Nortel BCM 3.7, Manual

Page: 893 / 1004

C 893
Programming Operations Guide
• active call: set displays elapsed time of call (not dynamic)
call forward
A feature that forwards all the calls arriving at your telephone to another telephone in your
system, or, if you are using ISDN lines to forward the call, to external systems. To have
calls forwarded outside the system on other types of lines, use the line redirection feature.
Call forward is configured under
Capabilities . (Services, Telephony Services, System
DNs)
• Call Forward No Answer: forwards all calls if the original target telephone is not
answered. The system transfers the calls after a specific number of rings.
• Call Forward On Busy: forwards all calls if the target telephone rings busy.
• Call Forward All Calls: This setting is only used when the system has been converted
to a Survivable Remote Gateway (SRG) and is acting as a Branch Office to a central
IP server.
• Call Forward Override: The system allows you to call a telephone that has calls
forwarded to your telephone.
Analog telephone note: To call forward to telephones outside your system, you must
enter LINK 2 after you dial the external number.
call information
This feature allows you to display information about incoming calls. For external calls,
you can display the name of the caller, telephone number, and line name. For an internal
call, you can display the name of the caller and the internal number of their telephone. You
can receive information about ringing, answered, or held calls. (
FEATURE 813 )
call log
If call log is active on a telephone, the use can view a record of incoming calls.
(
FEATURE 812 )
The log can contain the following information for every call:
• sequence number in the call log
• name and number of caller
• long distance indication
• call answered indication
• time and date of the call
• number of repeated calls from the same source
• name of the line that the call came in on.
See autobumping and auto log options for more information.
call park
This feature allows you to place a call on hold so that another user can retrieve it from
another telephone in the system. The user retrieves the call by selecting an internal line
and entering a retrieval code.