Avaya S8700 Series, Maintenance Manual

Page: 1256 / 2618

Maintenance-Object Repair Procedures
555-233-143 8-534 Issue 1 May 2002
Signaling Path PING Test (#1373)
This test is nondestructive.
The test determines the local C-LAN through which the signaling originates and
the endpoint’s IP address. It then requests the local C-LAN to execute a PING on
the endpoint’s address. If the PING is successful, the test passes, if the PING is
not successful, the test fails.
NOTE:
Multiple failures of this test can take the Digital IP Station out of service.
This test checks the circuitry involved in the data path of a peer-to-peer IP
layer connection.
NOTE:
This nondestructive test runs due to in-line errors, during periodic and
schedule maintenance, and on demand.
Table 8-214. Test #1372 Registration Status Inquiry
Error
Code Test
Result
Description / Recommendation
1, 2, 3 FAIL The endpoint is not successfully registered.
1. Verify that the user is entering:
■
the correct extension and security code
■
the C-LAN IP address
2. Verify that the extension has been enabled for IP softphone operation.
3. If many endpoints cannot register, investigate any errors of the C-LAN’s
Ethernet port.
4. Examine the Ethernet cabling from the endpoint PC to the Ethernet hub.
PASS The endpoint is successfully registered and continues to respond to registration
handshaking.