Nortel BCM 3.7, Manual

Page: 422 / 1004

422 Assigning Call Forward
N0008589 3.3
4
Use the information in the following table to configure the call forward settings.
Private network, call forwarding voice mail: If you want to call forward to a voice mail system
attached to an external system, you must treat the calls as call forward to external numbers. As
well,
Allow redirect must be set to Y (Yes) under Capabilities .
DPNSS notes
(UK only)
DPNSS lines connected to an Embark switch perform call redirection using the Call Forward
feature to create a tandem link back to the switch.
Before you program Call Forwarding on lines on an Embark switch line, ensure that:
• The DTM is configured to DPNSS and the Host Node switch connection is set to Embark.
• Both real channels and virtual channels are provisioned.
• Destination code or line pool code are programmed for the DPNSS to Embark link.
• Allow redirect must be set to Y (Yes). This field is also located under Capabilities .
During telephone programming for Call Forward No Answer and Call Forward on Busy , when
you enter the Forward to: digits, the system does a validation check with the switch on the
number. If the validation does not succeed, the system displays one of the messages shown in the
following table.
Table 80 Call forward fields
Attribute Values Description
Fwd no answer to up to 24 digits Enter the number to which you want to redirect unanswered incoming calls.
Fwd no answer
delay 2, 3, 4, 6, 10 Define the number of rings before the system forwards an unanswered call.
This heading only appears after you enter a Call Forward No Answer number
and press
Enter .
Fwd on busy to up to 24 digits Redirect incoming calls when this telephone is busy with another call.
Fwd all calls to up to 24 digits This setting is the same as using FEATURE 4 at a the telephone. When this
feature is active, all calls to this telephone are forwarded to the destination
entered in this field.
If you are forwarding calls to a remote location, ensure that you include the
required destination/access codes.
A user can press FEATURE #4 to cancel this feature.
Table 81 Embark validation error messages
Message Description
The number is invalid or the destination has
rejected. The destination telephone had DND programmed, or it was in
an programming session.
There are no free virtual channels available
for validation. You either did not set up enough channels or there were no
more available.
Destination may be out of service, no
response received. The system could not connect to the remote system.