Nortel BCM 3.7, Manual

Page: 217 / 1004

Answering calls 217
Programming Operations Guide
• If you assign the prime line to a line pool, all the lines in that line pool must be assigned to the
telephone. When you pick up the handset, the telephone automatically grabs the first available
line from the assigned line pool. In this configuration, you must ensure that the outgoing
number is allowed by the line pool.
• If you assign the prime line to an intercom button, when you press the intercom button you get
system dial tone. Then, you enter a line pool access code or a destination code to direct the
outgoing call to the appropriate line pool, where it exits the system on any available line in that
pool.
Answering calls
Incoming calls do not have to both appear and ring at a telephone. They can be programmed to
only show an appearance on a line or intercom button. They can also be programmed to only ring.
How a call alerts at a telephone is determined when you assign lines to each telephone.
“Assigning
lines to telephones” on page 410 .
This section contains information about:
• “Distinctive ring patterns” on page 217
• “Centralized and group answering” on page 218
• “Pick up features” on page 219
Distinctive ring patterns
There are four Distinctive ring patterns (DRP) that can be assigned to lines, telephones, or Hunt
group
s to differentiate incoming calls on telephones where Ring has been allowed:
Programming :
• Creating restriction filters: “Defining restriction filters” on page 356 .
• Creating line pools and redirecting lines: “Assigning Trunk/line data” on page 248 .
• Creating line pool codes: “Setting up line pool access codes” on page 328 .
• Creating routes and destination codes: “Configuring call routing” on page 331 .
• Assigning prime line s , intercom keys, and outgoing number display to each
telephone: “Assigning line access” on page 406 .
• Assigning lines and line pools to telephones: “Determining line assignments” on
page 409 , “Assigning line pool access” on page 414 .
• Creating scheduling for routes, ringing groups and restrictions: “Configuring
schedules” on page 489 .
DRP 4 Highest priority
DRP 3 2nd highest priority