Nortel BCM 3.7, Manual

Page: 415 / 1004

Using Answer DNs 415
Programming Operations Guide
Assigning Answer DNs
Use these steps to assign answer DNs to a telephone:
1
If you are not already in the DN record, click the telephone DN to which you want to assign an
answer DN.
2
Click the key beside Line access .
3 Click on the Answer DNs heading.
4
Click the Add button located above the navigation tree.
5 In the Answer DN field, type in the DN for the telephone you want to be able to answer.
6
Click the Save button.
7 On the navigation tree, click on the Answer DN you just created.
Figure 132 Answer condition for Answer DN
8
In the Answer type field, indicate who you want to be alerted to calls coming into the Answer
DN telephone.
• Appr & Ring: The call number or name will display and the telephone will ring
• Appr only: The call number or name will display.
Answer DN notes:
You can assign a maximum number of eight answer DNs to a telephone. You can also determine
what types of calls alert at the telephone where the answer DNs are assigned. Refer to
“Answer
key levels” on page 469 .
You can assign answer DNs to the 7000 or 7100 digital phones, 2001 IP telephones, or any phones
that do not have available line buttons, as ring-only.
Mobility sets: You can twin desk sets with the portable sets by assigning one or more of the
mobility DNs to a desk telephone Answer DN.
Warning:
Call Center restrictions: If you assign answer DNs, ensure that the Answer
Key field ( General settings, Feature settings ) is set to Basic .