Nortel BCM 3.7, Manual

Page: 229 / 1004

Communicating in the office 229
Programming Operations Guide
• Messages: This feature allows you to leave a message on the display of another telephone in
your system or to analog telephones connected to an Analog Station Module (ASM/GASM).
The Messages feature indicates if you have any messages waiting.
The Messages feature uses a message waiting list to keep a record of your internal messages
and your (external) voice mail messages.
Note: To keep a record of external voice mail messages, you must have access to Business
Communications Manager Voice Messaging service with visual message waiting indication
and a Business Communications Manager digital telephone.
Programming: There is no system programming for this feature, other than the voice
messaging requirements which are discussed in the voice messaging documentation.
However, the message waiting indicator (MWI) feature on some telephones, may require
system programming.
User codes for messaging:
— Send message FEATURE 1 (Cancel using FEATURE #1)
— Reply message FEATURE 65
— Cancel Message Waiting ( FEATURE #65 )
— Log into mail box to leave message ( FEATURE 980 )
— Log into mail box to play message ( FEATURE 981 )
• Voice Call: Use this feature ( FEATURE 66 ) to make an announcement to a specific person
through their telephone. This feature includes the ability to sound a tone or mute the tone
before the call is heard. You can set up your telephone to deny voice calls (
FEATURE 88) .
Note: Voice calls made to portable handsets, such as the WLAN IP telephone and the 7406
cordless digital phone, will occur as a ringing call.
Programming: If you want to a use to be able to respond to a voice call without picking up
the handset, enable HF answerback ( “Configuring the Capabilities features” on page 418 ).
Programming :
• “Configuring the Capabilities features” on page 418
• “Programming Feature settings” on page 465
• “Setting system timers” on page 479
Programming :
• “Determining analog settings” on page 424
• “Message Waiting Indication” on page 569 (MCDN programming)
• “Configuring MWI on DPNSS 1 networks” on page 573 (DPNSS 1 features)