3-28
3.2 Messages and Actions
W-2411
Paper remains in printer.
Press [Help] button to see error help
(or manual). Inspect it while referring
to it.
1. System is started up after the
power is turned OFF while
processing paper.
2. System is not restored from paper
jamming at the last shutdown.
3. Paper is detected at sensor check
after the cover is closed.
(Causes of the error message)
1. Jammed paper remains.
2. Poorly connected or broken
harness between paper sensor
(D616/D619/D626/D629/D631/
D632/D633/D640/D650/D653/
D660/D664/D665/D666/D667/
D668) and CTL23 circuit board
3. Faulty D616/D619/D626/D629/
D631/D632/D633/D640/D650/
D653/D660/D664/D665/D666/
D667/D668
4. Misdiagnosis due to noise caused
by a sensor wiring short circuit or
wiring malfunction
5. Faulty CTL23 circuit board
1. Remove paper.
2. Connect the harness correctly, or
repair or replace it.
3. Replace the sensor.
4. Replace the harness.
5. Replace the CTL23 circuit board.
W-2412
Upper cutter operation(M600/D601/
D602) abnormal.
When a paper jam occurs in the
printer section, this problem is solved
by removing the paper.
Shut down scanner with emergency
button and restart it. If problems
persist, consult your technical
representative
Home position or close sensor does
not function during operation.
(Causes of the error message)
1. Jammed paper remains.
2. Poorly connected or broken
harness between the upper cutter
open (home) position sensor
(D601) and JND2 on the JND23
circuit board
3. Poorly connected or broken
harness between the upper cutter
close (home) position sensor
(D602) and JND2 on the JND23
circuit board
4. Poorly connected or broken
harness between the upper cutter
drive motor (M600) and PDA4 on
the PDA23 circuit board
5. Faulty D601
6. Faulty D602
7. Faulty M600
8. Faulty PDA23 circuit board
9. Faulty CTL23 circuit board
1. Remove paper.
2. Connect the harness correctly, or
repair or replace it.
3. Connect the harness correctly, or
repair or replace it.
4. Connect the harness correctly, or
repair or replace it.
5. Replace the cutter unit.
6. Replace the cutter unit.
7. Replace the cutter unit.
8. Replace the PDA23 circuit board.
9. Replace the CTL23 circuit board.
No.
Message
Factor
Actions