Nortel BCM 3.7, Manual

Page: 594 / 1004

594 About the Hospitality feature
N0008589 3.3
About the Hospitality feature
In a temporary room occupancy setting, such as hotels or hospitals, guests gain improved services
through immediate access to basic functions like:
• wake-up services or reminders via alarms on the room telephones
• accurate tracking of the room service requirements, such as cleaning schedules and occupancy
As well, telephones in specific areas have specific functions ( “Hospitality telephone definitions”
on page 594 ) and have access to specific alarm features ( “Alarm Time (AL) feature” on page 594 ).
Hospitality telephone definitions
The system classifies telephones as one of three types of telephones:
Common set : This type of telephone can be found in a lobby, office, or common area. It is not
associated with a room and does not have access to all of the hospitality features. These telephones
are Business Communications Manager telephones or analog telephones connected to an analog
terminal adapter (ATA2), or an analog station module (ASM).
Room set : This type of telephone is assigned to a room. You can assign up to five telephones to
the same room (they all share the same room number). These telephones can be any Business
Communications Manager telephone or an analog telephone connected to an ATA2 or an ASM.
Hospitality Services (HS) admin set : This type of telephone is any two-line display Business
Communications Manager telephone. You can program a hospitality services telephone to require
a Administrative desk password before the system grants access to hospitality administrative-level
service control.
Alarm Time (AL) feature
The Alarm time feature provides an alarm clock capability. You can program both room
telephones and common telephones to sound an audible alert at a time you request.
• You can program one Alarm time within a 24-hour period on a room or common telephone.
• You must program the alarm daily to have the alarm sound every day.
• When the alarm sounds, all telephones in a given room alert.
• When you cancel the alarm on any telephone, the alarm is cancelled on all the telephones
associated with that room.
• A new Alarm time entered on a room or common telephone overwrites any previously-set
alarm.
• You can determine a re-ring timer (snooze alarm) which determines when the alarm will ring
again if the user paused the alarm by pressing the
HOLD key (digital telephones) or by lifting
the receiver (analog telephones).
• At all times, the Business Communications Manager system allows up to a maximum of 25
telephones that can alert at the same time.