Nortel BCM 3.7, Manual

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Configuring system-wide call appearance groups 471
Programming Operations Guide
FEATURE *537 retrieves the oldest SWCA call
.
The call becomes active on the telephone that
invoked the code, and the indicator on all other telephones becomes solid.
FEATURE *538 retrieves the most recent SWCA call
.
The call becomes active on the
telephone that invoked the code, and the indicator on all other telephones becomes solid.
Programming SWCA controls for your system
This section describes the screen where SWCA controls are defined for the SWCA feature.
On this screen, you need to determine two things:
• You need to determine how calls will be assigned to SWCA keys, and whether you want
intercom (I/C) calls to be treated in the same way.
• As well, you need to determine if using the Hold button will interact with the SWCA features
and with intercom calls, and how.
Follow these steps to set the SWCA controls for your system:
1 On the navigation tree, click on the keys beside Services , Telephony Services , General
Settings.
2 Click on Access codes .
Figure 159 Checking for Park prefix
3
Ensure that Park prefix has a number beside it. If this access code is set to None , SWCA keys
will not work.