Nortel BCM 3.7, Manual

Page: 413 / 1004

Determining line assignments 413
Programming Operations Guide
Figure 131 Adding an Answer DN
• If you set a line to Ring only, incoming calls appear on an intercom button.
The 7000 and 7100 digital phones, 2001 IP telephone are exceptions. They have no line buttons,
therefore, you can assign any number of lines, but only two lines can be answered at any one
time. Assign the lines on these telephones to ring, otherwise, you cannot detect incoming calls
on the lines.
• An enhanced central answering position (eCAP), with one or more modules, provides extra line
button support if more than the number of lines are assigned than can assign to available buttons
with indicators. The remaining lines assign to buttons on the module. The eKIM also supports
hunt group designators, and multiple appearances of the same target line, which flow to the
module if there are no available buttons with indicators on the 7316E.
• By using FEATURE *81 at the telephone, lines can be moved to other buttons on the
telephone, except intercom, answer DN, or handsfree positions, or they can be moved to buttons
on the modules on an eCAP. On telephones, the feature or line assigned to the button where the
line is moved, moves to the original line button position. On eCAP modules, moved lines
overwrite feature programming.
Warning:
ECAP programming issue on cold start reboot
If you do a Backup/Cold Start/Restore sequence on your Business Communications
Manager, button programming on an enhanced CAP (ECAP) module is lost and the lines
assigned to those buttons are assigned to the buttons on the telephone. They replace any
programming on the telephone buttons, except answer DNs, intercom buttons, handsfree
buttons, or Hunt group appearances. As well, even if there are no more buttons to assign
lines to, the system still has the lines assigned to the telephone and it will ring when a call
comes in on that line (if appear&ring is configured on the line).
To correct the issue, go into the DN records for the telephone and the CAP/KIM button
programming, and reenter the correct programming.
Line
Line
Intercom
Intercom
If you add an Answer DN, the system
overwrites the button above the last
assigned Answer DN. In this case,
giving you one less line button.
Answer DN
Answer DN
HG XX
Line
Line
Line
Line
Intercom
Intercom
Answer DN
Answer DN
HG XX
Line
Line
Line
Line
Line
Line
Line
Line
Line
Line
Line
Line
Line
Line
Line
Answer DN