Avaya S8700 Series, Maintenance Manual

Page: 1742 / 2618

Maintenance-Object Repair Procedures
555-233-143 8-1020 Issue 1 May 2002
Initialization and Periodic Checking
When the switch initializes and hourly after that, the system checks every License
file parameter.
Table 8-403 shows the error messages that you can encounter as
a result of these periodic checks and the associated License-Error and
No-License modes.
Within the License file is the feature mask, an information set that controls which
features are enabled or not on the Customer Options and Special Applications
forms. Each of the approximately 150 feature mask entries is one of three types
(examples in parentheses):
■
Type I — features with a simple on/off state (DCS Call Coverage)
■
Type II — features with an alphanumeric setting values associated with
them (Logged-in ACD Agents)
■
Type III — includes the product ID (license serial identification number),
release number, and capacities. Type III features cannot be changed by
any login under any circumstances. (IP Telephones, IP Softphones, IP
Agents, and R300 Remote Office phones).
Table 8-403. Error messages indicating a change of mode
If the system goes
into this mode And reports this error
message
It means that
No-License License File is Missing or
Corrupted License could not be decrypted.
Checksum did not match, data possibly lost.
Mismatched settings:
Offer Category
Version
Call Center Release
Model
Min. and Max. values of “* and # in vector
collect step” do not match the License file.
IP product defined in translations but not
defined in the License file.
No-License The License has Expired The license has expired.
No-License Software Version Mismatch The current software version does not match
the software version in the License file.
No-License Offer Category Mismatch The Offer Category in translation does not
match the Offer Category in the License file.
Continued on next page