page 495: ...n files or locally To configure the notification popups via web user interface Click on Features Notification Popups Select the desired value from the Display Voice Mail Popup list Select the desired value from the Display Missed Call Popup list Configuration File MAC cfg Configure notification popups For more information refer Appendix D Configuration Parameters Local Web User Interface Configure...

Page 496: ...488 Matrix SPARSH VP710 User Guide Select the desired value from the Display Forward Call Popup list Click Confirm to save the change The following shows an example of missing a call Pop up message box ...

Page 497: ...n be configured using the configuration files or locally To configure password dial via web user interface Click on Features General Information Enter the prefix of password dial in the PswPrefix field Enter the desired number of hidden digits in the PswLength field Configuration File MAC cfg Configure password dial feature For more information refer Appendix D Configuration Parameters Local Web U...

Page 498: ...490 Matrix SPARSH VP710 User Guide Select the desired value from the PswDial list Click Confirm to save the change ...

Page 499: ...that last called you Procedure ReCall key can be configured using the configuration files or locally To configure a recall key via web user interface Click on DSSKey Line Key or Programmable Key Configuration File MAC cfg Assign a recall key For more information refer Appendix D Configuration Parameters Local Web User Interface Assign a recall key Navigate to http phoneIPAddress servlet m mod_data...

Page 500: ...n Click Confirm to save the change To configure recall key via phone user interface Swipe down from the top of the screen or swipe left right to go to the second idle screen Tap Settings Features DSS Keys Tap the desired line key Tap the Type field and tap to select Key Event in the pop up dialog box Tap the Key Type field and tap to select ReCall in the pop up dialog box ...

Page 501: ...Guide 493 In the Label field optional enter the string that will appear on the touch screen Tap to accept the change or to cancel You can also tap on the idle screen to configure a ReCall key For further details refer DSS Keys ...

Page 502: ...red using the configuration files or locally To configure recent call in dialing via web user interface Click on Directory Setting Select Enabled from the Recent Call In Dialing list Click Confirm to save the change Configuration File MAC cfg Configure recent call in dialing feature For more information refer Appendix D Configuration Parameters Local Web User Interface Configure recent call in dia...

Page 503: ...dialing interface Pick up the handset press the Speakerphone key or tap the line key The touch screen displays the placed calls list Drag up and down to scroll through placed calls You can also enter a few continuous characters of the contact name or continuous numbers of the contact number office mobile or other number to search from placed calls list ...

Page 504: ...ransfer BLF BLF List For more information on how to configure the DSS Key refer to Configuring DSS Key Procedure Transfer mode via dsskey can be configured using the configuration files or locally To configure transfer mode via dsskey via web user interface Click on Features Transfer Select the desired value from the Transfer Mode via Dsskey list Click Confirm to save the change Configuration File...

Page 505: ...p Field BLF Busy Tone Delay CDP Configuring the IP Phone for Use with a Firewall or NAT Distinctive Ring Tones DTMF Early Media Hot Desking Lightweight Directory Access Protocol LDAP Linker Layer Discovery Protocol LLDP Multicast Paging Quality of Service QoS Reboot in Talking Redial Tone Reserve in User Name Return Code When Refuse Ringing Timeout Send User phone Server Redundancy Session Timer S...

Page 506: ...RSH VP710 User Guide Static DNS Cache Tones Unregister When Reboot Use Outbound Proxy in Dialing Virtual Private Network VPN VLAN Web Server Type 180 Ring Workaround 802 1X Authentication 100 Reliable Retransmission ...

Page 507: ...i bin ConfigManApp com key variable value and http s phoneIPAddress cgi bin cgiServer exx key variable value SIP Notify Message In addition MATRIX IP phones support performing the specified action immediately by accepting a SIP NOTIFY message with the Event ACTION URI header from a SIP proxy server The message body of the SIP NOTIFY message may contain variable named as key and variable value whic...

Page 508: ...TRIX SPARSH VP710 58 80 196 2 00 1b 09 04 8e 3c Event ACTION URI Content Type message sipfrag Content Length 6 Message Body key SPEAKER Variable Value Phone Action OK Tap Settings Status SPEAKER Press the Speakerphone key F_TRANSFER Transfer the call to another party VOLUME_UP Increase the volume VOLUME_DOWN Decrease the volume MUTE Mute the call F_HOLD HOLD Place an active call on hold F_CONFEREN...

Page 509: ...x for the IP phone xxx means the destination number The valid value of n means the duration time seconds before forwarding incoming calls n is the times of 6 e g 24 It is only applicable to no answer forward feature Note It works only if the call forward mode is Phone the always busy no answer forward feature will apply to all the accounts on the phone Example http 10 10 20 10 servlet key NoAnswFw...

Page 510: ... IP phone receives a GET request from the trusted IP address for the first time the touch screen prompts the message Allow Remote Control You can specify one or more trusted IP addresses on the IP phone or configure the IP phone to receive and handle the URI from any IP address If you are using SIP NOTIFY message method you do not need to specify the trusted IP address for action URI But you shoul...

Page 511: ...ed by commas If you enter any in this field the IP phone can receive Configuration File MAC cfg Configure the IP phone to receive the action URI requests Configure the IP phone to pop up the Allow Remote Control prompt Specify the trusted IP address es for sending the action URI to the IP phone For more information refer Appendix D Configuration Parameters Local Web User Interface Specify the trus...

Page 512: ... IP address of the computer is included in the trusted IP address for Action URI on the phone For more information on the trusted IP address refer to Configuring Trusted IP Address for Action URI When you capture the screen display the IP phone may prompt you to enter the user name and password of the administrator if web browser does not remember the user name and password for web user interface ...

Page 513: ...n a minimum interval of 4 seconds Scenario B Placing a Call via Web User Interface You can place a call via web user interface Before doing it ensure that the IP address of your computer is included in the trusted IP address for Action URI on the phone For more information on the trusted IP address refer to Configuring Trusted IP Address for Action URI If you place a call via web user interface bu...

Page 514: ...cally dial out the number You can click Cancel to end the call If it is the first time you place a call via web user interface the touch screen will prompt the message Allow remote control Tap OK on the phone to allow remote control and then the phone will automatically dial out the number You can also place an IP direct call via web user interface The IP phone supports either IPv4 or IPv6 address...

Page 515: ... phone receives an incoming call Outgoing Call When the IP phone places a call Established When the IP phone establishes a call Terminated When the IP phone terminates a call Open DND When the IP phone enables the DND mode Close DND When the IP phone disables the DND mode Open Always Forward When the IP phone enables the always forward Close Always Forward When the IP phone disables the always for...

Page 516: ... Incoming Call When the IP phone forwards an incoming call Reject Incoming Call When the IP phone rejects an incoming call Answer New In Call When the IP phone answers a new call Transfer Finished When the IP phone completes to transfer a call Transfer Failed When the IP phone fails to transfer a call Idle To Busy When the state of the IP phone changes from idle to busy Busy To Idle When the state...

Page 517: ...ll receives an incoming call or establishes a call local The SIP URI of the caller when the IP phone places a call The SIP URI of the callee when the IP phone receives an incoming call remote The SIP URI of the callee when the IP phone places a call The SIP URI of the caller when the IP phone receives an incoming call display_local The display name of the caller when the IP phone places a call The...

Page 518: ...terface Click on Features Action URL Enter the action URLs in the corresponding fields Click Confirm to save the change Configuration File MAC cfg Configure action URL For more information refer Appendix D Configuration Parameters Local Web User Interface Configure action URL Navigate to ttp phoneIPAddress servlet m mod_data p features actionurl q l oad ...

Page 519: ...ou disable answer by hand feature you need to tap the corresponding line key or the Answer soft key to answer an incoming call after picking up the handset pressing the Speakerphone key or pressing the HEADSET key Procedure Answer by hand can be configured using the configuration files Configuration File MAC cfg Configure answer by hand For more information refer Appendix D Configuration Parameter...

Page 520: ...te the application via Web User Interface only To install the desired application on the IP Phone you need to upload the apk file of the application via Web User Interface Once the file is uploaded the application is installed on the IP Phone To install the third party application via Web User Interface Login as Admin OR Login as User In Settings click Application ...

Page 521: ...ion of some of the Matrix authorised applications refer to Application Compatibility List To un install the application click the Uninstall button next to the application you want to delete The application will get un installed To update the application click the Update button next to the application you want to update The application will get updated When you upload the apk file of the applicatio...

Page 522: ...s BLF list using a SUBSCRIBE NOTIFY mechanism as specified in RFC 3265 This feature depends on support from a SIP server Visual Alert and Audio Alert for BLF Pickup Visual and audio alert for BLF pickup allow the supervisor s phone to play an alert tone and display a visual prompt e g 6001 6002 6001 is the monitored extension which receives an incoming call from 6002 when the monitored user receiv...

Page 523: ...b User Interface Assign a BLF key Navigate to http phoneIPAddress servlet m mod_data p dsskey q l oad Specify whether to use visual alert and audio alert for BLF pickup Navigate to http phoneIPAddress servlet m mod_data p features callpickup q load Configure the period of the BLF subscription Configure whether to handle NOTIFY messages out of the BLF dialog Navigate to http phoneIPAddress servlet ...

Page 524: ...change To configure visual alert and audio alert for BLF pickup via web user interface Click on Features Call Pickup Select the desired value from the Visual Alert for BLF Pickup list Select the desired value from the Audio Alert for BLF Pickup list call pickup code in the Extension field Click Confirm to save the change ...

Page 525: ... the Account list Enter the desired period of BLF subscription in the Subscribe Period Seconds field Click Confirm to save the change To configure out dialog BLF via web user interface Click on Account Advanced Select the desired account from the Account list Select the desired value from the Out Dialog BLF list Click Confirm to save the change ...

Page 526: ... box Enter the string that will appear on the touch screen in the Label field Enter the phone number or extension you want to monitor in the Value field Enter the directed call pickup code in the Extension field Tap to accept the change or to cancel When the monitored line receives an incoming call the following occurs on your phone The phone plays a warning tone if enabled The BLF key icon flashe...

Page 527: ...ows an incoming call from 1024 on the monitored line You can do the following actions Tap the DPickup soft key to pick up the call Tap the Send soft key to dial out the monitored phone number Tap the NewCall soft key to place a new call Tap the Cancel soft key to exit the screen ...

Page 528: ...usy tone is audible Procedure Busy tone delay can be configured using the configuration files or locally To configure busy tone delay via web user interface Click on Features General Information Configuration File MAC cfg Configure busy tone delay For more information refer Appendix D Configuration Parameters Local Web User Interface Configure busy tone delay Navigate to http phoneIPAddress servle...

Page 529: ...Matrix SPARSH VP710 User Guide 521 Select the desired value from the Busy Tone Delay Seconds list Click Confirm to save the change ...

Page 530: ... by the switch the IP phone perform an update and reboot This allows the IP phone to be plugged into any switch obtain their VLAN IDs and then start communications with the call control Procedure CDP can be configured using the configuration files or locally To configure CDP via web user interface Click on Network Advanced In the CDP block select the desired value from the Active list Enter the de...

Page 531: ... feature via phone user interface Tap Settings Advanced default password admin Network CDP CDP Status Tap the On radio box in the CDP Status field Enter the priority value 1 3600s in the Packet Interval field Tap to save the change or to cancel The phone prompts you to reboot the phone Tap OK to reboot the phone The settings will take effect after a reboot ...

Page 532: ... default the IP phone communicates through UDP ports in the 50000 50249 range for video and voice control The phone uses only a small number of these ports during a call The exact number depends on the number of participants in the call the protocol used and the number of ports required for the type of call video or voice The following tables identify the number of ports required per connection by...

Page 533: ...e 2 UDP Ports Each additional video participant requires 4 UDP ports Each additional audio participant requires 2 UDP ports Phone Maximum Connections Required Ports for a SIP Call Matrix SPARSH VP710 Three way video call and two audio only calls 16 UDP 50000 50015 Configuration File MAC cfg Configure the range of the UDP ports Configure the range of the TCP ports For more information refer Appendi...

Page 534: ...d UDP port scope in the UDP Port Scope field Make sure the port range consists of 20 ports for proper functioning of the IP phone Enter the desired TCP port scope in the TCP Port Scope field Click Confirm to save the change A dialog box pops up to prompt that settings will take effect after a reboot Click OK to reboot the phone ...

Page 535: ...ed back to the private address e g iAddr port1 Address Restricted Cone NAT works similar like full cone NAT A public host hAddr any sends packets to iAddr port1 through eAddr port2 only if iAddr port1 has previously sent a packet to hAddr any Any means the port number doesn t matter Port Restricted Cone NAT works similar like full cone NAT A public host hAddr hPort sends packets to iAddr port1 thr...

Page 536: ...enable the STUN feature you can find that the IP phone sends Binding Request to the STUN server and then mapped IP address and port is placed in the Binding Response Binding Success Response MAPPED ADDRESS 59 61 92 59 19232 SIP and TLS Source Ports for NAT Traversal You can configure the SIP and TLS source ports on the IP Phone Previously the IP phone used default values 5060 for UDP TCP and 5061 ...

Page 537: ...ppendix D Configuration Parameters Local Web User Interface Configure NAT traversal and STUN server Navigate to http phoneIPAddress servlet m mod_data p network adv q load Configure local SIP port and TLS SIP port Navigate to http phoneIPAddress servlet m mod_data p settings sip q load Configure NAT traversal on a per line basis Navigate to http phoneIPAddress servlet m mod_data p account register...

Page 538: ...e list Enter the IP address or the domain name of the STUN server in the STUN Server field Enter the port of the STUN server in the STUN Port 1024 65000 field Click Confirm to save the change A dialog box pops up to prompt that settings will take effect after a reboot Click OK to reboot the phone To configure NAT traversal for account via web user interface Click on Account Register ...

Page 539: ...bled from the NAT list Click Confirm to save the change To configure local SIP port and TLS SIP port via web user interface Click on Settings SIP Enter the desired local SIP port in the Local SIP Port field Enter the desired TLS SIP port in the TLS SIP Port field Click Confirm to save the change ...

Page 540: ...he domain name of the STUN server in the STUN Server field Enter the port of the STUN server in the STUN Port field Tap to save the change or to cancel The phone prompts you to reboot the phone Tap OK to reboot the phone The settings will take effect after a reboot To configure NAT traversal for a specific account via phone user interface Swipe down from the top of the screen or swipe left right t...

Page 541: ...using the configuration files or locally Configuration File MAC cfg Configure the type of keep alive packets on a per line basis Configure the keep alive interval on a per line basis For more information refer Appendix D Configuration Parameters Local Web User Interface Configure the type of keep alive packets on a per line basis Configure the keep alive interval on a per line basis Navigate to ht...

Page 542: ...he Keep Alive Interval Seconds field Click Confirm to save the change Rport The Session Initiation Protocol SIP operates over UDP and TCP When used with UDP responses to requests are returned to the source address the request came from and returned to the port written into the topmost Via header of the request message However this behavior is not desirable when the client is behind a Network Addre...

Page 543: ...nfigured using the configuration files or locally To configure Rport feature via web user interface Click on Account Advanced Select the desired account from the Account list Configuration File MAC cfg Configure NAT Rport feature on a per line basis For more information refer Appendix D Configuration Parameters Local Web User Interface Configure NAT Rport feature on a per line basis Navigate to ht...

Page 544: ...536 Matrix SPARSH VP710 User Guide Select the desired value from the RPort list Click Confirm to save the change ...

Page 545: ...ly played Following is the format of Alert Info headers Alert Info Bellcore drN Alert Info ringtone N or Alert Info MyMelodyN Alert Info URL Alert Info info info text x line id 0 Alert Info Bellcore drN If the Alter Info header contains the keyword Bellcore drN the IP phone will play the desired ring tone The following table identifies the corresponding ring tone Examples Alert Info http 127 0 0 1...

Page 546: ...bled on the server side Bellcore Tone Pattern ID Pattern Cadence Minimum Duration ms Nominal Duration ms Maximum Duration ms Bellcore dr1 standard 1 Ringing 1800 2000 2200 Silent 3600 4000 4400 Bellcore dr2 2 Ringing Long 630 800 1025 Silent 315 400 525 Ringing Long 630 800 1025 Silent 3475 4000 4400 Bellcore dr3 3 Ringing Short 315 400 525 Silent 145 200 525 Ringing Short 315 400 525 Silent 145 2...

Page 547: ...ne id 0 info MyMelody2 The following table identifies the corresponding local ring tone Alert Info URL If the Alert Info header contains a remote URL the IP phone will try to download the WAV ring tone file from the URL and then play the remote ring tone if the value of the parameter account X alert_info_url_enable is set to 1 or Distinctive Ring Tones is Enabled on the web user interface or play ...

Page 548: ... http 10 1 0 31 info family x line id 0 The IP phone will answer the incoming calls automatically without playing the ring tone if the INVITE request contains the following type of strings Alert Info Auto Answer Alert Info info alert autoanswer Alert Info answer after 0 or Alert Info Answer After 0 If enable auto answer tone feature is enabled the phone plays a warning tone to alert you before ans...

Page 549: ...d Select the desired account from the Account list Local Web User Interface Configure distinctive ring tones Navigate to http phoneIPAddress servlet m mod_data p account adv q load acc 0 Configure the internal ringer text and internal ringer file Navigate to http phoneIPAddress servlet m mod_data p settings ring q load ...

Page 550: ...k Confirm to save the change To configure the internal ringer text and internal ringer file via web user interface Click on Settings Ring Enter the keywords in the Internal Ringer Text fields Select the desired ring tones for each text from the Internal Ringer File list Click Confirm to save the change ...

Page 551: ...33 DTMF digits are transmitted by RTP Events compliant to RFC 2833 INBAND DTMF digits are transmitted in the voice band SIP INFO DTMF digits are transmitted by SIP INFO messages RFC 2833 DTMF digits are transmitted using the RTP Event packets that are sent along with the voice path These packets use RFC 2833 format and must have a payload type that matches what the other end is listening for The p...

Page 552: ...uration File MAC cfg Configure the method of transmitting DTMF digit and the payload type Configure the number of times for the IP phone to send the end RTP Event packet Configure the duration time for DTMF Configure the frequency level of DTMF digits For more information refer Appendix D Configuration Parameters Local Web User Interface Configure the method of transmitting DTMF digits and the pay...

Page 553: ...k on Account Advanced Select the desired account from the of Account list Select the desired value from the DTMF Type list If SIP INFO or RFC2833 SIP INFO is selected select the desired value from the DTMF Info Type list Enter the desired value in the DTMF Payload Type 96 127 field Click Confirm to save the change ...

Page 554: ... desired value 1 3 from the DTMF Repetition list Click Confirm to save the change Suppress DTMF Display Suppress DTMF display allows the IP phone to suppress the display of DTMF digits during an active call DTMF digits are displayed as on the touch screen Suppress DTMF display delay defines whether to display the DTMF digits for a short period of time before displaying as ...

Page 555: ...sired value from the Suppress DTMF Display list Select the desired value from the Suppress DTMF Display Delay list Click Confirm to save the change Configuration File MAC cfg Configure suppress DTMF display and suppress DTMF display delay For more information refer Appendix D Configuration Parameters Local Web User Interface Configure suppress DTMF display and suppress DTMF display delay Navigate ...

Page 556: ... be performed using the configuration files or locally To configure transfer via DTMF via web user interface Click on Features General Information Select the desired value from the DTMF Replace Tran list Configuration File MAC cfg Configure transfer via DTMF For more information refer Appendix D Configuration Parameters Local Web User Interface Configure transfer via DTMF Navigate to http phoneIPA...

Page 557: ... feature is enabled you can hear the DTMF tone when the keypad of the IP phone is pressed during a call Procedure Configuration changes can be performed using the configuration files or locally Configuration File MAC cfg Configure play local DTMF tone For more information refer Appendix D Configuration Parameters Local Web User Interface Configure play local DTMF tone Navigate to http phoneIPAddre...

Page 558: ... SPARSH VP710 User Guide To configure play local DTMF tone via web user interface Click on Features General Information Select the desired value from the Play Local DTMF Tone list Click Confirm to save the change ...

Page 559: ...ough the 183 message When the caller receives a 183 message with SDP before the call is established a media channel is established This channel is used to provide the early media stream for the caller To configure Early media via web user interface Click on Account Advanced Select the desired account from the Account list Select the desired value from the Early Media list Click Confirm to save the...

Page 560: ...desking key in advance Hot Desking is useful for people who are often away from their own desks and must work from another Hot Desking allows them to use all the features and facilities of their own extension from another Hot desking is not available on all servers For more information contact your system administrator Procedure Hot desking key can be configured using the configuration files or lo...

Page 561: ...ve the change To configure a hot desking key via phone user interface Swipe down from the top of the screen or swipe left right to go to the second idle screen Tap Settings Features DSS Keys Tap the desired line key Tap the Type field Tap Key Event in the pop up dialog box Tap the Key Type field Tap Hot Desking in the pop up dialog box ...

Page 562: ...g that will appear on the touch screen Tap to save the change or to cancel To use hot desking Tap the hot desking key when the phone is idle The touch screen prompts the following warning Tap OK Registration configurations of all accounts on the phone will be cleared immediately ...

Page 563: ...Matrix SPARSH VP710 User Guide 555 The login wizard will be displayed as below Enter the login information in each field Tap to save the change or to cancel For details refer Logon Wizard ...

Page 564: ...hese entries When an LDAP server is properly configured the IP phone can look up entries from the LDAP server in a wide variety of ways The LDAP server indexes all the data in its entries and filters can be used to select the desired entry or group and return the desired information Configurations on the IP phone limit the amount of the displayed entries when querying from the LDAP server and deci...

Page 565: ...erface Click on Directory LDAP Enter the values in the corresponding fields Configuration File MAC cfg Configure LDAP Assign an LDAP key For more information refer Appendix D Configuration Parameters Local Web User Interface Configure LDAP Navigate to http phoneIPAddress servlet m mod_data p contacts LDAP q load Assign an LDAP key Navigate to http phoneIPAddress servlet m mod_data p dsskey q load ...

Page 566: ...elect the desired values from the corresponding lists Click Confirm to save the change To configure an LDAP key via web user interface Click on DSSKey Line Key or Programable Key In the desired DSS key field select LDAP from the Type list ...

Page 567: ...ature via phone user interface Swipe down from the top of the screen or swipe left right to go to the second idle screen Tap Settings Features DSS Keys Tap the desired DSS key Tap the Type field Tap Key Event in the pop up dialog box Tap the Key Type field Tap LDAP in the pop up dialog box In the Label field Optional enter the string that will appear on the touch screen ...

Page 568: ...560 Matrix SPARSH VP710 User Guide Tap to save the change or to cancel ...

Page 569: ...point Discovery LLDP MED is published by the Telecommunications Industry Association TIA It is an extension to LLDP that operates between endpoint devices and network connectivity devices LLDP MED specifically provides support for voice over IP VoIP applications and provides the following capabilities Capabilities Discovery allows the IP phone to determine the capabilities that the connected switc...

Page 570: ...capabilities are Bridge and Telephone by default Port Description Description of port that sends data unit The default value is WAN PORT IEEE Std 802 3 Organizationally Specific TLV MAC PHY Configuration Status Duplex and bit rate settings of the IP phone The Auto Negotiation is supported and enabled by default The advertised capabilities of PMD Auto Negotiation is 100BASE TX full duplex mode 100B...

Page 571: ...e L2 priority and DSCP value Extended Power via MDI Power type source priority and value Inventory Hardware Revision Hardware revision of the IP phone Inventory Firmware Revision Firmware revision of the IP phone Inventory Software Revision Software revision of the IP phone Inventory Serial Number Serial number of the IP phone Inventory Manufacturer Name Manufacturer name of the IP phone Inventory...

Page 572: ... Enter the desired time interval in the Packet Interval 1 3600s field Click Confirm to save the change A dialog box pops up to prompt that settings will take effect after a reboot Click OK to reboot the IP phone Local Web User Interface Configure LLDP feature Navigate to http phoneIPAddress servlet m mod_data p network adv q load Phone User Interface Configure LLDP feature ...

Page 573: ...o go to the second idle screen Tap Settings Advanced default password admin Network LLDP Tap the On radio box in the LLDP Status field Enter the priority value 1 3600s in the Packet Interval field Tap to save the change or to cancel The phone prompts you to reboot the phone Tap OK to reboot the phone The settings will take effect after a reboot ...

Page 574: ... old firmware version are all grouped into the channel 0 This is for compatibility with the old Matrix IP phones and third party devices 1 to 25 Each Channel corresponds to the Polycom s channel 1 to 25 respectively This is for compatibility with the Polycom IP phones 26 to 30 These channel are for separate communication among the Matrix IP phones running new firmware version new paging mechanism ...

Page 575: ...e RTP stream Configure the multicast IP address and port number for a paging list key Configure the channel of the multicast paging group for a paging list key Configure the multicast paging group name for a paging list key Assign a multicast paging key Assign a paging list key Specify a multicast codec for the IP phone to send the RTP stream For more information refer Appendix D Configuration Par...

Page 576: ...res general q load Configure the multicast IP address and port number for a paging list key Configure the multicast paging group name for a paging list key Configure the channel of the multicast paging group for a paging list key Navigate to http phoneIPAddress servlet m mod_ data p contacts multicastIP q load Assign a multicast paging key or a paging list key Navigate to http phoneIPAddress servl...

Page 577: ...tion Select the desired codec from the Multicast Codec list The default codec is G722 Click Confirm to save the change If G722 codec is used for multicast paging the touch screen will display the icon to indicate that it is providing high definition voice Default codec for multicast paging is configurable via web user interface only ...

Page 578: ... desired channel from the Channel list Click Confirm to save the change To configure a multicast paging key via web user interface Click on DSSKey Line Key In the desired DSS key field select Multicast Paging from the Type list Enter the multicast IP address and port number in the Value field The valid multicast IP addresses range from 224 0 0 0 to 239 255 255 255 In the Label field Optional enter...

Page 579: ...he desired codec from the Multicast Codec list Click Confirm to save the change To configure a paging list key via web user interface Click on DSSKey Line Key or Programable Key In the desired DSS key field select Paging List from the Type list ...

Page 580: ...swipe left right to go to the second idle screen Tap Settings Features DSS Keys Tap the desired DSS key Tap the Type field Tap Key Event in the pop up dialog box Tap the Key Type field Tap Multicast Paging in the pop up dialog box In the Label field optional enter the string that will appear on the touch screen Enter the multicast IP address and port number in the Value field T The valid multicast...

Page 581: ...ser interface Swipe down from the top of the screen or swipe left right to go to the second idle screen Tap Settings Features DSS Keys Tap the desired line key Tap the Type field Tap Key Event in the pop up dialog box Tap the Key Type field Tap Paging List in the pop up dialog box In the Label field optional enter the string that will appear on the touch screen Tap to save the change or to cancel ...

Page 582: ...en tap Settings Features Paging List to configure the paging list Tap after the desired paging group Enter the multicast IP address and port number e g 224 5 6 20 10008 in the Address field The valid multicast IP addresses range from 224 0 0 0 to 239 255 255 255 Enter the paging group name in the Label field Enter the desired channel in the Channel field The valid channel ranges from 0 to 30 Tap t...

Page 583: ...ARSH VP710 User Guide 575 To delete paging group via phone user interface Tap the paging list key when the phone is idle Tap after the desired paging group The icon only appears after the configured paging group ...

Page 584: ...our system administrator Paging Barge Paging barge parameter defines the priority of the voice call in progress If the priority of an incoming multicast paging call is lower than that of the active call it will be ignored automatically If this parameter is disabled in the Paging Barge list the voice call in progress takes precedence over all the incoming multicast paging calls Valid values in the ...

Page 585: ...008 which the phone listens for incoming RTP multicast in the Listening Address field 1 is the highest priority and 31 is the lowest priority Enter the label in the Label field Label will appear on the touch screen when receiving the RTP multicast Configuration File MAC cfg Configure the listening multicast address Configure Paging Barge and Paging Priority Active features For more information ref...

Page 586: ...on the phone Multicast listening addresses is configurable via web user interface only Using Multicast Paging To send RTP stream via a multicast paging key when the receiver s phone is idle Tap the multicast paging key when the phone is idle The phone sends RTP to a preconfigured multicast address IP Port Both the sender s and receiver s phones play a warning tone and the receiver automatically an...

Page 587: ...oing RTP multicasts all other existing calls on the phone will be placed on hold To send RTP stream via a paging key list when the receiver s phone is idle Tap paging list key when the phone is idle Do one of the following to send RTP Tap the desired paging group Tap after the desired paging group and then tap Multicast Paging Your can do the following Tap the Hold soft key to place the current mu...

Page 588: ...d in the first six bits of the ToS Type of Service field The DSCP value ranges from 0 to 63 with each DSCP specifying a particular per hop behavior PHB applicable to a packet A PHB refers to the packet scheduling queuing policing or shaping behavior of a node on any given packet Four standard PHBs are available to construct a DiffServ enabled network and achieve QoS ClassSelector PHB backwards com...

Page 589: ... QoS Wi Fi Multimedia WMM is based on the IEEE 802 11e standard and provides basic Quality of service QoS features to wireless networks QoS enables Wi Fi access points to prioritize the traffic and optimizes the way shared network resources are allocated among different applications For voice and SIP packets the IP phone obtains DSCP info from the network policy if LLDP feature is enabled which ta...

Page 590: ...ck on Network Advanced Enter the desired value in the Audio QoS 0 63 field Enter the desired value in the Voice QoS 0 63 field Enter the desired value in the SIP QoS 0 63 field Click Confirm to save the change A dialog box pops up to prompt that settings will take effect after a reboot Click OK to reboot the phone ...

Page 591: ...ted IP address es for action URI in advance For more information refer to Configuring Trusted IP Address for Action URI Procedure Reboot in talking can be configured using the configuration files or locally To configure reboot in talking via web user interface Click on Features General Information Configuration File MAC cfg Configure reboot in talking For more information refer Appendix D Configur...

Page 592: ...RSH VP710 User Guide Select the desired value from the Reboot in Talking list Click Confirm to save the change A dialog box pops up to prompt that settings will take effect after a reboot Click OK to reboot the phone ...

Page 593: ...iguration files or locally To configure redial tone via web user interface Click on Features Audio Enter the desired value in the Redial Tone field Click Confirm to save the change Configuration File MAC cfg Configure redial tone feature For more information refer Appendix D Configuration Parameters Local Web User Interface Configure redial tone feature Navigate to http phoneIPAddress servlet m mo...

Page 594: ...0 UDP 10 3 20 6 5060 branch z9hG4bK1867789050 From 1010 sip 1010 23 10 2 1 48 5060 tag 1945988802 To sip 2 10 2 1 48 5060 Call ID 0_2336101648 10 3 20 6 CSeq 1 INVITE Contact sip 1010 23 10 3 20 6 5060 Content Type application sdp Allow INVITE INFO PRACK ACK BYE CANCEL OPTIONS NOTIFY REGISTER SUBSCRIBE REFER PUBLISH UPDATE MESSAGE Max Forwards 70 User Agent MATRIX SPARSH VP710 58 80 196 2 00 1b 09...

Page 595: ...RSH VP710 User Guide 587 To configure reserve in user name via web user interface Click on Features General Information Select the desired value from the Reserve in User Name list Click Confirm to save the change ...

Page 596: ...rn code for refused call can be configured using the configuration files or locally To specify the return code and the reason when refusing a call via web user interface Click on Features General Information Configuration File MAC cfg Specify the return code and the reason of the SIP response message when refusing a call For more information refer Appendix D Configuration Parameters Local Web User...

Page 597: ...Matrix SPARSH VP710 User Guide 589 Select the desired value from the Return Code When Refuse list Click Confirm to save the change ...

Page 598: ...ime within which the IP phone will stop ringing if the call is not answered Procedure Ringing timeout can be configured using the configuration files or locally Configuration File MAC cfg Configure the duration time in the ringing state For more information refer Appendix D Configuration Parameters ...

Page 599: ...To sip 101 10 2 1 48 5060 user phone Call ID 0_4008470062 10 3 20 6 CSeq 1 INVITE Contact sip 1010 10 3 20 6 5060 Content Type application sdp Allow INVITE INFO PRACK ACK BYE CANCEL OPTIONS NOTIFY REGISTER SUBSCRIBE REFER PUBLISH UPDATE MESSAGE Max Forwards 70 User Agent MATRIX SPARSH VP710 58 80 196 2 00 1b 09 04 8e 3c Allow Events talk hold conference refer check sync Content Length 300 Configur...

Page 600: ... Guide To configure send user phone feature via web user interface Click on Account Advanced Select the desired account from the Account list Select the desired value from the Send user phone list Click Confirm to save the change ...

Page 601: ...r with SIP capability takes over the call control to provide basic calling capability but without some advanced features for example shared line and MWI offered by the working server IP phone supports configuration of two servers per SIP registration for fallback purpose When using some advanced features in concurrent registration mode the IP phone has certain limitations and for successive regist...

Page 602: ...k server offers less functionality than the working server Server 2 is configured with the IP address of the fallback server For example 192 168 1 15 Outgoing Call When the Working Server Connection Fails When you initiates a call the IP phone will go through the following steps to connect the call The IP phone sends the INVITE request to the primary server If the primary server does not respond c...

Page 603: ...plicable to outbound proxy servers Concurrent registration The IP phone registers to SIP server 1 and SIP server 2 working server and fallback server at the same time Although the IP phone registers to two SIP servers only one server works at the same time In the failure situation a fallback server can take over the basic calling capability but without some advanced features for example shared lin...

Page 604: ...e sends an INVITE request to the fallback server The fallback server responds with 200 OK to the INVITE request Phone A sends REGISTER requests to the working server to detect whether the server is available When the working server recovers the phone has ability to fail back the INVITE request to the working server Failover Scenario The following introduces a REGISTER failover scenario The SIP ser...

Page 605: ...h 200 OK to the INVITE request When phone A places a call to Phone B again the phone sends an INVITE request to the primary server first When the primary server recovers the phone has ability to immediately fail back INVITE request to the primary server after failing over to the secondary server Procedure Server redundancy can be configured using the configuration files or locally Configuration Fi...

Page 606: ...ister Select the desired account from the Account list Configure registration parameters of the selected account in the corresponding fields Configure parameters of SIP Server 1 and SIP Server 2 in the corresponding fields If you use outbound proxy servers do the following Select Enabled from the Enable Outbound Proxy Server list ...

Page 607: ...utbound Proxy Server 1 and Outbound Proxy Server 2 in the corresponding fields Click Confirm to save the change To configure server redundancy for failover purpose via web user interface Click on Account Register Select the desired account from the Account list ...

Page 608: ...ou must set the Port of SIP server to 0 for NAPTR SRV and A queries Select DNS NAPTR from the Transport list If you use outbound proxy servers do the following Select Enabled from the Enable Outbound Proxy Server list Configure parameters of outbound proxy server 1 2 in the corresponding fields You must set the Port of outbound proxy server to 0 for NAPTR SRV and A queries Click Confirm to save th...

Page 609: ... type is set to DNS NAPTR NAPTR and SRV queries will be tried before falling to A query If no port is found through the DNS query 5060 will be used The following details the procedures of DNS query for the IP phone to resolve the domain name for example matrix pbx com of working server into the IP address port and transport protocol NAPTR Naming Authority Pointer First the IP phone sends NAPTR que...

Page 610: ... two records The two SRV records point to different hosts and have the same priority 0 The weight of the second record is higher than the first one so the second record is picked first The two records also contain a port 5060 the IP phone uses this port If the Target is not a numeric IP address the IP phone performs A query So in this case the IP phone uses server1 matrix pbx com and server2 matri...

Page 611: ...P phone picks the IP address 192 168 1 14 first Procedure SIP Server Domain Name Resolution can be configured using the configuration files or locally Configuration File MAC cfg Configure the transport method on the IP phone For more information refer Appendix D Configuration Parameters Local Web User Interface Configure the transport type on the IP phone Navigate to http phoneIPAddress servlet m ...

Page 612: ... negotiated refresher is always the UAC and it will send an UPDATE request at the negotiated session expiration The value refresher uac included in the UPDATE message means that the UAC performs the refresh Example of UPDATE message UAC mode Procedure Session timer can be configured using the configuration files or locally UPDATE sip 1058 10 10 20 34 5060 SIP 2 0 Via SIP 2 0 UDP 10 10 20 32 5060 b...

Page 613: ...unt list Select the desired value from the Session Timer list Enter the desired time interval in the Session Expires 30 7200s field Select the desired refresher from the Session Refresher list Click Confirm to save the change Local Web User Interface Configure session timer Navigate to http phoneIPAddress servlet m mod_data p account adv q loa d acc 0 ...

Page 614: ...e IP phone to ask to seize the line SCA supports the IP phones barging in an active call In addition SCA has the call pull capability Call pull feature allows users to retrieve an existing call from another shared phone that is in active or public hold status If the call is placed on public hold the held call is available for any shared party to retrieve If the call is placed on private hold the h...

Page 615: ...nformation refer Appendix D Configuration Parameters Local Web User Interface Configure the registration line type Configure the call pull feature access code Navigate to http phoneIPAddress servlet m mod_data p account adv q load acc 0 Configure the private hold soft key Navigate to http phoneIPAddress servlet m mod_data p settings softkey q loa d Assign a private hold key Navigate to http phoneI...

Page 616: ...uide To configure the shared line settings on the primary phone via web user interface Register the primary account e g 5999 Click on Advanced select Shared Call Appearance from the Shared Line list Click Confirm to save the change ...

Page 617: ...gure the shared line settings on alternate phone via web user interface Register the alternate account e g 4609_1 Enter the primary account 4609 in the Register Name field Click on Advanced select Shared Call Appearance from the Shared Line list ...

Page 618: ...rom the Account list Enter the call pull feature access code e g 11 in the Call Pull Feature Access Code field Click Confirm to save the change To configure the private hold soft key via web user interface Click on Settings Softkey Layout Select Enabled from the Custom Softkey list Select On Talk from the Call States list Select Private Hold from the Unselected Softkeys column and then click ...

Page 619: ...e Hold appears in the Selected Softkeys column Click Confirm to save the change To configure a private hold key via web user interface Click on DSSKey Line Key or Programable Key In the desired DSS key field select Private Hold from the Type list ...

Page 620: ... the string that will appear on the touch screen in the Label field Click Confirm to save the change To configure the auto linekeys feature via web user interface Click on Features General Information Select Enabled from theAuto LineKeys list ...

Page 621: ...u can automatically assign multiple DSS keys with Line type for a registered shared line on the phone Click Confirm to save the change To configure the shared line settings and the number of line key on phone A via web user interface Register the primary account 4603 ...

Page 622: ...H VP710 User Guide Click on Advanced and then select Share Call Appearance from the Shared Line list Enter the desired number in the Number of line key field This field appears only if Auto Linekeys feature is enabled ...

Page 623: ...following on phone A Press or tap the Hold soft key The original call is placed on hold Tap the NewCall soft key to enter the dialing screen Enter the desired number using the keypad or the dial pad on the touch screen Press or tap Send Phone A will dial the entered number using the line key 2 automatically OR Tap the line key The original call is placed on hold Enter the desired number using the ...

Page 624: ... will become and flashing You can answer the incoming call on either phone A or phone B The touch screen of phone A displays the information of the incoming call Make sure call waiting feature is enabled on phone A Do one of the following on phone A Tap the line key 2 Phone B stops ringing OR Tap the Answer soft key Phone B stops ringing OR Tap the incoming call prompt box Tap the Answer soft key ...

Page 625: ...ne A and phone B will become and solid indicating that there is an active call on the line key 2 Meanwhile the icon indicators of the line key 1 phone A and phone B will become and solid indicating that there is the held call on the line key 1 Placing a Call on Hold To place a call on public hold Press or tap the Hold soft key on phone A when party A and party C are talking The icon indicators of ...

Page 626: ...will become when the shared line call is placed on private hold The icon indicators of line key 1 on phone B will become when the shared line call is placed on private hold Retrieving a Held Call To retrieve a call placed on public hold You can retrieve the public held call on either phone A or phone B To retrieve the call on phone A Tap press or tap the Resume soft key The conversation between ph...

Page 627: ...nd phone B will become To retrieve a call placed on private hold The private held call can be only retrieved by the hold party party A Do the following Tap press or tap the Resume soft key on phone A The conversation between phone A and phone C is retrieved Barging In an Active Call To interrupt the active call on the shared line If phone A has only one active call do the following Long tap the de...

Page 628: ...be heard between the remaining parties If party A or party B taps the EndCall soft key the remaining parties are still connected If the other party not the shared line party taps the EndCall soft key the conference call is ended You can also tap the line key with the solid red icon indicator on phone B to set up a conference call with the other parties in the active call If phone A has more than o...

Page 629: ...arning tone and then set up a conference call with the other parties of the active call 4 Press tap the Hold soft key or the EndCall soft key If any party in the conference call presses taps the Hold soft key two way voice can be heard between the remaining parties If party A or party B taps the EndCall soft key the remaining parties are still connected If the other party not the shared line party...

Page 630: ...and phone C To retrieve a call from another shared phone If there is an active call between phone A and phone C do the following Long tap the desired line key on phone B The Cancel CallPull NewCall and Barge In soft keys appear on the touch screen of phone B Tap the CallPull soft key The active call has been retrieved from the phone A successfully If there is a held call between phone A and phone ...

Page 631: ...Matrix SPARSH VP710 User Guide 623 Tap the CallPull soft key The held call has been retrieved from the phone A successfully ...

Page 632: ...0 15 stand for line 1 line 16 REGISTER sip 10 2 1 48 5060 SIP 2 0 Via SIP 2 0 UDP 10 3 20 14 5060 branch z9hG4bK3990593443 From 11 sip 11 10 2 1 48 5060 tag 255071842 To 11 sip 11 10 2 1 48 5060 Call ID 1_2369214377 10 3 20 14 CSeq 2 REGISTER Contact sip 11 10 3 20 14 5060 line 1da6aa8d7254654 Allow INVITE INFO PRACK ACK BYE CANCEL OPTIONS NOTIFY REGISTER SUBSCRIBE REFER PUBLISH UPDATE MESSAGE Max...

Page 633: ...count Advanced Select the desired account from the Account list Select the desired value from the SIP Send Line list Click Confirm to save the change Local Web User Interface Configure SIP send line on a per line basis Navigate to http phoneIPAddress servle t m mod_data p account adv q load acc 0 ...

Page 634: ...11 sip 11 10 2 1 48 5060 Call ID 1_1863786852 10 3 20 14 CSeq 2 REGISTER Contact sip 11 10 3 20 14 5060 line cc75882e976e208 Allow INVITE INFO PRACK ACK BYE CANCEL OPTIONS NOTIFY REGISTER SUBSCRIBE REFER PUBLISH UPDATE MESSAGE Max Forwards 70 User Agent MATRIX SPARSH VP710 58 80 196 2 00 1b 09 04 8e 3c Expires 0 Allow Events talk hold conference refer check sync Mac 00 1b 09 04 8e 3c Content Lengt...

Page 635: ...Guide 627 To configure SIP Send MAC feature via web user interface Click on Account Advanced Select the desired account from the Account list Select the desired value from the SIP Send MAC list Click Confirm to save the change ...

Page 636: ... represents the time the network will take to clear messages between the SIP client and server Procedure SIP session timer can be configured using the configuration files or locally To configure SIP session timer via web user interface Click on Settings SIP Enter the desired value in the SIP Session Timer T1 0 5 10s field Enter the desired value in the SIP Session Timer T2 2 40s field Enter the de...

Page 637: ...Matrix SPARSH VP710 User Guide 629 Click Confirm to save the change ...

Page 638: ...mine their display order It can be configured based on call states The following table lists soft keys available for IP phones in different call states Call State Default Soft Keys Optional Soft Keys CallFailed NewCall End Call CallIn Answer Forward Silence Reject Switch Connecting Connecting End Call Switch SemiAttendTrans Transfer End Call Switch RingBack RingBack End Call Switch SemiAttendTrans...

Page 639: ... NewCall Switch Answer Reject PriHold Park GPark RTP Status Record Hold Transfer Resume NewCall End Call Switch Answer Reject Record Held End Call Switch Answer Reject NewCall Record Conferenced Hold Split End Call Switch Answer Reject Mute RTP Status Record Configuration File MAC cfg Configure the softkey layout For more information refer Appendix D Configuration Parameters ...

Page 640: ...four soft keys are selected the selected soft keys will be displayed in two pages Swipe left or right to see more soft keys Repeat the above step to add more soft keys to the Selected Softkeys column To remove the soft key from the Selected Softkeys column select the desired soft key and then click To adjust the display order of soft keys select the desired soft key and then click or The touch scr...

Page 641: ...Matrix SPARSH VP710 User Guide 633 Click Confirm to save the change The following shows the softkeys displaying on the phone in the CallIn state ...

Page 642: ...erval is elapsed the IP phone will attempt to perform a DNS query again If the DNS query returns a result the IP phone will use the returned record from the DNS server and ignore the statically configured cache values When the IP phone is not configured with a DNS server it will behave as follows The IP phone attempts to resolve the domain name within the static DNS cache The IP phone will always ...

Page 643: ... the IP phone Available tone sets for IP phones Australia Austria Brazil Belgium China Czech Denmark Finland France Germany Great Britain Greece Hungary Lithuania India Italy Japan Mexico New Zealand Netherlands Norway Portugal Spain Switzerland Sweden Russia United States Chile Czech ETSI Configured tones can be heard on the IP phone for the following conditions Condition Description Dial When in...

Page 644: ...information on call waiting refer to Call Waiting Dial Recall When receiving a call back Info When receiving a special message Stutter When receiving a voice mail For more information on voice mail tone refer to Voice Mail Tone Auto Answer When automatically answering a call For more information on auto answer refer to Auto Answer Configuration File MAC cfg Configure the tones for the IP phone For...

Page 645: ...7 To configure tones via web user interface Click on Settings Tones Select the desired value from the Select Country list If you select Custom you can customize a tone for each condition of the IP phone Click Confirm to save the change ...

Page 646: ...sing the configuration files or locally To configure unregister when reboot via web user interface Click on Account Advanced Select the desired account from the Account list Configuration File MAC cfg Configure unregister when reboot For more information refer Appendix D Configuration Parameters Local Web User Interface Configure unregister when reboot Navigate to http phoneIPAddress servlet m mod...

Page 647: ...Matrix SPARSH VP710 User Guide 639 Select the desired value from the Unregister When Reboot list Click Confirm to save the change ...

Page 648: ...rectly configured on the IP phone For more information on how to configure outbound server refer to Account Registration Procedure Use outbound proxy in dialog can be configured using the configuration files or locally To configure use outbound proxy in dialog via web user interface Click on Features General Information Configuration File MAC cfg Specify whether to use outbound proxy in a dialog F...

Page 649: ...Matrix SPARSH VP710 User Guide 641 Select the desired value from the Use Outbound Proxy In Dialog list Click Confirm to save the change ...

Page 650: ... together It allows employees in geographically separated offices to share one cohesive virtual network VPN can be also classified by the protocols used to tunnel the traffic It provides security through tunneling protocols IPSec SSL L2TP and PPTP VPN Technology IP phone supports SSL VPN which provides remote access VPN capabilities through SSL OpenVPN is a full featured SSL VPN software solution ...

Page 651: ...e OpenVPN certificates and key in the configuration file vpn cnf for the IP phone Procedure VPN can be configured using the configuration files or locally VPN files Description Unified Directories ca crt CA certificate config openvpn keys ca crt client crt Client certificate config openvpn keys client crt client key Private key of the client config openvpn keys client key Configuration File MAC cf...

Page 652: ... user interface prompts the message Operating Please Wait Select the desired value from the Active list in the VPN block Click Confirm to save the change A dialog box pops up to prompt that settings will take effect after a reboot Click OK to reboot the phone To configure VPN via phone user interface after uploading a TAR file Tap Settings Advanced default password admin Network VPN Tap the On rad...

Page 653: ...st upload the OpenVPN TAR file using configuration files or via web user interface in advance Tap to save the change or to cancel The phone prompts you to reboot the phone Tap OK to reboot the phone The settings will take effect after a reboot ...

Page 654: ...e the IP phone will tag all packets from these ports with the VLAN ID The switch receives and forwards the tagged packets to the corresponding VLAN according to the VLAN ID in the tag as described in IEEE Std 802 3 VLAN on the IP phone allows simultaneous access for a regular PC This feature allows a PC to be daisy chained to an IP phone and the connection for both PC and IP phone to be trunked th...

Page 655: ...or Internet port via web user interface Click on Network Advanced In the WAN Port block select the desired value from the Active list Enter the VLAN ID in the VID 1 4094 field Configuration File MAC cfg Configure the VLAN assignment method Configure VLAN for the Internet port and PC port manually For more information refer Appendix D Configuration Parameters Local Web User Interface Configure VLAN...

Page 656: ...the change A dialog box pops up to prompt that the settings will take effect after a reboot Click OK to reboot the IP phone To configure VLAN for PC port via web user interface Click on Network Advanced In the PC Port block select the desired value from the Active list Enter the VLAN ID in the VID 1 4094 field ...

Page 657: ...ct after a reboot Click OK to reboot the IP phone To configure VLAN for Internet port or PC port via phone user interface Swipe down from the top of the screen or swipe left right to go to the second idle screen Tap Settings Advanced default password admin Network VLAN WAN Port or PC Port Tap the On radio box in the VLAN Status field Enter the VLAN ID 1 4094 in the VID Number field ...

Page 658: ...ports VLAN discovery via DHCP When the VLAN Discovery method is set to DHCP the IP phone examines DHCP option for a valid VLAN ID The predefined option 132 is used to supply the VLAN ID by default You can customize the DHCP option used to request the VLAN ID Procedure VLAN can be configured using the configuration files or locally Configuration File MAC cfg Configure DHCP VLAN discovery feature Fo...

Page 659: ...ed option in the Option 1 255 field The default option is 132 Click Confirm to save the change A dialog box pops up to prompt that the settings will take effect after a reboot Click OK to reboot the phone Local Web User Interface Configure DHCP VLAN discovery feature Navigate to http phoneIPAddress servlet m mod_data p network adv q load Phone User Interface Configure DHCP VLAN discovery feature ...

Page 660: ... right to go to the second idle screen Tap Settings Advanced default password admin Network VLAN DHCP VLAN Tap the On radio box in the DHCP VLAN field Enter the desired option in the Option field Tap to save the change or to cancel The phone prompts you to reboot the phone Tap OK to reboot the phone The settings will take effect after a reboot ...

Page 661: ...top of the TCP IP suite of protocols HTTPS is a web protocol that encrypts and decrypts user page requests as well as pages returned by the web server Both HTTP and HTTPS port numbers are configurable Procedure Web server type can be configured using the configuration files or locally To configure web server type via web user interface Click on Network Advanced Configuration File MAC cfg Configure...

Page 662: ...to save the change A dialog box pops up to prompt that settings will take effect after a reboot Click OK to reboot the IP phone To configure web server type via phone user interface Tap Settings Advanced default password admin Network Webserver Type Tap the HTTP Status field Tap Enabled in the pop up dialog box Enter the desired HTTP port number in the HTTP Port field Tap the HTTPS Status field Ta...

Page 663: ... phone The settings will take effect after a reboot When you enable user to access web user interface of the IP phone using the HTTP HTTPS protocol For example HTTPS protocol When you disable user to access web user interface of the IP phone using the HTTP HTTPS protocol For example HTTPS protocol ...

Page 664: ...esume and play the local ring back tone upon a subsequent 180 message received Procedure 180 ring workaround can be configured using the configuration files or locally To configure 180 ring workaround via web user interface Click on Features General Information Configuration File MAC cfg Configure 180 ring workaround For more information refer Appendix D Configuration Parameters Local Web User Int...

Page 665: ...Matrix SPARSH VP710 User Guide 657 Select the desired value from the 180 Ring Workaround list Click Confirm to save the change ...

Page 666: ...uthentication the IP phone provides credentials such as username and password for the authenticator and then the authenticator forwards the credentials to the authentication server for verification If the authentication server determines the credentials to be valid the IP phone is allowed to access the resources located on the protected side of the network The IP phones support the following proto...

Page 667: ...1x block select the desired protocol from the 802 1x Mode list If you select EAP MD5 Enter the username for authentication in the Identity field Configuration File MAC cfg Configure the 802 1X authentication For more information refer Appendix D Configuration Parameters Local Web User Interface Configure the 802 1X authentication Navigate to http phoneIPAddress servlet m mod_data p network adv q l...

Page 668: ...nk In the CA Certificates field click Browse to select and Upload the desired CA certificate pem crt cer or der from your local system In the Device Certificates field click Browse to select and Upload desired client pem or cer certificate from your local system If you select PEAP MSCHAPv2 Enter the username for authentication in the Identity field Enter the password for authentication in the MD5 ...

Page 669: ...nter the username for authentication in the Identity field Enter the password for authentication in the MD5 Password field In the CA Certificates field click Browse to select and Upload the desired CA certificate pem crt cer or der from your local system If you select EAP PEAP GTC Enter the user name for authentication in the Identity field Enter the password for authentication in the MD5 Password...

Page 670: ...ter the user name for authentication in the Identity field Enter the password for authentication in the MD5 Password field In the CA Certificates field click Browse to select and Upload the desired CAcertificate pem crt cer or der from your local system If you select EAP FAST Enter the user name for authentication in the Identity field Enter the password for authentication in the MD5 Password fiel...

Page 671: ...ode field If you select EAP MD5 Enter the username for authentication in the Identity field Enter the password for authentication in the MD5 Password field If you select EAP TLS Enter the username for authentication in the Identity field Leave the MD5 Password field blank If you select EAP PEAP MSCHAPv2 Enter the user name for authentication in the Identity field Enter the password for authenticat...

Page 672: ...rd for authentication in the MD5 Password field If you select EAP FAST Enter the username for authentication in the Identity field Enter the password for authentication in the MD5 Password field Tap to save the change or to cancel The phone prompts you to reboot the phone Tap OK to reboot the phone The settings will take effect after a reboot ...

Page 673: ... From 1025 sip 1025 pbx matrix com 5060 tag 1622206783 To sip 1024 pbx matrix com 5060 Call ID 0_537569052 10 3 6 197 CSeq 2 INVITE Contact sip 1025 10 3 6 197 5060 Authorization Digest username 1025 realm pbx matrix com nonce BroadWorksXi5stub71Ts2nb05BW uri sip 1024 pbx matrix com 5060 response f7e9d35c55af45b3f89beae95e913171 algorithm MD5 cnonce 0a4f113b qop auth nc 00000001 Content Type appli...

Page 674: ...n Account Advanced Select the desired account from the Account list Select the desired value from the Retransmission list Click Confirm to save the change Local Web User Interface Configure the 100 reliable retransmission feature Navigate to http phoneIPAddress servlet m mod_data p account adv q load acc 0 ...

Page 675: ...vides an introduction to wired headset use The IP phone supports two types of headsets USB headset and Bluetooth headset To know more refer to Appendix F Compatible Headsets You can connect up to two types of headsets at once The IP phone will use the headset by the priority If both a Bluetooth headset and a USB headset are connected only the last connected headset can be used You can use USB head...

Page 676: ...e if the ringer device is set to Headset ring tone will be played through your headset If the ringer device is set to Headset or Headset Speaker the headset wired headset Bluetooth headset or USB headset should be connected to the IP phone and the headset mode also should be activated in advance You can press the HEADSET key to activate the headset mode Procedure Ringer device for headset can be c...

Page 677: ...lly connected to the IP phone This feature is especially useful for permanent or full time headset users Procedure Headset prior can be configured using the configuration files or locally Configuration File MAC cfg Configure headset prior For more information refer Appendix D Configuration Parameters Local Web User Interface Configure headset prior Navigate to http phoneIPAddress servlet m mod_dat...

Page 678: ...l not be deactivated until you press the Headset key again If headset prior is disabled the headset mode can be deactivated by pressing the Speakerphone key or the HEADSET key Headset prior is configurable via web user interface only Dual Headset Dual headset allows you to use two headsets on an IP phone To use this feature you need to physically connect two headsets to the headset jack and handse...

Page 679: ...r interface only To configure dual headset via web user interface Click on Features General Information Select the desired value from the Dual Headset list Click Confirm to save the change Configuration File MAC cfg Configure dual headset For more information refer Appendix D Configuration Parameters Local Web User Interface Configure dual headset Navigate to http phoneIPAddress servlet m mod_data...

Page 680: ...User Guide Bluetooth Headset If you want to use a Bluetooth headset activate the Bluetooth mode and then pair and connect the Bluetooth headset with your phone For more information on using a Bluetooth headset refer Bluetooth ...

Page 681: ... IP phone are summarized in the following table The Opus codec supports various audio bandwidths defined as follows The following table summarizes the supported audio codecs on IP phone Phone Model Supported Audio Codecs Default Audio Codecs SPARSH VP710 G 722 1c 48kb s G 722 1c 32kb s G 722 1c 24kb s G 722 1 24kb s G722 PCMU PCMA G729 G726 40 G726 32 G726 24 G726 16 iLBC G723_53 G723_63 Opus G 72...

Page 682: ...aw RFC 3551 64 Kbps 8 Ksps 20ms G729 G 729 RFC 3551 8 Kbps 8 Ksps 20ms G726 16 G 726 RFC 3551 16 Kbps 8 Ksps 20ms G726 24 G 726 RFC 3551 24 Kbps 8 Ksps 20ms G726 32 G 726 RFC 3551 32 Kbps 8 Ksps 20ms G726 40 G 726 RFC 3551 40 Kbps 8 Ksps 20ms G723_53 G723_63 G 723 1 RFC 3551 5 3 Kbps 6 3 Kbps 8 Ksps 30ms iLBC iLBC RFC 3952 15 2 Kbps 13 33 Kbps 8 Ksps 20ms 30ms Opus Opus RFC 6716 8 12 Kbps 16 20 Kb...

Page 683: ...iles Web User Interface 8 18 Opus Configuration Files Web User Interface 0 107 G726 40 Configuration Files Web User Interface 0 105 G726 32 Configuration Files Web User Interface 0 102 G726 24 Configuration Files Web User Interface 0 104 G726 16 Configuration Files Web User Interface 0 103 iLBC Configuration Files Web User Interface 0 106 G723_53 Configuration Files Web User Interface 0 4 G723_63 ...

Page 684: ...n and then click The selected codec appears in the Enable Codecs column Configuration File MAC cfg Configure the codecs to use on a per line basis Configure the priority and rtpmap for the enabled codec For more information refer Appendix D Configuration Parameters Local Web User Interface Configure the codecs to use on a per line basis Configure the priority and rtpmap for the enabled codec Navig...

Page 685: ...ach RTP packet sent to the destination and defines how much network bandwidth is used for the RTP stream transfer Before establishing a conversation codec and ptime are negotiated through SIP signaling The valid values of ptime range from 10 to 60 in increments of 10 milliseconds The default ptime is 20ms You can also disable the ptime negotiation The following table summarizes the valid values of...

Page 686: ...t Advanced PCMU 10ms 40ms G729 10ms 80ms G726 16 10ms 30ms G726 24 10ms 30ms G726 32 10ms 30ms G726 40 10ms 30ms G723_53 G723_63 30ms 60ms iLBC 20ms 30ms Opus 10ms 20ms Configuration File MAC cfg Configure the ptime For more information refer Appendix D Configuration Parameters Local Web User Interface Configure the ptime Navigate to http phoneIPAddress servlet m mod_data p account adv q loa d acc...

Page 687: ...from the Account list Select the desired value from the PTime ms list Click Confirm to save the change Opus Sample Rate You can configure the following types of sample rate for Opus audio codec Opus FB 48KHz Opus SWB 24KHz Opus WB 16KHz Opus MB 12KHz Opus NB 8KHz ...

Page 688: ...lick on Account Codec Select the desired value from the Opus Sample Rate list Click Confirm to save the change Configuration File MAC cfg Configure the Opus sample rate For more information refer Appendix D Configuration Parameters Local Web User Interface Configure the Opus sample rate Navigate to http phoneIPAddress servlet m mod_data p account codec q load acc 0 ...

Page 689: ...ploys advanced acoustic echo cancellation for hands free operation Acoustic Echo Cancellation is normally not required for calls via the handset In certain situations where echo is experienced by the remote party AEC may be used to reduce avoid echo when the user uses the handset Utilizing acoustic echo cancellation will introduce a small delay increase into audio path which might cause a lower vo...

Page 690: ...tput at nearly a constant level by adjusting the gain of signals in certain circumstances This increases the effective user phone radius and helps with the intelligibility of soft talkers Voice Activity Detection VAD Voice Activity Detection VAD is used in speech processing to detect the presence or absence of human speech When detecting period of silence VAD replaces that silence efficiently with...

Page 691: ...f silence in a conversation It is a part of the silence suppression or VAD handling for VoIP technology CNG in conjunction with VAD algorithms quickly responds when periods of silence occur and inserts artificial noise until voice activity resumes The insertion of artificial noise gives the illusion of a constant transmission stream so that Configuration File MAC cfg Configure VAD For more informa...

Page 692: ...le A is talking with B A VAD 1 CNG 1 B VAD 0 CNG 1 If A mutes the call since VAD 1 A will send CN packets to B When receiving CN packets B will generate comfortable noise If B mutes the call since VAD 0 B will not send CN packets to A So even if CNG 1 B A will not hear comfortable noise Procedure CNG can be configured using the configuration files or locally To configure CNG via web user interface...

Page 693: ... voice connection intentionally delays the arriving packets so that the end user experiences a clear connection with very little sound distortion The IP phone supports two types of jitter buffers Fixed Adaptive Fixed A fixed jitter buffer adds the fixed delay to voice packets You can configure the delay time for the static jitter buffer on the IP phone Adaptive An adaptive jitter buffer is capable...

Page 694: ... Max Delay field Valid value ranges from 0 to 400 Enter the fixed delay time for fixed jitter buffer in the Normal field Valid value ranges from 0 to 400 Click Confirm to save the change Configuration File MAC cfg Configure the mode of jitter buffer and the delay time for jitter buffer For more information refer Appendix D Configuration Parameters Local Web User Interface Configure the mode of jit...

Page 695: ...can place and answer video calls The IP phone supports transmission and reception of high quality video images You can adjust the camera flicker frequency according to the power source The light is powered by 50Hz or 60Hz Toggle Between Audio only or Video Calls When you disable the video call feature the calls are audio only By default this feature is enabled Procedure Video settings can be confi...

Page 696: ... required for the video transmission The video codec that the IP phone uses to establish a call should be supported by the SIP server When placing a call the IP phone offers the enabled video codec list to the server and then use the video codec negotiated with the called party according to the priority RTPmap Codecs and their priorities are configurable on a per line basis The attribute rtpmap is...

Page 697: ...t list In the Video Codecs field select the desired codec from the Disable Codecs column and then click Configuration File MAC cfg Configure the video codecs to use on a per line basis Configure the priority and rtpmap for the enabled video codec For more information refer Appendix D Configuration Parameters Local Web User Interface Configure the video codecs to use on a per line basis Configure t...

Page 698: ...decs column Repeat the above step to add more codecs to the Enable Codecs column To remove the codec from the Enable Codecs column select the desired codec and then click To adjust the priority of codecs select the desired codec and then click or Click Confirm to save the change ...

Page 699: ... the metrics contained in RTCP XR packets for monitoring the quality of the calls These metrics include network packet loss delay metrics analog metrics and voice quality metrics Procedure RTCP XR can be configured using the configuration files or locally VQ RTCPXR The VQ RTCPXR mechanism compliant with RFC 6035 sends the service quality metric reports contained in SIP PUBLISH messages to the cent...

Page 700: ...ll via web user interface or phone user interface You can also specify the options of the RTP status to be displayed on the phone user interface where as it cannot be specified on the web user interface Procedure VQ RTCPXR can be performed using the configuration files or locally Configuration File MAC cfg Configure the generation of session packets Configure the generation of interval packets Con...

Page 701: ...display RTP status showing the voice quality report of the last call on the web user interface Configure the phone to display RTP status showing the voice quality report of the last call or the current call on the phone user interface Configure the options of the RTP status displayed on the phone user interface Navigate to http phoneIPAddress servlet m mod_data p settings voicemonitoring q load Co...

Page 702: ...ired value from the VQ RTCP XR Session Report list Click Confirm to save the change To configure interval report for VQ RTCPXR via web user interface Click on Settings Voice Monitoring Select the desired value from the VQ RTCP XR Interval Report list ...

Page 703: ... to save the change To configure alert report for VQ RTCPXR via web user interface Click on Settings Voice Monitoring Enter the desired value in the Warning threshold for Moslq field Enter the desired value in the Critical threshold for Moslq field Enter the desired value in the Warning threshold for Delay field ...

Page 704: ...710 User Guide Enter the desired value in the Critical threshold for Delay field Click Confirm to save the change To configure RTP status displayed on the web page via web user interface Click on Settings Voice Monitoring ...

Page 705: ...ARSH VP710 User Guide 697 Select the desired value from the Display Report options on Web list Click Confirm to save the change The RTP status will appear on the web user interface at the path Status RTP Status ...

Page 706: ...y Report options on phone list Click Confirm to save the change The RTP status will appear on the phone user interface at the path Settings Status RTP Status To configure the options of the RTP status displayed on the touch screen via web user interface Click on Settings Voice Monitoring In the Report options on phone block select the desired list from the Disabled column and then click ...

Page 707: ...emove an item from the Enabled column select the desired item and then click To adjust the display order of enabled items select the desired item and then click or The touch screen will display the item s in the adjusted order Click Confirm to save the change To configure the central report collector via web user interface Click on Account Advanced ...

Page 708: ... host name of the central report collector in the VQ RTCP XR Collector name field Enter the IP address of the central report collector in the VQ RTCP XR Collector address field Enter the port of the central report collector in the VQ RTCP XR Collector port field Click Confirm to save the change ...

Page 709: ...hm and cryptographic keys before data is exchanged The TLS protocol uses asymmetric encryption for authentication of key exchange symmetric encryption for confidentiality and message authentication codes for integrity Symmetric encryption For symmetric encryption the encryption key and the corresponding decryption key can be told by each other In most cases the encryption key is the same as the de...

Page 710: ...128 SHA DHE DSS AES128 SHA AES128 SHA RC2 CBC MD5 IDEA CBC SHA DHE DSS RC4 SHA RC4 SHA RC4 MD5 RC4 64 MD5 EXP1024 DHE DSS DES CBC SHA EXP1024 DES CBC SHA EDH RSA DES CBC SHA EDH DSS DES CBC SHA DES CBC SHA DES CBC MD5 EXP1024 DHE DSS RC4 SHA EXP1024 RC4 SHA EXP1024 RC4 MD5 EXP EDH RSA DES CBC SHA EXP EDH DSS DES CBC SHA EXP DES CBC SHA EXP RC2 CBC MD5 EXP RC4 MD5 ...

Page 711: ...ld verify the certificate sent by the server to decide whether it is trusted based on the trusted certificates list The IP phone has 30 built in trusted certificates You can upload 10 custom certificates at most The format of the trusted certificate files must be pem cer crt and der and the maximum file size is 5MB For more information on 30 trusted certificates refer Appendix C Trusted Certificat...

Page 712: ...figuration File MAC cfg Configure TLS on a per line basis Configure trusted certificates feature Configure server certificates feature Upload the trusted certificates Upload the server certificates For more information refer Appendix D Configuration Parameters Local Web User Interface Configure TLS on a per line basis Navigate to http phoneIPAddress servlet m mod_data p account register q load acc...

Page 713: ...sis via web user interface Click on Account Register Select the desired account from the Account list Select TLS from the Transport list Click Confirm to save the change To configure the trusted certificates via web user interface Click on Security Trusted Certificates ...

Page 714: ...ect the desired values from the Only Accept Trusted Certificates Common Name Validation and CA Certificates lists Click Confirm to save the change To upload a trusted certificate via web user interface Click on Security Trusted Certificates ...

Page 715: ...ct the certificate pem crt cer or der from your local system Click Upload to upload the certificate To configure the server certificates via web user interface Click on Security Server Certificates Select the desired value from the Device Certificates list ...

Page 716: ...r certificate via web user interface Click on Security Server Certificates Click Browse to select the certificate pem and cer from your local system Click Upload to upload the certificate A dialog box pops up to prompt Success The Server Certificate has been loaded Rebooting please wait ...

Page 717: ...ith the RTP encryption algorithm to the destination phone Example of the RTP encryption algorithm carried in the SDP of the INVITE message m audio 50020 RTP AVP 118 9 0 8 18 101 a rtpmap 118 opus 48000 2 a fmtp 118 sprop maxcapturerate 48000 maxaveragebitrate 40000 a rtpmap 9 G722 8000 a rtpmap 0 PCMU 8000 a rtpmap 8 PCMA 8000 a rtpmap 18 G729 8000 a fmtp 18 annexb no a ptime 20 a sendrecv a rtpma...

Page 718: ...capset 7 yl ver 1 yl ext 19 a ptime 20 a rtcp fb ccm fir a sendrecv a crypto 1 AES_CM_128_HMAC_SHA1_80 inline NDdmNGIxYjJiNjkwYmEwNDg4MDVlYmMyYTA0YThl a crypto 2 AES_CM_128_HMAC_SHA1_32 inline IGE3NjY1MmZjYWEzOTQ4ZmU3ODEwZWQ3MWI3ZWYx a crypto 3 F8_128_HMAC_SHA1_80 inline ZjlmZjg3Yjk5MmRkYTBjNDI0ZDRlNzFjZTc2MGIx m audio 50068 RTP SAVP 118 9 0 8 18 101 a rtpmap 118 opus 48000 2 a fmtp 118 sprop maxc...

Page 719: ...7 profile level id 64001f packetization mode 1 a rtpmap 98 H264 90000 a fmtp 98 profile level id 42801f a rtpmap 99 H264 90000 a fmtp 99 profile level id 42801f packetization mode 1 a rtpmap 117 YL FPR 90000 a fmtp 117 yl capset 7 yl ver 1 yl ext 19 a ptime 20 a rtcp fb ccm fir a crypto 1 AES_CM_128_HMAC_SHA1_80 inline NzVjNDQ1NTQgY2YzYmQ2YzJhZjc0MzZmNmJiMzM1 a sendrecv Configuration File MAC cfg ...

Page 720: ...0 User Guide To configure SRTP feature via web user interface Click on Account Advanced Select the desired account from Account list Select the desired value from the RTP Encryption SRTP list Click Confirm to save the change ...

Page 721: ...ncryption tool that you have downloaded Keep the unzipped AES encryption tool named as EncryptUtilityWindows exe in your local drive for example in the D drive Also keep the MAC cfg file of Matrix SPARSH VP710 for example 001d29002794 cfg in your local drive Open the Command Prompt window and run the following commands To encrypt the MAC cfg file type D EncryptUtilityWindows exe space AES Key spac...

Page 722: ...he encrypted file before placing it on the provisioning server This suffix is added just to identify that it is an encrypted file and distinguish it from the original MAC cfg file For security reasons you should upload the encrypted configuration file s MAC cfg file after removing the en suffix to the root directory of the provisioning server During auto provisioning the IP phone takes care of res...

Page 723: ...tain 0 9 A Z a z and the following special characters are also supported _ MAC Oriented AES Key must be same as the AES Key that you used to encrypt decrypt the MAC cfg file For details refer Procedure to Encrypt Decrypt the Configuration Files MAC cfg described above Click Confirm to save the change Local Web User Interface Configure AES keys Navigate to http phoneIPAddress servlet p settings aut...

Page 724: ...716 Matrix SPARSH VP710 User Guide ...

Page 725: ... a single phone Automatically from the provisioning server for a mass of phones The following table lists the associated and latest firmware name for the IP phone model X is replaced by the actual firmware version Upgrade via Web User Interface To manually upgrade firmware via web user interface you need to store firmware to your local system in advance To upgrade firmware manually via web user in...

Page 726: ...ioning Server IP phones support using FTP TFTP HTTP and HTTPS protocols to download configuration files and firmware from the provisioning server and then upgrade firmware automatically IP phones can download firmware stored on the provisioning server in one of two ways Check for configuration files and then download firmware during start up Automatically check for configuration files and then dow...

Page 727: ... Provision Configuration File MAC cfg Configure the way for the IP phone to check for configuration files For more information refer Appendix D Configuration Parameters Local Web User Interface Configure the way for the IP phone to check for configuration files Upgrade firmware Navigate to http phoneIPAddress servlet m mod_data p settings autop q load ...

Page 728: ... Make the desired change s Click Confirm to save the change When the Power On is set to On the IP phone will check configuration files stored on the provisioning server during start up and then it will download firmware from the server ...

Page 729: ...cover the set of methods supported by the CPE SetParameterValues This method is used to modify the value of one or more CPE parameters GetParameterValues This method is used to obtain the value of one or more CPE parameters GetParameterNames This method is used to discover the parameters accessible on a particular CPE GetParameterAttributes This method is used to read the attributes associated wit...

Page 730: ...the desired time in the Periodic Inform Interval seconds field TransferComplete This method informs the ACS of the completion either successful or unsuccessful of a file transfer initiated by an earlier Download or Upload method call AddObject This method is used to add a new instance of an object defined on the CPE DeleteObject This method is used to remove a particular instance of an object Conf...

Page 731: ...atrix SPARSH VP710 User Guide 723 Enter the username and password authenticated by the IP phone in the Connection Request Username and Connection Request Password fields Click Confirm to save the change ...

Page 732: ...em log level is 3 Changes to this parameter via web user interface requires a reboot In the configuration files you can use the following parameters to configure system log settings static syslog log_level Specify the system log level The following lists the log level of events you can log 0 system is unusable 1 action must be taken immediately 2 critical condition 3 error conditions 4 warning con...

Page 733: ...vel of the Log Procedure Severity level can be configured using the configuration files or locally To configure the level of the system log via web user interface Configuration File MAC cfg Configure the severity level of the logs to be reported to a log file For more information refer Appendix D Configuration Parameters Local Web User Interface Configure the severity level of the logs to be repor...

Page 734: ...evel Informational level may make some sensitive information accessible e g password we recommend that you reset the system log level to 3 after providing the syslog file Exporting the Log File to the Local System Procedure Log setting can be configured using the configuration files or locally Configuration File MAC cfg Configure the syslog mode For more information refer Appendix D Configuration ...

Page 735: ...en you restart your machine Do you want to reboot now The configuration will take effect after a reboot Click OK to reboot the phone Reproduce the issue e g account registration Click Export to open file download window and then save the file to your local system A log file named syslog tar is successfully exported to your local system Local Web User Interface Configure the syslog mode Navigate to...

Page 736: ...n Select the Server radio box in the Export System Log Configuration File MAC cfg Configure the syslog mode Configure the IP address or domain name of the syslog server where to export the log files For more information refer Appendix D Configuration Parameters Local Web User Interface Configure the syslog mode Configure the IP address or domain name of the syslog server where to export the log fi...

Page 737: ...isioning Server FTP TFTP Server Procedure Log setting can be configured using the configuration files or locally Configuration File MAC cfg Configure the syslog mode Configure the period in seconds of the log uploads to the provisioning server Configure whether the log files on the provisioning server are overwritten or appended Configure the maximum size of the log files can be stored on the prov...

Page 738: ...period in seconds of the log uploads to the provisioning server Configure whether the log files on the provisioning server are overwritten or appended Configure the maximum size of the log files on the provisioning server Configure the behavior when log file on the provisioning server reaches the max size Configure the waiting time before the phone uploads the log file to the provisioning server N...

Page 739: ...eld Select the desired limit mode from the Append Limit Mode list Click Confirm to save the change A dialog box pops up to prompt Warning Some settings you changed take effect when you restart your machine Do you want to reboot now The configuration will take effect after a reboot Click OK to reboot the phone The system log will be exported successfully to the desired FTP TFTP server after a reboo...

Page 740: ... Count field Enter the desired value in the Packet Capture Clip Bytes field Select the desired value from the Pcap Filter Type list If Custom is selected enter the desired packet filter string in the Packet Filter String field Enter the desired value in the Packet Filter String field Click Start to start capturing signal traffic Reproduce the issue to get stack traces Click Stop to stop capturing ...

Page 741: ...l or Wireshark software to capture the signal traffic Receiving data packets from PC port Connect the Internet port of the IP phone to the Internet and the PC port of the IP phone to a PC Before capturing the signal traffic make sure the data packets can be received from the Internet port to the PC port Procedure Span to PC port can be configured using the configuration files or locally Configurat...

Page 742: ...apture the signal traffic Enabling WatchDog Feature The IP phone provides a troubleshooting feature called WatchDog which helps you monitor the IP phone status and provides the ability to get stack traces from the last time the IP phone failed If WatchDog feature is enabled the IP phone will automatically reboot when it detects a fatal failure This feature can be configured using the configuration...

Page 743: ...er LED line key indicator headset key indicator and the on screen icon The following shows two examples of obtaining the IP phone information from status indicators on the IP phone If a LINK failure of the IP phone is detected a prompting message Network unavailable and the icon will appear on the touch screen Configuration File MAC cfg Configure Watch Dog feature For more information refer Append...

Page 744: ...736 Matrix SPARSH VP710 User Guide If the headset mode is enabled the headset key LED illuminates For more information on the icons refer Icon Instructions ...

Page 745: ...o one of the following Ensure that the IP phone is properly plugged into a functional AC outlet Ensure that the IP phone is plugged into a socket controlled by a switch that is on If the IP phone is plugged into a power strip try plugging it directly into a wall outlet If your phone is PoE powered ensure that you are using a PoE compliant switch or hub Why does the IP phone display No Service The ...

Page 746: ... also cause this problem disconnect the old line and redial the call to ensure another line may provide better connection Why is there no sound when the other party picks up the call If the caller and receiver cannot hear anything there is no sound at all when the other party picks up the call the possible reason could be the phone cannot send the real time transport protocol RTP streams in which ...

Page 747: ...ce quality if you use a Bluetooth headset while the 2 4 GHz band is enabled or while you are in an environment with many other Bluetooth devices This possible loss in voice quality is due to inherent limitations with Bluetooth technology Firmware and Upgrading Issues Why doesn t the IP phone upgrade firmware successfully Do one of the following Ensure that the target firmware is not the same as th...

Page 748: ...ver FTP TFTP server Do one of the following Ensure that the FTP TFTP server is downloaded and installed on your local system Ensure that you have configured the FTP TFTP server address correctly via web user interface on your IP phone Reboot the phone The configurations require a reboot to take effect Why can t I export the system log to a syslog server Do one of the following Ensure that the sysl...

Page 749: ...ta local config option on the web user interface appears only if the value of the parameter static auto_provision custom protect is set to 1 How to reset the IP phone to default factory configurations To reset the IP phone via web user interface Click on Settings Upgrade The web user interface prompts the message Do you want to reset to factory Click OK to confirm the resetting The IP phone will b...

Page 750: ...st CSeq 10 NOTIFY Call ID 1234 srchost Event check sync reboot true Configuration File MAC cfg Configure the IP phone behavior when receiving a SIP NOTIFY message which contains the header Event check sync Parameter sip notify_reboot_enable Configuration File MAC cfg Description Configure the IP phone behavior when receiving a SIP NOTIFY message which contains the header Event check sync Default V...

Page 751: ...r and Startup Issues What will happen if I connect both PoE cable and power adapter Which has the higher priority The IP phone uses PoE preferentially Why does the IP phone have no power If no lights appear on the IP phone when it is powered up do one of the following Reboot your IP phone Replace the power adapter Why is the touch screen black If the power indicator LED is on the keypad is usable ...

Page 752: ... touch screen is properly connected Check if the touch screen is damaged Why is the LED off when pressing the hard key with LED indicator Make sure that the cable of keypad board is properly connected If the cable is properly connected it may be the LED on the board is damaged Other Issues How do I find the basic information of the IP phone Tap Settings Status when the IP phone is idle to check th...

Page 753: ... Anonymous Call Rejection What is the difference between enabling and disabling the RFC 2543 Hold feature Capturing packets after you enable the RFC 2543 Hold feature SDP media direction attributes such as a sendonly per RFC 2543 is used in the INVITE message when placing a call on hold Capturing packets after you disable the RFC 2543 Hold feature SDP media connection address c 0 0 0 0 per RFC 326...

Page 754: ...746 Matrix SPARSH VP710 User Guide ...

Page 755: ...ar of the phone USB flash drive or USB headset Built in Wi Fi support 802 11b g n Built in Bluetooth 4 0 support Bluetooth headset Power over Ethernet IEEE 802 3af Wall Mountable Key Features of the IP Phone In addition to physical features introduced above IP phone also supports the following key features when running the latest firmware Phone Features Call Options emergency call call waiting cal...

Page 756: ...N assignment LLDP Static DHCP CDP Bridge mode for PC port HTTP HTTPS server DNS client NAT DHCP server IPv6 support Wi Fi Management FTP TFTP HTTP PnP auto provision Configuration browser phone auto provision Direct IP call without SIP proxy Dial number via SIP server Dial URL via SIP server TR 069 Security HTTPS server client SRTP RFC 3711 Transport Layer Security TLS VLAN 802 1q QoS Digest authe...

Page 757: ...lin Morocco Portugal Lisboa Porto Funchal Spain CanaryIslands LasPalmas UnitedKingdom London 1 Albania Tirane Austria Vienna Belgium Brussels Caicos Chad Croatia Zagreb CzechRepublic Prague Denmark Kopenhagen France Paris Germany Berlin Hungary Budapest Italy Rome Luxembourg Luxembourg Macedonia Skopje Namibia Windhoek Netherlands Amsterdam Spain Madrid 2 Estonia Tallinn Finland Helsinki GazaStrip...

Page 758: ...a Sydney Melboume Canberra Russia Vladivostok 10 30 Australia LordHoweIslands 11 NewCaledonia Noumea Russia SrednekolymskTime 11 30 NorfolkIsland 12 NewZealand Wellington Auckland Russia KamchatkaTime 12 45 NewZealand ChathamIslands 13 Tonga Nukualofa 13 30 ChathamIslands 14 Kiribati ...

Page 759: ...integrity protected cipher suite negotiation between two endpoints PEAP MSCHAPv2 Protected Extensible Authentication Protocol Microsoft Challenge Handshake Authentication Protocol version 2 It provides for mutual authentication but does not require a client certificate on the IP phone FAC Feature Access Code These special patterns of characters that are dialed from a phone keypad to invoke particu...

Page 760: ...m Resource Locator It specifies the address of an Internet resource VLAN Virtual LAN It is a group of hosts with a common set of requirements which communicate as if they were attached to the same broadcast domain regardless of their physical location VoIP Voice over Internet Protocol It is a family of technologies used for the delivery of voice communications and multimedia sessions over IP netwo...

Page 761: ...Sign Class 1 Public Primary Certification Authority G3 VeriSign Class 2 Public Primary Certification Authority G2 VeriSign Class 2 Public Primary Certification Authority G3 VeriSign Class 3 Public Primary Certification Authority VeriSign Class 3 Public Primary Certification Authority G2 VeriSign Class 3 Public Primary Certification Authority G3 VeriSign Class 3 Public Primary Certification Authori...

Page 762: ...alSign Starfield Root Certificate Authority G2 TC TrustCenter Class 2 CA II TC TrustCenter Class 3 CA II TC TrustCenter Class 4 CA II TC TrustCenter Universal CA I TC TrustCenter Universal CA III Thawte Universal CA Root VeriSign Class 3 Secure Server CA G2 VeriSign Class 3 Secure Server CA G3 Thawte SSL CA StartCom Certification Authority StartCom Certification Authority G2 Starfield Services Roo...

Page 763: ...aints we cannot ensure a complete set of certificates If you are using a certificate from a commercial Certificate Authority not in the list above you can send a request to your local distributor At this point you can upload your particular CA certificate into your phone For more information on uploading custom CA certificate refer TLS ...

Page 764: ...756 Matrix SPARSH VP710 User Guide ...

Page 765: ... that MAC address Basic and Advanced Parameters DHCP Static DNS Parameter static network internet_port type Configuration File MAC cfg Description Configures the Internet port type for IPv4 Note If you change this parameter the IP phone will reboot to make the change take effect It works only if the value of the parameter static network ip_address_mode is set to 0 IPv4 or 2 IPv4 IPv6 Default Value...

Page 766: ...AC cfg Description Configures the primary IPv4 DNS server Note It works only if the value of the parameter static network static_dns_enable is set to 1 On If you change this parameter the IP phone will reboot to make the change take effect Default Value Blank Range IPv4 Address Example static network primary_dns 202 101 103 55 Parameter static network secondary_dns Configuration File MAC cfg Descr...

Page 767: ...le MAC cfg Description Configures the IP address mode IP phones support using the IPv4 address only the IPv6 address only or both IPv4 and IPv6 addresses Note If you change this parameter the IP phone will reboot to make the change take effect Default Value 0 Range Valid values are 0 IPv4 1 IPv6 2 IPv4 IPv6 Example static network ip_address_mode 0 Parameter static network internet_port ip Configur...

Page 768: ...iption Configures the default gateway when the Internet port type is configured as Static IP Address and the IP address mode is configured as IPv4 or IPv4 IPv6 Note If you change this parameter the IP phone will reboot to make the change take effect Default Value Blank Range IPv4 Address Example static network internet_port gateway 192 168 1 254 Parameter static network primary_dns Configuration F...

Page 769: ...ernet port type Note It works only if the value of the parameter static network ip_address_mode is set to 0 IPv4 or 2 IPv4 IPv6 If you change this parameter the IP phone will reboot to make the change take effect Default Value 0 Range Valid values are 0 DHCP 1 PPPoE 2 Static IP Address Example static network internet_port type 1 Parameter static network pppoe user Configuration File MAC cfg Descri...

Page 770: ...rd matrix Parameter static network internet_port speed_ duplex Configuration File MAC cfg Description Configures the transmission method of Internet port Note You can set the transmission speed to 1000Mbps Auto Negotiate to transmit in 1000Mbps if the IP phone is connected to the switch supports Gigabit Ethernet We recommend that you do not change this parameter If you change this parameter the IP...

Page 771: ...ate 1 Full duplex 10Mbps 2 Full duplex 100Mbps 3 Half duplex 10Mbps 4 Half duplex 100Mbps 5 Full Duplex 1000Mbps Example static network pc_port speed_duplex 0 Parameter static network pc_port enable Configuration File MAC cfg Description Enables or disables the PC port Note If you change this parameter the IP phone will reboot to make the change take effect Default Value 1 Range Valid values are 0...

Page 772: ...ion repeatedly Format Boolean Default Value 0 Range Valid values are 0 Disabled 1 Enabled Example auto_provision repeat enable 0 Parameter auto_provision repeat minutes Configuration File MAC cfg Description Configures the interval in minutes for the IP phone to check new configuration Note It works only if the parameter auto_provision repeat enable is set to 1 Enabled Format Integer Default Value...

Page 773: ...00 to 23 59 Example auto_provision weekly end_time 21 30 Parameter auto_provision weekly begin_time Configuration File MAC cfg Description Configures the begin time of the day for the IP phone to check new configuration weekly Note It works only if the parameter auto_provision weekly enable is set to 1 Enabled Format Time Default Value 00 00 Range 00 00 to 23 59 Example auto_provision weekly begin...

Page 774: ... LED is solid green Example phone_setting common_power_led_enable 1 Parameter phone_setting ring_power_led_flash_e nable Configuration File MAC cfg Description Enables or disables the power indicator LED to flash when the phone receives an incoming call If it is set to 0 the status of the power indicator LED is determined by the value of the parameter phone_setting common_power_led_enable Default ...

Page 775: ...l is mute If it is set to 0 the status of the power indicator LED is determined by the value of the parameter phone_setting common_power_led_enable Format Boolean Default Value 0 Range Valid values are 0 Disabled power indicator LED does not flash 1 Enabled power indicator LED fast flashes 300ms green Example phone_setting mute_power_led_flash_enable 1 Parameter phone_setting hold_and_held_power_ ...

Page 776: ...power_led_enable Format Boolean Default Value 0 Range Valid values are 0 Disabled power indicator LED is off 1 Enabled power indicator LED is solid green Example phone_setting talk_and_dial_power_led_enable 1 Parameter static wui http_enable Configuration File MAC cfg Description Enables or disables the user to access web user interface of the IP phone using the HTTP protocol Note If you change th...

Page 777: ...bles the user to access web user interface of the IP phone using the HTTPS protocol Note If you change this parameter the IP phone will reboot to make the change take effect Default Value 1 Range 0 or 1 0 Disabled 1 Enabled Example static wui https_enable 1 Parameter static network port https Configuration File MAC cfg Description Configures the HTTPS port for the user to access web user interface...

Page 778: ...save_call_history 1 Parameter call_waiting enable Configuration File MAC cfg Description Enables or disables call waiting feature If it is set to 0 Disabled a new incoming call is automatically rejected by the IP phone with a busy signal configured by the parameter features normal_refuse_code while during a call If it is set to 1 Enabled the touch screen will present a new incoming call while duri...

Page 779: ...cfg Description Configures the call waiting on code to activate the server side call waiting feature The IP phone will send the call waiting on code to the server when you activate call waiting feature on the IP phone Default Value Blank Range String within 32 characters Example call_waiting on_code 71 Parameter call_waiting off_code Configuration File MAC cfg Description Configures the call waiti...

Page 780: ... for the IP phone to wait between redials The IP phone redials the dialed number at regular intervals till the callee answers the call Note It works only if the value of the parameter auto_redial enable is set to 1 Enabled Default Value 10 Range 1 to 300 Example auto_redial interval 10 Parameter auto_redial times Configuration File MAC cfg Description Configures the auto redial times when the call...

Page 781: ...ll during a call even if auto answer is enabled Default Value 0 Range Valid values are 0 Disabled 1 Enabled Example account 1 auto_answer 1 Parameter features auto_answer_delay Configuration File MAC cfg Description Configures the delay time in seconds before the IP phone automatically answers an incoming call Note It works only if the value of the parameter account X auto_answer is set to 1 Enabl...

Page 782: ...on feature If a user places a call and the callee is temporarily unavailable to answer the call call completion feature allows notifying the user when the callee becomes available to receive a call If it is set to 1 Enabled the caller is notified when the callee becomes available to receive a call Default Value 0 Range 0 or 1 0 Disabled 1 Enabled Example features call_completion_enable 1 Parameter...

Page 783: ...nymous call feature If it is set to 1 On Code the IP phone will send anonymous on code to the server when you activate the anonymous call feature Default Value 0 Range 0 or 1 0 Off Code 1 On Code Example account 1 send_anonymous_code 0 Parameter account X anonymous_call_oncode X ranges from 1 to 16 Configuration File MAC cfg Description Configures the anonymous call on code to activate the server ...

Page 784: ...thin 32 characters Example account 1 anonymous_call_offcode 73 Parameter account X reject_anonymous_call X ranges from 1 to 16 Configuration File MAC cfg Description Triggers the anonymous call rejection feature to on or off for account X If it is set to 1 On the IP phone will automatically reject incoming calls from users enabled anonymous call feature The anonymous user s phone touch screen pres...

Page 785: ...ivate the anonymous call rejection feature Default Value 0 Range 0 0 Off code 1 On code Example account X send_anonymous_rejection_code 0 Parameter account X anonymous_reject_oncode X ranges from 1 to 16 Configuration File MAC cfg Description Configures the anonymous call rejection on code to activate the server side anonymous call rejection feature for account X Note It works only if the value of...

Page 786: ...time in seconds for the busy tone When one party releases the call a busy tone is audible to the other party indicating that the call connection breaks 0 0s 3 3s 5 5s If it is set to 3 3s a busy tone is audible for 3 seconds on the IP phone Default Value 0 Range 0 3 or 5 0 0s 3 3s 5 5s Example features busy_tone_delay 0 Parameter features normal_refuse_code Configuration File MAC cfg Description C...

Page 787: ... Value 1 Range 0 or 1 0 Disabled 1 Enabled Example phone_setting is_deal180 1 Parameter sip use_out_bound_in_dialog Configuration File MAC cfg Description Enables or disables the IP phone to send all SIP requests to the outbound proxy server forcibly in a dialog If it is set to 0 Disabled only the new SIP request messages from the IP phone will be sent to the outbound proxy server in a dialog If i...

Page 788: ...P server Default Value 0 5 Range 0 5 to 10 Example sip timer_t1 0 5 Parameter sip timer_t2 Configuration File MAC cfg Description Configures the SIP session timer T2 in seconds Timer T2 represents the maximum retransmitting time of any SIP request message Default Value 4 Range 2 to 40 Example sip timer_t2 4 Parameter sip timer_t4 Configuration File MAC cfg Description Configures the SIP session ti...

Page 789: ...t X session_timer expires X ranges from 1 to 16 Configuration File MAC cfg Description Configures the interval in seconds for refreshing the SIP session during a call for account X For example an UPDATE will be sent after 50 of its value has elapsed If it is set to 1800 1800s the IP phone will refresh the session during a call before 900 seconds Note It works only if the value of the parameter acc...

Page 790: ...ing tone when there is a call on hold Default Value 1 Range 0 or 1 0 Disabled 1 Enabled Example features play_hold_tone enable 1 Parameter features play_hold_tone delay Configuration File MAC cfg Description Configures the interval in seconds at which the IP phone play a warning tone when there is a call on hold If it is set to 30 30s the IP phone will play a warning tone every 30 seconds when the...

Page 791: ...cfg Description Configures the call forward mode for the IP phone If it is set to 0 Phone call forward feature is effective for the IP phone If it is set to 1 Custom you can configure call forward feature for each or all accounts Default Value 0 Range 0 Phone 1 Custom Example features fwd_mode 0 Parameter account X always_fwd enable X ranges from 1 to 16 Configuration File MAC cfg Description Trig...

Page 792: ...ways_fwd target 1003 Parameter account X always_fwd on_code X ranges from 1 to 16 Configuration File MAC cfg Description Configures the always forward on code to activate the server side always forward feature for account X The IP phone will send the always forward on code and the pre configured destination number configured by the parameter account X always_fwd target to the server when you activ...

Page 793: ... features fwd_mode is set to 1 Custom Default Value Blank Range String within 32 characters Example account 1 always_fwd off_code 73 Parameter account X busy_fwd enable X ranges from 1 to 16 Configuration File MAC cfg Description Triggers busy forward feature to on or off for account X 0 Off 1 On If it is set to 1 On incoming calls to the account X are forwarded to the destination number configure...

Page 794: ...o 16 Configuration File MAC cfg Description Configures the busy forward on code to activate the server side busy forward feature for account X The IP phone will send the busy forward on code and the pre configured destination number configured by the parameter account X busy_fwd target to the server when you activate busy forward feature for account X on the IP phone Note It works only if the valu...

Page 795: ...ccount 1 busy_fwd off_code 75 Parameter account X timeout_fwd enable X ranges from 1 to 16 Configuration File MAC cfg Description Triggers no answer forward feature to on or off for account X 0 Off 1 On If it is set to 1 On incoming calls to the account X are forwarded to the destination number configured by the parameter account X timeout_fwd target after a period of ring time Note It works only ...

Page 796: ...ed after N 6 seconds Note It works only if the value of the parameter features fwd_mode is set to 1 Custom Default Value 2 Range 0 to 20 Example account X timeout_fwd timeout 2 Parameter account X timeout_fwd on_code X ranges from 1 to 16 Configuration File MAC cfg Description Configures the no answer forward on code to activate the server side no answer forward feature for account X The IP phone ...

Page 797: ...wer forward feature for account X on the IP phone Note It works only if the value of the parameter features fwd_mode is set to 1 Custom Default Value Blank Range String within 32 characters Example account 1 timeout_fwd off_code 77 Parameter features forward emergency enable Configuration File MAC cfg Description Enables or disables the incoming calls from some authorized numbers not to be forward...

Page 798: ...gers the always forward feature to on or off for the IP phone If it is set to 1 On incoming calls are forwarded to the destination number configured by the parameter forward always target immediately Note It works only if the value of the parameter features fwd_mode is set to 0 Phone Default Value 0 Range 0 or 1 0 Off 1 On Example forward always enable 1 Parameter forward always target Configurati...

Page 799: ...rameter features fwd_mode is set to 0 Phone Default Value Blank Range String within 32 characters Example forward always on_code 72 Parameter forward always off_code Configuration File MAC cfg Description Configures the always forward off code to deactivate the server side always forward feature The IP phone will send the always forward off code to the server when you deactivate always forward fea...

Page 800: ...mber of the busy forward for the IP phone Note It works only if the value of the parameter features fwd_mode is set to 0 Phone Default Value Blank Range String within 32 characters Example forward busy target 3602 Parameter forward busy on_code Configuration File MAC cfg Description Configures the busy forward on code to activate the server side busy forward feature The IP phone will send the busy...

Page 801: ... to 0 Phone Default Value Blank Range String within 32 characters Example forward busy off_code 75 Parameter forward no_answer enable Configuration File MAC cfg Description Triggers the no answer forward feature to on or off for the IP phone If it is set to 1 On incoming calls are forwarded to the destination number configured by the parameter forward no_answer target after a period of ring time N...

Page 802: ... It works only if the value of the parameter features fwd_mode is set to 0 Phone Default Value 2 Range 0 to 20 Example forward no_answer timeout 2 Parameter forward no_answer on_code Configuration File MAC cfg Description Configures the no answer forward on code to activate the server side no answer forward feature The IP phone will send the no answer forward on code and the pre configured destina...

Page 803: ...e Blank Range String within 32 characters Example forward no_answer off_code 77 Parameter features fwd_diversion_enable Configuration File MAC cfg Description Enables or disables the IP phone to present the diversion information when an incoming call is forwarded to your IP phone Default Value 1 Range 0 or 1 0 Disabled 1 Enabled Example features fwd_diversion_enable 1 Parameter forward internation...

Page 804: ...bles or disables the IP phone to complete the semi attended attended transfer through on hook besides tapping the Transfer soft key or TRANSFER TRAN key Note Semi attended transfer means transfer a call after hearing the ringback tone Attended transfer means transfer a call with prior consulting Default Value 1 Range 0 Disabled 1 Enabled Example transfer on_hook_trans_enable 1 Parameter transfer s...

Page 805: ...rence conferences are set up by the server Default Value 0 Range 0 Local Conference 2 Network Conference Example account 1 conf_type 0 Parameter account X conf_type X ranges from 1 to 16 Configuration File MAC cfg Description Configures the network conference type for account X If it is set to 0 Local Conference conferences are set up on the IP phone locally If it is set to 2 Network Conference co...

Page 806: ...r disables the IP phone to transfer the local conference call to the other two parties after the conference initiator drops the local conference call If it is set to 0 Disabled all parties are disconnected when the conference initiator drops the conference call If it is set to 1 Enabled the other two parties remain connected when the conference initiator drops the conference call Note It works onl...

Page 807: ...AC cfg Description Enables or disables the IP phone to display the Dpickup key when the IP phone is on the pre dialing screen Default Value 0 Range 0 or 1 0 Disabled 1 Enabled Example features pickup direct_pickup_enable 0 Parameter features pickup direct_pickup_code Configuration File MAC cfg Description Configures the directed call pickup code on a phone basis Note The directed call pickup code ...

Page 808: ... 16 is 15 and the default value of the line key 17 27 is 0 For programable keys When X 12 the default value is 0 NA When X 13 the default value is 0 NA When X 14 the default value is 2 Forward Range 9 Example linekey 2 type 9 Parameter linekey X line programablekey X line Configuration File MAC cfg Description Configures the desired line to apply the directed call pickup key For line keys X ranges...

Page 809: ...nekey 2 value 971008 Parameter linekey X label Configuration File MAC cfg Description Configures the label displayed on the touch screen for each DSS key Optional For line keys X ranges from 1 to 27 Default Value Blank Range String within 99 characters Example linekey 2 label 971008 Parameter features pickup group_pickup_enable Configuration File MAC cfg Description Enables or disables the IP phon...

Page 810: ...lue Blank Range String within 32 characters Example account 1 group_pickup_code 69 Parameter features pickup group_pickup_code Configuration File MAC cfg Description Configures the group call pickup code on a phone basis Note The group call pickup code configured on a per line basis configured by the parameter account X group_pickup_code takes precedence over that configured on a phone basis confi...

Page 811: ... line key 17 27 is 0 For programable keys When X 12 the default value is 0 NA When X 13 the default value is 0 NA When X 14 the default value is 2 Forward Range 23 Example linekey 2 type 23 Parameter linekey X line programablekey X line Configuration File MAC cfg Description Configures the desired line to apply the group call pickup key For line keys X ranges from 1 to 27 For programable keys X ra...

Page 812: ...MAC cfg Description Configures the label displayed on the touch screen for each DSS key Optional For line keys X ranges from 1 to 27 Default Value Blank Range String within 99 characters Example linekey 2 label 98 Parameter account X dialoginfo_callpickup X ranges from 1 to 16 Configuration File MAC cfg Description Enables or disables the IP phone to pick up a call according to the Replaces header...

Page 813: ...r account X cid_source_privacy X ranges from 1 to 16 Configuration File MAC cfg Description Enables or disables the IP phone to process Privacy header field in the SIP message for account X If it is set to 0 Disabled the IP phone doesn t process Privacy header If it is set to 1 Enabled the caller identification information will be hidden and the IP phone touch screen presents anonymous if there is...

Page 814: ...e 1 Range 0 or 1 0 Disabled 1 Enabled Example account X cid_source_ppi 1 Parameter account X cp_source X ranges from 1 to 16 Configuration File MAC cfg Description Configures the presentation of the callee s identity for account X 0 PAI RPID 1 Dialed Digits 2 RFC 4916 When the RFC 4916 is enabled on the IP phone the caller sends the SIP request message which contains the from change tag in the Sup...

Page 815: ...d Example account X cid_source_privacy 1 Parameter account X dtmf type X ranges from 1 to 16 Configuration File MAC cfg Description Configures the DTMF type for account X 0 INBAND 1 RFC 2833 2 SIP INFO 3 RFC2833 SIP INFO If it is set to 0 INBAND DTMF digits are transmitted in the voice band If it is set to 1 RFC 2833 DTMF digits are transmitted by RTP Events compliant to RFC 2833 If it is set to 2...

Page 816: ...eter account X dtmf info_type X ranges from 1 to 16 Configuration File MAC cfg Description Configures the DTMF info type 1 DTMF Relay 2 DTMF 3 Telephone Event Note It works only if the value of parameter account X dtmf type is set to 2 SIP INFO or 3 RFC2833 SIP INFO Default Value 1 Range 1 to 3 Example account 1 dtmf info_type 0 Parameter features dtmf repetition Configuration File MAC cfg Descrip...

Page 817: ...ntified as 262 If so you can modify the value of this parameter to a little lower than the default value Default Value 100 Range 0 to 300 Example features dtmf repetition 100 Parameter features dtmf volume Configuration File MAC cfg Description Configures the frequency level of DTMF digits in db Default Value 10 Range 33 to 0 Example features dtmf volume 10 Parameter features dtmf hide Configurati...

Page 818: ...xample features dtmf hide_delay 0 Parameter features dtmf replace_tran Configuration File MAC cfg Description Enables or disables the IP phone to send DTMF sequences for transfer function when tapping the Transfer soft key or pressing TRANSFER TRAN key If it is set to 0 Disabled the IP phone will perform the transfer as normal when tapping the Transfer soft key or pressing TRANSFER TRAN key during...

Page 819: ...eatures dtmf replace_tran is set to 1 Enabled Default Value Blank Range String within 32 characters Example features dtmf transfer 123 Parameter features play_local_dtmf_tone_enable Configuration File MAC cfg Description Enables or disables the IP phone to play a local DTMF tone If it is set to 1 Enabled you can hear the DTMF tone when pressing the IP phone s keypad during a call Default Value 1 R...

Page 820: ...uration File MAC cfg Description Enables or disables the IP phone to mute the microphone when answering an intercom call If it is set to 1 Enabled the microphone is muted for intercom calls and then the other party cannot hear you Note It works only if the value of the parameter features intercom allow is set to 1 Enabled Default Value 0 Range 0 Disabled 1 Enabled Example features intercom mute 0 ...

Page 821: ... it is set to 1 Enabled the IP phone will automatically answer the intercom call while there is already an active call on the IP phone and place the active call on hold Note It works only if the values of parameters features intercom allow and call_waiting enable are set to 1 Enabled Default Value 0 Range 0 Disabled 1 Enabled Example features intercom barge 0 Parameter features intercom subscribe ...

Page 822: ...linekey 2 type 14 Parameter inekey X line Configuration File MAC cfg Description Configures the desired line to apply the intercom key For line keys X ranges from 1 to 27 Default Value 1 16 for lines 1 16 Range 1 to 16 1 Line 1 2 Line 2 16 Line 16 Example linekey 2 line 1 Parameter linekey X value Configuration File MAC cfg Description Configures the desired line to apply the intercom key For line...

Page 823: ...eter features alert_info_tone Configuration File MAC cfg Description Enables or disables the IP phone to map the keywords in the Alert info header to the specified Bellcore ring tones Default Value 0 Range 0 or 1 0 Disabled 1 Enabled Example features alert_info_tone 0 Parameter distinctive_ring_tones alert_info X text X ranges from 1 to 10 Configuration File MAC cfg Description Configures the inte...

Page 824: ...t The value ranges from 1 to 10 the digit stands for the appropriate ring tone 1 Ring1 wav 2 Ring2 wav 3 Ring3 wav 4 Ring4 wav 5 Ring5 wav 6 Ring6 wav 7 Ring7 wav 8 Ring8 wav 9 Silent wav 10 Splash wav Default Value 1 Range 1 to 10 Example distinctive_ring_tones alert_info 1 ringer 1 Parameter voice tone country Configuration File MAC cfg Description Configures the country tone for the IP phone De...

Page 825: ...tria Brazil Belgium Chile China Czech Czech ETSI Denmark Finland France Germany Great Britain Greece Hungary Lithuania India Italy Japan Mexico New Zealand Netherlands Norway Portugal Spain Switzerland Sweden Russia United States Example voice tone country Custom ...

Page 826: ...them by commas e g 250 200 0 1000 200 300 500 200 500 800 1500 1000 If you want the IP phone to play tones once add an exclamation mark before tones e g 250 200 0 1000 200 300 500 200 500 800 1500 1000 Note It works only if the value of the parameter voice tone country is set to Custom Default Value Blank Range String Example NA Parameter voice tone secondary_dial Configuration File MAC cfg Descri...

Page 827: ...e value of the parameter voice tone country is set to Custom Default Value Blank Range String Example NA Parameter voice tone busy Configuration File MAC cfg Description Customizes the tone when the callee is busy The value format is Freq Duration For more information on the value format refer to the parameter voice tone dial Note It works only if the value of the parameter voice tone country is s...

Page 828: ...tomizes the call waiting tone The value format is Freq Duration For more information on the value format refer to the parameter voice tone dial Note It works only if the value of the parameter voice tone country is set to Custom Default Value Blank Range String Example NA Parameter voice tone dialrecall Configuration File MAC cfg Description Customizes the call back tone The value format is Freq D...

Page 829: ... Note It works only if the value of the parameter voice tone country is set to Custom Default Value Blank Range String Example NA Parameter voice tone stutter Configuration File MAC cfg Description Customizes the tone when the IP phone receives a voice mail The value format is Freq Duration For more information on the value format refer to the parameter voice tone dial Note It works only if the va...

Page 830: ...ess URL of the remote XML phonebook X ranges from 1 to 5 Format URL Default Value Blank Range String within 511 characters Example remote_phonebook data 1 url http 192 168 1 20 phonebook xml Parameter remote_phonebook data X name Configuration File MAC cfg Description Configures the display name of the remote phone book item Format String Default Value Blank Range String within 99 characters Examp...

Page 831: ...ample features remote_phonebook flash_time 21600 Parameter account X subscribe_mwi X ranges from 1 to 16 Configuration File MAC cfg Description Enables or disables the IP phone to subscribe the message waiting indicator for account X If it is set to 1 Enabled the IP phone will send a SUBSCRIBE message to the server for message summary updates If it is set to 0 Disabled the server automatically sen...

Page 832: ...nfiguration File MAC cfg Description Enables or disables the IP phone to subscribe the message waiting indicator to the voice mail number for account X If it is set to 0 Disabled the IP phone will subscribe the message waiting indicator to the account X Note It works only if the value of the parameter account X subscribe_mwi is set to 1 Enabled and voice_mail number X is configured Default Value 0...

Page 833: ...d MWI MWI subscription feature should be configured in advance To present audio MWI you also need to set the value of the parameter features voice_mail_tone_enable to 1 Enabled in advance Default Value 1 Value 0 Disabled 1 Enabled Example account 1 display_mwi enable 1 Parameter multicast codec Configuration File MAC cfg Description Configures the codec of multicast paging Default Value G722 Range...

Page 834: ...ip_address 224 5 6 20 10008 multicast paging_address 2 ip_address 224 1 6 25 1001 Parameter multicast paging_address X label X ranges from 1 to 31 Configuration File MAC cfg Description Configures the name of the multicast paging group to be displayed in the paging list It will be displayed on the touch screen when placing the multicast paging calls Default Value Blank Range String Example multica...

Page 835: ...eam It it is set to 26 to 30 the matrix IP phones preconfigured to listen to the channel can receive the RTP stream Default Value 0 Range Integer from 0 to 30 Example multicast paging_address 1 channel 3 multicast paging_address 2 channel 5 Parameter multicast listen_address X ip_address X ranges from 1 to 31 Configuration File MAC cfg Description Configures the multicast address and port number t...

Page 836: ...ast address from the IP phones running old firmware version old paging mechanism from the IP phones listen to the channel 0 or from the available third party devices e g Cisco IP phones If it is set to 1 to 25 the IP phone can receive an RTP stream of the pre configured multicast address on the channel 1 to 25 respectively from Matrix or Polycom IP phones It it is set to 26 to 30 the IP phone can ...

Page 837: ...nfiguration File MAC cfg Description Enables or disables the IP phone to always use the speaker as the audio device when receiving the multicast paging calls If it is set to 0 Disabled the engaged audio device will be used when receiving the multicast paging calls Default Value 0 Range 0 Disabled 1 Enabled Example multicast receive use_speaker 0 Parameter multicast receive_priority enable Configur...

Page 838: ...st priority 0 Disabled 1 1 2 2 3 3 31 31 If it is set to 0 Disabled all incoming multicast paging calls will be automatically ignored when a voice video call is in progress If it is not set to 0 Disabled the IP phone will receive the incoming multicast paging call with a higher or same priority than this value and ignore that with a lower priority than this value when a voice video call is in prog...

Page 839: ...umber Default Value Blank Range URL within 511 characters Example action_url setup_completed http 192 168 0 20 help xml IP ip Parameter action_url registered Configuration File MAC cfg Description Configures the action URL the IP phone sends after an account is registered Default Value Blank Range URL within 511 characters Example action_url registered http 192 168 0 20 help xml IP ip Parameter ac...

Page 840: ...s Example action_url register_failed http 192 168 0 20 help xml IP ip Parameter action_url off_hook Configuration File MAC cfg Description Configures the action URL the IP phone sends when off hook Default Value Blank Range URL within 511 characters Example action_url off_hook http 192 168 0 20 help xml IP ip Parameter action_url on_hook Configuration File MAC cfg Description Configures the action...

Page 841: ...P phone sends when placing a call Default Value Blank Range URL within 511 characters Example action_url outgoing_call http 192 168 0 20 help xml IP ip Parameter action_url call_established Configuration File MAC cfg Description Configures the action URL the IP phone sends when establishing a call Default Value Blank Range URL within 511 characters Example action_url call_established http 192 168 ...

Page 842: ...on Configuration File MAC cfg Description Configures the action URL the IP phone sends when always forward feature is enabled Default Value Blank Range URL within 511 characters Example action_url always_fwd_on http 192 168 0 20 help xml IP ip Parameter action_url always_fwd_off Configuration File MAC cfg Description Configures the action URL the IP phone sends when always forward feature is disab...

Page 843: ...aracters Example action_url busy_fwd_off http 192 168 0 20 help xml IP ip Parameter action_url no_answer_fwd_on Configuration File MAC cfg Description Configures the action URL the IP phone sends when no answer forward feature is enabled Default Value Blank Range URL within 511 characters Example action_url no_answer_fwd_on http 192 168 0 20 help xml IP ip Parameter action_url no_answer_fwd_off Co...

Page 844: ... phone sends when performing a blind transfer Default Value Blank Range URL within 511 characters Example action_url blind_transfer_call http 192 168 0 20 help xml IP ip Parameter action_url attended_transfer_call Configuration File MAC cfg Description Configures the action URL the IP phone sends when performing an attended semi attended transfer Default Value Blank Range URL within 511 characters...

Page 845: ...ction_url unhold http 192 168 0 20 help xml IP ip Parameter action_url held Configuration File MAC cfg Description Configures the action URL the IP phone sends when a call is held Default Value Blank Range URL within 511 characters Example action_url held http 192 168 0 20 help xml IP ip Parameter action_url unheld Configuration File MAC cfg Description Configures the action URL the IP phone sends...

Page 846: ...s when un muting a call Default Value Blank Range URL within 511 characters Example action_url unmute http 192 168 0 20 help xml IP ip Parameter action_url missed_call Configuration File MAC cfg Description Configures the action URL the IP phone sends when missing a call Default Value Blank Range URL within 511 characters Example action_url missed_call http 192 168 0 20 help xml IP ip Parameter ac...

Page 847: ... help xml IP ip Parameter action_url idle_to_busy Configuration File MAC cfg Description Configures the action URL the IP phone sends when changing the state of the IP phone from idle to busy Default Value Blank Range URL within 511 characters Example action_url idle_to_busy http 192 168 0 20 help xml IP ip Parameter action_url ip_change Configuration File MAC cfg Description Configures the action...

Page 848: ... rejecting an incoming call Default Value Blank Range URL within 511 characters Example action_url reject_incoming_call http 192 168 0 20 help xml IP ip Parameter action_url answer_new_incoming_call Configuration File MAC cfg Description Configures the action URL the IP phone sends when answering a new incoming call Default Value Blank Range URL within 511 characters Example action_url answer_new_...

Page 849: ... ip Parameter action_url setup_autop_finish Configuration File MAC cfg Description Configures the action URL the IP phone sends when completing auto provisioning via power on Default Value Blank Range URL within 511 characters Example action_url setup_autop_finish http 192 168 0 20 help xml IP ip Parameter action_url call_waiting_on Configuration File MAC cfg Description Configures the action URL ...

Page 850: ...IP phone sends when pressing the HEADSET key Default Value Blank Range URL within 511 characters Example action_url headset http 192 168 0 20 help xml IP ip Parameter action_url handfree Configuration File MAC cfg Description Configures the action URL the IP phone sends when pressing the Speakerphone key Default Value Blank Range URL within 511 characters Example action_url handfree http 192 168 0...

Page 851: ...sy http 192 168 0 20 help xml IP ip Parameter action_url call_remote_canceled Configuration File MAC cfg Description Configures the action URL the IP phone sends when the remote party cancels the outgoing call in the ringing state Default Value Blank Range URL within 511 characters Example action_url call_remote_canceled http 192 168 0 20 help xml IP ip Parameter features action_uri enable Configu...

Page 852: ...atures show_action_uri_option 1 Parameter features action_uri_limit_ip Configuration File MAC cfg Description Configures the IP address of the server from which the IP phone receives the action URI requests For discontinuous IP addresses multiple IP addresses are separated by commas For continuous IP addresses the format likes and the stands for the values 0 255 For example 10 10 stands for the IP...

Page 853: ...Configuration File MAC cfg Description Configures the port of the SIP server Y that specifies registrations for account X Note If the value of this parameter is set to 0 the port used depends on the value specified by the parameter account X sip_server Y transport_type Default Value 5060 Range Integer from 0 to 65535 Example account 1 sip_server 1 port 5060 Parameter account X sip_server Y expires...

Page 854: ...gures the retry times for the IP phone to resend requests when the SIP server Y is unavailable or there is no response from the SIP server Y for account X Default Value 3 Range Integer from 0 to 20 Example account X sip_server Y retry_counts 3 Parameter account X sip_server Y register_on_enable X ranges from 1 to 16 Y ranges from 1 to 2 Configuration File MAC cfg Description Enables or disables th...

Page 855: ...ccount X outbound_proxy_enable 0 Parameter account X outbound_proxy Y address X ranges from 1 to 16 Y ranges from 1 to 2 Configuration File MAC cfg Description Configures the IP address or domain name of the outbound proxy server Y for account X Note It works only if the value of the parameter account X outbound_proxy_enable is set to 1 Enabled Default Value Blank Range IP address or domain name E...

Page 856: ...o outbound proxy servers Default Value 0 Range 0 Concurrent Registration 1 Successive Registration Example account 1 fallback redundancy_type 0 Parameter account X fallback timeout X ranges from 1 to 16 Configuration File MAC cfg Description Configures the time interval in seconds for the IP phone to detect whether the working server is available by sending the registration request for account X a...

Page 857: ...t whether the working outbound proxy server is available by sending the registration request after the fallback server takes over call control Note It is only applicable to outbound proxy servers Default Value 3600 Range Integer from 0 to 65535 Example account 1 outbound_proxy_fallback_interval 3600 Parameter account X sip_server Y failback_mode X ranges from 1 to 16 Y ranges from 1 to 2 Configura...

Page 858: ...ry server 2 Registration the IP phone will send requests to the last registered server first If the registration expires the phone will retry to send requests to the primary server 3 duration the IP phone will send requests to the last registered server first If the time defined by the parameter account X sip_server Y failback_timeout expires the phone will retry to send requests to the primary se...

Page 859: ...erver Y failback_timeout 3600 Parameter account X sip_server Y transport_type X ranges from 1 to 16 Y ranges from 1 to 2 Configuration File MAC cfg Description Configures the transport method the IP phone uses to communicate with the SIP server for account X 0 UDP 1 TCP 2 TLS 3 DNS NAPTR If the value of this parameter is set to 3 DNS NAPTR the value of the parameter account X sip_server Y address ...

Page 860: ...returned from NAPTR query for account X 0 SRV query using UDP only 1 SRV query using UDP TCP and TLS1 Default Value 0 Range 0 SRV query using UDP only 1 SRV query using UDP TCP and TLS1 Example account 1 naptr_build 0 Parameter features direct_ip_call_enable Configuration File MAC cfg Description Enables or disables allow IP address call Note If you want to receive an IP address call make sure the...

Page 861: ...t Value 1 Range 0 Disabled 1 Enabled Example static network lldp enable 1 Parameter static network lldp packet_interval Configuration File MAC cfg Description Configures the interval in seconds for the IP phone to send the LLDP Linker Layer Discovery Protocol request Note It works only if the value of the parameter static network lldp enable is set to 1 Enabled If you change this parameter the IP ...

Page 862: ...o obtain the VLAN ID using higher priority of VLAN assignment method If all the methods are attempted the phone will disable VLAN feature Note If you change this parameter the IP phone will reboot to make the change take effect Default Value 0 Range 0 Disabled 1 Enabled Example static network vlan vlan_change enable 0 Parameter static network vlan internet_port_enable Configuration File MAC cfg De...

Page 863: ...y for the Internet port 7 is the highest priority 0 is the lowest priority Note If you change this parameter the IP phone will reboot to make the change take effect Default Value 0 Range Integer from 0 to 7 Example static network vlan internet_port_priority 0 Parameter static network vlan pc_port_enable Configuration File MAC cfg Description Enables or disables VLAN for the PC port Note It works o...

Page 864: ...ort_priority Configuration File MAC cfg Description Configures VLAN priority for the PC port 7 is the highest priority 0 is the lowest priority Note It works only if the value of the parameter static network pc_port enable is set to 1 Auto Negotiate If you change this parameter the IP phone will reboot to make the change take effect Default Value 0 Range Integer from 0 to 7 Example static network ...

Page 865: ...ne will reboot to make the change take effect Default Value 132 Range Integer from 1 to 255 Example static network vlan dhcp_option 132 Parameter static network qos signaltos Configuration File MAC cfg Description Configures the DSCP Differentiated Services Code Point for SIP packets The default DSCP value for SIP packets is 26 Assured Forwarding Note If you change this parameter the IP phone will...

Page 866: ...cription Configures the DSCP Differentiated Services Code Point for video packets The default DSCP value for H264 packets is 34 Assured Forwarding Note If you change this parameter the IP phone will reboot to make the change take effect Default Value 34 Range Integer from 0 to 63 Example static network qos videotos 34 Parameter static wifi 802_11e enable Configuration File MAC cfg Description Enab...

Page 867: ...on File MAC cfg Description Configures the IP address or the domain name of the STUN Simple Traversal of UDP over NATs server Note If you change this parameter the IP phone will reboot to make the change take effect Default Value Blank Range IP Address or Domain Name Example sip nat_stun server 218 107 220 201 Parameter sip nat_stun port Configuration File MAC cfg Description Configures the port o...

Page 868: ...set to 1 Enabled Default Value 0 Range 0 Disabled 1 Enabled Example account X nat nat_traversal 0 Parameter sip listen_port Configuration File MAC cfg Description Configures the local SIP port Default Value 5060 Range Integer from 1024 to 65535 Example sip listen_port 5060 Parameter sip tls_listen_port Configuration File MAC cfg Description Configures the local TLS listen port Default Value 5061 R...

Page 869: ...P GTC 6 EAP TTLS EAP GTC 7 EAP FAST Example static network 802_1x mode 0 Parameter static network 802_1x identity Configuration File MAC cfg Description Configures the identity or user name for 802 1x authentication Note It works only if the value of the parameter static network 802_1x mode is set to 1 2 3 4 5 6 or 7 If you change this parameter the IP phone will reboot to make the change take eff...

Page 870: ...the CA certificate Note It works only if the value of the parameter static network 802_1x mode is set to 2 3 4 5 6 or 7 The format of the CA certificate must be pem crt cer or der Default Value Blank Range URL within 511 characters Example static network 802_1x root_cert_url http 192 168 1 10 ca pem Parameter network 802_1x client_cert_url Configuration File MAC cfg Description Configures the acce...

Page 871: ...tication is required Format String Default Value Blank Range String within 128 characters Example managementserver username user1 Parameter managementserver password Configuration File MAC cfg Description Configures the password to authenticate with the ACS This string is set to the empty string if no authentication is required Format String Default Value Blank Range String within 64 characters Ex...

Page 872: ...quests Format String Default Value Blank Range String within 64 characters Example managementserver connection_request_passwo rd acspwd Parameter managementserver periodic_inform_ena ble Configuration File MAC cfg Description Enables or disables the IP phone to periodically report its configuration information to the ACS Format Boolean Default Value 1 Range Valid values are 0 Disabled 1 Enabled Ex...

Page 873: ..._address_mode 0 Parameter static network ipv6_internet_port type Configuration File MAC cfg Description Configures the Internet port type for IPv6 Note It works only if the value of the parameter static network ip_address_mode is set to 1 IPv6 or 2 IPv4 IPv6 If you change this parameter the IP phone will reboot to make the change take effect Default Value 0 Range 0 DHCP 1 Static IP Address Example...

Page 874: ...Default Value 0 Range 0 Off 1 On Example static network ipv6_static_dns_enable 0 Parameter static network ipv6_internet_port ip Configuration File MAC cfg Description Configures the IPv6 address Note It works only if the value of the parameter static network ip_address_mode is set to 1 IPv6 or 2 IPv4 IPv6 and static network ipv6_internet_port type is set to 1 Static IP Address If you change this p...

Page 875: ...twork ipv6_prefix 64 Parameter static network ipv6_internet_port gateway Configuration File MAC cfg Description Configures the IPv6 default gateway Note It works only if the value of the parameter static network ip_address_mode is set to 1 IPv6 or 2 IPv4 IPv6 and static network ipv6_internet_port type is set to 1 Static IP Address If you change this parameter the IP phone will reboot to make the c...

Page 876: ...g Description Configures the secondary IPv6 DNS server Example Note It works only if the value of the parameter static network ip_address_mode is set to 1 IPv6 or 2 IPv4 IPv6 In DHCP environment you also need to make sure the value of the parameter static network ipv6_static_dns_enable is set to 1 On If you change this parameter the IP phone will reboot to make the change take effect Default Value...

Page 877: ...es from 1 to 27 Default The default value of the line key 1 16 is 15 and the default value of the line key 17 27 is 0 Range 24 Refer the above content Example linekey 2 type 24 Parameter linekey X value Configuration File MAC cfg Description Configures the multicast IP address and port number For line keys X ranges from 1 to 27 Note The valid multicast IP addresses range from 224 0 0 0 to 239 255 ...

Page 878: ... feature Range String within 256 characters Example linekey 2 extension 2 Parameter linekey X type programablekey X type Configuration File MAC cfg Description Configures a DSS key as a paging list key on the IP phone The digit 66 stands for the key type Paging List For line keys X ranges from 1 to 27 For programable keys X ranges from 12 to 14 For line keys The default value of the line key 1 16 ...

Page 879: ...ranges from 1 to 27 Range String within 99 characters Default Blank Example NA Parameter super_search recent_call Configuration File MAC cfg Description Enables or disables recent call in dialing feature If it is set to 1 Enabled you can see the placed calls list when the IP phone is on the pre dialing screen Value 0 or 1 0 Disabled 1 Enabled Default Value 0 Example super_search recent_call 0 Para...

Page 880: ...atures voice_mail_popup enable 1 Parameter features missed_call_popup enable Configuration File MAC cfg Description Enables or disables the IP phone to display the pop up message box when it misses a call Range 0 or 1 0 Disabled 1 Enabled Default Value 1 Example features missed_call_popup enable 1 Parameter features forward_call_popup enable Configuration File MAC cfg Description Enables or disabl...

Page 881: ...the incoming IP call during a call even if IP call auto answer is enabled Range 0 or 1 0 Disabled 1 Enabled Default Value 0 Example features ip_call auto_answer enable 1 Parameter sip trust_ctrl Configuration File MAC cfg Description Enables or disables the IP phone to only accept the SIP message from the SIP server and outbound proxy server Range 0 or 1 0 Disabled 1 Enabled Default Value 0 Exampl...

Page 882: ...setting backgrounds Default jpg Parameter wallpaper_upload url Configuration File MAC cfg Description Configures the wallpaper displayed on the IP phone idle screen Note It works only if the value of the parameter features direct_ip_call_enable is set to 1 Enabled The IP phone cannot automatically answer the incoming IP call during a call even if IP call auto answer is enabled Range 0 or 1 Default...

Page 883: ... automatically deactivated when the active call ends If it is set to 1 Enabled the mute state can be kept across calls after the mute feature is activated until you manually deactivate the mute feature or the phone restarts Note If it is set to 1 Enabled you can not customize the Mute key It works only if the value of the parameter features allow_mute is set to 1 Enabled Range 0 or 1 0 Disabled 1 ...

Page 884: ...ithin 99 characters Default Value Example features call_num_filter 12 Parameter features power_saving intelligent_m ode Configuration File MAC cfg Description Enables or disables the power saving intelligent mode Range 0 Disabled 1 Enabled If it is set to 0 Disabled the IP phone stays in power saving mode even if the office hour arrives the next day If it is set to 1 Enabled the IP phone will auto...

Page 885: ...our during the office hours Parameter features power_saving off_hour idle _timeout Configuration File MAC cfg Description Configures the time in minutes to wait in the idle state before the IP phone enters power saving mode during the non office hours Range 1 to 10 Default Value 10 Example features power_saving off_hour idle_timeout 5 The IP phone will enter power saving mode when it has been inac...

Page 886: ...ice_hour t hursday features power_saving office_hour f riday features power_saving office_hour s aturday features power_saving office_hour s unday Configuration File MAC cfg Description Configures the starting time and ending time of the day s office hour Starting time and ending time are separated by a comma Range 0 to 23 Default Value 7 19 7 19 7 19 7 19 7 19 7 7 7 7 Example features power_savin...

Page 887: ...is inactive Range 0 15 30 60 120 300 600 or 1800 If it is set to 0 Always On the backlight will not be turned off when the IP phone is inactive If it is set to 60 60 the backlight will be turned off when the IP phone is inactivated for 60 seconds Default Value 0 Example phone_setting backlight_time 0 Parameter features bluetooth_enable Configuration File MAC cfg Description Triggers Bluetooth mode...

Page 888: ...Description Enables or disables the user to have the permission to use the Bluetooth feature during the call Range 0 Disabled 1 Enabled Default Value 1 Example phone_setting bluetooth_talk enable 1 Parameter linekey X type Configuration File MAC cfg Description Configures a DSS key as a call park key on the IP phone The digit 10 stands for the key type Call Park For line keys X ranges from 1 to 27...

Page 889: ...X value Configuration File MAC cfg Description Configures the call park feature code For line keys X ranges from 1 to 27 Range String within 99 characters Default Value Blank Example linekey 2 value 88 Parameter linekey X label Configuration File MAC cfg Description Configures the label displayed on the touch screen for each DSS key Optional For line keys X ranges from 1 to 27 Range String within ...

Page 890: ...ack_timeout 180 Parameter phone_setting ringing_timeout Configuration File MAC cfg Description Configures the duration time in seconds in the ringing state If it is set to 180 the phone will stop ringing if the call is not answered within 180 seconds Range 0 to 3600 Default Value 180 Example phone_setting ringing_timeout 180 Parameter account X enable_user_equal_phone X ranges from 1 to 16 Configu...

Page 891: ...he SIP header of the REGISTER message for account X Range 0 or 1 0 Disabled 1 Enabled Default Value 0 Example account 1 register_mac 0 Parameter account X register_line X ranges from 1 to 16 Configuration File MAC cfg Description Enables or disables the IP phone to add line number to the SIP header of the REGISTER message for account X Range 0 or 1 0 Disabled 1 Enabled Default Value 0 Example acco...

Page 892: ...nable Configuration File MAC cfg Description Enables or disables password dial feature for the IP phone Range 0 or 1 0 Disabled 1 Enabled Default Value 0 Example features password_dial enable 0 Parameter features password_dial prefix Configuration File MAC cfg Description Configures the prefix of the password dial number Range String within 32 characters Default Value Blank Example features passwo...

Page 893: ... from 0 to 99 Default Value Blank Example features password_dial length 3 Parameter account X unregister_on_reboot X ranges from 1 to 16 Configuration File MAC cfg Description Enables or disables the IP phone to unregister first before re registering account X when finishing a reboot Range 0 or 1 0 Disabled 1 Enabled Default Value 0 Example account 1 unregister_on_reboot 0 Parameter account X 100r...

Page 894: ...m the trusted IP address es Range 0 or 1 0 Disabled 1 Enabled Default Value 0 Example features reboot_in_talk_enable 0 Parameter features off_hook_answer enable Configuration File MAC cfg Description Enables or disables the IP phone to answer an incoming call by picking up the handset pressing the Speakerphone key or pressing the HEADSET key directly If it is set to 0 Disabled you need to tap the ...

Page 895: ...The DNS query in this parameter only supports A query Range SIP URI within 256 characters Default Value Blank Example account 1 music_server_uri sip moh sip com Parameter account X music_on_hold_type X ranges from 1 to 16 Configuration File MAC cfg Description Configures the way to process Music On Hold when placing an active call on hold for account X Range 0 or 1 0 Calling the Music On Hold serv...

Page 896: ...123 Parameter dns_cache_naptr X name X ranges from 1 to 12 Configuration File MAC cfg Description Configures the domain name to which NAPTR record X refers Range Domain name Default Value Blank Example dns_cache_naptr 1 name matrix pbx com Parameter dns_cache_naptr X flags X ranges from 1 to 12 Configuration File MAC cfg Description Configures the flag of NAPTR record X Always S for SIP which mean...

Page 897: ..._naptr 1 order 90 Parameter dns_cache_naptr X preference X ranges from 1 to 12 Configuration File MAC cfg Description Configures the preference of NAPTR record X NAPTR record with lower value is more preferred when the multiple NAPTR records have the same order value Range Integer from 0 to 65535 Default Value 0 Example dns_cache_naptr 1 preference 50 Parameter dns_cache_naptr X replace X ranges f...

Page 898: ...Blank Example dns_cache_naptr 1 service SIP D2T Parameter dns_cache_naptr X ttl X ranges from 1 to 12 Configuration File MAC cfg Description Configures the time interval in seconds that NAPTR record X may be cached before the record should be consulted again Range Integer from 30 to 2147483647 Default Value 300 Example dns_cache_naptr 1 ttl 3600 Parameter dns_cache_srv X name X ranges from 1 to 12...

Page 899: ...he target host in SRV record X Lower priority is more preferred For example SRV record with the priority value 0 is more preferred than that with the priority value 1 because 0 is lower than 1 Note For more information refer to RFC 2782 Range Integer from 0 to 65535 Default Value 0 Example dns_cache_srv 1 priority 0 Parameter dns_cache_srv X target X ranges from 1 to 12 Configuration File MAC cfg ...

Page 900: ... to 65535 Default Value 0 Example dns_cache_srv 1 weight 1 Parameter dns_cache_srv X ttl X ranges from 1 to 12 Configuration File MAC cfg Description Configures the time interval in seconds that SRV record X may be cached before the record should be consulted again Range Integer from 30 to 2147483647 Default Value 300 Example dns_cache_srv 1 ttl 3600 Parameter dns_cache_a X name X ranges from 1 to...

Page 901: ... be cached before the record should be consulted again Range Integer from 30 to 2147483647 Default Value 300 Example dns_cache_a 1 ttl 3600 Parameter account X dns_cache_type X ranges from 1 to 16 Configuration File MAC cfg Description Configures whether the IP phone uses the DNS cache for domain name resolution of the server and caches the additional DNS records for account X 0 Perform real time ...

Page 902: ...static_cache_pri 1 Parameter linekey X type programablekey X type Configuration File MAC cfg Description Configures a DSS key as a recall key on the IP phone The digit 7 stands for the key type ReCall For line keys X ranges from 1 to 27 For programable keys X ranges from 12 to 14 1 Use static DNS cache preferentially Range 7 Default Value For line keys The default value of the line key 1 16 is 15 ...

Page 903: ...yout feature Range 0 Disabled 1 Enabled Default 0 Example phone_setting custom_softkey_enable 0 Parameter features call_recording enable Configuration File MAC cfg Description Enables or disables the call recording feature for the IP phone If it is set to 1 Enabled you can record the audio or video call by tapping the Record soft key during a call and the recorded files will be saved according to ...

Page 904: ... keys X ranges from 1 to 27 Range 25 refer the above text Default The default value of the line key 1 16 is 15 and the default value of the line key 17 27 is 0 Example linekey 2 type 25 Parameter linekey X label Configuration File MAC cfg Description Configures the label displayed on the touch screen for each DSS key Optional For line keys X ranges from 1 to 27 Range String within 99 characters De...

Page 905: ...is 0 Example linekey 2 type 35 Parameter linekey X value Configuration File MAC cfg Description Configures the URL to record a call For line keys X ranges from 1 to 27 Range String within 99 characters Default Blank Example linekey 2 value http 10 3 5 97 8080 URLRecord record xml Parameter linekey X label Configuration File MAC cfg Description Configures the label displayed on the touch screen for...

Page 906: ... 0 Parameter static network cdp packet_interval Configuration File MAC cfg Description Configures the interval in seconds for the IP phone to send the CDP Cisco Discovery Protocol request Note It works only if the value of the parameter static network cdp enable is set to 1 Enabled If you change this parameter the IP phone will reboot to make the change take effect Range Integer from 1 to 3600 Def...

Page 907: ...n File MAC cfg Description Configures the minimum UDP port Note If you change this parameter the IP phone will reboot to make the change take effect Range Integer from 1024 to 65535 Default 50000 Example sip min_udp_port 50000 Parameter sip max_udp_port Configuration File MAC cfg Description Configures the maximum UDP port Note The value of the maximum UDP port cannot be less than that of the mini...

Page 908: ...xample sip min_tcp_port 50000 Parameter sip max_tcp_port Configuration File MAC cfg Description Configures the maximum TCP port Note The value of the maximum TCP port cannot be less than that of the minimum TCP port configured by the parameter sip min_tcp_port If you change this parameter the IP phone will reboot to make the change take effect Range Integer from 1024 to 65535 Default 50249 Example...

Page 909: ...not send keep alive packets Range 0 1 2 or 3 Default 1 Example account X nat udp_update_enable 1 Parameter account X nat udp_update_time X ranges from 1 to 16 Configuration File MAC cfg Description Configures the keep alive interval in seconds for account X Note It works only if the value of the parameter account X nat udp_update_enable is set to 1 2 or 3 Range Integer from 15 to 2147483647 Defaul...

Page 910: ...disables feature key synchronization Range 0 Disabled 1 Enabled Default 0 Example bw feature_key_sync 0 Parameter features hide_feature_access_codes e nable Configuration File MAC cfg Description Enables or disables the IP phone to display feature name instead of the feature access code when dialing or in talk Range 0 Disabled 1 Enabled Default 0 Example features hide_feature_access_codes enable 0...

Page 911: ...ing within 511 characters Example trusted_certificates url http 192 168 1 20 tc crt Parameter server_certificates url Configuration File MAC cfg Description Configures the access URL of the certificate the IP phone sends for authentication Note The certificate you want to upload must be in pem or cer format Format URL Default Value Blank Range String within 511 characters Example server_certificat...

Page 912: ...lish Portuguese Spanish Turkish Russian or the custom language name Default Value English Example static lang wui English If you want to use the custom language e g Wuilan for the IP phone configure the parameter static lang wui Wuilan Note If the language of your browser is not supported by the IP phone the web user interface will use English by default Parameter local_time manual_ntp_srv_prior C...

Page 913: ... Enabled Note It is only available to offset from Greenwich Mean Time GMT Example local_time dhcp_time 0 Parameter local_time ntp_server1 Configuration File MAC cfg Description Configures the IP address or the domain name of the NTP server 1 The IP phone will obtain the current time and date from the NTP server 1 Default Value cn pool ntp org Range IP Address or Domain Name Example local_time ntp_...

Page 914: ...Range IP Address or Domain Name Example local_time ntp_server2 192 168 0 6 Parameter local_time interval Configuration File MAC cfg Description Configures the interval in seconds to update time and date from the NTP server Default Value 1000 Range 15 to 86400 Example local_time interval 1000 Parameter local_time time_zone Configuration File MAC cfg Description Configures the time zone Default Valu...

Page 915: ...eter local_time manual_time_enable Configuration File MAC cfg Description Enables or disables the IP phone to obtain time and date from manual settings Default Value 0 Range 0 Disabled obtain time and date from NTP server 1 Enabled obtain time and date from manual settings Example local_time manual_time_enable 1 Parameter local_time time_format Configuration File MAC cfg Description Configures the...

Page 916: ... MM DD YY 5 DD MMM YYYY 6 WWW DD MMM Note WWW represents the abbreviation of the week DD represents a two digit day MMM represents the first three letters of the month YYYY represents a four digit year and YY represents a two digit year Example NA Parameter local_time summer_time Configuration File MAC cfg Description Configures Daylight Saving Time DST feature Default Value 2 Range 0 Disabled 1 E...

Page 917: ...th Day of Week Hour of Day for DST by Week If local_time dst_time_type is set to 0 DST by Date use the mapping Month 1 January 2 February 12 December Day 1 the first day in a month 31 the last day in a month Hour 0 0am 1 1am 23 11pm Example Example local_time start_time 1 1 2 If local_time dst_time_type is set to 1 DST by Week use the mapping Month 1 January 2 February 12 December Week of Month 1 ...

Page 918: ...e local_time start_time 12 12 22 If local_time dst_time_type is set to 1 DST by Week use the mapping Month 1 January 2 February 12 December Week of Month 1 the first week in a month 5 the last week in a month Day of Week 1 Monday 2 Tuesday 7 Sunday Hour of Day 0 0am 1 1am 23 11pm Example local_time start_time 4 3 2 3 Note It works only if the value of the parameter local_time summer_time is set to...

Page 919: ...iguration File MAC cfg Description Enables or disables the power indicator LED to flash when the IP phone receives an incoming call Default Value 1 Range 0 Disabled power indicator LED does not flash 1 Enabled power indicator LED fast flashes 300ms red Example phone_setting ring_power_led_flash_enable 1 Parameter phone_setting mail_power_led_flas h_enable Configuration File MAC cfg Description Ena...

Page 920: ...g mute_power_led_flash_enable 0 Parameter phone_setting hold_and_held_powe r_led_flash_enable Configuration File MAC cfg Description Enables or disables the power indicator LED to flash when a call is placed on hold or is held Default Value 0 Range 0 Disabled power indicator LED does not flash 1 Enabled power indicator LED fast flashes 500ms red Example phone_setting mute_power_led_flash_enable 0 ...

Page 921: ...rd and admin as the default administrator password The valid value format is username new password Default Value user Range 32 characters Example static security user_password user 123 means setting the password of user current user name is user to password 123 static security user_password admin 456 means setting the password of administrator current user name is admin to password 456 Note IP pho...

Page 922: ... when a user presses any key on your phone keypad Default Value 1 Range 0 Disabled 1 Enabled If it is set to 1 Enabled the IP phone will play a key tone when a user presses any key on your phone keypad Example features key_tone 1 Parameter features send_key_tone Configuration File MAC cfg Description Enables or disables the IP phone to play a key tone when a user presses a send key Default Value 1...

Page 923: ...isabled Send one pound key by pressing double 1 Enabled Do not send any pound key when pressing double Note It works only if the value of the parameter features key_as_send is set to 1 Enabled Example features send_pound_key 0 Parameter phone_setting phone_lock enable Configuration File MAC cfg Description Enables or disables the IP phone not to send any pound key when pressing double Default Valu...

Page 924: ...lue is 0 the phone is locked only by long pressing the pound key or pressing the phone lock key Note It works only if the value of the parameter phone_setting phone_lock enable is set to 1 Enabled Default Value 0 Range 0 to 3600 Example phone_setting phone_lock lock_time_out 0 Parameter features relog_offtime Configuration File MAC cfg Description Configures the timeout interval in minutes for web...

Page 925: ...n File MAC cfg Description Configures the sending volume of the handset Note We recommend that you modify this parameter cautiously An unreasonable value may render the voice quality bad If you change this parameter the IP phone will reboot to make the change take effect Default Value 0 Range 50 to 50 Example voice handset_send 0 Parameter voice headset_send Configuration File MAC cfg Description ...

Page 926: ...tting ring_type Ring1 wav Parameter account X ringtone ring_type X ranges from 1 to 16 Configuration File MAC cfg Description Configures a ring tone for account X Default Value Common Range Ring1 wav Ring2 wav Ring3 wav Ring4 wav Ring5 wav Ring6 wav Ring7 wav Ring8 wav Silent wav Splash wav or custom ring tone name e g Customring wav Example account 1 ringtone ring_type Ring3 wav It means account1...

Page 927: ...rameter ringtone delete Configuration File MAC cfg Description Delete all custom ring tone files Default Value Blank Range http localhost all Example ringtone delete http localhost all Parameter features key_tone Configuration File MAC cfg Description Configures a ring tone for the IP phone Default Value 1 Range 0 Disabled 1 Enabled If it is set to 1 Enabled the IP phone will play a key tone when ...

Page 928: ...tings Basic Sound Users can neither enable the silent mode feature from the control center or via phone user interface nor adjust the ringer volume to minimum Example phone_setting permit_silent_mode enable 1 Parameter local_contact data url Configuration File MAC cfg Description Configures the access URL of the local contact file xml Default Value Blank Range URL within 511 characters Example pho...

Page 929: ...t Value Blank Range URL within 511 characters The format of the contact avatar must be png jpg bmp jpeg The contact icon file should be uploaded to the provisioning server in advance Example local_contact icon_image url tftp 192 168 10 25 Photo jpg Parameter local_contact image url Configuration File MAC cfg Description Configures the access URL of a TAR contact avatar file Default Value Blank Ran...

Page 930: ... contacts should be compressed as a TAR file in advance Example local_contact data_photo_tar url tftp 192 168 10 25 Contact tar Note The name of the avatars TAR file must be photo tar case sensitive and the name of the contact XML file must be ContactData xml case sensitive Parameter local_contact icon url Configuration File MAC cfg Description Configures the access URL of a TAR contact icon file ...

Page 931: ... url http 192 168 1 20 phonebook xml Parameter remote_phonebook data X name X ranges from 1 to 5 Configuration File MAC cfg Description Configures the display name of the remote phone book item Default Value Blank Range String within 99 characters Example remote_phonebook data 1 name Xmyl Xmyl will be displayed on the touch screen at the phone path Remote Phone Book The name of Remote Phone Book c...

Page 932: ... remote phone book search for an incoming or outgoing call and display the matched results on the touch screen Default Value 0 Range 0 Disabled 1 Enabled Example features remote_phonebook enable 0 Parameter features remote_phonebook flash_ti me Configuration File MAC cfg Description Configures how often to refresh the local cache of the remote phone book If it is set to 3600 the IP phone will refr...

Page 933: ...time when accessing the remote phone book Default Value 0 Range 0 Disabled 1 Enabled Example features remote_phonebook enter_update_enable 0 Parameter features remote_phonebook enter_ update_enable Configuration File MAC cfg Description Enables or disables the IP phone to refresh the local cache of the remote phone book at a time when accessing the remote phone book Default Value 0 Range 0 Disable...

Page 934: ...ecord missed calls for account X Default Value 0 Range 0 Disabled 1 Enabled If it is set to 0 Disabled the IP phone does not display a prompt message and an indicator icon on the idle screen and log the missed call in the Missed Calls list when missing calls If it is set to 1 Enabled the IP phone displays a prompt message and an indicator icon on the idle screen and logs the missed call in the Mis...

Page 935: ...ialplan digitmap enable are set to 0 Disabled Parameter dialplan replace replace X X ranges from 1 to 100 Configuration File MAC cfg Description Configures the alternate number to replace the entered number Default Value Blank Range String within 32 characters Example dialplan replace prefix 1 1 and dialplan replace replace 1 254245 When you enter the number 1 and press the send key the number 254...

Page 936: ...he values of the parameters dialplan digitmap enable and account X dialplan digitmap enable are set to 0 Disabled Parameter dialplan dialnow rule X X ranges from 1 to 100 Configuration File MAC cfg Description Configures the dial now rule the string used to match the numbers entered by the user When entered numbers match the predefined dial now rule the IP phone will automatically dial out the num...

Page 937: ...ameters dialplan digitmap enable and account X dialplan digitmap enable are set to 0 Disabled Parameter phone_setting dialnow_delay Configuration File MAC cfg Description Configures the delay time in seconds for the dial now rule When entered numbers match the predefined dial now rule the IP phone will automatically dial out the entered number after the designated delay time If it is set to 0 the ...

Page 938: ...ed by the parameter dialplan area_code max_len It works only if the values of the parameters dialplan digitmap enable and account X dialplan digitmap enable are set to 0 Disabled Parameter dialplan area_code min_len Configuration File MAC cfg Description Configures the minimum length of the entered numbers Default Value 1 Range 1 to 15 Example dialplan area_code min_len 1 Note It works only if the...

Page 939: ...ed line to apply the area code rule The digit 0 stands for all lines If it is left blank the area code rule will apply to all lines on the IP phone Default Value Blank Range 0 Integer from 1 to 16 Example dialplan area_code line_id 1 Note Multiple line IDs are separated by commas It works only if the values of the parameters dialplan digitmap enable and account X dialplan digitmap enable are set t...

Page 940: ...e digit 0 stands for all lines If it is left blank the block out rule will apply to all lines on the IP phone Default Value Blank Range 0 Integer from 1 to 16 Example dialplan block_out line_id 1 1 2 3 Note Multiple line IDs are separated by commas It works only if the values of the parameters dialplan digitmap enable and account X dialplan digitmap enable are set to 0 Disabled Parameter phone_set...

Page 941: ...t to 1 Enabled and the value of the parameter dialplan digitmap enable is set to 0 Disabled Default Value 4 Range 1 to 14 Example NA Parameter features hotline_number Configuration File MAC cfg Description Configures the hotline number that the IP phone automatically dials out when you lift the handset press the Speakerphone key or tap the line key Leaving it blank disables hotline feature Default...

Page 942: ...it the designated seconds before dialing out the predefined hotline number when you lift the handset press the Speakerphone key or tap the line key Default Value 4 Range 0 to 10 Example NA Parameter account X enable X ranges from 1 to 16 Configuration File MAC cfg Description Enables or disables the account X Default Value 0 Range 0 Disabled 1 Enabled Example NA Parameter account X label X ranges ...

Page 943: ... for register authentication for account X Note The user name for register authentication is provided by ITSP It is always matched with a password configured by the parameter account X password used for register authentication if required by the server Default Value Blank Range String within 99 characters Example NA Parameter account X user_name X ranges from 1 to 16 Configuration File MAC cfg Des...

Page 944: ...ameter account X sip_server Y address X ranges from 1 to 16 Y ranges from 1 to 2 Configuration File MAC cfg Description Configures the IP address or domain name of the SIP server Y that accepts registrations for account X Default Value Blank Range String within 256 characters Example NA Parameter account X sip_server Y port X ranges from 1 to 16 Y ranges from 1 to 2 Configuration File MAC cfg Desc...

Page 945: ... for account X Default Value 0 Range 0 Disabled 1 Enabled Example NA Parameter account X outbound_proxy Y addres s X ranges from 1 to 16 Y ranges from 1 to 2 Configuration File MAC cfg Description Configures the port of the SIP server Y that specifies registrations for account X Default Value Blank Range IP address or domain name Example account 1 outbound_proxy 1 address 10 1 8 11 Note It works o...

Page 946: ...ration File MAC cfg Description Configures the interval in seconds for the IP phone to retry to re register for account X when registration fails Default Value 30 Range 0 to 1800 Example account 1 reg_fail_retry_interval 30 Parameter account X reg_fail_retry_interval X ranges from 1 to 16 Configuration File MAC cfg Description Configures the interval in seconds for the IP phone to retry to re regi...

Page 947: ...Configures the number of DSS keys to be assigned with Line type automatically from the first unused one unused one means the DSS key is configured as N A or Line If a DSS key is used the IP phone will skip to the next unused DSS key Default Value 1 Range String within 32 characters Example account 1 number_of_linekey 2 Note It works only if the value of the parameter features auto_linekeys enable ...

Page 948: ...ing calls with a busy signal configured by the parameter features dnd_refuse_code on account X Note It works only if the value of the parameter features dnd_mode is set to 1 Custom Example NA Parameter account X dnd on_code X ranges from 1 to 16 Configuration File MAC cfg Description Configures the DND on code to activate the server side DND feature for account X The IP phone will send the DND on ...

Page 949: ...ers Example account 1 dnd off_code 74 Note It works only if the value of the parameter features dnd_mode is set to 1 Custom Parameter features dnd enable Configuration File MAC cfg Description Triggers DND feature to on or off for the IP phone Default Value 0 Range 0 Off 1 On If it is set to 1 On the IP phone will reject incoming calls with a busy signal configured by the parameter features dnd_re...

Page 950: ...s dnd off_code Configuration File MAC cfg Description Configures the DND off code to deactivate the server side DND feature The IP phone will send the DND off code to the server when you deactivate DND feature on the IP phone Default Value Blank Range String within 32 characters Example features dnd off_code 72 Note It works only if the value of the parameter features dnd_mode is set to 0 Phone Pa...

Page 951: ...om even if DND feature is enabled Multiple numbers are separated by commas Default Value Blank Range String within 511 characters Example features dnd emergency_authorized_number 123 124 Note It works only if the value of the parameter features dnd emergency_enable is set to 1 Enabled Parameter features dnd_refuse_code Configuration File MAC cfg Description Configures a return code and reason of S...

Page 952: ...Configuration File MAC cfg Description Configures a DSS key as a DND key on the IP phone The digit 5 stands for the key type DND Default Value For line keys The default value of the line key 1 16 is 15 and the default value of the line key 17 27 is 0 For programable keys When X 12 the default value is 0 NA When X 13 the default value is 0 NA When X 14 the default value is 2 Forward Range For line ...

Page 953: ... headset mode will not be deactivated until the user presses the HEADSET key again Example features headset_prior 0 Parameter features headset_training Configuration File MAC cfg Description Enables or disables dual headset feature Default Value 0 Range 0 Disabled 1 Enabled If it is set to 1 Enabled users can use two headsets on one phone When the IP phone joins in a call the users with the headse...

Page 954: ...s 1 When audio codec is PCMU the default value is 1 When audio codec is PCMA the default value is 1 When audio codec is G729 the default value is 1 When audio codec is Opus the default value is 0 When audio codec is G726 40 the default value is 0 When audio codec is G726 32 the default value is 0 When audio codec is G726 24 the default value is 0 When audio codec is G726 16 the default value is 0 ...

Page 955: ...dec g726_16 enable 0 account 1 codec ilbc enable 0 account 1 codec g723_63 enable 0 account 1 codec g723_53 enable 0 It means that the codecs G 722 1c 48kb s G 722 1c 32kb s G 722 1c 24kb s G 722 1 24kb s G722 PCMU PCMA and G729 are enabled on the account 1 Note The name of audio codec in this parameter should be the correct one as listed in the above example otherwise the corresponding configurat...

Page 956: ...codec is G723_63 the default value is 0 When audio codec is G723_53 the default value is 0 Range G722 1c 48kb s G722 1c 32kb s G722 1c 24kb s G722 1 24kb s G722 PCMU PCMA G729 Opus G726 40 G726 32 G726 24 G726 16 iLBC G723_63 G723_53 0 to 8 Example account 1 codec g722_1c_48kpbs priority 1 account 1 codec g722_1c_32kpbs priority 2 account 1 codec g722_1c_24kpbs priority 3 account 1 codec g722_1_24...

Page 957: ...c is G726 24 the default value is 104 When audio codec is G726 16 the default value is 103 When audio codec is iLBC the default value is 106 When audio codec is Opus the default value is 107 Range G722 1c 48kb s G722 1c 32kb s G722 1c 24kb s G722 1 24kb s G726 16 G726 24 G726 32 G726 40 iLBC Opus 0 to 127 Example account 1 codec g722_1c_48kpbs rtpmap 121 account 1 codec g722_1c_32kpbs rtpmap 122 a...

Page 958: ... account X Default Value 20 Range 0 Disabled 10 10 20 20 30 30 40 40 50 50 60 60 If it is set to 0 Disabled the ptime negotiation is disabled Example account 1 ptime 20 Parameter account X codec opus para X ranges from 1 to 16 Configuration File MAC cfg Description Configures the sample rate for the Opus codec Default Value Opus FB Range Opus FB Opus SWB Opus WB Opus MB Opus NB Example account 1 c...

Page 959: ...sabled 1 Enabled Example NA Parameter voice vad Configuration File MAC cfg Description Enables or disables the VAD Voice Activity Detection feature on the IP phone Default Value 0 Range 0 Disabled 1 Enabled Example NA Parameter voice cng Configuration File MAC cfg Description Enables or disables the CNG Comfortable Noise Generation feature on the IP phone Default Value 1 Range 0 Disabled 1 Enabled...

Page 960: ...Configures the minimum delay time in milliseconds of jitter buffer in the wired network Note It works only if the value of the parameter voice jib adaptive is set to 1 Adaptive Default Value 60 Range 0 to 400 Example NA Parameter voice jib normal Configuration File MAC cfg Description Configures the normal delay time in milliseconds of jitter buffer in the wired network Note It works only if the v...

Page 961: ... 1 Adaptive Example NA Parameter voice jib wifi min Configuration File MAC cfg Description Configures the minimum delay time in milliseconds of jitter buffer in the wireless network Note It works only if the value of the parameter voice jib wifi adaptive is set to 1 Adaptive The value of the minimum delay time should be less than or equal to that of the normal delay time configured by the paramete...

Page 962: ...on File MAC cfg Description Configures the normal delay time in milliseconds of jitter buffer in the wireless network Note It works only if the value of the parameter voice jib wifi adaptive is set to 0 Fixed The value of the normal delay time should be less than or equal to that of the maximum delay time configured by the parameter voice jib wifi max Default Value 240 Range 0 to 500 Example NA Pa...

Page 963: ... File MAC cfg Description Configures the value of camera flicker frequency Hz Default Value 50 Range 50 50Hz 60 60Hz Note Indoor lights powered by a 50Hz or 60Hz power source can produce a flicker You can adjust the camera flicker frequency according to the power source the light is powered by Example NA Parameter account X video payload_type ena ble where payload_type should be replaced by the na...

Page 964: ...unt 1 Note The name of video codec in this parameter should be the correct one as listed in the above example otherwise the corresponding configuration will not take effect Parameter account X video payload_type pri ority where payload_type should be replaced by the name of video codec Configuration File MAC cfg Description Configures the priority of the enabled video codec for account X X ranges ...

Page 965: ...escription Enables or disables the IP phone to send RTCP XR packets Default Value 0 Range 0 Disabled 1 Enabled Note If you change this parameter the IP phone will reboot to make the change take effect If it is set to 1 Enabled video is sent in outgoing calls and received in incoming calls Example NA Parameter phone_setting rtcp_xr_report enabl e Configuration File MAC cfg Description Enables or di...

Page 966: ...rt enable Configuration File MAC cfg Description Enables or disables the IP phone to send a session quality report to the central report collector at the end of each call Default Value 0 Range 0 Disabled 1 Enabled Example NA Parameter phone_setting vq_rtcpxr interval_re port enable Configuration File MAC cfg Description Enables or disables the IP phone to send an interval quality report to the cen...

Page 967: ...le MAC cfg Description Configures the threshold value of listening MOS score MOS LQ multiplied by 10 The threshold value of MOS LQ causes the phone to send a warning alert quality report to the central report collector For example a configured value of 35 corresponds to the MOS score 3 5 When the MOS LQ value computed by the phone is less than or equal to 3 5 the phone will send a warning alert qu...

Page 968: ...t collector If it is set to blank critical alerts are not generated due to MOS LQ Default Value Blank Range 15 to 40 Example NA Parameter phone_setting vq_rtcpxr_delay_thre shold_warning Configuration File MAC cfg Description Configures the threshold value of one way delay in milliseconds that causes the phone to send a warning alert quality report to the central report collector For example If it...

Page 969: ...elay computed by the phone is greater than or equal to 500 the phone will send a critical alert quality report to the central report collector when the value of one way delay computed by the phone is less than 500 the phone will not send a critical alert quality report to the central report collector If it is set to blank critical alerts are not generated due to one way delay One way delay include...

Page 970: ...or If it is set to blank critical alerts are not generated due to one way delay One way delay includes both network delay and end system delay Default Value 0 Range 0 Disabled 1 Enabled Example NA Parameter phone_setting vq_rtcpxr states_sho w_on_gui enable Configuration File MAC cfg Description Enables or disables the voice quality data of the last call or current call to be displayed on the touc...

Page 971: ...ables or disables the phone to display Current Time or Stop Time on the touch screen Default Value 1 Range 0 Disabled 1 Enabled Note It works only if the value of the parameter phone_setting vq_rtcpxr states_show_on_gui enable is set to 1 Enabled Example NA Parameter phone_setting vq_rtcpxr_display_loc al_call_id enable Configuration File MAC cfg Description Enables or disables the phone to displa...

Page 972: ...s set to 1 Enabled Example NA Parameter phone_setting vq_rtcpxr_display_loc al_codec enable Configuration File MAC cfg Description Enables or disables the phone to display Local Codec on the touch screen Default Value 1 Range 0 Disabled 1 Enabled Note It works only if the value of the parameter phone_setting vq_rtcpxr states_show_on_gui enable is set to 1 Enabled Example NA Parameter phone_setting...

Page 973: ...e touch screen Default Value 1 Range 0 Disabled 1 Enabled Note It works only if the value of the parameter phone_setting vq_rtcpxr states_show_on_gui enable is set to 1 Enabled Example NA Parameter phone_setting vq_rtcpxr_display_jitt er_buffer_max enable Configuration File MAC cfg Description Enables or disables the phone to display JitteBufferMax on the touch screen Default Value 1 Range 0 Disab...

Page 974: ...bled Example NA Parameter phone_setting vq_rtcpxr_display_sy mm_oneway_delay enable Configuration File MAC cfg Description Enables or disables the phone to display SymmOneWayDelay on the touch screen Default Value 0 Range 0 Disabled 1 Enabled Note It works only if the value of the parameter phone_setting vq_rtcpxr states_show_on_gui enable is set to 1 Enabled Example NA Parameter phone_setting vq_...

Page 975: ... LQ on the touch screen Default Value 1 Range 0 Disabled 1 Enabled Note It works only if the value of the parameter phone_setting vq_rtcpxr states_show_on_gui enable is set to 1 Enabled Example NA Parameter phone_setting vq_rtcpxr_display_m oscq enable Configuration File MAC cfg Description Enables or disables the phone to display MOS CQ on the touch screen Default Value 1 Range 0 Disabled 1 Enabl...

Page 976: ...pxr collector_server _host X ranges from 1 to 16 Configuration File MAC cfg Description Configures the IP address of the central report collector that accepts voice quality reports contained in SIP PUBLISH messages for account X Default Value Blank Range IPv4 Address Example NA Parameter account X vq_rtcpxr collector_server _port X ranges from 1 to 16 Configuration File MAC cfg Description Configu...

Page 977: ...ile MAC cfg Description Enables or disables the IP phone to only trust the server certificates in the Trusted Certificates list Default Value 0 Range 0 Disabled 1 Enabled If it is set to 0 Disabled the IP phone will trust the server no matter whether the certificate sent by the server is valid or not If it is set to 1 Enabled the IP phone will authenticate the server certificate based on the trust...

Page 978: ...e effect Example NA Parameter static security cn_validation Configuration File MAC cfg Description Enables or disables the IP phone to mandatorily validate the CommonName or SubjectAltName of the certificate sent by the server Default Value 0 Range 0 Default Certificates 1 Custom Certificates 2 All Certificates Note If you change this parameter the IP phone will reboot to make the change take effe...

Page 979: ...ting server Default Value Blank Range URL within 511 characters Example static trusted_certificates url http 192 168 1 20 tc crt Note The certificate you want to upload must be in pem crt cer or der format Parameter static server_certificates url Configuration File MAC cfg Description Configures the access URL of the server certificate the IP phone sends for authentication Default Value Blank Rang...

Page 980: ... http localhost all Parameter static phone_setting reserve_certs_e nable Configuration File MAC cfg Description Enables or disables the IP phone to reserve custom certificates after it is reset to factory defaults Default Value 0 Range 0 Disabled 1 Enabled Example NA Parameter account X srtp_encryption X ranges from 1 to 16 Configuration File MAC cfg Description Configures whether to use audio vid...

Page 981: ...ly to download the encrypted files Default Value 0 Range 0 Disabled 1 Enabled If it is set to 0 Disabled the IP phone will download the configuration files e g sip cfg account cfg MAC local cfg and MAC contact xml file from the server during auto provisioning no matter whether the files are encrypted or not And then resolve these files and update settings onto the IP phone system If it is set to 1...

Page 982: ...enc account_Security enc during auto provisioning and then decrypts these files into the plaintext keys e g key2 key3 respectively using the phone built in key e g key1 The IP phone then decrypts the encrypted configuration files using corresponding key e g key2 key3 Example NA Parameter static auto_provision aes_key_16 co m Configuration File MAC cfg Description Configures the plaintext AES key f...

Page 983: ...es the plaintext AES key for encrypting decrypting the MAC Oriented files MAC cfg MAC local cfg and MAC contact xml Default Value Blank Range 16 characters The valid characters contain 0 9 A Z a z and the following special characters are also supported _ Example static auto_provision aes_key_16 mac 0123456789abmins Note For decrypting it works only if the value of the parameter static auto_provisi...

Page 984: ...e configured to back up the MAC local CFG file to the server by the parameter static auto_provision custom sync The plaintext AES key is configured by the parameter static auto_provision aes_key_16 mac Example static auto_provision aes_key_16 mac 0123456789abmins Note For decrypting it works only if the value of the parameter static auto_provision aes_key_in_file is set to 0 Disabled If the downlo...

Page 985: ... download the encrypted configuration files e g sip cfg account cfg MAC local cfg or MAC contact xml file from the server during auto provisioning and then resolve these files and update settings onto the IP phone system Example NA Parameter static auto_provision power_on Configuration File MAC cfg Description Triggers the power on feature to on or off Default Value 1 Range 0 Off 1 On If it is set...

Page 986: ...e to on or off Default Value 1440 Range 1 to 43200 Example NA Parameter static auto_provision weekly enable Configuration File MAC cfg Description Triggers the weekly feature to on or off Default Value 1440 Range 0 Off 1 On If it is set to 1 On the IP phone will perform an auto provisioning process weekly Example NA Parameter static auto_provision weekly begin_t ime Configuration File MAC cfg Desc...

Page 987: ... only if the value of the parameter static auto_provision weekly enable is set to 1 On Default Value 00 00 Range 00 00 to 23 59 Example NA Parameter static auto_provision weekly dayofw eek Configuration File MAC cfg Description Configures the days of the week for the IP phone to perform an auto provisioning process weekly Default Value 0123456 Range 0 1 2 3 4 5 6 or a combination of these digits 0...

Page 988: ... by the parameter static auto_provision flexible begin_time and an ending time configured by the parameter static auto_provision flexible end_time on a random day within the period configured by the parameter static auto_provision flexible interval Note The day within the period is decided based upon the phone s MAC address and does not change with a reboot whereas the time within the start and en...

Page 989: ..._enable Configuration File MAC cfg Description Enables or disables the IP phone to display a visual alert when the monitored user receives an incoming call Default Value 0 Range 0 Disabled 1 Enabled Example NA Parameter features pickup blf_audio_enable Configuration File MAC cfg Description Enables or disables the IP phone to play an audio alert when the monitored user receives an incoming call De...

Page 990: ...lf subscribe_event X ranges from 1 to 16 Configuration File MAC cfg Description Configures the event of the BLF subscription for account X Default Value 0 Range 0 dialog 1 presence Example NA Parameter account X out_dialog_blf_enable X ranges from 1 to 16 Configuration File MAC cfg Description Enables or disables the IP phone to handle NOTIFY messages out of the BLF dialog for account X Default Va...

Page 991: ...lt value of the line key 17 27 is 0 Range 16 Example linekey 2 type 16 Parameter linekey X line Configuration File MAC cfg Description Configures the desired line to apply the BLF key For line keys X ranges from 1 to 27 Default Value For line keys The default value of the line key 1 16 is 15 and the default value of the line key 17 27 is 0 Range 1 to 16 1 Line 1 2 Line 2 16 Line 16 Example linekey...

Page 992: ...inekey X value Configuration File MAC cfg Description Configures the phone number or extension of the monitored user For line keys X ranges from 1 to 27 Default Value Blank Range String within 99 characters Example linekey 2 value 1008 Parameter linekey X pickup_value Configuration File MAC cfg Description Configures the pickup code for BLF feature For line keys X ranges from 1 to 27 Default Value...

Page 993: ...or line keys X ranges from 1 to 27 Default Value Blank Range String within 99 characters Example line 2 pickup_value 88 Note This parameter only applies to BLF feature Parameter dialplan digitmap enable Configuration File MAC cfg Description Enables or disables the digit map feature for the IP phone Default Value 0 Range 0 Disabled 1 Enabled Note The value configured by the parameter account X dia...

Page 994: ...plan digitmap enable or account X dialplan digitmap enable is set to 1 Enabled The value configured by the parameter account X dialplan digitmap string takes precedence over that configured by this parameter Parameter dialplan digitmap interdigit_long_ti mer Configuration File MAC cfg Description Configures the time in seconds for the IP phone to wait before dialing an entered number if it matches...

Page 995: ...nds it completely matches the first digit map and then immediately dials out 153 Note It works only if the value of the parameter dialplan digitmap enable or account X dialplan digitmap enable is set to 1 Enabled The value configured by the parameter account X dialplan digitmap interdigit_long_timer takes precedence over that configured by this parameter Parameter dialplan digitmap interdigit_shor...

Page 996: ...red Example dialplan digitmap interdigit_short_timer 4 5 3 6 2 1 If the value of the parameter dialplan digitmap string is set to 2 9 x 86 3 T 2T 1xxT 0x 2 9 11T 4 is applied to the 2 9 x 86 3 T digit map 5 is applied to 2T digit map 3 is applied to 1xxT digit map 6 is applied to 0x digit map 2 is applied to the 2 9 11 digit map the last digit 1 is ignored Note It works only if the value of the pa...

Page 997: ...able is set to 1 Enabled The value configured by the parameter account X dialplan digitmap no_match_action takes precedence over that configured by this parameter Example NA Parameter dialplan digitmap active on_hook_di aling Configuration File MAC cfg Description Enables or disables the entered numbers to match the predefined string of the digit map in real time It is only applicable to the on ho...

Page 998: ...to 1 Enabled The value configured by the parameter account X dialplan digitmap apply_to on_hook_dial takes precedence over that configured by this parameter Example NA Parameter dialplan digitmap apply_to directory _dial Configuration File MAC cfg Description Enables or disables the digit map to be applied to the numbers dialed from the directory Default Value 1 Range 0 Disabled 1 Enabled Note It ...

Page 999: ...count X dialplan digitmap apply_to forward takes precedence over that configured by this parameter Example NA Parameter dialplan digitmap apply_to press_se nd Configuration File MAC cfg Description Enables or disables the entered number to match the predefined string of the digit map after pressing a send key It is only applicable to off hook dialing The off hook dialing includes pick up the hands...

Page 1000: ...ong_timer dialplan digitmap interdigit_long_timer account X dialplan digitmap interdigit_short_timer dialplan digitmap interdigit_short_timer account X dialplan digitmap no_match_action dialplan digitmap no_match_action account X dialplan digitmap active on_hook_dialing dialplan digitmap active on_hook_dialing account X dialplan digitmap apply_to on_hook_dial dialplan digitmap apply_to on_hook_dia...

Page 1001: ...word for the IP phone to authenticate with the ACS Auto Configuration Servers Leave it blank if no authentication is required Default Value Blank Range String within 64 characters Example static managementserver password tr69 Parameter static managementserver url Configuration File MAC cfg Description Configures the access URL of the ACS Auto Configuration Servers Default Value Blank Range String ...

Page 1002: ...atic managementserver connectio n_request_password Configuration File MAC cfg Description Configures the password for the IP phone to authenticate the incoming connection requests of the ACS Auto Configuration Servers Default Value Blank Range String within 64 characters Example static managementserver connection_request_passwo rd acspwd Parameter static managementserver periodic_i nform_enable Co...

Page 1003: ...nfiguration Servers Note It works only if the value of the parameter managementserver periodic_inform_enable is set to 1 Enabled Default Value 60 Range Integer from 5 to4294967295 Example NA Parameter account X shared_line X ranges from 1 to 16 Configuration File MAC cfg Description Configures the registration line type for account X Default Value 0 Range 0 Disabled 1 Shared Call Appearance If it ...

Page 1004: ...16 Configuration File MAC cfg Description Configures the call pull feature access code to retrieve an existing call from another shared phone that is in active or public hold status for account X Note It works only if the value of the parameter account X shared_line is set to 1 Shared Call Appearance Default Value Blank Range String within 32 characters Example NA Parameter phone_setting custom_so...

Page 1005: ...C cfg Description Enables or disables custom soft keys layout feature Default Value Blank Range URL within 511 characters Example NA Parameter linekey X type Configuration File MAC cfg Description Configures a DSS key to be a private hold key on the IP phone Default Value For line keys The default value of the line key 1 16 is 15 and the default value of the line key 17 27 is 0 For programable key...

Page 1006: ...key For line keys X ranges from 1 to 27 Default Value Blank Range String within 99 characters Example linekey 2 type 20 Parameter static syslog log_level Configuration File MAC cfg Description Configures the detail level of syslog information to be exported 0 system is unusable 1 action must be taken immediately 2 critical condition 3 error conditions 4 warning conditions 5 normal but significant ...

Page 1007: ...ill reboot to make the change take effect Default Value 0 Range 0 1 or 2 Example static syslog mode 0 Parameter static syslog server Configuration File MAC cfg Description Configures the IP address or domain name of the syslog server when exporting log to the syslog server Note It works only if the value of the parameter static syslog mode is set to 1 Server If you change this parameter the IP pho...

Page 1008: ...xample ldap name_filter cn sn When the cn or sn of the LDAP contact starts with the entered prefix the record will be displayed on the touch screen ldap name_filter cn sn When the cn of the LDAP contact is set and the sn of the LDAP contact start with the entered prefix the records will be displayed on the phone touch screen ldap name_filter cn When the cn of the LDAP contact does not start with t...

Page 1009: ...the mobile of the LDAP contact starts with the entered prefix the record will be displayed on the phone touch screen Default Value Blank Range String within 99 characters Example ldap number_filter telephoneNumber mobile ipPhone Parameter ldap tls_mode Configuration File MAC cfg Description Configures the connection mode between the LDAP server and the IP phone 0 LDAP Unencrypted connection betwee...

Page 1010: ...n Configures the LDAP search base which corresponds to the location of the LDAP phone book from which the LDAP search request begins The search base narrows the search scope and decreases directory search time Default Value Blank Range String within 99 characters Example ldap base dc matrix dc cn Parameter ldap user Configuration File MAC cfg Description Configures the user name used to login the ...

Page 1011: ...ue Blank Range String within 99 characters Example ldap password secret Parameter ldap max_hits Configuration File MAC cfg Description Configures the maximum number of search results to be returned by the LDAP server If it is set to blank the LDAP server will return all searched results Note A very large value of this parameter will slow down the LDAP search speed therefore it should be configured...

Page 1012: ... attributes of each record to be returned by the LDAP server It compresses the search results You can configure multiple number attributes separated by spaces Example ldap numb_attr mobile ipPhone This requires the mobile and ipPhone attributes set for each contact record on the LDAP server Default Value Blank Range String within 99 characters Example ldap numb_attr mobile ipPhone Parameter ldap d...

Page 1013: ... version 3 Parameter ldap call_in_lookup Configuration File MAC cfg Description Enables or disables the IP phone to perform an LDAP search when receiving an incoming call Default Value 0 Range 0 Disabled 1 Enabled Example ldap call_in_lookup 0 Parameter ldap call_out_lookup Configuration File MAC cfg Description Enables or disables the IP phone to perform an LDAP search when placing a call Default...

Page 1014: ...pleting the LDAP search the all search results will be displayed on the touch screen For example If the phone receives an incoming call from the phone number 0044123456789 it will search 0044123456789 from the LDAP sever first if no result found it will search 44123456789 from the server again The phone will display all the search results Note It works only if the value of the parameter ldap call_...

Page 1015: ...The default value of the line key 1 16 is 15 and the default value of the line key 17 27 is 0 For programable keys When X 12 the default value is 0 NA When X 13 the default value is 0 NA When X 14 the default value is 2 Forward Default Value Refer to the above content Range Refer to the above content Example NA Parameter linekey X label Configuration File MAC cfg Description Configures the label d...

Page 1016: ...r X ranges from 1 to 2 Configuration File MAC cfg Description Configures the phone number of the door phone Default Value Blank Range String within 32 characters Example NA Parameter features doorphone X unlock_pin X ranges from 1 to 2 Configuration File MAC cfg Description Configures the unlock PIN of the door phone The unlock PIN should be suffixed by Default Value Blank Range String within 99 c...

Page 1017: ...iguration File MAC cfg Description Enables or disables the IP phone to transmit audio during a door phone call Default Value 1 Range 0 Disabled 1 Enabled Example features doorphone 1 send_audio 1 Parameter features doorphone X send_video X ranges from 1 to 2 Configuration File MAC cfg Description Enables or disables the IP phone to transmit your video during a door phone call Default Value 1 Range...

Page 1018: ...emergency call If it is set to ELIN the outbound identity used in the P Asserted Identity PAI header of the SIP INVITE request is taken from the network using an LLDP MED Emergency Location Identifier Number ELIN The custom outbound identity configured by dialplan emergency custom_asserted_id will be used if the phone fails to get the LLDP MED ELIN value If it is set to CUSTOM the custom outbound ...

Page 1019: ...mber for example 1234567890 The SIP URI constructed from the number and SIP server e g abc com is included in the P Asserted Identity PAI header e g sip 1234567890 abc com Default Value Blank Range 10 25 digits SIP URI or TEL URI Example NA Parameter dialplan emergency server X address X ranges from 1 to 3 Configuration File MAC cfg Description Configures the IP address or domain name of the emerg...

Page 1020: ...from 1 to 3 Configuration File MAC cfg Description Configures the transport method the IP phone uses to communicate with the emergency server X Default Value 0 Range 0 1 2 or 3 0 UDP 1 TCP 2 TLS 3 DNS NAPTR Example NA Parameter dialplan emergency X value X ranges from 1 to 255 Configuration File MAC cfg Description Configures the emergency number to use on your IP phone so a caller can contact eme...

Page 1021: ...1 2 3 Range a combination of digits 1 2 and 3 Example dialplan emergency 1 server_priority 2 1 3 It means the IP phone sends the INVITE request to the emergency server 2 first If the emergency server 2 does not respond correctly to the INVITE then tries to make the call using the emergency server 1 If the emergency server 1 does not respond correctly to the INVITE then tries to make the call using...

Page 1022: ...Parameter hotdesking dsskey_username_enabl e Configuration File MAC cfg Description Enables or disables the IP phone to provide input field of user name on the hot desking login wizard when tapping the Hot Desking key Default Value 1 Range 0 Disabled 1 Enabled Example NA Parameter hotdesking dsskey_password_enable Configuration File MAC cfg Description Enables or disables the IP phone to provide i...

Page 1023: ...hen tapping the Hot Desking key Default Value 0 Range 0 Disabled 1 Enabled Example NA Parameter hotdesking dsskey_outbound_enabl e Configuration File MAC cfg Description Enables or disables the IP phone to provide input field of outbound server on the hot desking login wizard when tapping the Hot Desking key Default Value 0 Range 0 Disabled 1 Enabled Example NA Parameter linekey X type programable...

Page 1024: ...the default value of the line key 17 27 is 0 For programable keys When X 12 the default value is 0 NA When X 13 the default value is 0 NA When X 14 the default value is 2 Forward Range 34 Example linekey 2 type 34 Parameter linekey X label Configuration File MAC cfg Description Configures the label displayed on the touch screen for each DSS key For line keys X ranges from 1 to 27 Default Value Bla...

Page 1025: ...phone to provide input field of register name on the logon wizard during the first startup Default Value 0 Range 0 Disabled 1 Enabled Note It works only if there is no registered account on the IP phone and the value of the parameter phone_setting logon_wizard is set to 1 Enabled Example NA Parameter hotdesking startup_username_enabl e Configuration File MAC cfg Description Enables or disables the...

Page 1026: ...isables the IP phone to provide input field of password on the logon wizard during the first startup Default Value 1 Range 0 Disabled 1 Enabled Note It works only if there is no registered account on the IP phone and the value of the parameter phone_setting logon_wizard is set to 1 Enabled Example NA Parameter hotdesking startup_sip_server_enabl e Configuration File MAC cfg Description Enables or ...

Page 1027: ...on Enables or disables the IP phone to provide input field of outbound server on the logon wizard during the first startup Default Value 0 Range 0 Disabled 1 Enabled Note It works only if there is no registered account on the IP phone and the value of the parameter phone_setting logon_wizard is set to 1 Enabled Example NA Parameter linekey X type programablekey X type Configuration File MAC cfg De...

Page 1028: ...2 the default value is 0 NA When X 13 the default value is 0 NA When X 14 the default value is 2 Forward Range 77 Example linekey 2 type 77 Parameter linekey X label Configuration File MAC cfg Description Configures the label displayed on the touch screen for each DSS key For line keys X ranges from 1 to 27 Default Value Blank Range String within 99 characters Example linekey 2 type 77 ...

Page 1029: ... The programable key takes effect only if the IP phone is idle The following tables list relationship between the values of X in the following parameters and programable keys for the IP phone X ranges from 12 to 14 programablekey X type programablekey X line programablekey X value programablekey X xml_phonebook programablekey X history_type programablekey X pickup_value Phone Line Key Programable ...

Page 1030: ...1022 Matrix SPARSH VP710 User Guide DSS key can be assigned with various key features The parameters of the DSS key are detailed in the following 11 12 Hold 13 Mute 14 Tran ...

Page 1031: ... 12 to 14 For line keys Valid types are 0 N A 1 Conference 2 Forward 3 Transfer 4 Hold 5 DND 7 ReCall 9 Direct Pickup 10 Call Park 11 DTMF 12 Voice Mail 13 Speed Dial 14 Intercom 15 Line 16 BLF 17 URL 18 Group Listening 20 Private Hold 22 XML Group 23 Group Pickup 24 Multicast Paging 25 Record 34 Hot Desking 35 URL Record 38 LDAP 39 BLF List 40 Prefix 41 Zero Touch 45 Local Group 50 Phone Lock 61 ...

Page 1032: ...DAP 41 Zero Touch 43 Local Directory 45 Local Group 47 XML Directory 51 Switch Account Up 52 Switch Account Down 61 Directory 66 Paging List 77 Mobile Account Format Integer Default Value For line keys The default value of the line key 1 16 is 15 and the default value of the line key 17 27 is 0 For programable keys When X 12 the default value is 0 NA When X 13 the default value is 0 NA When X 14 t...

Page 1033: ... 14 Intercom 15 Line 16 BLF 17 URL 18 Group Listening 20 Private Hold 22 XML Group 23 Group Pickup 24 Multicast Paging 25 Record 28 History 30 Menu 33 Status 34 Hot Desking 35 URL Record 38 LDAP 39 BLF List 40 Prefix 41 Zero Touch 43 Local Directory 45 Local Group 47 XML Directory 50 Phone Lock 51 Switch Account Up 52 Switch Account Down 61 Directory 66 Paging List 77 Mobile Account Example lineke...

Page 1034: ...is not applicable For the line key when X 1 the default value is 1 When X 2 the default value is 2 When X 3 the default value is 3 When X 16 the default value is 16 Range Permitted Values 1 to 16 1 Line 1 2 Line 2 16 Line 16 Example linekey 1 line 2 Parameter linekey X value Configuration File MAC cfg Parameter programablekey X value Description Configures the value for some key features For line ...

Page 1035: ...ional configuration For line keys X ranges from 1 to 27 Format String Default Value Blank Range String within 99 characters Example linekey 1 label Dir Parameter linekey X pickup_value Configuration File MAC cfg Description Configures the pickup code for BLF feature This parameter is only applicable to BLF feature For line keys X ranges from 1 to 27 Format String Default Value Blank Range String w...

Page 1036: ...ramable keys X ranges from 12 to 14 Format Integer Default Value 0 Range 0 to 48 Example Configures the second remote phone book linekey 1 xml_phonebook 1 Parameter linekey X extension Configuration File MAC cfg Description Configures the channel of multicast paging group This parameter is only applicable to multicast paging features For line keys X ranges from 1 to 27 Format Integer Default Value...

Page 1037: ... Greenwich Mean Time IANA Internet Assigned Numbers Authority ICMP Internet Control Message Protocol IEEE Institute of Electrical and Electronic Engineers IP Internet Protocol ISP Internet Service Provider ITSP Internet Telephony Service Provider ITU International Telecommunication Union LAN Local Area Network LCD Liquid Crystal Display LED Light Emitting Diode MAC Media Access Control ms Mili sec...

Page 1038: ...l SIP Session Initiation Protocol SNTP Simple Network Time Protocol STUN Simple Traversal of UDP over NAT TCP Transmission Control Protocol TFTP Trivial File Transfer Protocol UDP User Datagram Protocol URI Uniform Resource Identifier URL Universal Reference Resource Locator VLAN Virtual Local Area Network VM Voice Mail VoIP Voice Over Internet Protocol ...

Page 1039: ...o HW710 HW720 EncorePro HW510 HW520 HW530 HW540 SupraPlus HW251N HW251 HW261N HW261 Entera HW111N HW121N Practica SP11 SP12 Practica SP11 QD SP12 QD Savi 740 Savi 730 Savi 720 Savi 710 CS540 CS530 CS520 CS510 Voyager Legend CS Voyager Focus UC Voyager Edge UC Voyager Legend UC Blackwire 300 500 700 series Voyager 5200 UC ...

Page 1040: ...trix Android based Phone depends on the firmware version of each Matrix Android based Phone meaning that different Android based Phones with different firmware versions have different app compatibilities Every time when Matrix released the new firmware version the apps will be re authorized by Matrix automatically The compatibility of third party apps with Matrix Android based Phone depends on the...

Page 1041: ...Matrix SPARSH VP710 User Guide 1033 Application Compatibility List ...

Page 1042: ... generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment ...

Page 1043: ...tware under the GNU General Public License GPL Yealink uses software under the specific terms of the GPL Please refer to the GPL for the exact terms and conditions of the license The original GPL license source code of components licensed under GPL and used in Yealink products can be downloaded online http www yealink com GPLOpenSource aspx BaseInfoCateId 293 NewsCateId 293 CateId 293 ...

Page 1044: ...s 3 If the product is subjected to abuse damage misuse neglect fire power flow acts of God accident 4 If the product is installed or used in combination or in assembly with the products that are not supplied or authorized by Matrix or are of inferior quality or design than Matrix supplied products which may cause reduction or degradation in functionality 5 If the product is operated outside the pr...

Page 1045: ...Matrix SPARSH VP710 User Guide 1037 ...

Page 1046: ...Version 1 August 2018 MATRIX COMSEC Head Office 394 GIDC Makarpura Vadodara 390010 India Toll Free No 18002587747 E mail Customer Care MatrixComSec com www MatrixTeleSol com ...

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