Nortel BCM 3.7, Manual

Page: 232 / 1004

232 Use alternate or scheduled services
N0008589 3.3
Use alternate or scheduled services
There are three types of services for Business Communications Manager to handle calls in a
different way on different days, and at different times of the day. These services for scheduling call
restrictions, ringing groups, and routing services are controlled through the control telephone. A
password is required to access the Restriction and Routing service schedules from the control
telephone.
You can also determine time tables and specific names for each schedule.
Programming:
• Set up system schedule information:
• Set up ring groups and ringing schedules
• Set up routing schedules:
• Set up restriction schedules:
Special telephones
• Hotline telephone: You can define a telephone that automatically dials an emergency or direct
number when the handset is picked up.
• Control telephone: This telephone allows you to control other telephones in the system by
turning service schedules off and on.
• Prime telephone: This telephone, which is defined for each line, receives unanswered calls
when call forward when the line cannot deposit the call at the intended telephone.
Programming :
• “Defining common schedule settings” on page 491
• “Defining service schedules” on page 495
• “Turn services on and off” on page 490
Programming : “Configuring ringing service” on page 496
Programming : “Configuring routing service” on page 501
Programming : “Configuring restriction service” on page 499
Programming : “Assigning a Hotline” on page 423
Programming : “Identifying the telephone (General heading)” on page 403
Programming : “Assigning Trunk/line data” on page 248