Nortel BCM 3.7, Manual

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566 System set up for satellite systems
N0008589 3.3
VoIP networking note: If you are using H.323 VoIP trunks for central voice mail, you need to set
the following:
• Ensure that the local gateway protocol is set to SL-1 or CSE (BCM 3.0 or newer software),
based on the version of the satellite systems.
• Ensure that the remote gateways are programmed to route using CDP.
• Ensure that the remote gateway protocols are set to SL-1 or CSE (BCM 3.0 or newer
software), based on the version of the satellite system.
• Do not use SIP trunks for centralized voice mail.
System set up for satellite systems
Business Communications Managers that are remote to the voice mail system need to ensure that
outgoing calls are correctly directed to the voice mail service on the host Business
Communications Manager.
Process assumptions:
• Private network has been set up, with MCDN, between the satellite and host system.
• The correct routing to the host system is set up and working.
• You supplied a list of DNs to the host system administrator that require mailboxes.
Follow this process to set up a satellite Business Communications Manager for voice mail:
1
In the Unified Manager, click on the keys beside Services , Telephony Services ,
Telco Features , Voice message center numbers .
2
Click on the voice center number that you want to assign to the remote voice mail system.
3 In the External # field, enter the voice mail DN assigned by the host system.
Configuring the Target lines:
4
If the telephone does not already have a target line assigned:
a Click on the keys beside Lines , Target Lines .
b
Select a the first target line assigned to the telephones you want to access the remote voice
mail.
c
Click on Telco Features .
d Beside the Voice message center field, use the drop list and choose the same center
number that you chose in step 2.
5 On the top menu, click on Edit and select Copy .
6
In the Copy dialog box, enter the next target line you want to change.
7 Click OK .
8
Repeat steps 9 and 10 for all the target lines you want to change.