Errors
Error Messages
IMMAGE 800 Operations Manual A11403
Utilities
September 2016
Page 10-21
10
Troubleshooting
Errors
Error Messages
The following table describes the types of error messages generated by the system.
Error messages contain an explanation of the problem as well as an error number for
reference in the Error Table. Errors are also logged in the Event log. For retrieval of
events, refer to Event Log in this section.
Using the Error Table
Table 10.6 is useful to look up an explanation of any displayed or printed error
messages.
• Error messages with the prefix "E" are found on patient reports (e.g., E10).
• Error messages without a prefix are displayed as pop-up windows (e.g., 10).
The "Action" column is prioritized with the most likely solutions appearing first. Call
Beckman Coulter Clinical Support as a final resolution.
Table 10.5
Error Messages
Location
Explanation
Remarks column of patient
report
System is unable to obtain a valid answer.
Instrument errors on patient
report
A code to indicate that the system is operating in a
user-modified mode.
Green
border pop-up window
on screen
INFORMATIONAL MESSAGE only.
Yellow
border pop-up window
on screen
WARNING MESSAGE, system performance may
need to be reviewed. Operation will continue
unless startup checks have failed.
Red
border pop-up window on
screen
FATAL WARNING message, system performance
must be reviewed and operation will cease.
NOTICE
The Status Monitor screen updates every three seconds with out-of-range results
highlighted in red and should, therefore, be observed for several minutes to verify
proper instrument performance. (Refer to CHAPTER 11,
System Status/Instrument
Command