Nortel BCM 3.7, Manual

Page: 228 / 1004

228 Communicating in the office
N0008589 3.3
If an external call uses a target line, the call is processed according to the programming of the
target line. If the target line is busy, the caller hears a busy tone or routes the call to the prime
set for the target line or to the voice mail system, even if there is DND on Busy programming.
• Turn Privacy on or off: When you have lines assigned to more than one telephone, anyone
with the line appearance can take a call, or join a call in progress. To provide exclusive access
for a user, you can program privacy on a line, in which case, only one person at a time can use
the line. If privacy is enabled, it can be turned off by the user (
FEATURE 83 )
.
Privacy control cannot be used for internal or conference calls.
When another telephone joins a call on a non-private line, the participants on the call hear a
tone, and a message appears on the display.
• Intrusion controls: If your system is part of a private network that uses the Meridian call
attendant on a centralized voice mail system, the attendant can use the break-in feature to
interrupt a call, regardless of any other settings on your line. The exception is if you have a
higher intrusion priority than the attendant. If this is the situation, the attendant would be
forced to camp the call at your telephone or redirect the call elsewhere in the system.
Communicating in the office
Your system allows you to communicate in ways other than making a phone call.
• Page ( FEATURE 60 to FEATURE 63 ): The page feature can be allowed/disallowed for
individual telephones. You can also assign each telephone to specific page zones. Zone paging
allows a user to alert a select group of users without disturbing other users. However, external
pages will be broadcast wherever the external speakers are mounted.
You can also determine whether a tone sounds before the page begins and what the maximum
length of the page will be.
— Creating page zones: A zone (1-6) is any group of telephones grouped together for paging,
regardless of their location. The maximum number of telephones in a page zone is 50.
— Using Page with external equipment: When you make a page that uses external paging
equipment (external page or combined page), the Long Tones feature automatically
activates for the external paging system only. This allows you to control optional
equipment with the Long Tones feature.
Programming : “Configuring the Capabilities features” on page 418 (DND on busy)
Programming :
• “Assigning Trunk/line data” on page 248
• “Turn Privacy on or off for a call” on page 270
Programming :
• “Setting intrusion controls” on page 426
• “Break-in” on page 572