Avaya S8700 Series, Maintenance Manual

Page: 865 / 2618

ANN-PT (Announcement Port)
Issue 1 May 2002 8-143 555-233-143
Announcement Board Locked Condition
The Announcement circuit pack can exhibit a condition that does not allow
recording.
If the circuit pack gets locked into this state (this is an extremely rare condition),
two of the announcement ports on the circuit pack (one of which is the record port)
will be unusable by software. Also, save/restore announcements will not work
since the record port looks busy to the circuit pack. Note that software does not
have any way of knowing this and will attempt to use the ports.
If the circuit pack is locked into this state, the following symptoms will be
observed:
1. When attempting to record an announcement, users will hear the proper
record tone, but the announcement will not record (they will not know it until
the announcement is played back).
2. Performing a test board long when the circuit pack is in this state will yield
the following abort codes:
■
Ports 1 AND 9 abort Test 206 with code 1024.
■
Ports 1 AND 9 abort Test 205 with code 2000.
■
Board-level Tests 209 and 210 abort with code 1024.
3. The save/restore announcements command will time out with:
Error encountered, can’t complete request
The Announcement circuit pack lock-up can be cleared remotely by performing a
soft reset to the circuit pack:
■
busyout board UUCSS (this command drops every call in progress on the
Announcement circuit pack).
■
Reset circuit pack using the reset board UUCSS command.
■
Release board using the release board UUCSS command.